Client Systems Technician Resume Samples

A Client Systems Technician is basically an Airforce computer networking specialist. The job duties include deploying, sustaining, troubleshooting and repairing video networks, voice data and other cryptographic client devices in both fixed and deployed environments. Other roles and responsibilities are listed on the Client Systems Technician Resume as follows – sustaining and operating systems through repair and system performance analysis; managing client user accounts, managing hardware and software; performing configuration, troubleshooting, and management tasks; installing and configuring software operating systems. executing corrective security procedures; and directing sustainment activities.

Some of the skills that are needed for this role include – knowledge of TCP/IP protocols; the ability to manage multiple projects simultaneously; proficiency with active directory; profound knowledge of IT security best practices; and a solid understanding of network security. A degree in computer-related fields and related certifications are needed.

Client Systems Technician Resume example

Client Systems Technician Resume

Summary : Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided.

Skills : Computer Literate, Customer Service, Excel, Word, Public Speaking, Report Writing, Security.

Description :

    1. Performed client-level information technology support functions.
    2. Managed Microsoft Windows operating systems based hardware and software.
    3. Performed configuration, management, and troubleshooting.
    4. Saved the Air Force money by suggesting my ideas to higher level management and implementing these ideas.
    5. Able to help more clients in the long run.
    6. Removed and replaceed components and peripherals to restore system operation.
    7. Performed research, analysis, troubleshooting and resolution of a variety of routine and semi-routine to moderately complex issues related to software, hardware, networks, operating systems.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA In Business Administration


Jr. Client Systems Technician Resume

Headline : Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies.

Skills : Servers, Troubleshooting, Computer Hardware, Computer Repair, Active Directory.

Description :

    1. Used various tools in daily activities to solve customer issues as quickly and professionally as possible, while educating the user as necessary.
    2. Enrolled Veterans in Connected Health programs including authentication and credential management.
    3. Identified Veteran accessibility needs and best approach to manage them with available devices.
    4. Executed marketing and communication plans for target audiences.
    5. Collected and analyzed data on the impact of interventions on clinical and business workflows and processes.
    6. Collected and analyzed data on Health Resource Center usage.
    7. Coordinated work with Telehealth Technicians, Health Information Specialists, Educators, Public Affairs, and other stakeholders.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Sr. Client Systems Technician Resume

Summary : Undertake continuous service reviews, and generate ideas for improvements and implement when appropriate. Respond to moderately complex issues and see through resolution. Escalating to senior management when appropriate.

Skills : Level 1 And 2 Help Desk Support, Windows Desktop Administration.

Description :

    1. Provided base level IT support to company personnel.
    2. Maintained composure and patience in face of difficult customer situations.
    3. Trained new employees and explained protocols clearly and efficiently.
    4. Referred difficult issues to upper management while maintaining positive rapport with customer.
    5. Supported customers having data connectivity issues.
    6. Provided thorough support and problem resolution for customers.
    7. Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.S. In Criminal Justice

Client Systems Technician I Resume

Headline : Work across various platforms/operating systems, production support utilities, web-based and client/server application systems.

Skills : Microsoft Office, Customer Service, Leadership, Windows 7, Windows Vista.

Description :

     

    1. Performed configuration, management, and initial diagnostics of information systems.
    2. Coordinated and documented information systems repairs.
    3. Determined cause of hardware and software failures.
    4. Removed and replaced components and peripherals to restore system operation.
    5. Provided customer service to assist in operation, restoration, and configuration of information systems.
    6. Assisted in the installation, maintenance, upgrades and troubleshooting of systems hardware and software in accordance with standards and project/operational requirements.
    7. Reported security incidents and formulates and applies corrective security procedures.Manages client user accounts and organizational client device accounts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certification

Client Systems Technician II Resume

Summary : Fundamental understanding of Windows OS and networking basics. Knowledge configuring multi-function devices in the office. Assists with the development of user policies and processes. Software deployment to end users.

Skills : Windows 7, Microsoft Office.

Description :

    1. Managed 194 base wide Information Technology Asset Management (ITAM) accounts valued at $44M-- Served as Base Equipment Control Officer for 2 years thorough knowledge of AIMS database.
    2. Traveled to clinical sites throughout their VHA health care systems as needed.
    3. Coveted customer service skills in both Information technology/secretarial environment.
    4. Provided basic client level system support functions, configuration, restoration management and troubleshooting for 5,000+ network users daily--helped secure $52M network.
    5. Experienced in using Remedy trouble ticket database to track ticket flow for IT mishaps.
    6. Worked with base organizations to troubleshoot/resolve hardware/software errors-- to include replacement of hardware and installation of software.
    7. Revised project management tracking process; reduced manpower 50%--0 priority projects late/lowest 12 year average.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Information Systems Technology In Information Technology

Client Systems Technician III Resume

Summary : Performs product design, bug verification, release testing, and beta support which may require research and analysis. May assist in performing on-site client work.

Skills : Windows 7, Microsoft Office.

Description :

     

    1. Performed client support administration (client-level information technology support) functions.
    2. Assisted with the provision, installation and configuration of new servers and rebuilding of existing servers.
    3. Monitored and managed information system security programs.
    4. Conducted routine monitoring and testing of backups of system servers and monitoring of server hardware status, event logs, and performance within defined procedures and under the direction of a senior IT professional.
    5. Used and managed technologies to capture, organize, and store activities/experiences, leveraging collaborative knowledge across disparate organizations.
    6. Able to adapt teaching strategies to accommodate Veteran and Veteran caregivers.
    7. Experienced with implementing and evaluating educational goals and objectives.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. In Criminal Justice

Assistant Client Systems Technician Resume

Objective : To execute recommendations under property compliance assessment (PCA) and other periodic inspections recommendations by UK inspectors/ Regional Technical Works Officer (RTWO) and TWS within the agreed time and budget.

Skills : Active Directory, Print Servers, Problem-Solving, Critical Thinking, Time Management.

Description :

    1. Sustained and operate systems through effective troubleshooting, repair, and system performance analysis.
    2. Managed client user accounts and organizational client device accounts.
    3. Imaged and patched 80 operating systems in 5 days at a pace of around 18 computers a day, a task that is normally averaged around 4 a day.
    4. Implemented vulnerability management of approximately 900 multi-functional devices on the network within a two week time limit.
    5. Accomplished by uploading security certificates to these devices.
    6. Able to manage planned and unplanned changes in a reflective manner, creating an atmosphere of confidence and competence.
    7. Provided technical and end-user support to assigned regional offices through regular onsite visits or as needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Applied Science In Applied Science

Associative Client Systems Technician Resume

Objective : Implement design, development, validation and support activities in line with client needs and architectural requirements. Participate in Knowledge Management.

Skills : Computer Savvy, Management, Sales, Microsoft Office, Microsoft Outlook, Adobe Acrobat.

Description :

     

    1. Installed and configured software operating systems and applications.
    2. Reported security incidents and identify and implement corrective procedures.
    3. Operated radio transmitters, receivers and equipment for line-of-sight, air-to-ground and satellite communications.
    4. Configured anti-jamming and electronic countermeasures to neutralize communication jamming.
    5. Encoded and decoded classified messages.
    6. Handled Communications Security (COMSEC) materials, classified and controlled documents, and equipment.
    7. Supported Air Traffic Control through effective communication and directed contractors on the flight line.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Criminal Justice

Supervisor Client Systems Technician Resume

Summary : Facility Management by taking care of customer facilities and assets with the latest technologies and processes; thereby reducing operating costs and improving life cycles of equipment and Client property, therefore enabling companies to concentrate on their core business.

Skills : Microsoft Office, Computer Repair, Sales.

Description :

    1. Performed moderately complex systems and database administration.
    2. Monitored and tuned appropriate systems to ensure optimum level of performance.
    3. Collected and review system data for capacity and planning purposes.
    4. Analyzed capacity data and develops capacity plans for appropriate level enterprise-wide systems.
    5. Coordinated with appropriate management personnel in implementing changes.
    6. Supported complex data/media recoverability through system backups and database archive operations.
    7. Planed, coordinated and directed appropriate level data refresh strategies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Of Applied Science In Information Technology

Client Systems Technician Resume

Headline : Client Systems Technician will provide technical assistance to the campus community via direct support and collaboration with colleagues. This includes assistance to faculty, staff and students for client device and application support for both academic and administrative spaces.

Skills : Forklift Operator, Front End Loader Operator, Zero Turn Mower Operator.

Description :

    1. Provided customers who submitted proper paperwork a wide range of computer support as a tier 1 technician.
    2. Provided support for 60,000 plus members of Maxwell AFB.
    3. Planed and delivered customer support services, including installation, configuration, troubleshooting, and customer assistance in response to customer requirements.
    4. Provided first level technical IT support for HQ, personnel, and contractors by analyzing and resolving problems to customer reported instances.
    5. Assisted with administering several IT systems to ensure optimal performance for users' access.
    6. Initiated Network Command Line Utilities to test connectivity of hardware such as printers and servers.
    7. Assisted in the preparation of IT systems security alerts that warn systems administrators of potential viruses, intrusion, or other IT systems security threats.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma