Telecom Specialist Resume Samples

A Telecom Specialist undertakes responsibility for monitoring interaction between computer systems, communication methods, and devices. The job description includes participating in the installation and maintenance of the systems, including testing, and repair. Common job duties included on the Telecom Specialist Resume are – maintaining documentation relating to network configuration, network mapping, processes, and service records; developing and implementing policies and procedures; preparing training plans for network usage, administration, and disaster recovery; conducting research on network products and services; and preparing and presenting network performance statistics and reports.

Those seeking this job role must mention on the resume the following skills and abilities – experience in telecommunications, proficiency with MS Office and databases, sound knowledge of managing and troubleshooting network; experience with all telecommunications systems, and critical thinking skills. Hiring employers typically look for resumes portraying a degree in telecommunications or the relevant.

 

Telecom Specialist Resume example

Telecom Specialist Resume

Objective : To secure a network engineering, or related Telecom Specialist position with a growing organization where my Cisco and Microsoft certifications, technical aptitude, and problem-solving ability will enhance technical support and benefit operational efficiencies.

Skills : Fiber Optical Network, Communication Skills, Planning Skills.

Description :

    1. Performed Monthly maintenance / Patch update on 20 servers Oversee telecommunication invoice processing.
    2. Reviewed and audited vendor invoices including simple and complex voice and data services.
    3. Ensured invoices are billed accurately for services at contracted rates and proactively address all discrepancies in a timely manner.
    4. Identified unauthorized charges.
    5. Claimed disputes with vendors as necessary, and manage to resolution resulting in saving of 2.5 million dollars per year.
    6. Compared/input invoice information into third party invoice processing system where telecommunication inventory resides.
    7. Carried out troubleshooting on a diverse range of mobile and smart devices.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Telecom Specialist Resume

Headline : Seeking employment with a well-established telecommunications company, with room for growth and advancement opportunities. Looking for a company that specializes in the installation and testing of telecom equipment. I am good team leader (STL) as well as a team member or work independently. I have all personal tools and skills needed for any job in the telecom field.

Skills : MS Office Suite, Adobe Acrobat, Avaya S8710 Phone System, Call Management Software, JDE, VX Tracker, Avaya One X Agent And One X Communicator, BMC Ticketing And Asset Software, Lotus Notes.

Description :

    1. Coordinated, reviewed, and performed all moves, adds and changes required dealing with new/existing employee's and stakeholder's telecommunications needs.
    2. Created, developed, compiled and maintained detailed reports for senior management teams.
    3. Reported included call reports (incoming and outgoing) along with other KPI tracking.
    4. Set-up video conferencing solutions for HR and Management Teams in the office.
    5. Tested connectivity and ensured all was in order prior to scheduled global meetings.
    6. Provided training to employees in a number of areas for the usage of mobile devices including iPhone, iPad and Blackberries.
    7. Acted as technical point of contact for any queries/issues with devices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Telecom Specialist Resume

Headline : To obtain a Telecom Specialist position with a respected organization that is committed to pursuing the highest standards of quality and integrity, placing its clients' needs at its utmost priority.

Skills : Planning SKills, Telecommunication Skills, Multitasking.

Description :

    1. Worked directly with the electrical contractor to install and troubleshoot POTS, PRI and T1 lines for all sites.
    2. Worked with network team to insure that all migrations were completed on schedule.
    3. Labeled PCM cables at radios, prepared them to be removed when maintenance window arrived.
    4. Radios were then replaced with cassettes, installed cabling and powered up.
    5. Reported any work flow problems to Management.
    6. Handled questions and concerns from Users regarding phone moves, installs and repairs.
    7. Built new phones per incoming Telephone Service Request orders from Users utilizing Northern switches.
        Years of Experience
        Experience
        5-7 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Diploma

        Telecom Specialist Resume

        Objective : An efficient and intelligent individual with experience in various work environments and skillsets searching for employment that is intellectually stimulating, challenging, and that provides room to grow professionally.

        Skills : Fiber Optical Network, Administrative Skills, Developing Skills.

        Description :

          1. Supported Telephony systems within the Amtrak Contact Centers.
          2. Provided 24x7 coverage for troubleshooting system problems and emergency changes.
          3. Monitored multiple, mission-critical systems including Aspect Contact Servers, Aspect Datamart Admin, Aspect ACD, Intervoice Omvia VRU's, Nuance Speech Recognition software Distribution of reports from Boexi server.
          4. Administered changes to VRUs and speech recognition software.
          5. Empirix telephony system monitoring and alerting Change Control and Trouble Ticket management using IBM ISM tool ATT call routing management using Route-It.
          6. Responsible for providing updated details to the clients on their telephone lines and all features associated with each line at every location they have.
          7. Developed and maintained positive relationships with vendors, service representatives, and account managers.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Diploma

        Telecom Specialist Resume

        Objective : Responsible for supporting the installation, configuration, repair, and maintenance of all telecommunications systems and equipment such as (but not limited to) PBX, call accounting systems, voice mail systems, telephones, cell phone repeater/devices, and radio systems, radio hardware/software, and mobile-device management systems.

        Skills : Installation, MS Office, Nortel, Switches, Transportation, Fiber Optics, Leadership Development.

        Description :

          1. Gathered and entered customer service records detailing client telephone features for hundreds of client locations throughout the country into a company developed database system.
          2. Reduced manual data entry and increased importing data by 70%.
          3. Performed remote troubleshooting and repair of over 100 switches located throughout the United States.
          4. Coordinated with the Facilities Group, small moves, and local installs.
          5. Built, processed, and updated monthly reports for our Foundation Health Federal Services Groups utilizing AT&T software.
          6. Managed Pagers and Calling Cards.
          7. Created and implemented procedures and safeguards preventing abuse and toll fraud.
          8. Provided high-level telephone and voicemail support for both local and remote offices, utilizing Northern Telecom's systems and equipment.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Diploma

        Telecom Specialist Resume

        Objective : A well-rounded technology professional with a diverse array of skills from the technical to the mechanical giving me a unique blend of abilities. Experience includes work with multiple computer platforms project management, networking, and more. Possess excellent customer/client relations skills that allow for easy and effective interaction with people from diverse backgrounds.

        Skills : Microsoft Office, Avaya Phone System Programming.

        Description :

          1. Served as administrator for the hospital PBX (Mitel SX2000).
          2. Served as acting administrator for CUCM (Cisco Unified Communications Manager).
          3. Included Setup of VOIP Phones (Move, Add, Change), setting up users, resetting user passwords, and voice-mail boxes.
          4. Configured switch ports (mostly Cisco Catalyst for proper VLANs (both Voice and Data) while making sure routing worked as intended.
          5. Maintained and trouble-shot in-house security CCTV system including IP cameras.
          6. Received Telephone Request Forms from User Support and Users to coordinate Moves / Repairs and Installs.
          7. Utilized and coordinated outside Vendors as needed.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        B. A. In History And Philosophy

        Telecom Specialist Resume

        Objective : Telecom Specialist with 3 years of experience in Providing various service reports, completes requests for new service, and recommends a methodology for installing additional telephone service.

        Skills : Cell Site Installation, Telecommunication, MS Office.

        Description :

          1. Installed, configured, and tested CDPD (Cellular Digital Pocket Data) for 882, 882 Hybrid, 884, and 884 Lamp Sites.
          2. Did capacity adds for 8800 sites consisting of adding CRI's, ANPC's, and extra radios to increase customer database.
          3. Completed Rehome Project.
          4. Installed 882/884 Cassette Solutions.
          5. Prepared power connections for the CRI.
          6. Terminated and tested at the breaker panel and at CRI.
          7. Removed and/or added various configuration boards, repositioned terminators, Installed then reconfigured jumper cables, and plugged in PCM cables of radios into RTT's per positioning charts provided.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        GED

        Telecom Specialist Resume

        Objective : Telecom Specialist with 5 years of experience in Assisting in the creation of various traffic and business analysis reports, completes requests for new service and helps determine appropriateness for installing additional telephone services and equipment.

        Skills : UCM, Unity Connection, H323, MGCP, SIP, CUBE, CME, DMS, UCS, TelePresence, Jabber, VCS.

        Description :

          1. Provided 24 x 7 telecom support and customer service for 800+ users worldwide including maintenance of all Telecom equipment and software.
          2. Ensured company compliance with Sox.
          3. Created documentation for training employees.
          4. Rodolphe (Rudy) Lallemand Analyzed and approved monthly telecom billings for local, long-distance, and cellular carriers.
          5. Experienced in multiple transitions with local, long-distance, and wireless companies including negotiation of rates.
          6. Implemented multiple office migrations from legacy phone systems to Cisco Communications Manager (VoIP).
          7. Managed and administered set up and training of Adobe Connect.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Bachelor of Science

        Telecom Specialist Resume

        Summary : Possessing over 15yrs of experience supporting IT telecommunications; my goal is to secure a supervisory position within the telecommunications arena with an emphasis on managing complex day to day operations, project management, and leadership.

        Skills : Desktop Support, Networking, VOIP.

        Description :

          1. Responsible for contacting new locations to identify needs for the migration of the location and building what we called a Line Allocation Sheet.
          2. Documented is a living record of all of the telecommunications specific information for each site to include all circuit IDs, POTS lines, phone number blocks, and service providers.
          3. Ordered all necessary telco-communications gear and have it shipped to the site.
          4. Responsible for all Call Manager programming as well as troubleshooting.
          5. Programmed over two hundred new locations into Call Manager and Cisco Emergency Responder.
          6. Built all router voice patches for these sites and verified that they were properly installed in the routers.
          7. Worked directly with a permanent staff member as part of the migration project.
        Years of Experience
        Experience
        10+ Years
        Experience Level
        Level
        Senior
        Education
        Education
        G.E.D

        Telecom Specialist Resume

        Objective : Responsible for providing customer service and builds rapport by listening and answering customer inquiries in person and via telephone concerning systems operation, and also Diagnosing system hardware, software, and operator problems.

        Skills : Linux, Network Administration, VPN, TCP/IP, Switches, IP/MPLS, DWDM.

        Description :

          1. Provided network and telephone (IP Phone and Analog) and maintain communications in the field, along with drilling sites between the drilling and the server.
          2. Ensured smooth operation and accuracy of data transmitted from the data transmission equipment of wells.
          3. Ensured continuous control and functionality of fire and gas detection systems on the field.
          4. Maintained automatic process control system in working order.
          5. Maintained uninterrupted data collection process.
          6. Repaired, assembled, and configured PC.
          7. Mounted, troubleshoot, and configured the LAN, WLAN.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Junior
        Education
        Education
        High School Diploma