Territory Service Representative Resume Samples

A Territory Service Representative is tasked with the crucial task of assisting and providing service support to customers for an assigned territory or geographical area. A well-drafted Territory Service Representative Resume describes the following core tasks and responsibilities – managing a large volume of service calls from customers; resolving questions and issues relating to service for customers over the phone or text or email; documenting customer interactions for references; determining opportunities for sales; selling products to customers through cross-selling or up-selling, and identifying exact service issues.

To work at this capacity, the following skills are required – strong technical expertise, demonstrable abilities to provide excellent customer service, a result-oriented approach; focus on quality, attention to detail; good time-management skills, the ability to multitask; strong interpersonal and communication skills; and telephone etiquette. Formal education beyond a high school diploma is not a must, however, several years of direct work experience is a must.

 

Territory Service Representative Resume example

Territory Service Representative Resume

Summary : To secure a challenging position where demonstrated skills in management, marketing and sales can be translated into growth and increased responsibilities. Willing to relocate and/or travel.

Skills : Microsoft Office, SAP, Business Development, Customer Service, Hiring, Inventory Control, Operations, Project Management, Team Building.

Description :

    1. Ensured the Kellogg's product is on display and shelves are looking their best by properly rotating product and removing all stale or damaged packages.
    2. Worked as a team with your sales counterparts and management by communicating issues as appropriate, follow itinerary and being flexible with schedule changes and performing sales job duties as needed.
    3. Maintained a professional demeanor with the public and store personnel when performing duties.
    4. Grew base sales through maximizing distribution, share of shelf, and selling incremental displays to support account ads.
    5. Entered and processed customer orders Ensure that customers are sufficiently merchandised by controlling back room stock and shelves.
    6. Presented new ideas and new ways of thinking in an effective and persuasive manner.
    7. Utilized coverage plan to meet and exceed call coverage expectations for customers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science In Business Administration


Sr. Territory Service Representative Resume

Objective : Over 13 years of experience selling meat snacks, food items, and merchandising to the C-store, Grocery, and Mass channels. Building relationships and working with others in the C-store, Grocery, and DSD channel. Excellent planning, organizational, directing and problem solving abilities. Excellent customer relationship building skills.

Skills : Comptia A+ Certification | HeartSaver CPR AED certified.

Description :

    1. Interviewed potential representatives .
    2. Trained new hires Ordered lawn products.
    3. Assisted with budgeting and planning.
    4. Resolved customer complaints .
    5. Responsible for working deliveries at stores and building displays when needed for sale items.
    6. Managed the accounts of 200+ residential and commercial properties with superior customer service.
    7. Identified opportunities to place Kellogg product in high traffic areas.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma


Jr. Territory Service Representative Resume

Objective : To continue broadening experience while gaining knowledge and training in an organization focused on business development and customer loyalty. Ability To Multi-Task In Many Different Fields.

Skills : Customer service, Management.

Description :

    1. Performed daily inventory, vehicle, and equipment inspections and maintenances to DOT and EPA standards.
    2. Assured proper chemical usage for all residential and commercial applications.
    3. Educated customers on the product that was used on their property, through invoice notes and collateral materials, providing clear and concise notes for the customer.
    4. Used pesticides as needed to control weeds and damaging insects.
    5. Used aeration and seeding to improve long term health of customers lawns.
    6. Documented types and amounts of fertilizer or pesticides used.
    7. Abided by all applicable environmental laws Perform daily DOT truck inspections.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Asst. Territory Service Representative Resume

Objective : A management major with excellent leadership and people skills. Organized and highly motivated individual who takes the initiative to go beyond expectations. Seeks a full time position in a fast paced work environment.

Skills : Microsoft Office, Word, Excel, Power Point, Adobe:InDesign, Photoshop.

Description :

    1. Managed and maintained route of more than 600 customers.
    2. Sustained 3rd in customer retention year over year First to produce $300,000 a month.
    3. Applied fertilizer and pesticides according to corporate guidelines.
    4. Operated and maintained a DOT certified vehicle.
    5. Addressed customer issues and tailored service to the customers' needs.
    6. Maintained clean service record under OSHA guidelines.
    7. Drove a Dodge sprinter van that held 1,000 lbs of Fertilizer and 2 tanks that areof liquid.
    8. Drove to customers houses and serviced their lawn.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Business Administration In Management

Associate Territory Service Representative Resume

Headline : An accomplished and seasoned professional with a comprehensive background in fast-paced, high-tech environments requiring expertise in customer relations and delivery of exemplary customer service. Effective product/service representative who understands and satisfies customer's short-term needs while establishing and maintaining long-term relationships and customer loyalty. Leadership Collaborative Initiative.

Skills : Operating Systems, Information Technology, Manufacturing.

Description :

    1. Merchandised store shelves and displays with under the direction of a Territory Managers and/or District Manager.
    2. Stocked Kellogg's Snacks displays and shelves using proper rotation techniques (oldest in front to freshest in the back).
    3. Removed any stale or damaged packages from shelves or displays and place in designated store location; Face products.
    4. Reported issues to the Territory Manager or District Manager.
    5. Maintained a professional demeanor with the public and with store personnel when performing duties.
    6. Filled in for Territory Managers or other Territory Service Representatives as needed.
    7. Looked for and took opportunities to sell additional displays.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Territory Service Representative III Resume

Summary : Objective is using all the potential that have for the company work for as well as self. looking for employment that will allow the time need to complete BS degree in Organized Industrial Psychology so able to grow with the company.

Skills : Premiere, Photoshop, Final Cut Pro, Public Speaking, Audition, Word, Excel, Audacity.

Description :

    1. Ran, synchronized and updated all SLS computer software updates as needed.
    2. Resolved all customer service standards (call logs, service calls, etc.).
    3. Maintained Scott's best application process (BAP) as required by SLS and the EPA.
    4. Acquired certifications in lawn applications(BAP), Ortho home defense, and grub applications.
    5. Educated customers on all products being applied and why and when they should be applied.
    6. Acquired DOT certificates to operate company vehicles.
    7. Located and transferred cases of product from the store's backroom to the Kellogg's Snacks shelves and displays.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Masters Of Business Administration In Human Resources

Territory Service Representative II Resume

Summary : Hard working, detail oriented, motivated, self-starter with strong oral communication skills. Able to perform multiple tasks; work under pressure; identify, analyze and solve problems. Have possessed strong employee relations in a team-oriented environment. Able to provide service that exceeds expectations of customers.

Skills : Successfully completing CPT 101, having basic knowledge of Microsoft Word, PowerPoint, and Excel.

Description :

    1. Followed the stores' procedures to dispose of all empty cardboard cases and paper wrap.
    2. Communicated issues to the Territory Manager or District Manager as appropriate.
    3. Maintained itinerary as stores are added/deleted or the sequence is changed.
    4. Reported daily hours worked via the IVR system and forward a written timesheet to the District Manager at the end of each week.
    5. Maintained a professional demeanor with the public and with store personnel when performing duties.
    6. Applied fertilizer and pesticides according to corporate guidelines.
    7. Operated and maintained a DOT certified vehicle.
    8. Addressed customer issues and tailored service to the customers' needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Business Administration

Territory Service Representative I Resume

Objective : Offer 8 Years of management experience, leadership experience, hands on experience, and educational excellence, these unique skills sets are vital in the ever changing lawn care industry. Proven ability to develop and work within budgets, and facilitate administrative tasks. Highly effective, collaborative, and team leader with experience conducting and collaborating in meetings, and a proven ability to affect positive change within an organization.

Skills : Sales, Inventory Management, Account Management, Merchandising.

Description :

    1. Responsible for applying lawn, perimeter pest control, and tree and shrub applications for Scotts Lawn customers, while providing high quality customer service to each customer.
    2. Maintained clean service record under OSHA guidelines.
    3. Drove a Dodge sprinter van that held 1,000 lbs of Fertilizer and 2 tanks that are of liquid.
    4. Drove to customers houses and serviced their lawn.
    5. Worked in a team with sales counterparts and management by communicating issues as appropriate, following an itinerary and being flexible with schedule changes and performing sales.
    6. Maintained a professional demeanor with the public and store personnel when performing your duties.
    7. Worked with customers to improve condition of their lawn.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters Of Business Administration In Business

Lead Territory Service Representative Resume

Summary : Highly motivated, outgoing individual who displays a high degree of honesty, loyalty and integrity looking for a position where can use 13 years' experience in the service industry to show leadership and customer service skills and make a positive contribution to an organization.

Skills : Microsoft, Inventory Management, Customer Service, Training & Development, Leadership Development, Staff Management.

Description :

    1. Counted and sorted parts, packaged products per specified orders and prepared for shipping Vitalone's Services.
    2. Created a monthly schedule for 7 drivers and 3 dispatchers PEPCO, Eastlake, OH Shipping Clerk / Deliveries [.
    3. Packaged and handled all outgoing freight via UPS and LTL Carrier.
    4. Assisted warehouse manager with inbound freight and inventory control.
    5. Pulled, packed and delivered local delivery orders in company service trucks.
    6. Managed $50,000 territory as part of a three member team representing Raleigh's premier pet-sitting company which averages $352,000 annually.
    7. Responsible for selling in company services, satisfying all customer requirements and resolving all customer issues as the public face of the company.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Studies

Territory Service Representative Resume

Summary : Accountable Retail Sales Manager demonstrating high level of ownership and initiative. Quick and effective decision making, while maintaining excellent customer service throughout sales process. Highlights Excellent time management Territory Planning Reliable and dependable Sales Team Training Positive outlook Customer Relationship Team leadership Management Cheerful and energetic Sales Forecasting and Market Customer Service Growth.

Skills : Microsoft Office, Communication, Conflict Resolution, Coaching, Sales.

Description :

    1. Performed excellent customer service which includes transferring cases of product from the backroom to the store's sales floor.
    2. Maintained and exceeded daily and weekly production goals.
    3. Exceeded customer service duties per company's philosophy.
    4. Expanded client base beyond assigned territory.
    5. Followed all safety requirements and performed proper inspections.
    6. Managed fifteen accounts across three different states on a weekly basis.
    7. Covered 13 different territories while managers were on vacation or needed additional help.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma