Toll Collector Resume
Objective : Seeking to experience continued growth in today's workforce as a valued team member whereby years of clerical, administrative, and management experience can best be used to meet the challenges and needs of any position requiring competency, efficiency, a strong work ethic, and positive attitude.
Skills : 10-key, Excel, Microsoft Word And Office, Adobe.
Description :
- Worked a variety of shifts to collect the monetary tolls from motorists crossing.
- Assessed the number of axles for each vehicle crossing the bridge and entered the data into the computer terminal to determine the applicable toll for the vehicle.
- Collected the appropriate fee from the motorist, issued any necessary change, and prepared a receipt if requested.
- Prepared at least two money collections per shift and accurately documented collections that were made.
- Maintained professional and courteous communication with all motorists, who were often highly irritated at what they perceived to be a very high toll.
- Exercised patience and remained calm even when motorists were profane and rude.
- Balanced the cash collected and created records of the tickets and money received from motorists.
Experience
2-5 Years
Level
Junior
Education
BS
Toll Collector I Resume
Headline : Looking to gain employment with a company or institution that offers a consistently positive atmosphere to learn and implement new skills for the betterment of the organization.
Skills : Customer Service Skills, Money Handling, MS Office.
Description :
- Cashier Answer customers' questions regarding tolls and accurately completing and filing correct forms.
- Classify and total customer vehicles, and accept cash or change for the toll fee.
- Maintain safe and clean toll booth and traffic lanes Giving direction to the location.
- Answer customers' questions about merchandise and advising customers on merchandise selection.
- Itemize and total customer merchandise selection at the checkout counter, using cash register, and accept cash or charge card for purchases.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Clean display cases, shelves, and aisles Receive, open, unpack and issue sales floor merchandise.
Experience
5-7 Years
Level
Executive
Education
HS
Toll Collector-Part Time Resume
Headline : Reliable Toll Collector with an extensive track record in demanding sales and account management environments.
Skills : Bilingual, Communication, Merchandising, Business Development, Customer Service, Analytical Thinking.
Description :
- According to vehicle classification, assess, collect, and register tolls in the form of cash, charge account, and the ticket for all types of vehicles passing through an assigned toll lane.
- Make the change and prepare and issue machine-printed or handwritten charge tags and cash receipts as required.
- Verify the validity of charge plates and various types of tickets, and confiscate those which are found to be invalid.
- Filed reports against motorists who refused to pay the toll or who behaved in an inappropriate manner.
- Prepare a daily report of collections and commute book sales and inventory.
- Direct traffic and give information to the public regarding points of interest and traffic directions.
- Clean display cases, shelves, and aisles Receive, open, unpack and issue sales floor merchandise.
Experience
5-7 Years
Level
Executive
Education
Associate
Toll Collector II Resume
Headline : An organized, dependable, hard-working individual who works well self-directed or as part of a team. Ability to meet the needs of the moment, set priorities, and meet deadlines.
Skills : Customer Service, Fluent Spanish and English, Excellent Written and Verbal Communications
Description :
- According to vehicle classification, assess, collect, and register tolls in the form of cash, charge account, and the ticket for all types of vehicles passing through an assigned toll lane.
- Make the change, prepare and issue machine-printed or handwritten charge tags and cash receipts as required.
- Verify the validity of charge plates and various types of tickets, and confiscate those which are found to be invalid.
- Watch for counterfeit, foreign, or mutilated monies, also sell and register the sale of commute books.
- Prepare a daily report of collections and commute book sales and inventory.
- Direct traffic and give information to the public regarding points of interest and traffic directions.
- Peak traffic conditions require a high volume of transactions to be processed under demanding conditions.
Experience
5-7 Years
Level
Executive
Education
Diploma
Executive Toll Collector Resume
Objective : Seeking to obtain a professional position that values proven ability and offers an opportunity and training for professional growth.
Skills : Computer Skills, Communication, Merchandising, Business Development, Customer Service, Analytical Thinking.
Description :
- Received toll payments, making correct change and operating a tollbooth in a polite and efficient manner.
- Maintain accountability for each transaction; equipment, supplies, and funds assigned or collected during the tour of duty.
- Prepared clear and concise reports of daily work activity.
- Classified vehicles and collect the proper toll from drivers utilizing the toll facility.
- Provided drivers with available information concerning routes or area attractions.
- Performed light housekeeping tasks around the toll facility.
- Maintain clear and concise reports on funds collected and unusual occurrences.
- Received cash and makes the change for toll payments.
Experience
2-5 Years
Level
Junior
Education
BBM
Associate Toll Collector Resume
Summary : Seeking to be associated with a progressive organization which will afford the opportunity to utilize knowledge and experience as well as provide personal development and growth in a challenging environment.
Skills : Fast Learner, Computer Proficient, Cisco Phone System, Money Handling, Outlook.
Description :
- Collect monies from 600 or more patrons for tolls when they exit the company.
- Assist customers with directions and supply necessary maps for correct exits they should use.
- Manually and systematically adjust fares, patron without funds, partial payments, violations, issue receipts upon the customer's request and issue manually if the machine is down.
- Notify supervisor if there is an accident or the patron has a problem that needs to be reported or resolved.
- Communicate with the lead supervisor in regards to my daily assignment.
- Accept tolls and fare tickets previously purchased provide directions and answer questions of customers.
- Performs work receiving, making the change, and operating toll booth in a polite and efficient manner.
Experience
10+ Years
Level
Senior
Education
HS
Lead Toll Collector Resume
Summary : An experienced Toll Collector is now looking to acquire a managerial position that showcases customer service, cash handling, and communication skills.
Skills : Microsoft Office. ie, Word, PowerPoint, Excel, and Outlook.
Description :
- Receiving cash appropriate for specific booth assignments.
- This cash is collected from drivers (vehicles) passing through the toll lanes on a daily basis.
- As well as, issuing the appropriate amount of change when applicable.
- All incidents involving inappropriate cash receipts from drivers or non-payers are written down and turned in daily.
- Deal with a diverse crowd daily and offer world-class customer service in the commission of collecting the proper tools.
- Collect toll charged for the use of bridges, highways, or tunnels by motor vehicles.
- Collected tickets and tolls for the highway, gave change when necessary, also assisted travelers with directions.
Experience
10+ Years
Level
Senior
Education
Diploma
Toll Collector III Resume
Summary : Motivated customer service specialist with over 13 years of experience in a fast-paced, team-based environment. Flexible and hardworking in deadline-driven environments.
Skills : Microsoft Office Applications, Customer Service, Powerpoint, Communication, Basic Webpage design.
Description :
- Inform drivers regarding charges of one-way and return journey and collect amount accordingly.
- Return change and issue receipt to the driver, and operate barriers after completion of the transaction.
- Possess skills in multitasking and working for odd hours with concentration and confidence.
- Maintain a friendly and cooperative attitude to handle irate drivers/visitors with ease.
- Ability to operate various tools such as coin sorters, computers, communication devices, etc.
- Ability to identify and resolve problems independently with little supervision.
- Maintains accountability for each transaction, equipment, supplies, and funds assigned or collected during the tour of duty.
Experience
10+ Years
Level
Senior
Education
HS
Toll Collector-Temp Resume
Summary : Seeking to bring to an organization enthusiasm, dedication, responsibility, and good work ethic combined with a desire to utilize skills while developing new ones.
Skills : Microsoft Office, Excel, Powerpoint.
Description :
- Proficiently operate the Department's toll collection equipment according to the procedure.
- Accurately classify vehicles and collect proper toll amounts from motorists traveling through a toll lane.
- Bill denominations in a timely manner, issue receipts to motorists and write insufficient fund slips.
- Accurately complete operational reports reflecting toll lane activity.
- At the end of the shift, balance cash and prepare accurate cash deposits on monies collected and tickets received.
- Provides on the job training to new hires toll collectors and existing employees when required.
- Provided training to all toll collectors to ensure efficiency within a timeframe.
Experience
10+ Years
Level
Senior
Education
Diploma
Toll Collector Resume
Headline : Seeking to obtain a challenging and responsible long term position with your company where one can utilize skills and past experiences and be a valuable asset to your company.
Skills : Listening Skills, Excellent Communication Skills, Fast Learner, Energetic Work Attitude, Large Cash/check Deposits, Cash Management, Customer Service, Credit Card Processing, Microsoft Word, Excel.
Description :
- Guaranteed positive customer experiences and resolved all customer complaints.
- Monitored cash drawers in my checkout station to ensure adequate cash supply.
- Maintained a positive attitude to make customer's experiences memorable and pleasant.
- Responsible for processing traffic in timely a manner and guaranteeing a high level of customer service.
- Trained new employees by providing knowledge of specific company policies.
- Balanced cash, write down all reports and record money made for each shift into the ARCS systems.
- Maintain and keep a good driving record, as the job requires you to drive from site to site.
Experience
5-7 Years
Level
Executive
Education
Medical
