The job summary of an Application Manager includes overseeing the software application implementation. The other core duties are listed on the Application Manager Resume as follows – taking responsibility for software and systems upgrades, directing network and hardware installations, analyzing the impact of applying data systems; creating, executing and maintaining databases, creating and designing the company’s website; creating manuals and publishing guidelines for proper usage, maximize productivity of the company, assessing business process improvements, managing system hardware and application software implementation and upgrades; troubleshooting problems with the software; and creating processed and protocols for software.
Those seeking to make a career in this line must denote on the resume the following skills – knowledge of system design, development, implementation and user support principles; experience with database management, familiarity with project management principles, and the ability to communicate technical information to the non-technical audience. A Computer science degree is commonplace among job applicants.
Headline : Design and/or modify components of complex clinical application systems. Analysis, optimization, application build, testing and implementation. Monitoring production issues, testing special updates, and system documentation.
Skills : Oracle, MS SQL Server 2008, Sharepoint, HP Quality Center, Agile Methodology, Crystal Reports.
Description :
Oversaw vendor teams supporting CashPro Web Portal (IBM - hardware and OS support; Infosys - application support; Verizon - network support).
Provided a common collection point for project components from interfacing departments.
Released one complex project each month or several smaller projects combined.
Monitored vendor response times during production outages and involved engineering and development teams on triage call as required.
Ensured that monitoring, OS/application updates and other proactive support duties for the environment were occurring per the contracted agreement with the bank.
Managed communication to business stakeholders of issues and proposed changes affecting the portal.
Served as Technical Lead for multiple application and infrastructure projects.
Coordinated vendor, test, development and engineering resources for projects.
Experience
5-7 Years
Level
Executive
Education
Liberal Arts
Lead Application Manager Resume
Summary : A team-focused, detail oriented IT professional of 28 years with 20 years of progressive experience as a Database Administrator in the medical and energy industries including database administration and support, development and application management activities in a cross-functional team oriented environment.
Oversaw the day to day operations of the Dodge reporter application.
Participated in the design and the deployment of new versions of the application.
Assisted with the resolution of bug issues within the application.
Daily reviewed and correction of failed reports.
Conducted design idea meetings between Editorial and Technology departments.
Daily assisted provided to the Help desk to resolve user inquiries.
Reviewed and researched application bugs and assisted in their resolution.
Maintained requested changes listing and schedules for application upgrades.
Coordinated the deployment of new versions of the Dodge Reporter application.
Experience
7-10 Years
Level
Management
Education
BS
Application Manager/Executive Resume
Headline : A successful track record implementing Project Management Best Practices and Solution Delivery Methodologies. Recognized strengths in Analysis, Problem-solving, Systematizing, Decision-making, and Managing people and Process.
Skills : Database Management.
Familiarity with Project Management Principles.
Description :
Managed Outsourcing Engagement for a high profile mission-critical application.
Managed a multi-site diverse team of eight people in a multi-vendor environment and monitored program metrics.
Maintained an interface and alignment with the client's business objectives by advising the client of opportunities for Business continuity, improvements and risks, and developed work plans.
Recommended new technologies to improve the performance of the application to the business owner.
Met or exceeded Service Level Agreements (SLA) consistently.
Managed and facilitated project prioritization meetings with business customers and Stakeholders.
Provided on-call production support that determined the impact, the root cause of the problem in telecommunication infrastructure, database, or application, and delegated the incident to the proper vendor for corrective action.
Monitored and administered security of database access.
Experience
5-7 Years
Level
Executive
Education
Engineering
Application Manager III Resume
Summary : Over 14+ years of experience in account management, Program Management, Project Management, software development and IT consulting. Expertise in managing large scale multi-site cross functional enterprise IT programs. Planning and managing project portfolio.
Skills : Microsoft Office, Project Management, Agile.
Description :
Managed multiple mobile application developments and support projects.
Managed project scope, cost and schedule to deliver functionalities in a phased approach.
Analyzed Change Management Requests at different stages of the project.
Organized and maintained a comprehensive project repository to facilitate reuse for future projects.
Managed all aspects of peer verifications and quality assurance testing before execution.
Tracked project milestones using MS Project.
Delivered technical and user support for Microsoft Business Solutions Solomon.
Experience
7-10 Years
Level
Management
Education
Master's
Jr. Application Manager Resume
Objective : Over 25 years of customer relationship building and customer satisfaction. Monitor service performance matrixes. Sales and service proposal generation.
Design and/or modify components of complex clinical application systems.
Skills : Information System Troubleshooting, Project Management Principles.
Description :
Managed the Application Development team and support professionals that supported store sales.
Responsible for store systems including registers, POS, electronic payment, servers, prices checkers cash office and in-store incident reporting.
Lead development effort to convert DOS-based registers systems to Windows which includes new security controls and remote management capabilities.
Implemented internal centralized customer data warehouse and implementation of several CRM tools including SAS, Trillium, and Unica.
Managed e-commerce including implementation of several major projects including Amazon storefronts, gift cards, PayPal and the Endeca search engine.
Managed and directed eleven cross functional teams with 50+ team members over a span of 20 months in preparing and testing.
Responsible for creating and managing yearly budget items for the application group.
Experience
2-5 Years
Level
Junior
Education
Engineering
Application Manager II Resume
Headline : Software Application Development Director/Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and within budget. Certified Project Manager with both the PMP (Project Management Professional) and ACP certifications.
Skills : Familiarity with Project Management Principles, Experience with Database Management.
Description :
Reported to the CIO, managed a staff of 7 organized into 3 teams: Internet.
Distributed Team, Vendor Support and Development that developed financial applications.
Worked with the Sales and Marketing teams to create customized websites in addition to the common website for all customers which are a huge attraction for generating interest in our company.
Eliminated the cost of outsourced UNIX support staff by guiding the migration from JAVAUNIX web applications to the latest version of JAVA/Websphere running on the IBM Mainframe.
Implemented the Bloomberg Portfolio Order Management System: Replaced the previous system with one that has made major improvements in the Portfolio and Accounting business areas.
Built the Data Warehouse for the company: Designed and developed Data Warehouse database tables.
Developed procedures for requirements gathering, design documentation, and test plans, to pass the SAS70 audit and to bring order and efficiency to a department previously in chaos unable to meet demands from Sales and Marketing.
Experience
5-7 Years
Level
Executive
Education
Information Management
Associate Application Manager Resume
Objective : IT professional with 20 year of experience in Network Support, and Application Management. Ability to write technical specifications for complex integrated systems; and basic project management skills
Skills : Project Management Professional, Experience with Information System Troubleshooting.
Description :
Managed the Application Development team and support professionals that supported store sales.
Responsible for store systems including registers, POS, electronic payment, servers, prices checkers cash office and in-store incident reporting.
Led development effort to convert DOS-based registers systems to Windows which includes new security controls and remote management capabilities.
Met the development proof of concept goals.
Managed implementation of PetPerks loyalty program company-wide including coordination of internal IS teams and cross-functional business teams to build two-tier pricing and early Marketing signage rollout.
Managed eCommerce including implementation of several major projects including Amazon storefronts, gift cards, PayPal and the Endeca search engine.
Worked on EDI based application for order exchange Developed sales order application, a 3-tier application (VB, Tuxedo & C) used by clients globally for placing orders.
Experience
2-5 Years
Level
Junior
Education
Engineering
Application Manager I Resume
Headline : Developed and manage service technicians. Manage Profit and Loss Statements Attended and completed classes in team building, leadership, cost savings courses. Over 25 years of customer relationship building and customer satisfaction. Monitored service performance matrixes.
Managed the application lifecycle from planning to maintenance.
Analyzed customer feedback from email conversations and social media posts.
Gathered requirements from customers.
Managed the development team's work on projects that align with business goals.
Worked closely with other departments to deliver an exceptional user experience.
Collaborated with designers and engineers to build a high-quality product.
Worked closely with marketing to develop a compelling story for our users and community.
Experience
5-7 Years
Level
Executive
Education
Engineering
Application Manager/Representative Resume
Headline : Over 14+ years of experience in Analysis, Design, Development, Support and Performance tuning of applications Excellent skills in writing PL/SQL Stored Procedures, Functions and Packages using Oracle. Developed interfaces for ETL and data migration from legacy systems for Inventory, Finance and HR modules using SQL Loader.
Skills : Microsoft Office, Java, Visual Studio, Python.
Description :
Managed the development and support of the marketing management and survey systems for several global Fortune 500 corporations with a combined portfolio value of $8 million.
Led, managed and mentored a team of 5 internal and 20 outsourced application development resources.
Developed project proposals and collaborated closely with both internal and external clients to develop solutions to meet their system needs.
Managed the development and implementation of the company's primary global online survey management system utilizing both internal and outsourced development resources.
Managed the development and implementation of a document management portal system for the financial business of a large multinational corporation.
Designed and developed a system used by internal account executives to manage their sales proposal and client engagement documentation.
Reduced technical support costs by 15% for several custom-developed survey collection systems by replacing manual processes with automated processes and by simplifying manual procedures.
Experience
5-7 Years
Level
Executive
Education
MS In Communications
Application Manager Resume
Summary : To design, develop and enhance software applications. Translating business requirements from functional specifications into technical requirements for development, application evaluation, application configuration, application and integration testing as well as completing appropriate change management documentation.
Skills : Familiarity with Project Management Principles, Experience with Information System Troubleshooting.
Description :
Managed a portfolio of critical applications in the Sales and Marketing domain, implementing Pro-C based back-end and Java-based UI.
Designed, developed, and deployed web-based sales order solution to reduce cost and provide easy, direct and portable access to sales-reps globally.
Responsible for design, development and configuration management, reviews and IT of deliverables.
Provided data and inputs for Sales and Marketing dashboard for PROD interrupts, release tracking, pipeline issues, and resource bottlenecks.
Managed corporate customer geographic reorganization project, providing existing system compatible with corporate regions.
Responsible for analysis, design, and development of pre-sales and Sales applications .
Developed scripts and applications for M&A involving extensive data analysis, migration, and continuous alignment of external data with existing systems.
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