Unit Secretary Resume Samples

Description :

1. Daily responsibilities included answering all incoming calls and paging doctors with new consults.
2. Scheduling the follow-up appointments for discharging patients and order supplies and labs on the computer.
3. Responsible for accurate documentation of information related to the patient's treatment.
4. Compile and record medical charts, reports, or correspondence, using a computer.
5. Receiving and routing messages or documents, such as laboratory results, to appropriate staff.
6. Interviewing patients to complete documents, case histories, or forms, such as intake or insurance forms.
7. Operating office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
8. Greeting visitors, ascertaining the purpose of visit and directing them to appropriate staff.

Experience

10+ Years

Level

Consultant

Education

Certificate

Description :

1. Responsible for courteous, accurate and timely communication of information.
2. Maintaining unit based logs on patients for patient admissions, transfers, and discharge, demonstrating proficiency in computer order entry with 95% accuracy answer telephone in a courteous and professional manner stating name, title, and unit.
3. Routing telephone calls to the appropriate individual responsible for ordering and maintaining par level on unit supplies, forms, handouts on a regular schedule.
4. Responsible for keeping health information management files/forms in an orderly, organized fashion.
5. Inputting patient charges into the computer for all designated chargeable services provided on the unit.
6. Accessing secured rooms with medications storage containers in order to perform assigned job function, which does not include management of medication.
7. Discharging patients immediately from computer upon patient leaving the unit.
8. Notifying housekeeping of rooms to be cleaned promptly after patient discharge.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Performing various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
2. Answering the telephone and give information to the caller, take messages, or transfer calls to appropriate individuals.
3. Operating office equipment such as fax machine, copiers, or phone systems, or arrange for repairs when equipment malfunctions.
4. Greeting visitors or callers and handling their inquiries or directing them to the appropriate person according to their need.
5. Scheduling and confirming appointments for clients, customers, or supervisors.
6. Answering patient call signals, signal lights, bells, or enter intercom service to determine patient need.
7. Providing physical support to assist patient to perform daily living such as getting out of bed, bathing, dressing, using the toilet, standing, walking, and exercising.
8. Measuring and recording food and liquid intake urinary and fecal output, reporting changes to medical or nursing staff.
9. Recording vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Experience

10+ Years

Level

Consultant

Education

Associates

Description :

1. Serving as an assistant to physicians, patients, visitors, and any other department staff as needed.
2. Demonstrating the willingness to assist patients and their families as well as staff with answering questions.
3. Responding to intercom email and identify emergency messages in a timely manner, all while maintaining confidentiality.
4. Knowledgeable with various computer applications that perform the following functions: patient management, patient census, acuity, composer, bed tracking, transport, etc.
5. Creating the patient medical record by hastening admission, transfer, and discharge.
6. Compiling the patient medical chart by ensuring necessary forms are included and signed.
7. Transcribing orders and documents in both paper and electronic format.
8. Scheduling patient transport services, tests, procedures and confirm with the physician that information is accurate.
9. Communicating with the appropriate staff of urgent information, and changes in patient medical records.

Experience

2-5 Years

Level

Junior

Education

Bachelor's in Psychology

Description :

1. Responsible for accurate maintenance of patient documentation including order entry and coordination of patient admission, transfer, and discharge.
2. Transcribed physician's orders from records with notation and signature of nursing staff.
3. Greeted, screened and directed patients, physicians, visitors, and hospital personnel.
4. Used and understood medical terminology in order completion and record maintenance.
5. Operated office equipment, such as voice mail messaging systems, receive and route messages or documents, such as laboratory results, to appropriate staff.
6. Managed phone, fax, copying, and general office supply and equipment issues.
7. Maintained charts in the HCC including preparation of new charts, maintenance, thinning and storage of existing charts.
8. Worked with doctors and other professionals learning how they work, and gaining experience from interacting with them.

Experience

10+ Years

Level

Consultant

Education

Bachelor Of Arts

Description :

1. Sending out morning updates to department heads in order to keep everyone on the same page.
2. Confirming/scheduling all patient appointments, scheduling transportation if necessary.
3. Informing patients, family members, physicians, and nurses, informing all staff of daily schedules, creating patient information packets to send to outside specialists.
4. Assisting on the floor including answering lights, directing family members, assisting fellow staff, passing meal trays, transporting patients to activities, therapy, etc.,
5. Retrieving medical records when requested by the procedure.
6. Reviewing all monthly vital signs for completeness and documents in the chart.
7. Monitoring all Treatment Administration Records, Psychotropic Medication Records, and Medication Administration Records for completeness and then filing them in the resident’s medical record.
8. Determining what signatures are missing and contacting the appropriate staff member to complete.

Experience

2-5 Years

Level

Junior

Education

High School

Description :

1. Answering phones, assisting visitors with questions and needs, helping patients with basic needs and care.
2. Assisting doctors with paperwork and answering questions, assisting charge nurse with shift tasks, staffing, crash cart, phone calls, paperwork related duties performed.
3. Creating forms such as daily notification, nurse report sheets, etc with Microsoft office.
4. Directing phone calls appropriately to doctors, nurses, support staff, pharmacy, other departments/floors.
5. Ensuring families are directed to proper staff for questions and concerns.
6. Providing patients with direct care such as walking, turning and changing.
7. Providing physicians with prompt answers or directing physicians to the correct staff for patient updates and status.
8. Ensuring patient education documentation ready for nurses upon patient arrival.
9. Providing proper chart readiness for each patient upon arrival for physicians and nurses.
10. Ensuring sure pre-surgery labs are ordered and drawn on the patient to have timely results.
11. Ensuring documentation is correct and signed by patient and nurse at the time of patient discharge.

Experience

10+ Years

Level

Consultant

Education

Associates

Description :

1. Assisting patients with admissions, transfers, discharge, activities of daily and provides support and comfort.
2. Taking vital signs, height, weight, intake and output, pulse and collects specimen.
3. Monitoring all aspects of the patient's daily life and their effect on physical, mental, and emotional well- being, recognizing priorities, treatment plan, objectives, and potential crisis.
4. Gathering clients for therapeutic group meetings restrained or use de-escalation techniques on disruptive residents to prevent injury to themselves or others.
5. Answering and managing incoming and outgoing calls while recording accurate messages.
6. Ordering supplies, obtaining pricing and quotes, preparing purchase requests and maintaining an organized expense log.
7. Coordinating patient care from pre-admission to post-discharge follow-up.
8. Adeptly managing a multi-line phone system and pleasantly greeted all patients.
9. Demonstrating a commitment to personal growth and development by completing annual mandatory in-services and code validation, attending unit-based in-services, and attending monthly departmental meetings.

Experience

2-5 Years

Level

Junior

Education

Associates

Description :

1. Triaging patients to obtain medical information and measure their vital signs of weight and height.
2. Helping the physician examine and treat patients, handing them instruments and materials or performing such tasks as giving injections.
3. Recording patients medical history, vital statistics and information such as lab results in medical records.
4. Operating telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
5. Greeting persons entering the establishment, determining nature and purpose of visit, and directing or escorting them to specific destinations.
6. Transmitting information or documents to customers using computer, mail or facsimile machine.
7. Providing information about establishments such as the location of departments or offices, employees within the organization, or services provided.
8. Analyzing data to determining answers to questions from customers or members of the public.
9. Collecting blood tissues and or other laboratory specimens and prepare them for testing.

Experience

10+ Years

Level

Management

Education

Diploma

Description :

1. Greeted and welcomed all patients, families, and guests to our floor.
2. Communicated to family members about their loved one's current condition and rehabilitation goals.
3. Managed a multi-line phone system/call buttons while prioritizing each patient's needs and requests.
4. Prepared each resident's room daily with attention to cleanliness and safety.
5. Graced special needs clients (grieving, the recent loss of spouse, dementia, etc.) with patience and respect.
6. Motivated clients to be part of the daily events offered by the activity coordinator.
7. Assisted other nurses and doctors with procedures, dressing changes, records and gathering specimens.
8. Responsible for helping families go over discharge procedures and after-care processes.
9. Retrieved or initiated patient medical history and charts while maintaining confidentiality and compliance with all HIPAA regulations.

Experience

7-10 Years

Level

Senior

Education

High School Diploma