The job description varies depending on the company and industry, however, the Training Support Specialist is responsible for teaching and training employees and ensures the development and administration of the training plans. Common job duties included on the Training Support Specialist Resume are – taking responsibility for the development/administration of training plans, customer support, generation of training metrics, facilitation of annual review requirements, and deployment of training related to learning management systems; assisting with coordination/logistics for global training requirements, assisting with coordination of logistics for global instructor-led and web-based training sessions, and complying with applicable corporate and divisional policies and procedures.
The most sought-after skills for the post include the following – strong communication skills, customer service orientation, presentation skills, the ability to prioritize tasks, critical thinking skills, and experience with learning management software. Most of the successful resumes denote a degree in education or training.
Objective : Secure a challenging position that will enable me to use my strong tech savvy communication & organizational skills, customer service background and my ability to work well with people with a company that rewards hard work and dedication, while encouraging professional development and growth.
Skills : MS Office Applications, Technical, Technical Support.
Description :
FL Trained Support Specialist- Trained to Heart of Coaching.
Assisted training staff's implementation of quality standards to call center environment using the heart of coaching methodology.
Previously held Customer Service Rep/Hybrid position.
Met and exceeded sales and quality standard goals.
Worked as a Specialist for the Voice of Customer department during the customer service position.
Analyzed customer data, prioritized and directed information to relevant departments for action.
Processed Department Used expertise to facilitate processes for small businesses to acquire government awards.
Experience
2-5 Years
Level
Executive
Education
Bachelors
Training Support Specialist Resume
Headline : Career oriented professional with exceptional operations support and sales experience seeking a full-time employment with a company where I can grow professionally and personally. Core Competencies and skills Customer Service Problem-solving skills Energetic/self-motivated Team oriented Listening Patience Approachability Ethics and Value Priority Setting Time Management.
Skills : Planning Skills, Leadership.
Description :
Trained subject matter expert, managed and coordinated both DCMA and Internal Quality Department audits, progressing corrective action findings through company processes and procedures towards full compliance.
Responsible for the management of company training records, pilot and ground crew certification and training curriculum to ensure contract compliance.
Managed and led DCMA external training audits for pilot and ground crew UAS training.
Provided the training lead in audit meetings, managing findings to completion.
Led to the compliance of contract requirements, updating of the training curriculum and maintaining the configuration management of pilot and ground crew records, documentation and certification.
Managed and was responsible for the training department budget.
Worked under strict deadlines for multiple clients at a time, successfully completed Government Services Administrations applications.
Experience
5-7 Years
Level
Junior
Education
GED
Training Support Specialist Resume
Summary : A challenging Training Support Specialist position that will fully utilize my compliance and training experience in an environment regulated by FDA compliance, ISOtrain tracking database, supervision, knowledge of word documents, and auditing skills.
Class was created to improve the TQS Coordinator's skills in the Training.
Audited and prepared training files for Audits.
Processed all new, revised and deleted requirements in DPD training system.
Audited all departments supported by DPD on a quarterly basis.
Tracked employee training for DPD Division.
Experience
7-10 Years
Level
Management
Education
G.E.D
Training Support Specialist Resume
Headline : Collaborating with Title and Closing leadership team to identify division training needs and ensure projects and programs are scoped accurately.
Skills : Training Skills, Managing Skills.
Description :
Setup and cleaned all training areas to include classroom setup and support of instruction to students.
Performed some administrative and logistical support to include filing and requesting supplies to support the training venue.
Supported operational level instruction of the hands-on multi-task performance-oriented training.
Prepared and fit personal protective equipment worn by responders in classes.
Cleaned and maintained personal protective equipment for multiple classes worn by students on a daily basis.
Worked with instructors to accomplish Leidos' mission successfully.
Provided professional input on issues that improved the quality of training.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Training Support Specialist Resume
Headline : Training Support Specialist with a strong background in project planning and creation/review of technical deliverables. Possesses in-depth experience in web-based programming languages; familiar with various web-based content management. Versatile skill set leading multiple projects from brainstorm to launch.
Provided training support for the Defense Threat Reduction Agency training exercises as the Battlefield Simulation Manager responsible for setup, on-site system support, including maintenance, usage tracking, expendables on-hand to include expendable usage report.
Attended operation course of action briefings to ensure correct simulator usage to replicate the desired effect and briefed locations to opposing forces.
Conducted training for opposing forces on installation, operation, and recovery of IED Simulators.
Supported 3 DTRA exercises at various locations in the United States.
Used Hands-on Training Management of DTRA equipment.
Maintained Management ensures repair parts are on hand to ensure training needs are met.
Presented equipment capabilities to ensure mission success.
Experience
5-7 Years
Level
Executive
Education
Applied Associate
Training Support Specialist Resume
Headline : Versatile Training Support Specialist with basic Arabic skills and more than two decades of experience from a focus of strength, focus, and results. Strong instruction skills and vast knowledge of weapons systems and security. Successful track record of managing large groups in fast-paced, high-intensity environments.
Skills : Supervising Skills, Developing Skills.
Description :
Managed all system and non-system training aids, and simulations (TADSS) for Soldier Training Support Program (STSP) Training and Mission Division.
Oversaw TADSS and STSP, including formulation, implementation of Offices and IMCOM objectives, plans, and procedures, with a primary focus in TADSS acquisition, fielding, management, and support to Training Support Center (TCS).
Developed system to allow Army garrison commands to communicate issues directly to Headquarters IMCOM.
Interpreted, analyzed, and advised the client on the disposition of Manpower Guidance (MG), Standard Garrison Organization (SGO), and Program Operation Memorandum (POM 17-12) submission based on Command's peacetime, contingency, and wartime missions and functions.
Served as subject matter expert for safety standard operating procedures for all training support centers.
Worked in tandem with a program manager, senior TADSS officer, and executive agents to coordinate with the Department of Army in identifying, prioritizing, and advocate requirements for TADSS.
Developed a new tracking system for all training aids used throughout Army.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Management
Training Support Specialist Resume
Summary : Highly qualified Training Support Specialist with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Marketing Skills, Training Skills.
Description :
Responsible for the training Global Branch personnel on AXIS modules: Purchasing, Purchase Agreements, Trade Agreements, Receiving, Invoice Processing, Sales and Marketing, Sales orders, Sales agreements, Inventory and warehouse management, Project Management and accounting, Project defaults, Estimates, Import Staging Setup, Schedule of Values, Labor Control, Budget, Project Life Cycle, Billings, Collections, Cash receipts, AR Aging, Branch Approvals, New Employee setup, Payroll, Prepays.T&E (Expense management), Certified Payroll.
Created and maintained company-specific help documents within AXIS/MS Dynamics AX/ERP (Rapid Value).
Created and maintained global material item requests within AXIS, procurement categories, item types, attribute types, manufacture adds, a unit of measure conversions.
Worked the Help Desk Q&A tickets through Dell Kace K1000.
Tickets submitted by end-user running into errors.
Analyzed the issue, using a test-environment to work through the process to produce a corrected process for the user.
Assisted branches with AP & SO processing.
Experience
7-10 Years
Level
Executive
Education
Bachelors
Training Support Specialist Resume
Headline : To work with all my efficiency, diligence, and integrity for taking the company to the next level and establishing strong customer relationships. Active approach and experience can help in achieving customer satisfaction.
Skills : Coordinating Skills, Multitasking.
Description :
Conducted internal audits to ensure state and federal compliance of records.
Managed Instructor Certification Program.
Performed program and course evaluation and served as a consultant for course material.
Served as department training liaison with outside agencies.
Provided records retention of department training documents and certifications.
Maintained department calendar and scheduled courses.
Submitted training documentation for state governance approval.
Experience
5-7 Years
Level
Executive
Education
Master Of Public Administration
Training Support Specialist Resume
Objective : To obtain a Training Support Specialist position that will enable me to utilize my strong organizational skills, career experience, and ability to work well with people.
Skills : Creative Skills, Editing Skills.
Description :
Served as Learning Management System (LMS) administrator and technical support.
Managed logistics for training.
Evaluated employees' needs.
Enrolled students in classes.
Provided customer service through course research and responded to inquiries about courses offered.
Performed the department's monthly SAMS (expenses) closeout.
Created, edited, and maintained training reports and records in a complex filing system.
Wrote standard operating procedures for training support centers used Army-wide.
Experience
2-5 Years
Level
Executive
Education
Associates Of Arts In Psychology
Training Support Specialist Resume
Summary : Motivated, personable Training Support Specialist professional with a successful track record of excellent program development, and project management. Talent for quickly mastering tasks and detail. Diplomatic and tactful with professionals and non-professional at all levels. Accustomed to handling sensitive, confidential records.
Skills : Developing Skills, Communication Skills.
Description :
Supported all aspects of training at the Federal Emergency Management Agency's Center for Domestic Preparedness.
Assisted management in tracking all equipment usage at the COBRATF live agent training facility.
Worked with both the logistics department and medical instructors to facilitate training preparation and recovery.
Prepared the training areas, identifying student needs, interacting with students, entering the live agent area, providing first response support, and closing the training events.
Interacted with LEIDOS management, government representatives, and others to improve training procedures, equipment, and facilities.
Developed all new employees for our Colorado insurance division.
Provided continual evaluation of the performance of all new hires during and after the training period.
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