A Turndown Attendant is hired to provide turndown services to all guests. The job duties include turning down the bed, removing trash, replenishing used towels and products, providing ice, folding guest clothing, pairing shoes, and completing basic housekeeping tasks as required. Other daily accountabilities are listed on the Turndown Attendant Resume as – cleaning the room, cleaning the bathroom, removing used towels, straightening guest belongings; replenishing ice, and completing all other tasks as delegated.
Ideal candidates will have the following skills and abilities – previous housekeeping and cleaning experience, the ability to lift and move up to 20lbs; strong communication skills to interact with guests and co-workers, and a great attitude to work on all weekends and holidays. Formal education beyond a high school diploma or GED is not compulsory.
Objective : Turndown Attendant for 3 summers, and Wendys for a year. I am now experienced in cooking, cleaning, and using a cash register. Also cleaning houses for a year. Core Strengths a good listener. When Im told to do something, i dont hesitate at all. I keep everything organized when Im on the clock.
Skills : Animal Care, Costumer Service.
Description :
Provided turn down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies and filling ice bucket as requested by guest.
Wiped down tub and sink area.
Signed for room keys and restock cart.
Visually inspected room for cleanliness and appearance of room.
Stripped and made beds, changed linens.
Replenished amenities, linens, and supplies in guest room.
Vacuumed entire room and empty trash.
Experience
2-5 Years
Level
Executive
Education
GED
Turndown Attendant Resume
Headline : As a Turndown Attendant, responsible for Notifying the supervisor when service is complete so rooms may be sold or occupied, Monitoring and controlling supplies and amenities, and minimize waste within all areas of housekeeping, and also Reporting, turning in, and/or logging all lost and found items according to established procedures.
Turned down required number of rooms during shift.
Ensured that rooms were cleaned to required quality standards.
Followed policies and procedures in preparing for and performing turndown service.
Followed procedures when entering guest rooms, always keeping in mind guest's need for privacy.
Cleaned and sanitized all assigned rooms and bathrooms.
Kept turndown carts and linen closets clean and orderly.
Solid interpersonal skills and positive attitude -work conscientiously, meet deadlines, follow instruction and directions, with minimal supervision.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Turndown Attendant Resume
Summary : Seeking a position where I can bring value and strength to your Establishment, while developing my current skills.I have Great Management Ethics. I am also a Serious Team Player. Ability to meet dead lines, increase productivity, improve production and maintain leadership are out standing.
Skills : Communication Skills, Cleaning Skills.
Description :
Supplied clean towels, and issuing ice and bottled water.
Replaced anything that's missing, such as, soap, shampoo and coditioners, tolit paper, and klenix.
Handled miscellanious jobs for the guest.
Used I show Leadership, and patiences.
Engaged in customer service with all guests o Delivered itinerary, gifts, etc.
Responsible for assisting in the cleaning of hallways, lights, public areas, outdoors, and other projects as assigned.
Restocked the bathroom if needed.
Experience
7-10 Years
Level
Management
Education
MS
Turndown Attendant Resume
Headline : Turndown Attendant is responsible for ensuring that the guest is satisfied with the experience provided and that the guest can leave at the time, location and price requested.
Skills : Experience Handling Cash And Cash Registers.
Description :
Responsible for following the instruction given by the supervisor.
Completed turndown service for specified rooms adhering to Omni standards.
Removed used linens and replace them with clean ones.
Removed all trash, and wipe down the bathroom.
Turned down the beds and placed robes and slippers in the designated area.
Restocked maid's carts for all shifts.
Assisted the other attendants and housemen in keeping the closets clean.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Turndown Attendant Resume
Headline : As a Turndown Attendant, responsible for Preparing unoccupied rooms for turndown for arriving guests, Providing a second Housekeeping service to guests in the evening hours; refreshing used towels and amenities, cleaning the bathroom, emptying trash, remaking bed (if needed); preparing the room for bedtime.
Skills : Medical Front/ Back Office, Receptionist, Customer Service Rep, Data Entry Mini Bar Attendant, Housekeeping.
Description :
Made lasting impressions on our guests by ensuring the guest's room is clean, attractive, and welcoming at all times.
Used correct cleaning chemicals for designated surfaces, according to hotel requirements.
Offered assistance and information to our guests Stock GRA carts with linen and guest supplies/amenities.
Performed the tasks of a Guest Room Attendant or House Person as needed.
Turned on and adjusted bedroom and bathroom lighting.
Ensured that the turndown provided is appropriate for the number of guests in the rooms.
Updated status of rooms cleaned and turned down on assignment sheet.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Turndown Attendant Resume
Objective : A capable and resourceful esthetician with the ability to utilize my skills in waxing, facials, peels, wraps, and microdermabrasion with a proven sales background and a professional appearance at all times. I am responsible and dependable with high personal standards and values. I possess excellent communication and multitasking skills with great attention to detail.
Skills : Supervisory, Retail.
Description :
Provided outstanding turndown, housekeeping (room tidying and replenishing used items), and engaging in guest interaction whenever possible.
Amazed guest interaction and positive guest feedback through my supervisory leaders, directors, and our GM (and via email, notes, cards, and survey reviews).
Used Friendly guest engagement and meeting or exceeding the guest's needs/preferences with attention to detail.
Cleaned housekeeping's closet and their carts.
Helped housekeepers with rooms and turndown listed rooms while also cleaning late checkouts.
Restocked guest rooms with fresh towels and amenities placed ice in the bucket, closed window drapes, turn the bed down and place candy on the pillow.
Able to please guests under all circumstances, capable of handling multiple projects concurrently.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Turndown Attendant Resume
Objective : To provide turndown services of guest rooms, and any additional duties as assigned by the P.M. Floor Supervisor in accordance with ZaZa standards.
Skills : Competent to work as a team, Independently to accomplish goals, Excellent customer service, Medical terminology.
Description :
Created memorable guest experiences, fulfilled guest requests, maintained the confidentiality of high-profile clients and their requests.
Worked well in a high-pressure environment.
Maintained guest rooms, responsible for making sure guest rooms are ready and clean for the night.
Refreshed linen, towels, wash clothes, light cleaning, ensuring guests have all needs and are comfortable during their stay.
Cleaned Rooms, Turning Down Bed for Late Arrivals, Laundry.
Used Dependability, Great Written, and Verbal Communication Skills, Team Player, Determination to Succeed.
Turned down beds as required, provided newspapers and other info as needed, turn downed beds as requested, straightened up rooms as needed along.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Turndown Attendant Resume
Headline : Seeking a Turndown Attendant profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Ensured all public areas, restrooms, pool, locker rooms are clean and well-stocked.
Responded to guests' requests in a timely manner.
Provided turndown service as required.
Made sure all of the rooms display the correct status in Opera.
Communicated with the front desk and engineering department concerning any noted deficiencies or issues.
Cleaned rooms as needed.
Prepared the guest's room for them to go to sleep.
Experience
5-7 Years
Level
Executive
Education
GED
Turndown Attendant Resume
Summary : To use my knowledge, skills, and experience of more than 10 years of customer service, enjoying working in situations where I am helping people. Ongoing profitability and customer satisfaction. Very hard working and dependable with coordinated experience with cash handling.
Skills : Revel, POS Systems And Micros.
Description :
Performed lateral service in the new hotel restaurant called Coast.
Very high volume, fast-paced, and extremely focused on exceptional customer service standards.
Learned a new set of job skills in Turndown and have put my existing restaurant skills to use.
Used Exceptional, above-average guest interactions.
Performed deep cleaning tasks -to communicate all guest requests in a timely and professional manner.
Maintained the cleanliness and safety of work areas at all times.
Performed routine housekeeping tasks in guest rooms Accomplishments.
Experience
10+ Years
Level
Senior
Education
G.E.D
Turndown Attendant Resume
Summary : Over 23+ years of experience in the hospitality industry. Throughout my tenor in the industry, I have gained industry knowledge and industry practices that are valuable. Recognized for my excellent interpersonal skills, and vast Banquet Service skills. Well-positioned to serve high-profile clients with confidentiality, with attention to detail and grace. Actively seeking a long-term opportunity as an experienced Banquet Server.
Skills : Management, Microsoft Word, Typing.
Description :
Had the luxury of turning down actress Kathy Bates' room personally.
Replaced/refreshed missing or used in-room amenities.
Prepared guest's room for the evening (turning down guest beds, closing of curtains, turning on bedside lamps; etc.).
Completed GPR (Guest Problem Resolutions form) as needed.
Featured on the positive comments board -guests were satisfied with the service they were given.
Helped other turndown attendants -gave guests a warm and welcome gesture Skills Used.
Maintained a pleasant disposition and function efficiently in a high-stress/pressure work environment.
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