Description :

1. Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
2. Interacted positively with customers while promoting hotel facilities and services.
3. Organized special events in the restaurant, including receptions, promotions, and corporate luncheons.
4. Carefully developed a lucrative annual food and beverage marketing plan and a strict budget to maximize profits.
5. Strategically developed effective marketing plans to increase sales and profits while managing costs.
6. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
7. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
8. Assisted in managing daily operations, improving efficiency by 15% through streamlined processes.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Building trust and cooperative relationships with others inside and outside of the organization.
2. Effectively communicating clear, up-to-date information on business plans and priorities.
3. Providing specific, honest, accurate, and timely feedback on associate performance.
4. Assigning task to associates that fit their skill level and maximize team performance.
5. Recruiting and hiring associates needed to meet store and business need requirements.
6. Demonstrating creativity and strength in the face of change, obstacles, and adversity.
7. Adapting to competing demands and shifting priorities within merchandising.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Stocked and replenished merchandise according to store merchandising layouts.
2. Cleaned and organized the store, including the checkout desk and displays.
3. Handled all customer relations issues in a gracious manner and in accordance with company policies.
4. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
5. Mentored new sales associates to contribute to the store's positive culture.
6. Determined customer needs by asking relevant questions and listening actively to the responses.
7. Led a team of 10 in daily operations, achieving a 95% customer satisfaction rating through enhanced service delivery.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Managed and directed a crew of 2-4 employees to ensure that the restaurant is run to company standards.
2. Assisted the cashiers in making sure that the ordered items, go out in an efficient manner.
3. Took inventory of food and supplies and ordering food, beverages, and supplies as needed.
4. Worked closely with the GM and the RGM to go over sales and sales plans for the coming period.
5. Inspected the kitchen and dining area for cleanliness, organization, and adherence to restaurant codes.
6. Handled customer complaints that could not be resolved by the cashiers.
7. Specified food portions and courses, production and time sequences, and workstation and equipment arrangements.
8. Controlled inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
9. Trained workers in food preparation, and in service, sanitation, and safety procedures.

Experience

0-2 Years

Level

Entry Level

Education

AABM

Description :

1. Successfully managed customer accounts helped ensure that payments were made in a timely manner, and collected on past due accounts by contacting customers by telephone.
2. Made daily bank deposits, accepted the customer payments, processed vehicle liens and comply with the company policies and procedures as well as applicable local, state and federal laws and regulations.
3. Maintained customer transaction information on the point of sale system.
4. Demonstrated knowledge of all relevant company policies and procedures and state and federal laws and requirements (Compliance, HR, Legal, Operations).
5. Assisted upper management in recruiting new employees and trained other managers to create an environment in which we would retain staff.
6. Managed staff to keep them in compliance with corporate, state, and federal human resource laws.
7. Led a team of 10, achieving a 15% increase in customer satisfaction scores over six months.

Experience

5-7 Years

Level

Executive

Education

B.S. in BA

Description :

1. Responsibilities included maintaining the overall health of the business through budget, profit and loss reports and minimizing expenses.
2. Identified and reported unacceptable work performance and disciplinary problems to the Store Manager.
3. Guaranteed customer satisfaction, oversew payroll expense and increased store sales through promotional displays, attractive merchandising and vendor agreements.
4. Monitored receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
5. Immediately supervised nine supervisors and oversee 45-50 associates during total store operations.
6. Led associates through effective communication, motivation, hands-on training, performance feedback, and coaching.
7. Responsible for greeting customers entering the establishment and over the phone.
8. Responsible for inputting new inventory in the system and preparing them for rental.

Experience

0-2 Years

Level

Entry Level

Education

BBA

Description :

1. Provided leadership and direction to associates as appropriate to include utilization of daily planner and index cards.
2. Assisted with all store functions including scheduling, ordering, freight processing, and all day-to-day store activities as directed.
3. Created and maintained a cohesive and productive work environment ensuring timeliness and efficiency of the staff.
4. Utilized the company reports to analyze sales, gross profit, and inventory activity.
5. Maintained business relationships with enterprise commercial account holders.
6. Worked with management to develop and implement actions that leverage company assets to increase profitability.
7. Conducted in-store training sessions which resulted in educating employees on products and company policy.

Experience

2-5 Years

Level

Junior

Education

B.S. in BA

Description :

1. Training, mentoring and directing branch staff to provide top-level customer service while exceeding all sales metrics.
2. Ensuring productivity and profitability of branch revenues, sales, customer satisfaction, staffing while reducing operating costs.
3. Performing cold calling to potential small business customers, building and maintaining working relationships with existing small business customers.
4. Resourcefully establishing innovative methods to meet and exceed sales goals.
5. Ensuring compliance of operating branch with bank policies and procedures.
6. Working collaboratively and referring substantial amounts of business to four outside partners, specifically the business development officer, investment representative, merchant services, and insurance representative.
7. Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes, and workflows.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Monitoring customer preferences to determine the focus of sales efforts and meet weekly sales quotas.
2. Planning and directing staffing, training, and performance evaluations to develop and control sales and service programs.
3. Determining staffing requirements, and interviewing, hiring and training new employees, or overseeing those personnel processes.
4. Possessing the ability to create and retain an on-going clientele base by providing excellent customer service and meeting their retail needs.
5. Delivering excellent customer service by greeting and assisting each customer.
6. Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts.
7. Surpassed the firm's daily sales tracker by capturing more than 170% of total product sales.

Experience

7-10 Years

Level

Senior

Education

B.S. in Bus. Mgmt.

Description :

1. Regularly checked on guests to ensure satisfaction with each food course and beverages.
2. Managed closing duties, including restocking items and reconciliation of the cash drawer.
3. Delivered exceptional, friendly and fast service trained new employees.
4. Made food orders, keeping the store clean, inventory, placed the truck order once a week.
5. Responsible for scheduling and developing a team of 5-8 employees regularly.
6. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
7. Received multiple awards for exceeding yearly percent to plan sales, low shrink percentage, and a variety of different customer service appreciations.

Experience

5-7 Years

Level

Executive

Education

B.S. Business Management

Description :

1. Trained store staff by reviewing and revising orientation to products and sales training materials delivering training sessions.
2. Evaluated competition by visiting competing stores gathering information such as style quality and prices of competitive merchandise.
3. Purchased inventory by researching emerging products anticipating buyer interest negotiating volume price breaks.
4. Attracted customers by originating display ideas following display suggestions or schedules constructing or assembling prefabricated display properties.
5. Helped customers by providing information answering questions obtaining merchandise requested completing payment transactions.
6. Prepared sales and customer relations reports by analysing sales information identifying customer complaints and service suggestions.
7. Maintained safe and clean store environment by developing and publishing evacuation routes.

Experience

2-5 Years

Level

Executive

Education

BBA

Description :

1. Supervised technicians plan work task and schedules for customer relationship.
2. Collected file legal papers at court house.handle customers complaints order products bank drops and logs.
3. Assigned jobs to workers schedule deliveries and returns.do inventory of store with idems.must account for all inventory and much more.
4. Got disgruntle employees to buy into companys policys and eventually getting two employees promoted.
5. Used leadership lead by example if everyone busy would do whatever came up instead of waiting for someone to get free.
6. Assisted customers with transactions Increase sales by suggestive and upselling maintain cleanliness of facilities.
7. Provided friendly service offer enthusiastic sales guidance to customers assist in maintaining quality showroom keep merchandise in excellent path.

Experience

7-10 Years

Level

Management

Education

BBA

Description :

1. Provided excellent customer service to ensure consumers have a pleasant shopping experience.
2. Supervised and directed the activities of employees to ensure store product areas are stocked rotated and displayed correctly.
3. Monitored overall store and property conditions and directed store employees to perform variety of general housekeeping and routine equipment.
4. Controlled labor and material expenses to maximized sales and profitability of the company.
5. Monitored and ensured that associates comply with company policies procedures and government regulations for sales transactions.
6. Assisted store manager with human capital management operations which included performance reviews and employee development.
7. Maintained and handled all the companys account receivable and account payable duties.

Experience

5-7 Years

Level

Management

Education

BBA

Description :

1. Promoted from sales associate selected for lead assistant management position based on demonstrated initiative.
2. Managed daily operations of convenience store and gas station scheduled trained and supervised up to nine employees.
3. Balanced reports and also balanced money problem solving where shortages or overages and making the deposit.
4. Created and analyzed daily reports to maximize profitability levels and replenished stock.
5. Responded to customer requests increased sales as sales associate and as manager.
6. Changed displays worked with computer and scanner to do price changes.
7. Displayed customer centered philosophy and trained employees to achieve same mindset which increased sales.

Experience

10+ Years

Level

Senior

Education

B.S. Business Management

Description :

1. Put truck Away, Checking in Vendors, Rotating stock following the FIFO method.
2. Stocked cooler along with the rest of the store, Counting the safe and shutting down RPOS at the end of the day.
3. Read coded expiration dates on cigarettes and the other goods in the store.
4. Set shelves according to planograms.
5. Started with this company in the deli when I lived in wichita transferred back to larned worked for the larned which was my home store but I also traveled to the other eight stores in the district and helped out whenever needed.
6. Districted advisor found out ho dependable I was and offered me an assistant manager job but I had to transfer in order to get it.
7. Implemented inventory management system, reducing stock discrepancies by 30% and saving $10,000 annually.

Experience

2-5 Years

Level

Executive

Education

A.A. in Bus. Mgmt.

Description :

1. Supervised and trained team members and Shift Coordinators on team stations, products, processes and policies expectations with food and friendly service in clean surroundings.
2. Managed cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
3. Enforced compliance with government regulations, Market Policy, employment laws, food safety, National Security Policy, and procedures relating to all restaurant activities across shifts.
4. Recruited, selected, hire and retained effective team talent.
5. Led a team of 15 staff, improving customer satisfaction scores by 25% through enhanced training programs.
6. Streamlined operational processes, resulting in a 20% increase in efficiency and a 15% reduction in labor costs.
7. Developed and executed marketing strategies that boosted sales by 40% during peak seasons.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
2. Provided an elevated customer experience to generate a loyal clientele.
3. Routinely answered customer questions regarding merchandise and pricing.
4. Greeted customers entering the store to ascertain what each customer wanted or needed.
5. Built long-term customer relationships and advised customers on purchases and promotions.
6. Developed reputation as an efficient service provider with high levels of accuracy.
7. Assisted with the startup of a new store location by ordering merchandise and setting up utilities and scheduling setup crews.

Experience

2-5 Years

Level

Executive

Education

B.S. in BA

Description :

1. Assisted in managing daily operations, improving efficiency by 15% through streamlined processes.
2. Trained and supervised a team of 10 staff, enhancing customer service ratings by 20% within six months.
3. Implemented inventory management systems, reducing stock discrepancies by 30% and saving costs.
4. Coordinated staff schedules, optimizing labor costs and ensuring adequate coverage during peak hours.
5. Developed and executed promotional campaigns, increasing sales by 25% during seasonal events.
6. Monitored financial performance, identifying cost-saving opportunities that led to a 10% budget reduction.
7. Facilitated conflict resolution among team members, fostering a collaborative work environment.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Unloaded new product from deliver truck.
2. Monitored hourly sales and use metrics to coach to associates.
3. Encouraged team to engage customers by offering credit opportunities.
4. Ensured customers receive excellent customer service daily.
5. Maintained completion of daily operational tasks, such as processing damages.
6. Reorganised product and signs on sales floor and windows.
7. Welcomed customers as they entered the store.

Experience

5-7 Years

Level

Executive

Education

B.S. in BA

Description :

1. Promoted to Manager after working a few months as a team member.
2. Made business relationships with customers who are one of our biggest transactions processed.
3. Led and guided the third-party relationship team from a sales perspective.
4. Ensured third parties are satisfied with our support and that we fulfil their needs.
5. Made recommendations to management on how to improve our support through employee training and professional development opportunities.
6. Coordinated with cross functional teams to ensure that third parties are happy with our service offerings.
7. Acted as a liaison between marketing, sales and operations to manage the relationships.

Experience

7-10 Years

Level

Management

Education

BBA

Description :

1. Communicated effectively with customers and partners, including contacting customer support personnel to obtain information or troubleshoot issues.
2. Reported through a designated contact point (typically phone or email).
3. Managed multiple products simultaneously within a single department/team.
4. Identified potential market opportunities for new products or services that may not be considered for current product offerings; developed market strategies.
5. Supported the General Manager in all areas of business including: Sales, Marketing, Product, Technology and Facilities.
6. Supported all team members with a positive attitude and professional approach to the job.
7. Worked closely with the General Manager on all business issues.

Experience

2-5 Years

Level

Executive

Education

B.B.A.