The core duty of an Applications Manager is to oversee the implementation of software applications in the organization’s network systems or computer. The job description and duties are listed on the Applications Manager Resume as follows – taking responsibility for systems upgrades and software; managing installation and direct network, determining the necessity for upgrades, analyzing the impact of applying the data systems, dealing with local area networks and desktop applications, installing and maintaining routers, generating email addresses and creating a password, creating and designing the company’s website.
The candidate to work at this capacity should have a broad knowledge of computer networking, installation and administration of networks; possess knowledge of computer troubleshooting skills, and have extensive knowledge of removing viruses and other appropriate methods and programs to prevent them. A bachelor’s degree in a computer-related field is mandatory.
Summary : Able to bridge the complex, and sometimes conflicting, Business and Information Technology architectures to achieve a positive and effective customer experience. Experienced with integrating the newest technologies with existing legacy environments.
Skills : Customer Service, Customer Service, Public Relations, Process Improvement
Description :
Developed and delivered capital equipment presentations, enhancing client understanding of technical processes.
Provided technical expertise across sales, engineering, and marketing teams, improving cross-departmental collaboration.
Utilized diagnostic tools to identify and resolve technical issues, ensuring seamless operations.
Followed up with clients to guarantee optimal satisfaction, leading to repeat business.
Conducted in-depth research to address and resolve customer concerns effectively.
Independently troubleshot and resolved complex problems, demonstrating strong analytical skills.
Maintained a courteous and straightforward approach to customer issue resolution, fostering positive relationships.
Experience
7-10 Years
Level
Management
Education
B.S. IT
Sr. Applications Manager Resume
Summary : An experienced assistant with over ten years of experience managing business relations and special projects. wish to serve as a primary point of contact for and liaison between management, sales teams, personnel, clients and vendors. Utilize written and oral communication skills and problem resolution abilities.
Skills : IT Management, Project Management, Project Coordination, Software Deployment
Description :
Supervised and mentored a team of 12 full-time and consulting staff, enhancing team performance and career development.
Managed applications for POS and back-office data processing for three profitable divisions, utilizing .Net, Java, and scripting.
Facilitated client and inter-group communications, ensuring effective project planning and technical support for credit authorization processes.
Implemented third-party software to streamline data polling for over 3,500 retail stores, significantly improving operational efficiency.
Achieved 99% system uptime, enhancing customer satisfaction and trust.
Trained team members on software usage and configuration, fostering a knowledgeable workforce.
Oversaw the environment supporting credit authorization in retail stores, ensuring compliance and efficiency.
Experience
10+ Years
Level
Senior
Education
B.S. IT
Jr. Applications Manager Resume
Objective : Quick learner with high standards of loyalty and confidentiality. Known for hard work, attention to detail, organizational skills, and trustworthiness. Background includes: Accounts Payable Accounts Receivable Internal Audits Safety Officer Quality Control Payroll Shipping & Receiving ISO Audit Qualified Office Management Technical Writing.
Skills : Project Management, Financial Management, Data Management, Data Analysis
Description :
Developed new business by implementing innovative process development and product application solutions.
Managed a team of three, including two engineers and one assistant, fostering a collaborative work environment.
Reversed declining revenues by addressing product lifecycle challenges, engaging with customers to present technology roadmaps and responding to inquiries.
Led cross-functional product development teams through the entire product lifecycle, ensuring timely revisions and successful pilot scaling.
Successfully managed and passed both external and internal annual audits, ensuring compliance with industry standards.
Created and facilitated training opportunities for application engineers.
Implemented process improvements that resulted in a 15% increase in operational efficiency.
Experience
2-5 Years
Level
Junior
Education
B.S. BA
Applications Manager Resume
Headline : Managed 8 person team responsible for maintaining critical enterprise and departmental applications including Microsoft Office, calendaring/docketing, Remedy asset/incident management, and the iManage document management system for 17 foreign and domestic offices and over 3000 users.
Provided strategic project leadership to cross-functional teams, ensuring alignment with business objectives.
Defined and executed application upgrade plans, managing scope, timelines, and incident resolution effectively.
Managed vendor relationships, facilitating problem resolution and upgrade planning to enhance service delivery.
Coordinated the upgrade and testing of over 25 applications, including a major document management system, ensuring successful implementation.
Led the consolidation of a firm-wide document management system into a single global data center, improving data management and disaster recovery.
Strengthened vendor relationships through proactive operational issue resolution and financial management oversight.
Mentored and developed applications engineers, fostering a culture of innovation and continuous improvement.
Experience
5-7 Years
Level
Executive
Education
B.S. IT
Applications Manager II Resume
Objective : Dedicated IT professional with extensive managerial experience in the manufacturing, supply chain, warehouse operations and healthcare industries. Managed and developed teams within the functional areas of application development and configuration management. Has a history of accepting challenging leadership roles and is a highly motivated change agent with a passion for improving IT processes that support critical business functions.
Skills : Documentation, Leadership & Team Management, Applications Support, Employee Training & Development
Description :
Managed a team of 14 analysts across two teams, enhancing support for revenue cycle and financial applications.
Streamlined operational tasks to improve efficiency and response times.
Mentored analysts through upgrade coordination and implementation processes, fostering professional growth.
Provided leadership during the enterprise-wide implementation of Siemens Soarian Scheduling, ensuring project success.
Contributed to the development of a new Change Management application, improving process efficiency.
Identified and secured necessary CM templates for recurring change tasks, enhancing documentation.
Oversaw the project to update Help Desk Routing Matrix forms, ensuring compliance with analyst review requirements.
Experience
2-5 Years
Level
Executive
Education
MBA
Applications Manager I Resume
Objective : A self managing IT professional with over 35 years of IT experience with national and international accounts. Primary experience is with in-house written business and supply chain applications.
Skills : Communication, Supply Chain Optimization, Team Leadership, Database Management
Description :
Managed the software application life cycle critical to patient care and business processes.
Collaborated with IT departments to implement ITIL for enhanced service management.
Led a cross-functional team of 29, achieving top Tier 1 rating in employee satisfaction.
Implemented 24/7 ITIL service delivery practices, improving SLA compliance and customer satisfaction.
Assigned tasks to the application support team to meet project timelines and objectives.
Facilitated issue resolution and documentation for application support.
Planned and executed Go-live test plans, ensuring successful launches across two medical centers.
Experience
2-5 Years
Level
Executive
Education
BSc CS
Assistant Applications Manager Resume
Headline : A desire to ensure a friendly and smooth working office environment for both co-workers and patients. Using expertise in both stress tolerance and organizational skills to coordinate the efforts of the front desk with the staff and pay great attention to detail to improve the office's work processes.
Skills : Financial Applications, Enterprise Business Systems, Requirements Analysis, Data Architecture
Description :
Integrated legacy systems with B2B eCommerce platforms, enhancing order processing for over 100 distribution facilities nationwide.
Led the development and support of web applications, including supplier portals and customer-facing eCommerce sites.
Recruited and developed technical staff, fostering a culture of innovation and accountability.
Established documented processes for new product development and production support, improving operational efficiency.
Enhanced departmental capabilities by setting clear objectives and mentoring team members.
Led a team of 10 software developers in the successful implementation of a new application suite, resulting in a 30% increase in operational efficiency.
Managed the full software development lifecycle for multiple applications, ensuring on-time delivery and adherence to budget constraints, achieving a 95% project success rate.
Experience
5-7 Years
Level
Executive
Education
B.S. IT
Associate Applications Manager Resume
Summary : Quality and solution oriented experienced professional with over seven years of experience in office management and training of personnel.
Skills : Advanced Microsoft Office Suite, Microsoft Project, Client Relationship Management, Process Improvement Strategies
Description :
Conducted comprehensive client satisfaction surveys to gather feedback and enhance service quality.
Collaborated with clients and management to identify and address areas for development.
Prioritized and managed workload effectively to meet daily operational goals.
Processed client requests efficiently, ensuring timely dissemination to relevant teams.
Performed quality assurance through meticulous proofreading and review of client requests.
Followed up on outstanding orders, ensuring prompt resolution and client satisfaction.
Developed and maintained strong relationships with both internal and external clients, fostering collaboration.
Experience
7-10 Years
Level
Management
Education
B.S. in BA
Applications Manager/Specialist Resume
Objective : Results-driven Applications Manager with over 4 years of experience in overseeing application development and implementation. Proven track record of leading cross-functional teams to deliver high-quality software solutions that enhance operational efficiency. Successfully managed multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.
Skills : Patient Management, Typing, Phlebotomy, Patient Care
Description :
Collaborated with cross-functional teams to define application requirements, resulting in a 50% reduction in time-to-market for new features and updates.
Implemented agile methodologies within the development team, leading to a 20% increase in productivity and faster response times to changing business needs.
Established key performance indicators (KPIs) for application performance, enabling data-driven decision-making that improved application uptime to 99.9%.
Directed the integration of third-party APIs into existing applications, enhancing functionality and user experience, which contributed to a 15% increase in user adoption.
Conducted regular training sessions for staff on new application features, resulting in a 35% decrease in support tickets related to user issues.
Spearheaded the development of a comprehensive application security framework, reducing vulnerabilities by 60% and ensuring compliance with industry standards.
Negotiated contracts with software vendors, achieving a 20% reduction in licensing costs while enhancing service level agreements.
Experience
2-5 Years
Level
Executive
Education
AAS-MA
Applications Manager Resume
Objective : Technically sophisticated operations professional with solid history of effective international operations development and administration. Manage operational and production needs of corporate resources, including development of policies and procedures for large-scale organizations. Skilled trainer and project leader; able to effectively direct multiple tasks.
Skills : Advanced Microsoft Office Suite, Excellent Troubleshooting, Project Management, ERP Systems Implementation
Description :
Oversaw daily operations of domestic and European applications, ensuring seamless functionality.
Architected and implemented new applications to enhance operational capabilities.
Managed a diverse applications team, including European staff, to optimize performance.
Developed and maintained documentation for Sarbanes-Oxley compliance, ensuring regulatory adherence.
Successfully led a team through the RFP process for a Warehouse Management System, staying within budget.
Collaborated with external developers to create a data interface with Full Circle ERP, improving data flow.
Designed and deployed user-driven reports using Crystal Reports, enhancing decision-making capabilities.
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