Acting Store Manager Resume Samples

Description :

1. Managed team of twenty associates to deliver strong results and meet daily/weekly sales goals.
2. Acted as a hiring manager for the holiday season as well as nonholiday.
3. Displayed a strong knowledge of business acumen and payroll processing.
4. Strong merchandiser and handled cash and registers daily.
5. Maintained sales floor etiquette, and provided excellent customer service to all customers.
6. Developed knowledge about products and sales items to answer shoppers' questions.
7. Supervised, trained and developed team members in accordance with company policies and procedures.

Experience

5-7 Years

Level

Executive

Education

Nursing

Description :

1. Opened and closed the store, including counting cash, made deposits, opening and closing cash registers and creating staff assignments.
2. Addressed customer inquiries and resolved complaints.
3. Stocked and restocked inventory when shipments were received.
4. Opened new store locations and assisted in recruiting and training new staff.
5. Reorganized the sales floor to meet company demands.
6. Directed staff promotions and demotions, and terminated employees when necessary.
7. Completed weekly schedules according to payroll policies, completed auto ledger reconciliation, and reviewed operating statements.

Experience

2-5 Years

Level

Junior

Education

Assisting

Description :

1. Performed payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
2. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
3. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
4. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
5. Inventory stock and reorder when inventory drops to a specified level.
6. Instructed staff on how to handle difficult and complicated sales.
7. Formulated pricing policies for merchandise, according to profitability requirements.

Experience

2-5 Years

Level

Junior

Education

Management

Description :

1. Included all scheduling, invoicing, ordering and supervisory duties Responsible for the accurate maintaining of company funds, registers and onsite store safe.
2. Trained new hires in customer service, food preparation, and store procedures.
3. Supervised workers engaged in the safe preparation of food, and the serving food and maintaining a customer-friendly workplace.
4. Ensured a safe working and customer environment while maintaining fast-paced expedient service to customers.
5. Possessed great communication skills with customers and with employees.
6. Demonstrated creativity by personalizing employee efforts and skills.
7. Focussed on the customer and their needs.

Experience

5-7 Years

Level

Executive

Education

B.A.

Description :

1. Lead and directed all activities required to achieve all store goals, including sales objectives, client service, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.
2. Ensured the highest level of customer service and customer satisfaction.
3. Developed team to accomplish store's business objectives through recruitment, selection, coaching, investment, retention, and motivation.
4. Directed client service efforts that are consistent standards.
5. Mentored associates on client interactions to increase transactions and capture client opportunities.
6. Scheduled and staff store appropriately, including coordinating associates' availability with the coverage necessitated for each shift.
7. Meet the visual and store culture expectations of the corporate office.

Experience

7-10 Years

Level

Management

Education

Administration

Description :

1. Maintained weekly payroll objectives; ensuring Corporate image is captured via floor plans and merchandising set-up; provided guidance and instruction to personnel on marketing, visual appeal, customer service, and satisfaction; continuously striving towards increasing efficiencies in day-to-day operations; ensured employees are trained on Corporate requirements.
2. Established store goals and objectives, developed policies, procedures, initiated and enhanced systems and establishing effective quality control and procedures.
3. Analyzed profitability and productivity of store and offered up suggestions for improvements in both areas.
4. Minimized loss prevention by working with inventory teams to tag and monitor product.
5. Close and constant surveillance has reduced overall loss and increased profit margins.
6. Handle store banking to include maintaining cash control, ensuring drawers are balanced and deposits accurate, recording and filing of deposits; banking reports; and overseeing safe Recruit and train new personnel in all aspects of Aeropostale.
7. Emphasised on coaching and building strengths, working on weaknesses of each team member with the ultimate goal of maintaining a well-balanced and happy team.

Experience

2-5 Years

Level

Junior

Education

Business Management

Description :

1. Paid high attention to detail with the appearance of the store and making sure things were straight.
2. Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
3. Developed knowledge about products and sales items to answer shoppers' questions.
4. Supervised, trained and developed team members in accordance with company policies and procedures.
5. Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
6. Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
7. Offered product samples, answered questions and helped customers find items.

Experience

5-7 Years

Level

Executive

Education

Honors

Description :

1. Understand and support operations, policies, and procedures.
2. Planned and prepared all sales goals to maintain MTD, WTD and YTD goals.
3. Performed and trained all duties of Customer Service and Sales Generation Manager.
4. Completed all daily banking.
5. Finalize, transmit and process weekly time and attendance records and payroll.
6. Troubleshoot all daily close out and shift analysis.
7. Receive all shipments in the back-office Merchandised store to launches as per the corporate directive.

Experience

5-7 Years

Level

Executive

Education

Management

Description :

1. Developed the store’s strategic plan to achieve financial results.
2. Driven sales by continually identifying opportunities to achieve both personal and store goals.
3. Lead by example by coaching, developing, mentoring and inspiring the team to enhance store performance.
4. People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment.
5. Networks, recruits, hires to staffing needs, and trains using the onboarding tools.
6. Inspired team growth through individual development plans.
7. Created an inspirational and motivated work environment that reflects the integrity of the brand.

Experience

10+ Years

Level

Senior

Education

Management

Description :

1. Provided top customer and sales service to all consumers.
2. Prosecuted shoplifters when necessary Attend monthly store manager meetings.
3. Performed secret shopping to other sister stores.
4. Performed ear piercings Open and close store and registers.
5. Balanced cash registers morning and night.
6. Verified daily deposits every morning.
7. Coached sales associates on a daily basis to meet daily, weekly, and monthly sales goals.

Experience

2-5 Years

Level

Junior

Education

Management