A Tour Leader also known as the Tour Guide accompanies tourists who visit unfamiliar areas or places. A good Tour Leader Resume mentions the following duties – performing research, offering information and advice about touristic destinations, making travel arrangements, translating or interpreting to the guests, providing general knowledge of attractions and destinations, developing and maintaining information file, preparing and delivering commentary, making arrangements and confirming reservations for a tour, assisting special needs of the client, and escorting passengers.
Essential skills for the post include the following – a genuine interest in traveling and foreign cultures, being fit and healthy, deep knowledge of the tour area, travel, history, geography, and attractions, familiarity with the customer and lead tracking systems, the ability to generate new sales opportunities and outstanding research skills. While formal education is not mandatory, possessing tourism training is recommended for those seeking to work in this field.
Objective : Highly qualified Tour Leader with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Customer And Personal Service, Personnel And Human Resources, History And Archeology, Computers And Electronics, Service Orientation, Foreign Language, Administration And Management.
Description :
Collected and processed payments.
Resolved customer concerns promptly to maintain satisfaction.
Trained and mentored 4 new leaders.
Contacted satisfied customers to offer additional services.
Managed route planning and travel schedule.
Responded to telephone and in-person requests for information.
Documented all customer inquiries and comments thoroughly and quickly.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Science
Tour Leader Resume
Summary : Operations professional with experience in travel, risk and safety management, employee development and developing new systems seeking position in Reno.
Skills : Visual Basic, Data Analysis, Microsoft Office Suite, Supply Chain Management, Supervisior, Process Engineering, Process Improvement, Process Development, Technical Writing.
Description :
Confirmed transportation and accommodation reservations.
Coordinated recreation activities.
Monitored and ensured completion of luggage transfers.
Educated customers on local culture such as dining etiquette and tipping customs.
Collected entrance and other administrative fees.
Created custom itineraries for various groups.
Led 20+ 2-3 week camping trips and for Trek America led 8 camping trips with emphasis on U.S.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Tourism
Tour Leader Resume
Objective : To secure a Tour Leader position that utilizes my psychology background, marketing experience, and written and oral communication skills. Familiarizing customers with each region or establishment.
Leader and driver of overland tours for up to 20 international tourists through over 40 countries in 3 continents.
Maintenance and repair of 16 ton Mercedes truck.
Led students and adults abroad, organizing transportation, collect money for tips.
Organized complete itinerary for trips including schedules, reservations, routes, stops, activities, and meals for groups of 12 people Operated tours .
Responsible for distributing information to future inductees to the University throughout the entire calendar year Communication with the students I .
Increased sales and department efficiency; correspond with European tourism vendors and general sales agents (GSA) to establish cooperative.
Drove a van with trailer.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Arts
Tour Leader Resume
Headline : Tour Leader leads tour groups to places of interest and handles logistics while on outbound tours. He/She brings tour groups to destinations in the itineraries and provides any information requested by them.
Skills : Strong verbal and presentation skills, Multi-lingual skills.
Description :
Considered like to know new people and nature, had part time job.
Helped visitor which come to Malaysia to visit there.
Gained many experiences, knew many people and found lovely friend.
Drove them with own car, show them Malaysia, Landmark.
Act as tour guide to small and medium-sized groups showing them the best of what Guayaquil has to offer in terms of the city sites, cuisine.
Planned and executed interactive cross-country tours, ranging from 14-35 days for 6-13 international passengers.
Mentored between 30-60 K-8th grade students attending a program every week.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Tour Leader Resume
Headline : Tour Leader responsibilities include planning travel itineraries, familiarizing customers with the locality by vehicle or foot, and ensuring that the group remains safe at all times. Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
Skills : Great public speaking skills, Outgoing personality.
Description :
Administered all budgeting, travel arrangements, food, and lodging for the tour.
Responsible for the leadership, development and supervision of 10.
Led small group adventure travel tours throughout the US, interpreted the natural history and culture of national parks and cities.
Performed daily Pre-Trip Inspections on tour vehicles and trailers as mandated by company and US Department of Transportation policy.
Served as the face of UConn as a recruitment specialist (Campus Tour Guide) in the Division of Enrollment Planning & Management.
Had the ability to relate to different audiences, assessing their needs, responding appropriately and ensuring that they stay engaged throughout.
Trained new tour guides by reviewing proper presentation format, factual accuracy, use of standard English, and animated presentation skills.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Tour Leader Resume
Summary : Tour managers ensure travel arrangements run as smoothly as possible and provide holidaymakers with practical support throughout their trip. An in-depth knowledge of a particular area or region is essential and you may act as a tour guide during the tour.
Skills : Personable, Humorous disposition.
Description :
Designed tours and booking all aspects, such as accommodation and meals.
Made deals with hotels and theatres to provide meals, accommodation and entertainment.
Assisted with meal preparation and buying supplies on some types of tours.
Welcomed groups at the starting point and making sure that everyone has arrived.
Pointed out and explaining tourist attractions during the trip.
Answered questions and giving advice on language and currency.
Made sure travel arrangements and stopovers run smoothly and changing routes or arrangements as necessary.
Handled passport or visa problems, emergencies, illness, accidents, lost luggage and any complaints.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts
Tour Leader Resume
Headline : Tour Leader provides safe and quality aerial park and zip line tours for guests through constant monitoring, detailed instruction, and appropriate prevention and intervention. Assists team in inspection of courses and equipment, preparation for tours, equipping guests, and documentation of work performed.
Skills : Outstanding organizational, Time management, and improvisational skills.
Description :
Addressed travel queries of tour groups.
Coordinated accommodation, flights and transportation for outbound travel groups.
Coordinated with operations department regarding safety, disaster recovery and evacuation procedures.
Coordinated with relevant parties to ensure smooth operations for tours and travel coordination with bus captains.
Monitored safety and security of members within tour groups.
Provided feedback from tour groups to operations department.
Provided feedback to operations department on vendor selection and performance, and itinerary management.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Tourism
Tour Leader Resume
Headline : As a Tour Leader, responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels. Ensure all package and direct tour leads are reconciled in computer system.
Skills : Excellent conversational skills with a knack for storytelling.
Description :
Provided information on logistic arrangements.
Provided information on tour destinations.
Provided tour briefs to tour groups.
Responded to emergencies and unexpected situations during tours.
Responded to tour groups' complaints.
Reviewed agreements between tour agencies and tour groups to guide response actions during tours.
Reviewed feedback from tour groups on tour services.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Tourism
Tour Leader Resume
Headline : Tour Leader reports accidents, injuries, and unsafe work conditions to manager. Follows all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Skills : Good with numbers/accounting, Ability to research each destination in depth.
Description :
Greeted and welcomed customers to the tour.
Informed customers about the itinerary for each tour.
Planned itineraries in accordance with weather forecasts and the length of each tour.
Scheduled visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
Planned alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.
Gathered and maintained the requisite equipment for each tour.
Familiarized yourself with the layout and history of the region or establishment in which you will be working.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Tourism
Tour Leader Resume
Headline : Tour Leader welcomes and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Skills : Excellent customer service skills, Good organisational skills.
Description :
Accompanied groups travelling by coach, or in some cases by car, boat, train or plane.
Welcomed groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points.
Checked tickets and other relevant documents, seat allocations and any special requirements.
Helped with passport and immigration issues.
Assisted holidaymakers with check-in and settle them into their accommodation.
Communicated a range of information on itineraries, destinations and culture.
Informed passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop.
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