An Auto Claims Adjuster is typically a person hired by insurance companies for inspecting the vehicles that are damaged in accidents. A well-drafted Auto Claims Adjuster Resume gives a detailed list of the following tasks – inspecting the damaged vehicle, assessing the amount of claim to be paid by the insurance company, paying the required repair cost, interviewing witnesses and reviewing police reports, gathering facts from accident scene, negotiating parts and repair costs with auto repair shops and suppliers, and negotiating settlement costs with claimants.
The job description requires specific skill sets such as – ability to travel and spend time in noisy auto repair places, immense knowledge of the auto body and mechanical knowledge, and strong negotiation skills. Familiarity with Word processing, Claims software and Spreadsheets are also needed. Aspiring candidates should possess a technical certificate or a college degree in auto body repair technology.
Summary : Extensive experience working independently, while supervising clients Dependable, enthusiastic, and reliable team player Excellent interpersonal communication, case management, and customer service skills Licensed Insurance Adjuster.
Skills : Microsoft Office.
Description :
Analyzed and determined the extent of Progressive's liability concerning loss and damages claim.
Provided immediate support for customers' needs, while ensuring claims are resolved swiftly and accurately.
Interpreted policies and analyze details gathered to determine the best course of action on claims.
Prioritized contact of various parties associated with the claim to ensure efficiency.
Interviewed medical specialists, agents, police, medical professionals, witnesses or claimants to compile important information.
Gathered details on status and treatment needed of those injured in an accident.
Evaluated and settle unrepresented bodily injury claims.
Received promotion to handle injury claims after only seven months of employment.
Experience
7-10 Years
Level
Management
Education
Hotel Management
Sr. Auto Claims Adjuster Resume
Summary : Results-driven, The choice of bringing a positive energy to the workplace is a necessary option. Fully equipped to handle any task and excel at the position given. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Hands on, Hardworking, business savvy, detail oriented and extremely dependable.
Answered calls from customers in a courteous and professional manner.
Explained policy and paid customers for insurance claims.
Assisted customers with their insurance and helping them understand what to do and what the company was doing to assist them with their claim.
Transferred calls to Team Manager if escalated.
Tried to resolve issues with auto claims before getting Team Manager involved.
Set up rental cars and transferred calls to appropriate area of needed.
Worked with customers to give them the best outcome as possible to insure them that they were our first priority.
Completed training in Illinois and passed the tests to become an Auto Claims Adjuster.
Experience
10+ Years
Level
Senior
Education
N/A In N/A
Lead Auto Claims Adjuster Resume
Objective : To maintain customer satisfaction while working within company policies. Adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim file through to its completion.
Skills : Microsoft Office, Excel, Powerpoint, Management.
Description :
Communicated with customers via phone, email and chat.
Worked with internal departments to meet customer's needs.
Spoke with policyholders, assuring them of your assistance with a new or pending claim.
Explained to the policyholder their auto insurance coverage and liability.
Secure recorded statements from insured policyholder, claimants, witnesses, paralegals, attorneys.
Set up independent vehicle inspections, advising if a total loss or repairable.
Evaluated attorney claim demands, injuries, treatment and medical records.
Set claim settlement value, negotiate with attorney, achieving settlement absent of litigation; finalize settlement with release.
Experience
2-5 Years
Level
Junior
Education
BS In Human Service
Auto Claims Adjuster III Resume
Summary : Proactive and results-oriented professional experienced in servicing a diverse clientele through claims, customer service and sales. An expert in time management, gifted in problem solving, negotiating, decision making and highly detail oriented.
Skills : Oral Communication, Written Communication, Business Development, Presentation Skills, Sales.
Description :
Conducted investigations for automobile accidents to determine liability and payment.
Analyzed medical records to evaluate injury claims for settlement.
Negotiated and settled bodily injury claims and property damage claims with policyholders, customers, attorneys and other insurance companies.
Submitted reports to management for settlement authority or significant events such as lawsuits, trials, excess liability exposure and/or fatalities.
Explained to customers the claims process, their policy and compensation.
Maintained an inventory of over 200 claim files.
Processed salvage vehicles; identified and handled subrogation (collection) opportunities.
Experience
10+ Years
Level
Senior
Education
Bachelors Of Business
Auto Insurance Claims Adjuster Resume
Summary : Over 15 years of sales experience along with a successful insurance agency during that time. Auto Claims Adjuster is responsible for the claims process and the claims process in general. This includes all aspects of the claims process (claims, settlements, appeals, etc.)
Examined claims forms and other records to determine insurance coverage.
Investigated and assessed damage to property and create or review property damage estimates.
Reviewed police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Analyzed information gathered by investigation, and report findings and recommendations.
Interviewed or corresponded with agents and claimants to correct errors or omissions and to investigate questionable claims.
Prepared report of findings of investigation.
Examined titles to property to determine validity and act as company agent in transactions with property owners.
Experience
10+ Years
Level
Senior
Education
Diploma
Auto Claims Adjuster II Resume
Headline : Developed a strong customer service foundation that has given the opportunity to work effectively with people in a variety of circumstances. Developed strong analytic and problem solving skills along with excellent written and oral communication skills.
Skills : Customer service skills, Great computer and program skills, Great typing skills.
Description :
Completed quality claim investigations by interviewing insureds, claimants and other parties to determine the facts of the claim.
Obtained police reports and other materials needed in determining liability.
Created and documented claims file to comply with company guidelines and state regulations.
Determined value of the claim considering depreciation and actual cash value, negotiated and committed to the settlement, and moved claim to closure.
Resolved complaints, and participated in arbitration and/or grievance procedures.
Recommended subrogation and/or SIU referral.
Managed pending claims and alerts to meet company quality criteria.
Experience
5-7 Years
Level
Executive
Education
Diploma
Auto Claims Adjuster I Resume
Summary : Strong competitive edge that will drive to perform to the highest degree of abilities. Adaptable in stressful and creative atmospheres. Firm believer in cooperation which allows for openness among people. Able to utilize strengths to resourcefully and creatively solve problems.
Worked with customers to settle claims for damages and provide customer service.
Determined whether claim is covered by a Liberty Mutual policy.
Investigated and determined if policyholder is at fault and who is legally responsible for damages.
Quantify extented of damage, manage claim files and approve/deny claims for payment.
Determined when appropriate to fight a claim, settle out of court, and determine a fair settlement.
Appropriated denial of claims that are either not covered by company policies or are fraudulent.
Experience
7-10 Years
Level
Management
Education
Sociology
Auto Claims Adjuster II Resume
Objective : Five years of management experience: 5-40 employees Customer Service Specialist: Seven + years experience Experienced Account Manager: Three years of high profile account management Executive Administration.
Skills : Property Policy School 2011, 2013 Building Damage Estimating.
Description :
Conducted liability investigations and responsible for liability determinations.
Gained knowledge and understanding of insurance policies for both personal lines and commercial.
Provided customer service to policyholders and agents.
Handled claims for all of New England, the Midwest, as well as the entire West Coast for a total of 31 states.
Demonstrated the ability to communicate effectively within a fast-moving work environment.
Developed skills in order to negotiate settlements offers.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Auto Claims Adjuster/Advisor Resume
Summary : Seeking an opportunity to secure a position to utilize skills and proficiency in a renowned organization.
Skills : Microsoft Office, Excel, Powerpoint, Management.
Description :
Responded to customer inquiry regarding Worker's Compensation, Medical coverage, and Property.
Investigated and processed insurance claims filed by policyholders.
Interviewed claimant and witnesses to gather pertinent information.
Inspected property damage to determine the extent of damages.
Verified that coverage applies through an insurance policy.
Evaluated damages to ascertain compensation amount.
Evaluated all information to determine how a claim should be handled.
Experience
7-10 Years
Level
Management
Education
Business Management
Asst. Auto Claims Adjuster Resume
Summary : Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in EZClaims and Paperport Software. Friendly and enthusiastic, who consistently meets customer service satisfaction goals.
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