Technical Trainer Resume Samples

Technical Trainers are accountable for preparing, conducting, evaluating and assessing technical training orientation programs for the organization. These Trainers design, plan and write materials or literature and also conduct classes regarding safety, programming, maintenance, and repair of software, equipment, and machinery. The primary duties mentioned on successful Technical Trainer Resume falls nothing short of the following – preparing and conducting training programs, assessing training needs, preparing training agenda and materials, providing end-user training, conducting presentations, mentoring other instructors, testing processes, managing the training program, and evaluating results of conducted training programs.

Candidates applying for this employment should be able to demonstrate in the resume such qualifications as – proven work experience, knowledge of modern training techniques and tools, experience in designing technical course content, public-speaking skills and the ability to address training needs. A degree in the relevant technical field along with CTT+ certification is commonly seen among applications.

Technical Trainer Resume

Summary : Expertise in the facilitation of customer service, technical support, training new hires and tenured agents, curriculum development, and payroll. Offering a unique combination of IT support and customer service skills with the ability to contribute and develop solutions to daily operations.

Skills : Excellent Verbal And Written Communication Skills, Powerpoint Presentations, Video Production, Instructional Design, Training & Development.

Description :

    1. Handling the training and development of over 553 new hire learners across multiple platforms for different lines of business.
    2. Executed learning through the flipped classroom model, lecture, mixed media, self-paced, and hands-on training model facilitation.
    3. Develop and train new facilitators to streamline the training of newly hired learners to meet business needs.
    4. Streamlined a training program with train the trainer sessions to benefit the greater success of trainers in order to exceed 80% learner success rate.
    5. Maintained consistent communication with Development and Training team to review changes and updates of the curriculum to drive results.
    6. Pilot the first wave of training for (Service Ownership Support) advanced level of technical support, to meet the business needs of the Client's customer service based line of business.
    7. Selected by Supervisor as Point of Contact/Mentor for team building and Behavioral/Developmental coaching to ensure the increase of site-specific KPIs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BBM


Technical Trainer-Automotive Resume

Objective : Highly experienced and meticulous professional with a strong knowledge of automotive industry capable of multi-tasking, team leading, and problem-solving. Also known to be emphasizing on quality, loyalty, honesty, and dependability.

Skills : Technical Training, Instructional Design, Microsoft Office, Curriculum Development, Logistics, iWork, Public Speaking, Facilitation.

Description :

    1. Responsible for conducting computer database training needs assessment by collecting information pertaining to work procedures, workflow, and reports.
    2. Trained Mission database system, CN50 Handheld Device and iPhone software application to all managers, supervisors, and employees.
    3. Determines system utilization requirements by researching and testing systems.
    4. Maintains safe and healthy training environment by following organization standards and legal regulations.
    5. Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.
    6. Ensures operation of equipment by completing preventive maintenance requirements.
    7. Maintains quality service by establishing and enforcing organization standards.
    8. Evaluates training by evaluating the effectiveness of training to specific job applications.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS


Corporate Technical Trainer Resume

Headline : Corporate Technical Trainer with 6 years of experience. Seeking a responsible and challenging technical leadership position in an organization where the knowledge and experience can be shared and enriched.

Skills : Technical Support, Provided Subject Matter Expert Level.

Description :

    1. Design the training curriculum, schedule training classes and facilitate training sessions to ensure all learning objectives are aligned with current objectives.
    2. Coach new and existing employees on call handling procedures, identify strengths and opportunities for existing employees and develop solutions to improve performance.
    3. Support delivery of learning services by increasing the use of technology, implementing best practices and driving continuous improvement.
    4. Provide technical analysis and feedback regarding the impact of projects, system upgrades or modifications, as well as increase knowledge of learning and development process.
    5. Evaluate and recommend improvements to existing retail site support processes and training.
    6. Identify gaps in current support processes and training, design and document workaround solutions for gaps identified.
    7. Provide subject matter expert knowledge and training input to all projects which potentially impact the team.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.Tech

Technical Trainer Specialist Resume

Objective : Technical Trainer Specialist with 4 years of experience. Evaluate training materials prepared by instructors, such as outlines, text, and handouts. Coordinate, schedule and conduct business and technical training for new hires and current employees. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.

Skills : Technical Writer, Excellent Communication, Interpersonal, MS Office Suite.

Description :

    1. Instructed VOIP training courses covering all aspects of the applications. 
    2. Provided feedback on curriculum design and implementation as a result of field training experiences.
    3. Gather the students' comments and establish a feedback loop with Instructional Designers for continuous improvement of instructional materials.
    4. Evaluate enterprise training requests and pull together custom training agendas and content collections as needed.
    5. Establish training content syndication program for enterprise clients.
    6. Work with engagement managers to analyze audience training needs.
    7. Customize course objectives and deliverables based on course offering and audience.
    8. Collaborated with Instructional Designers and Product Management to ensure that course materials are up to date.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BAS

Advanced Technical Trainer Resume

Headline : 6 years of training experience and is proven by a unique combination of secondary education experience as an English teacher and technical training through government contracts. Has created training materials used for go-live system releases and maintenance releases.

Skills : Proficient In MS SharePoint 200, MS Office 2007/2010 Suite, MS Outlook, Adobe Connect Pro, Adobe Captivate, Adobe Acrobat Professional.

Description :

    1. Managed Online Help deliverables, which included developing, updating, reviewing, and delivering documents that are accessible to internal users.
    2. Organized monthly meetings with Agile team project managers, business analysts, and developers to ensure system functionalities.
    3. Conducted Online Help document reviews with Agile team project managers, product owners, and business analysts for content approval.
    4. Supported the development of training materials and implementation training to internal users.
    5. Modifying and updating existing training materials as needed, and recommending course delivery strategies.
    6. Planned, created, reviewed, and delivered 15 short Captivate system training videos to the client.
    7. Developed an integrated service approach from inception to completion of the contract.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA

Technical Trainer III Resume

Summary : Technical Trainer with 10 years of experience is now seeking to obtain a position in the field of computer networking that will allow to apply the skills, education and provide one with the opportunity for advancement.

Skills : DoD Security Clearance, Flexible, Interpersonal, Communication.

Description :

    1. Training Tier 1 and Tier 2 techs on Help Desk requirements to include ACD, Remedy, Standard Operating Procedures, etc.
    2. Training all staff on company and client policies, and day to day procedures.
    3. Maintaining the company's skill-soft online training program and alternate training paths for all resources on the Help Desk contract.
    4. Training staff by conducting formal classroom courses, desktop-to-desktop sessions, side by side shadowing sessions, on-the-job training, and/or computer-based/aided training.
    5. Performing duties as a backup Tier 1 and Tier II tech when call volumes are high and as directed by management.
    6. Developing, implementing, and maintaining curricula, modular training courses, and materials (workbooks, handouts, learning activities, and knowledge assessments).
    7. Providing direction and mentoring for technical troubleshooting and resolutions that cannot be resolved by team members.
    8. Performing daily audits of Remedy tickets created and escalated by Service Desk technicians for accuracy, training, and timely resolution.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Jr. Technical Trainer Resume

Objective : Junior Technical Trainer with 2 years of experience, seeking corporate training, or facilitator position that will utilize the organizational skills and ability to manage several projects at one time.

Skills : Certification - Master Driver Course, Certification - Total Army Instructor Training Course, Certification - Senior Small Group Instructor Training Course.

Description :

    1. Develops and conducts training courses for customers and Field Service Representatives.
    2. Trains to troubleshoot various washers, sterilizers, and Operating Room lights and tables.
    3. Assists in the creation of training programs, including outline, text, handouts, and tests, and designs laboratory exercises. 
    4. Performs department equipment maintenance when necessary and contributes to the training effectiveness of the group.
    5. Maintains own levels of expertise in instructional design and delivery techniques, product knowledge, and curriculums which are required to meet the responsibilities of the position.
    6. Responsible for installations, repairs, and maintenance of surgical products (lights and tables), steam sterilizers, washers, and low temp sterilizer systems in the lab.
    7. Spent several weeks every year in the field shadowing the field service engineer assisting with service calls and preventative maintenance tasks.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS

Principal Technical Trainer Resume

Summary : Extensive quality compliance and technical training experience. Proven track record in conducting investigations and implementing corrective actions. Accomplished manufacturing leader with expertise in developing, and implementing clear and consistent policies, procedures, and standards to comply with corporate, and regulatory expectations.

Skills : Military, Microsoft Office, Animal Health Industry, Animal Health Industry, QA, Production, Trainer.

Description :

    1. Prepared, conducted, and evaluated technical training programs.
    2. Developed materials to be utilized and designed exercises to enhance student understanding.
    3. Managed colleague training requirements, monitored training completion metrics, and provided reports for compliance audits using the Learning Management System (LMS).
    4. Collaborated with Directors, Managers, Team Leaders, and SMEs to develop custom training programs in support of the site and departmental objectives.
    5. Developed and presented department/job-specific curricula to enhance colleague development across the Lincoln Operations sites.
    6. Led the Process Examination Team (PET) to ensure annual aseptic audits were completed in a timely manner.
    7. Developed and disseminated the quarterly PET Newsletter to communicate new and historic aseptic department information to technicians.
    8. Actively participated in an international taskforce to increase leadership skills and transfer of knowledge to frontline leaders.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Accounts Receivable Technical Trainer Resume

Summary : Dedicated Technical Trainer with a comprehensive background in operational organizations. Recognized for meeting or exceeding expectations by providing customer support and training delivery while ensuring compliance to company and federal requirements.

Skills : Oracle, Advanced, SQL, Expert PL/SQL, Expert Windows, Excellent Communication and Interpersonal Skills.

Description :

    1. Developed course design and training material for business processes, including text, reference documents, summaries, and training exercises.
    2. Conducted classroom training in contract and bid preparation, processing and maintenance, pricing, customer compliance, and incentives.
    3. Identified and addressed employee training needs by establishing training objectives.
    4. Provided one-on-one training, developing skills and talents of employees.
    5. Facilitated Sales Operations Learning Maps sessions and conducted departmental cross-training.
    6. Partnered with field sales training and development team, educating newly hired Sales Representatives.
    7. An established controlled Quality system within sales operations.
    8. Maintained Quality compliance by creating a procedure manual and written Standard Operating Procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Technical Trainer II Resume

Summary : Motivated, personable industry professional that is diplomatic and tactful with professionals and non-professionals at all levels. Poised and competent with demonstrated ability to easily transcend cultural differences.

Skills : Requirement Management, Hazmat, Petroleum Quality Assurance Course, Small Arm Instructor Course, Introduction to JCIDS.

Description :

    1. Managed Capital and Operational expenditures for all corporate hardware and software, including negotiations, purchases, and fulfillment.
    2. Increased efficiency of a billing team through the implementation of new and improved processes and procedures.
    3. Restructured a struggling satellite office, worked with HR and managers to establish appropriate operational policies and procedures.
    4. Implemented the office expansion that doubled the size of the office, also hired and trained an Operations Manager.
    5. Integrated six satellite offices comprised of 170 employees in a three month period ensuring remaining employees were trained and oriented.
    6. Implemented a million-dollar Business Intelligence unit saving millions annually in previously lost revenue.
    7. Sustained uptime in accordance with business objectives, developed and enforced guidelines relative to maintenance windows and change control processes.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Automotive Technical Trainer Resume

Headline : Experienced as an Automotive Technical Trainer to have been contracted by various companies. Dedication to new technologies above and beyond the scope of diagnostic and repair encompasses high-performance calibration with emission responsibilities.

Skills : Communication, Analytical, Research Skills, Computer Literate, Flexible, Interpersonal Abilities, Problem-Solving, Reasoning, Creativity.

Description :

    1. Trained and supported numerous military units on how to properly utilize automated intelligence systems, in support of PM DCGS-A.
    2. Leveraged prior military experience to provide relevant, understandable training for Army intelligence analysts.
    3. Effectively delivered new systems training to military units.
    4. Worked closely with customers to develop and maintain training documentation using a variety of training approaches, to meet their needs.
    5. Performed troubleshooting procedures on UNIX and Windows operating systems and provided network communication support within the program.
    6. Utilized strong oral, written, and presentation skills to achieve consistent positive feedback from the customer.
    7. Personally selected to serve on new projects due to technical expertise and ability to quickly learn a new application.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA

Associate Technical Trainer Resume

Headline : Highly skilled presenter and curriculum design specialist with experience in international training and consulting. Uniquely qualified to work within a multicultural environment, using universal learning designs to support delivering successful training programs.

Skills : TCP/IP, Cisco Packet Tracer, GNS3, C, C++, Java, Python, Linux CLI, Wireshark, VMWare, Articulate Studio, CAST, OrCAD, LabView, Matlab, OptiBPM, OptiSystem, OptiFiber.

Description :

    1. Designed curriculum and evaluation protocols to support the transition of a new multi-ship computer system.
    2. Coordinated and implemented the replacement and training of over 1500 new multi-ship computer systems.
    3. Facilitated eLearning customer solutions to the customers nationwide.
    4. Assessed training needs and certification requirements for multi-ship installers nationwide.
    5. Created instructor materials (course outlines, background material, instructional materials, and training aids).
    6. Mentored other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
    7. Updated the quality and consistency of customer course content throughout a course life cycle.
    8. Managed direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Technical Trainer Resume

Headline : Seeking to obtain a position where one can maximize management skills, quality assurance, program development, and training experience.

Skills : Microsoft Excel, Microsoft Word, MySQL, Google Analytics, JIRA, Salesforce, Google Drive, Microsoft Office Admin, HTML 5, PHP, FTP, Confluence, Mandrill.

Description :

    1. Facilitates learning to develop participants' competencies and help learners meet specified performance expectations.
    2. Monitors linkage between curriculum and improved learner job performance.
    3. Coaches' participants back on the job, ensuring learning translates to performance.
    4. Administers learning schedules, calendar, and maintains participant records during training.
    5. Uses the appropriate training model as a guideline to aid in the support of participant skill strength, gap identification, and development.
    6. Manages classroom environment to ensure a quality learning experience and escalates inappropriate behavioral issues to a local HR representative.
    7. Adheres to established policies and procedures related to learners and Trainers.
    8. Content feedback loop to drive ongoing quality improvement to national training programs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
IT