Account Recovery Specialist Resume Samples

An Account Recovery Specialist reviews and processes all claim types as per the organisational unit. The job duties commonly listed on the Account Recovery Specialist Resume include – processing claims complying with the policy provisions and standards as outlined in the guidelines, responding to calls, letters, and emails from agents, vendors, policyholders, and providers; maintaining a working knowledge of all company products and services about business segment; responding to inquiries, processing claim benefits, and ensuring all problems are solved promptly.

Those seeking this job role must be able to mention on the resume the following skills – working knowledge of all company products and services, accuracy in maintaining an account, basic knowledge of the company’s financial internal systems, and strong analytical skills. A degree in a relevant field is commonplace among job applicants.

Account Recovery Specialist Resume example

Account Recovery Specialist Resume

Summary : Account Recovery Specialist is responsible for Monitoring progress on account recovery plans throughout the process, Keeping detailed records of all activities related to account recovery, Representing client during the collection process.

Skills : Microsoft Power Point, Email, Fax, Computer Skills.

Description :

    1. Responsible for handling out f state accounts Liaison for client and out of state agencies.
    2. Responsible for monthly reports.
    3. Responsible for accounts being reported to credit bureau.
    4. Responsible for handling consumer disputes in E-Oscar.
    5. Responsible for monitoring Quality assurance.
    6. Responsible for training new employees on how to work specialised accounts Assist other collectors Motor Vehicle Collections Specialist.
    7. Responsible for contacting auto insurance companies.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Account Recovery Specialist Resume

Objective : Seeking an opportunity to work in a professional environment with growth opportunities. Interest is to gain a position that allows me to enhance my leadership skills, utilise customer service and problem solving knowledge. I take pride in having the ability to demonstrate what I have learned and conveying it accurately to others.

Skills : Customer Service, Technical Support, Excel.

Description :

    1. Ensured collection of assigned patient accounts with the goal of providing patient-focused customer service.
    2. Adhered to hospital policies, Federal Debt Collections Practices Act, and applicable state laws/regulations.
    3. Handled incoming calls by answering inquiries regarding account balances, billing issues, and directing calls to appropriate support staff.
    4. Updated account records with confidential, detailed, and accurate information on computerised system.
    5. Sent final notices and appropriate collection letters when debtors fail to pay.
    6. Achieved self-pay and departmental goals to ensure maximum revenue and cash flow benefit to the hospital and affiliates.
    7. Obtained insurance information for claim processing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Account Recovery Specialist Resume

Objective : Account Recovery Specialist with 4+ years of experience in Providing outstanding customer service to customers by responding to inquiries and requests in a timely fashion, Supporting the collection of accounts receivable, including but not limited to: phone calls, letters, emails, and face-to-face meetings with clients, as well as assisting the client with all necessary paperwork for the collection process.

Skills : Microsoft Office, Medical Terminology, Customer Service, Retail Sales, Collections, Office Administration, Office Management.

Description :

    1. Analysed loan history and managed information on all borrowers and determined a strategy according to guidelines.
    2. Monitored account issues and resolved it effectively.
    3. Assisted in drafting a borrower plans for borrowers.
    4. Managed service systems and updated it as required.
    5. Planned all communication with borrowers.
    6. Ensured compliance to all state and federal regulations.
    7. Computed, recorded, and proofread data, records and reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Account Recovery Specialist Resume

Objective : To obtain a Account Recovery Specialist position that will enable me to use my strong organisational skills, educational background and ability to work well with people.

Skills : Attention To Detail, Customer Service, Computer, Organisational Skills, Customer Support, Customer Relationship Management, Communication Skills, Collections, Patient, Honest.

Description :

    1. Responsible for assisting patients with resolving outstanding healthcare debt by providing financial solutions.
    2. Maintain and protect patient's health care information by keeping financial information confidential.
    3. Advised financial resolution to outstanding debt by negotiating settlements or payment arrangements.
    4. Provided customer services to over 2,100 accounts per month for collections.
    5. Researched and corrected discrepancies with patient's accounts.
    6. Documented and applied financial transactions to resolve account balances.
    7. Made outbound calls to various consumers and businesses to collect a third party debt.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Account Recovery Specialist Resume

Summary : Account Recovery Specialist is responsible for Managing the company's customer service efforts by providing guidance, training, and direction to ensure process efficiency and quality, providing proactive assistance for customers who have issues or questions about their account, including answering questions about how to change their password or how to sign in using their mobile device.

Skills : Account Recovery, Planning Skills.

Description :

    1. Maintained working knowledge of all company products and services pertaining to business segment.
    2. Processed claims complying with policy provisions and standards set forth in Quality Assurance guidelines.
    3. Responded to calls, letters and emails from policyholders, agents, vendors and providers.
    4. Performed within company regulations regarding HIPAA, fraud, confidentiality and private health information.
    5. Collected and analysed police reports, repair estimates and other related documents.
    6. Established settlement strategy by interpreting facts of loss in relation with debtor feedback.
    7. Worked with insurance companies to check status on claims and to get claims paid correctly.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Account Recovery Specialist Resume

Objective : As a Account Recovery Specialist, responsible for Providing support for internal customers with account recovery needs, Identifying new business opportunities by identifying potential customers who have not yet been contacted by the company, Preparing callers for sales calls, Managing day-to-day activities of the account recovery team.

Skills : Microsoft Office Products, DOS, NTFS, Goldmine.

Description :

    1. Called transferring, received payment information and Verifying that the correct party is on the line before any information is given.
    2. Provided consumer information necessary to send proof of payment to our company.
    3. Called transferring, receiving payment information and Verifying that the correct party is on the line before any information is given.
    4. Maintained accounts and following up on dates set for payment.
    5. Provided rebuttal to any stall presented by consumer.
    6. Analysed financial status on past due medical accounts in order to obtain balances in full, settlements, and negotiate payment arrangements.
    7. Ability to take accurate phone messages and deliver messages promptly Royal Caribbean Cruise Lines Wichita, KS Senior Loyalty Representative Handle Supervisor calls.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration

Account Recovery Specialist Resume

Objective : Highly organised and dedicated with a positive attitude Self managing and dependable with a strong work ethic. Excellent written, oral, and interpersonal skills. Thrive on working in a challenging environment. Dependable, self-accountable, flexible, and adaptable to changing situations and circumstances.

Skills : Microsoft Office, Oral Communication.

Description :

    1. Maintained and processed 250-300 accounts monthly and efficiently.
    2. Used various tools and regulated internet sites in order to skip-trace, locate, and establish contact with consumers.
    3. Utilised excellent negotiation skills working directly with consumers.
    4. Analysed all consumer financials in order to properly find a source of resolution for all parties; payoff's, settlements, payment plans and/or alternative methods of repayment of the financial obligation.
    5. Maintained Customer relationship, collection on open receivable improving.
    6. Released orders on daily basis tracking progress in the notes system.
    7. Did credit investigation and evaluation making recommendation using DNB, Experience and Equinox reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Account Recovery Specialist Resume

Objective : Account Recovery Specialist with 3+ years of experience in Working with clients in an advisory capacity to understand their internal processes, Carrying out a thorough review of client accounts and make recommendations on how best to recover overdue receivables, Working with clients to develop a plan for recovering overdue receivables.

Skills : Paralegal, Leadership.

Description :

    1. Did investigation and evaluation making recommendation using DNB, Experience and Equinox report.
    2. Refiled claims to insurance companies when needed.
    3. Identified accounts that remain unresolved and have them corrected.
    4. Ensured all incoming calls were answered in a timely and professional manner.
    5. Received correspondence that would assist in the resolution of pending accounts, and maintained electronic records by updating account information.
    6. Created solutions and recovery plans.
    7. Forwarded accounts for possible assignment and recommend accounts to managers for potential litigation.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Executive
    Education
    Education
    High School Diploma

    Account Recovery Specialist Resume

    Headline : Highly qualified Account Recovery Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

    Skills : Microsoft Office, Customer Service, Directing Skils.

    Description :

      1. Entered debit card and checking account information for payment processing.
      2. Responsible for working with attorneys.
      3. Responsible for gathering information regarding motor vehicle accidents.
      4. Responsible for negotiating settlements Collections Manager.
      5. Responsible form making a monthly commission goal Quickly and effectively, solve insurance issues.
      6. Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
      7. Assisted other Loyalty Agents Responsible for repeat customers accounts.
      Years of Experience
      Experience
      5-7 Years
      Experience Level
      Level
      Executive
      Education
      Education
      MS

      Account Recovery Specialist Resume

      Summary : Obtain a lead Account Recovery Specialist postion within a Customer Service Department, where I am seeking opportunities which will advance my professional and personal development, meeting a company's goal and objective while simultaneously making an impact on the bottom line.

      Skills : Accounting Skills, Sales.

      Description :

        1. Responsible and handle top cruiser accounts Support sales reps in opening new accounts and upgrading existing service.
        2. Quickly and effectively, solved customer challenges.
        3. Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
        4. Ability to take accurate phone messages and deliver messages promptly Loyalty Representative Customer Service Representative Responsible for repeat customers accounts.
        5. Supported sales reps in opening new accounts and upgrading existing service.
        6. Groups Trade Support Services Agent Responsible for travel agent group accounts.
        7. Responsible for accounting for multiple reservation Support sales reps in opening new groups and upgrading existing reservation.
        Years of Experience
        Experience
        7-10 Years
        Experience Level
        Level
        Management
        Education
        Education
        High School Diploma