Catering Supervisor Resume Samples

Description :

1. Responsible for the effective management and running of catering operations including event planning support, scheduling, preparation and production, inventory, cash control, compliance with alcohol service policies, safety, guest service, employee/volunteer training and supervision, closing duties, etc.
2. Actively mentoring, training, and helping employees meet company quality standards, and promoting a positive, enthusiastic and cooperative work environment.
3. Overseeing employees including hiring, training, scheduling, coaching and counseling and termination.
4. Successful execution of group servicing and logistics for client catered events.
5. Monitoring compliance with all health regulations for food preparation.
6. Coordinating with clients to book, select and provide cost of menu items.
7. Managing catering and associated events and prepared pricing for events.
8. Maintaining catering sales accounts by ensuring guest satisfaction before, during, and after the event.
9. Ensured that all food and beverage items are presented and served correctly.
10. Checking in all catering deliveries and reconcile orders with the catering run sheet.
11. Ensuring that communication is constantly maintained between the management team and the catering staff during events, alerting them of any changes in the schedule of service.
12. Challenges or adverse comments that may arise during service of the events.

Experience

10+ Years

Level

Senior

Education

Associate

Description :

1. Specializing in maintenance and cleaning of private households and commercial businesses.
2. Effectively managed and assisted kitchen staff in producing food for banquets, catered events, and member dining.
3. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety.
4. Displayed a positive and friendly attitude towards customers and fellow team members.
5. Mixing, weighing and proofing ingredients in accordance with bakery recipes.
6. Properly frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies.
7. Hand dusted and wiped clean office furniture, fixtures and window sills.
8. Cleaning the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
9. Stocking toilet tissue and paper towels, as well as other restroom supplies.
10. Responsibilities include supervising other employees, scheduling, and transporting.
11. Skills include self-starter, time management, organization, tact, honesty, basic money handling, record keeping and accounting.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
2. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils.
3. Actively involved in cost control, sanitation, menu development, training, recruitment, private dining, and catering.
4. Ensured all staff understood the expectations and parameters of kitchen goals and daily kitchen work.
5. Regularly interacted with guests to obtain feedback on product quality and service levels.
6. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
7. Recommended menu items to the executive chef for new dish development, holidays, special events and promotions.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Planning and coordinating all aspects of catering, including meeting with clients, service.
2. Supervising staff in all aspects of catered events to ensure high-quality service.
3. Meeting with clients to coordinate event-specific details and special requests and develop the plan to fulfill or exceed clients expectations.
4. Using the information on function sheets to coordinate food and beverage services for scheduled events.
5. Providing and communicating a layout/ diagram of catering events, including details of table service.
6. Maintaining high sanitation and safety standards in all catering storage rooms and other catering areas.
7. Assisting with hiring, training, evaluating, and supervising of all catering staff.
8. Including completing staff schedules and providing information about catering.

Experience

10+ Years

Level

Senior

Education

AA

Description :

1. Controlling inventories of food, equipment, Smallware, and liquor, and report shortages to designated.
2. Observing and evaluating workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
3. Inspecting supplies, equipment, and work areas to ensure efficient service and conformance.
4. Assigning duties, responsibilities, and work stations to employees in accordance with work requirements.
5. Analyzing operational problems, such as theft and wastage, and establish procedures to alleviate these.
6. Providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time.
7. Keep records of collections and disbursements, and ensure accounts are balanced.
8. Coordinating conferences, meetings, or special events, such as luncheons or graduation ceremonies.

Experience

10+ Years

Level

Senior

Education

Associate

Description :

1. Overseeing operations of the catering department and ensures all food is prepared and served according to health and safety regulations.
2. Ensuring facility is up to sanitation guidelines and employees are maintaining a safe work environment.
3. Ensuring employees are properly trained, and, customers are satisfied with their service.
4. Ensuring all venue setups, linen and decor are according to clients vision and standards.
5. Maintaining positive employee relations and a positive team environment.
6. Delegating tasks to employees as necessary and ensures all tasks are completed in a timely manner.
7. Assisting manager with scheduling, employee discipline sessions, attendance logs, training, and maintains contact information.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Maintaining business conduct at all times while ensuring customers needs are met and issues that arise are solved efficiently.
2. Maintaining a safe and healthy workplace in compliance with OSHA standards.
3. Adjust service needs quickly to meet the ever-changing requirements of the customers.
4. Utilizing Kronos to generate employee schedules weekly for the staff of 20 FOH employees.
5. Using Catertrax to add new orders or adjust existing orders on the client's behalf.
6. Collaborating and conferring with dietician and chef to ensure menus are to standard.
7. Manage and streamline food distribution to reduce errors in meal deliveries and dietary needs.

Experience

10+ Years

Level

Senior

Education

GS

Description :

1. Planning, supervising, and coordinating various aspects of catering.
2. Assigning duties, responsibilities and work stations to employees in accordance with work.
3. In absence of the catering manager, responsible for overseeing the management of facilities, (i.e. checking event bookings and allocation of resources/staff).
4. Supervising the catering process from initial contact through planning, menus, and manpower scheduling.
5. Duties include handling customer service issues while preserving and improving client relationships.
6. Administration responsibilities include: answering phone calls, maintaining and updating records, distributing informational e-mails to employees/customers, and generating catering event correspondence.
7. Handling all important events and bookkeeping duties. Leverage excellent relationships with university personnel/staff with numerous complimentary letters of outstanding customer service and professionalism.

Experience

5-7 Years

Level

Executive

Education

MS

Description :

1. Ensuring all necessary tools, equipment, and food product required for each order are available and used according to established standard guidelines.
2. Assisting fellow catering attendants with food preparation, delivery, and clean up.
3. Critical in maintaining highest standards related to food quality.
4. Conducting administrative and clerical procedures to assist with scheduling and daily coordination of all catering orders.
5. Determining how food should be presented, and create decorative food displays.
6. Excellent communication and hospitality skills, recognized by clients on a daily basis.
7. Lead in revamping existing processes to significantly increase efficiency throughout event operations; significantly reduce delivery times while increasing productivity. Provide informative safety meetings.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Responsible as sole banquet manager for catering events as large as 350 people.
2. Responsible for training new employees, providing them with the necessary skills to excel in their job, including banquet setup and service.
3. Overseeing the setting of banquets and receptions to the satisfaction of customers.
4. Coordinating between kitchen staff to provide the best possible food for clients and when necessary to help in preparing/cooking food.
5. To go above and beyond the clients' expectations in the level of service our company provides.
6. Supervising staff and assisted with physical setup, service, and breakdown at each event.
7. Working with internal and external clients to plan and finalize menu selections and the logistics of the event.
8. Respond to specific customer requests, welcome customers to create an atmosphere of hospitality.

Experience

10+ Years

Level

Senior

Education

BS