Assistant Head Teller Resume Samples

Working under the direction of a senior Head Teller, the Assistant Head Teller will receive and process money, and perform all cash-related tasks such as payroll checks, receive loan payments, and process transactions. A well-crafted Assistant Head Teller Resume describes the following tasks – ensuring prompt and accurate customer service, managing teller drawers, and vaults; supervising and guiding tellers, identifying and rectifying teller differences, developing process improvements, processing money orders, ATM transactions, coordinating with other staffs, and supervising teller operations.

Skills that can highlight a resume include – excellent grasping powers, extensive knowledge on banking issues; good counting and accounting skills, computer literacy, flair in MS Excel and Tally; the ability to create a good rapport with the head teller; and good speed to process transactions with transparency and accuracy. Formal education beyond a high school diploma is not expected.

Assistant Head Teller Resume example

Assistant Head Teller Resume

Objective : To obtain a position that will allow to continue to use strong organizational skills, attention to detail and admirable work ethic in an environment to help the company and co workers be successful.

Skills : Microsoft Office, Microsoft Excel,Monetary Transactions, Processing Loan Payments.

Description :

    1. Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    2. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    3. Provided an elevated customer experience to generate a loyal clientele.
    4. Verified daily records before allowing co-workers to leave.
    5. Built long-term customer relationships.
    6. Developed a reputation as an efficient teller with high levels of accuracy in transactions.
    7. Executed customer transactions, including deposits, withdrawals, money orders, and checks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking


Jr. Assistant Head Teller Resume

Objective : Motivated professional seeking to expand professional experience while refining customer service, finance, banking and administrative based skills. Provides input to personnel actions such as performance appraisals, hiring, disciplinary action, etc.

Skills : Customer service, cashier, Scheduling, Data entry.

Description :

    1. Receive and resolve customer complaints.
    2. Balance daily transactions.
    3. Verify co-workers' daily transactions.
    4. Order and receive weekly monetary shipments to and from the Federal Reserve.
    5. Audit and resolve ATM and Penny Arcade records daily.
    6. Create and maintain department work schedules.
    7. Prepare and report daily records for the branch.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking


Assistant Head Teller III Resume

Objective : Administrative Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. 

Skills : Customer Service, Monetary Transactions.

Description :

    1. Supervise the branch in the absence of the Assistant Branch Manager and Head Teller.
    2. Communicate effectively with members to provide the service and products necessary for financial success.
    3. Monitor the ADP pay system for a proper clock in and clock out, make changes as needed and approve weekly.
    4. Keep open and effective communication with co-workers.
    5. Balance the ATM and branch vault with accuracy and without error.
    6. Process transactions accurately and in a timely manner.
    7. Process transactions of all types including cash, checks, money orders, and cashier's checks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking

Assistant Head Teller/Representative Resume

Objective : Seeking a challenging, full time career as a Assistant Head Teller. Assist the Teller Supervisor in leading and directing the teller staff on providing quality member service, identifying member needs of teller operations

Skills : Customer Service, Supervisor, Microsoft Office, Presentation, Sap.

Description :

    1. Received checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
    2. Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
    3. Prepared  for deposit or shipment to branch banks or the Federal Reserve Bank.
    4. Ordered cash to meet daily needs.
    5. Received and counted daily inventories of cash, drafts, and travelers' checks.
    6. Prepared and verified cashier's checks.
    7. Processed transactions such as loan payments, automated teller transactions, night deposits, and mail deposits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking

Assistant Head Teller/Executive Resume

Headline : Seeking a challenging opportunity to utilize strong organizational skills, educational background. Responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with the Customer Service function.

Skills : Excel, Costpoint, Payroll Law, Time keeping.

Description :

    1. Handle cash and balancing a cash drawer daily.
    2. Customer Service Representative Opening/Closing checking, savings, and certificate of deposit accounts.
    3. Cash checks and processing withdrawals.
    4. Order cash and supplies for the entire bank.
    5. Process returns daily.
    6. Set up statements twice a month.
    7. Process customer checks for statements.
    8. Incoming and outgoing wires.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Banking

Assistant Head Teller I Resume

Objective : To be an enthusiastic, hardworking contributor to a team oriented company to use experience, education and willingness to learn in strengthening the business and developing work skills.

Skills : Customer Service, Banking, Cash Handling, SPSS, Research.

Description :

    1. Supervised line of approximately six tellers and oversee their cash drawers Verified money purchased and sold to the vault by the line tellers.
    2. Served as a customer service representative, answering telephones and dealing with the questions and concerns of customers Intervened when customers were dissatisfied with the services being provided by any of the line tellers and resolve the issues Oversee the balance of the vault daily.
    3. Balanced and shipped out overages, at the end of the week, to keep the vault below the maximum.
    4. Managed a quarterly audit system, which is a teller grading method designed to ensure customer service quality remained up to par.
    5. Verified cash items were cleared and zero-balanced daily, also verified our currency transaction report (CRT) records daily.
    6. Directed clearing, balancing and transactions (CB&T) and contacted the main office in the event of discrepancies.
    7. Ensured the electronic scanner was completed daily.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking

Associate/Assistant Head Teller Resume

Objective : Responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.

Skills : Customer Service, Sales, Supervisor, Management, Case Management.

Description :

    1. Complied a scanning procedure that is used bank-wide today.
    2. Covered hours for tellers that needed a day off work.
    3. Trained new tellers.
    4. Executed customer transactions, including deposits, withdrawals, money orders, and checks.
    5. Coordinated daily cash reconciliation at a high- volume location.
    6. Maintained a balancing record with a 100% rater of accuracy.
    7. Handled various accounting transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking

Sr. Assistant Head Teller Resume

Summary : Self-motivated professional. Over ten years of cash handling and customer service experience in a professional retail environment. Supervising and scheduling all tellers to ensure branch efficiency. In addition, duties encompass the accurate and efficient processing of all teller transactions for bank customers in a prompt and courteous manner.

Skills : Microsoft Office, Customer Service, Banking, Inventory, Stocking, Lotus Notes, Cashier, Telephone , Management.

Description :

    1. Count Large sums of currency.
    2. Process customer service phone calls.
    3. Perform store audits monthly.
    4. Assist in making teller schedules.
    5. Direct interaction with customers.
    6. Promote banking products to meet a monthly quota.
    7. Rapidly and efficiently prepare customer and ATM cash and change orders.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Banking

Assistant Head Teller/Consultant Resume

Objective : To utilize communication and management skills in an environment allowing professional growth through mentoring and succession planning initiatives. Responsible for managing and directing the efforts of the other tellers.

Skills : Auditing, Processing Loan Payments.

Description :

    1. Provided excellent customer service and high-quality business with customers.
    2. Handled deposits and transactions.
    3. Provided answers about certain products and offers.
    4. Met certain sales goals weekly and monthly.
    5. Maintained a balancing record with a 100% rater of accuracy.
    6. Handled various accounting transactions.
    7. Processed quarterly Vault and ATM audits with a zero error rate.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Banking

Assistant Head Teller Resume

Objective : Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality.

Skills : Monetary Transactions, Processing Loan Payments.

Description :

    1. Organized, stocked, and maintained the teller window area.
    2. Answered telephone inquiries on banking products including checking, savings, loans, and lines of credit.
    3. Organized and removed online banking files no longer in use.
    4. Executed customer transactions, including deposits, withdrawals, money orders, and checks.
    5. Rapidly and efficiently prepared customer and ATM cash and change orders.
    6. Processed quarterly Vault and ATM audits with zero error rate.
    7. Coordinated daily cash reconciliation at a high- volume location.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Banking