Telephone Technician Resume Samples

A Telephone Technician will work carefully on the cables as necessary to create suitable networks for customers, check whether the service is correctly working by testing the circuits, alarms, and other related equipment, and work in collaboration with other people in the telecommunications department to provide best services to the customers. The major roles and responsibilities of a Telephone Technician are to examine customer orders and other stipulations to plan network installations appropriately, order and collect materials, equipment, tools, and provisions, prepare a diagram for installation for every single customer, and then install necessary telecommunications networks.

A Telephone Technician must follow the programs, legal regulations, and safety principles to preserve a secure work atmosphere. Coming to the educational qualification, the technician must get an associate degree in any field. A Telephone Technician resume mentions some details like bringing solutions to customer complaints, using digital one by replacing the phone system like analog, trouble-shooter, and expertise in telecommunication.

Telephone Technician Resume example

Telephone Technician Resume

Objective : A highly motivated and enthusiastic individual seeking a customer service position that will enable me to use my strong organizational skills, technical background, and ability to work well with people.

Skills : Telecommunication System Engineer, Good Communication, Auto CAD.

Description :

    1. Maintained Nortel Meridian 1 Switchboard as well as individual subscriber digital and analog telephone sets.
    2. Installed and repaired wiring infrastructure to ensure reliable communications throughout customer facilities.
    3. Duties included installation, maintenance, and repair of the ring down circuits, Cryptographic equipment, administering Meridian Mail voice mail system, and cable plant.
    4. Duties included cabling installation, utilizing BIX, 66, 110, and wire wrap termination equipment, RJ-45, RJ-11, and AMP 25 Pair Amphenol connectors.
    5. Conducted installation of one, two, and four-inch rigid and flex conduit and four, eight, and twelve-inch cable tray in raised floor and ceiling applications.
    6. System Administrator served as a computer support technician and a network administrator.
    7. Maintained customer database.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED


Telephone Technician Resume

Objective : A highly motivated and efficient individual seeking a position to utilize my skills and experience for the realization of the company goals, as I continue to reach for my highest potential.

Skills : Electronics, CCTV, Computer, Management.

Description :

    1. Responsible for Installation and Maintenance of telephone services for Bell Atlantic/Verizon customers on Verizon's' copper network.
    2. Self-employed dealing with the business of sales and installation of communication products including Private Branch Exchange (PBX) and ISP wiring used for business communications.
    3. Managed the field personnel along with their daily workloads.
    4. Maintained and programmed business telephone systems.
    5. Installed data networking equipment in the data rack and programming wireless routers.
    6. Terminated cat5e, cat6, fiber optic, video surveillance cable, coax in the Dmarc room.
    7. Cleaned phones, replaced bad speakers and displays.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Telephone Technician Resume

Objective : Seeking an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Inspection, Calibration, Windows.

Description :

    1. Coordinated with the sales department for technical applications at End Users sites.
    2. Maintained connectivity for community-wide computer systems.
    3. Manage IT requests, trouble tickets using Remedy.
    4. Constantly monitored network status via network monitoring software, Update trouble logs.
    5. Established communications systems by installing, operating, and maintaining voice and data telecommunications as well as set up computer systems.
    6. Maintained a cable distribution system for 1000 family housing complexes, using standard industry tools and test equipment to troubleshoot, align, and repair CCTV trunk lines, amplifiers, splitters, equalizers, and associated hardware.
    7. Involved in all phases of telephone work, including line construction, installation and maintenance, cable, assignment, and central office.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  GED

                  Telephone Technician Resume

                  Objective : As a Telephone Technician position, Responsible for the installation and maintenance of payphones and jail phones. Also, performing quality checks on parts used in the service of coin and jail phones.

                  Skills : Installation, Technician, Management.

                  Description :

                    1. Provided technical support for Wide Area Network (WAN) at military installations within San Antonio, Texas.
                    2. Installed and set up routers, switches, and hub equipment to support the WAN.
                    3. Worked with senior government personnel to resolve network outages.
                    4. Designed network connectivity using Ethernet, Sonet, ISDN, or T1 topology.
                    5. Used test equipment to determine Fiber Optic and UTP cable problems.
                    6. Installed, moved, and troubleshoot analog and digital subscriber services for Nortel provided landlines.
                    7. Provided customers with required cross-connects in a timely manner.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  GED

                  Telephone Technician Resume

                  Summary : Experienced Telephone Technician with 15+ years of Telecommunications industry experience, looking to advance on to a challenging new opportunity. Team players with a can-do attitude to deliver solutions that meet corporate objectives and technology performance. Comfortable working in a wide range of environments with a hands-on management style of groups. Excellent leadership, problem-solving, customer service, and communication skills.

                  Skills : Installation, Technical Understanding, Team Work.

                  Description :

                    1. Worked as a level three service technician for cable service provider Comcast in the greater Georgia region.
                    2. Prepared subscriber's homes for cable reception by connecting the cable system to one or more television sets.
                    3. Installed, maintained, and upgraded cable systems.
                    4. Performed repair works on cable issues Responded to service problems at the homes of cable users.
                    5. Maintained efficient operation of the cable system.
                    6. Installed telephone services, HSD services, and HDTV services Provision modems and install internet services to customers Troubleshoot on no dial tones and HSD services.
                    7. Performed telephone upgrades and downgrades.
                  Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  GED

                  Telephone Technician Resume

                  Headline : Extensive knowledge and experience in various aspects of the telecommunications field. Operated, tested, and maintained networks, digital switching systems, digital and analog circuits, RF, and carrier equipment. Supervised and trained technicians in the operations and maintenance of equipment. Highly trained in handling high-pressure and fast-paced work situations.

                  Skills : Telephone Technician, Telecommunication, Management.

                  Description :

                    1. Daily worked thru of site switch to make sure no alarms.
                    2. Checked all switches 5Ess, Genband (g9), and Plexus for any alarms and Make sure that everything is tested and restored back in-service.
                    3. Verified all projects sent or assigned by engineer and present manager.
                    4. Make sure all projects are completed by a given time set and provide updates to all Inventory and create all assets available (data input) in remedy and create a job for any repair.
                    5. Worked and gave assistance to all field technicians for tests.
                    6. Assisted ERC (trouble desk) for any help from information thru the metal (m6) system.
                    7. Installed, Repaired, relocated telephone systems commercial and residential.
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma

                  Telephone Technician Resume

                  Objective : Highly skilled Telephone Technician position, Assisting other technicians Skills Used Technical, electronic and electronic communications equipment operation theory and application, and also Installing and repairing telephone lines and related equipment according to diagrams and orders, using electricians hand tools.

                  Skills : Microsoft Office, Active Directory, Supervisor.

                  Description :

                    1. Installed wire in the main distribution facility in support of SL100 and option 81.
                    2. Troubleshot, repaired, and replaced telephone sets as needed.
                    3. Programmed Meridian mail system components of SL100 and option 81.
                    4. Installed and maintained modems, modem pools, and ISDN lines.
                    5. Surveyed site layouts and constructed site drawings.
                    6. Supervised personnel in the installation of Category 5 and coax cable including phone jacks.
                    7. Accepted a central office position and also worked with business customers, installing and servicing Key and PBX systems.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma

                  Telephone Technician Resume

                  Objective : Seeking a Telephone Technician position that will utilize and challenge my current skills and experience in order to achieve the company goals. Updating and computerizing work orders to move, change, install, repair, or remove communications equipment, such as telephone Pabx systems, modems, cables, and wires.

                  Skills : Organized, Quick to Listen, Team Player.

                  Description :

                    1. Responsible for all aspects of troubleshooting and repair of telephone lines and equipment.
                    2. Provided customer service to all areas of the resort on and off the property.
                    3. Worked closely with the IT department installing computers and or equipment and static IPs.
                    4. Repaired and installed communication wire lines, cable jacks, and DSLs.
                    5. Assembled telephone equipment, mounted brackets, and connected wire leads using hand tools and followed installation diagrams and work orders.
                    6. Analyzed equipment operation by using test devices to locate and diagnose the nature of the malfunction and ascertained needed repairs.
                    7. Instructed the users on operations of the contemporary CISCO phones.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma

                  Telephone Technician Resume

                  Objective : Telephone Technician with 2 years of experience Assisting in directing and performing installation, debugging, tuning, maintenance, and configuration of network hardware, software, and telephone systems.

                  Skills : Good Communication, Technician, Network.

                  Description :

                    1. Tested customer trouble tickets to determine the most likely source of the problem and/or escalate to the appropriate personnel.
                    2. Determined which network element is at fault by proactively monitoring networks to determine problems prior to customer reports.
                    3. Proactively resolved trouble tickets before service and working with field technicians in testing and isolating the source of customer's trouble.
                    4. Responsible for contacting customers to confirm problem resolution.
                    5. Assisted in Telephony Provisioning including Adding, deleting, troubleshooting lines, and features, including dealing with customers over the phone to determine phone trouble.
                    6. Worked with ICOMS customer database and excel worksheets Familiar work with system tools; DMS-500 Switch, Arris Voice ports, HDT Cornerstone, Glenaryre Some features; long-distance (pic/pic), three-way, call waiting, voicemail, and more.
                    7. Advanced telecommunications structured wiring skills of running cable, punch downs, and cross-connects.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma

                  Telephone Technician Resume

                  Objective : Telephone Technician with 3 years of experience in documenting programming procedures and preparing statements of work for customer approval, and also Installing and maintaining business telephone systems using hand tools and test instruments.

                  Skills : Telephone Technician, Inventory Control, Technician.

                  Description :

                    1. Provided training and technical expertise on usage of phone equipment and the voice mail system.
                    2. Provided excellent hands-on assistance to all phone equipment failures.
                    3. Carefully tested and evaluated the functionality of the equipment.
                    4. Verified and made changes to the cost of customer bills.
                    5. Supported the enterprise telephones (including analog and digital call routing software), on time-division multiplex and voice-over-IP platforms.
                    6. Documented and resolved failures concerning enterprise voice application hardware and software.
                    7. Maintained inventory of cellular, radio, and other telecommunication parts with the use of RFIDs U.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  High School Diploma