Veterinary Practice Manager Resume
Summary : Veterinary Practice Manager with fifteen years of experience, including overseeing and developing quality assurance/quality control procedures, managing laboratory operations and performing advanced molecular biology. Expertised in writing standard operating procedures, implementing policies and procedures and supervising staff.
Skills : MS Office, Management, Budgeting, Administration, Customer Service.
Description :
- Managed all business operations for a startup mobile veterinary practice.
- Originally performed basic office manager duties; the role transitioned into an all-encompassing practice management position to include humans.
- Acted as client liaison and hospital ambassador.
- Performed schedule creation and management for the entire facility.
- Held constant one-on-one meetings with team members to ensure that their goals were aligned with the company's and that on a leadership level, could help them achieve their goals and 'wants' in their careers.
- Performed payroll functions, such as maintaining timekeeping information, processing and submitting payroll.
- Created, maintained, and entered client information into the database.
Experience
10+ Years
Level
Senior
Education
A.S. In Veterinary Technology
Veterinary Practice Manager Resume
Summary : As a Veterinary Practice Manager, responsible for Planning and leading staff meetings monthly, including scheduling representatives for training sessions, Assessing employee performance and managing promotions and raises, and Guiding employees through team conflicts.
Skills : Leadership, Management.
Description :
- Managed the daily operations within a hospital with receptionists, veterinary technicians, veterinary assistants, and kennel staff.
- Hired, employee trained, employee disciplined.
- Managed hospital staff scheduling, PTO and vacation/sick time off, CE resources, and vendor communications.
- Promoted and created all marketing programs.
- Organized hospital/team meetings.
- Filled in all areas of the hospital when needed.
- Took the hospital through the process for AAHA inspection, which we passed and obtained our recertification.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In business
Veterinary Practice Manager Resume
Objective : To obtain a challenging and rewarding Veterinary Practice Manager position in the veterinary field that will allow me to further expand my knowledge and skills while contributing to the compassionate care of animals. Scheduled appointments, provided client education, relayed test results to doctors and clients, maintained and updated hospital inventory, maintained client/patient records within the practice management system and manage accounts receivable.
Skills : Communication, Knowledge of veterinary medicine.
Description :
- Managed a veterinary hospital of fifteen medical team members and two veterinarians.
- Managed kennel facilities that housed a mixture of 80-120 canines and felines for medical treatment and boarding.
- Managed payroll. Promptly notified the appropriate veterinary staff of emergency cases.
- Managed sales reconciliation, including Profit and loss statements, collections, monthly reporting, and labor costs.
- Led Wellness Program, which allowed consumers to provide top-notch medical care for their pets, at lower costs.
- Managed inventory levels, quantity on hand review, and rotational counts.
- Handled all hiring, recruitment, and training for all team members.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In business
Veterinary Practice Manager Resume
Summary : Seeking a position within the Veterinary Practice Manager field in which expansion and utilization of the expertise and skills gained as a lifetime breeder/owner/handler, and years of veterinary experience will continue to advance my knowledge in animal care, health, management and behavior with a company recognized as offering the best quality of life through new and innovative approaches to pet care.
Skills : Communication, Self-Motivation Customer And Personal Service, Time Management Administration, And Clerical Coordination.
Description :
- Directed, supervised, and evaluated the work activities of veterinarians, technicians, kennel staff, and clerical staff.
- Conducted recruitment, hiring, and training of personnel.
- Developed and implemented organizational policies and procedures for the facility.
- Operated office and medical equipment, such as fax machines, copiers, or phone systems, network, x-ray, processors, and oxygen machines.
- Arranged for repairs when equipment malfunctions.
- Established work schedules and assignments for the staff, according to workload.
- Developed instructional materials and conducted in-service and educational programs.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, I Created and maintained doctors' schedules with support from the Area or Regional Medical Director as needed. Reviewed P&L monthly reporting, and partnered with Area Operations Manager to increase revenue growth and exceed financial targets set by the Finance team. Escalated partner or client issues to Area Operations Manager, Area Medical Director, and/or HRBP as required.
Skills : Microsoft Office, Excel, DVMax, Avimark, And Cornerstone Software.
Description :
- Managed a staff of 6 ranging from Veterinary Technicians to Veterinarians.
- Trained front desk personnel to handle a high volume of switchboard operations.
- Managed accounting, purchasing, and inventory for the main clinic as well as the satellite clinic.
- Assisted the Veterinarian during small animal examinations, took medical history, weight, and temperature, and assisted in restraining.
- Helped coordinate and advertise a Mobile Wellness Clinic that served the Inwood area every other Sunday of the month.
- Assisted the practice owner with the process of interviewing and hiring potential employees.
- Responsible for P&L. Interviewed suitable office staff candidates and provided training to office employees as needed.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, Created productive, collaborative, and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
Skills : Practice Management, Financial Management.
Description :
- Maintained a successful veterinary hospital environment.
- Managed payroll for all staff members.
- Participated in monthly practice managers' meetings.
- Worked closely with clients and employees.
- Closed location single-handedly. Troubleshooted hospital difficulties.
- Performed all duties listed under Veterinary Assistant.
- Led hospital paraprofessionals to drive operational excellence, efficiency, high-standard patient care, and excellent client experience.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, Ensured payroll is completed and submitted accurately and in a timely manner. Established good relationships with vendors to receive the best support that the vendor has to offer the hospital.
Skills : Quality control, Veterinary Hospital Managers Association.
Description :
- Effectively conveyed the Owner’s views and policies to the clients, sales reps, and hospital personnel.
- Used Quickbooks financial software.
- Managed inventory, organize invoices, and prepare bills, and receivables.
- Settled client and employee grievances.
- Hired and trained support staff.
- Detailed well with confrontation and feedback.
- Communicated with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, Established an inventory control system to ensure adequate stocks of supplies are available. Reviewed best prices for all products purchased. Maintained inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points.
Skills : Planning, Policy Assistant.
Description :
- Maintained a positive attitude and felt comfortable in a leadership role.
- Assisted all staff with their duties as needed.
- Facilitated the hiring, training, and individual professional growth of support staff.
- Maintained the hospital safety guidelines within OSHA requirements.
- Handled employee grievances. Managed and/or implemented hospital policies, including DEA/Controlled Substances and OSHA.
- Prepared employee work schedules and managed payroll within a given budget.
- Tracked employee hours, called in payroll information, and delivered paychecks.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, Ensured that pet owners' complaints are promptly addressed and resolved. Prepared employee work schedules and managing the office staff. Directed, guided, and assisted a group of individuals. Showed unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and/or disciplinary action. Answered telephone calls in a polite and professional manner.
Skills : Inventory Control, Bookkeeping.
Description :
- Maintained inventory Dealt with Sales Reps, ordered supplies, tracked inventory, and inform Vets of new products or specials.
- Tracked invoices and prepare hospital bills for the Owner to pay.
- Developed and maintained a marketing strategy.
- Managed client account deliverables and receivables.
- Performed bookkeeping duties (enter checks, electronic transfers, and deposits in QuickBooks and reconcile bank statements).
- Prepared financial statements for Owners and/or accountants as needed.
- Made informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work, or other status changes affecting the receptionists.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Veterinary Technology
Veterinary Practice Manager Resume
Objective : As a Veterinary Practice Manager, Experienced the spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, and tests) to accurately enter specific information into patient records. Obtained information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities, and in relaying the practitioner's orders concerning animal care and treatment.
Skills : Instructional, Treatment Planner.
Description :
- Directed on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance, and prepare appraisals.
- Recruited, Hired, and Onboard appropriate staff members that fit within the culture and the needs of the hospital.
- Terminated staff members that do not follow the guidelines, policies, and protocols.
- Handled job descriptions and assisting with setting salaries.
- Resolved informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintained effective employee-management communication.
- Worked well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
- Experienced in hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.
Experience
2-5 Years
Level
Executive
Education
A.S. In Veterinary Technology
