Back Office Medical Assistant Resume Samples

Description :

1. Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
2. Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
3. Showed patients to examination rooms and prepare them for the physician.
4. Prepared and administered medications as directed by a physician.
5. Collected blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
6. Authorized drug refills and provide prescription information to pharmacies.
7. Explained treatment procedures, medications, diets, or physicians' instructions to patients.

Experience

10+ Years

Level

Senior

Education

Health Care Administration

Description :

1. Utilized Epic Electronic Medical Record to efficiently care for patients.
2. Worked alongside providers ensuring patient charts were detailed and complete.
3. Executed patient screening, including vitals, CLIA waived testing, assisted providers in biopsies, cultures, and surgery in efficient time.
4. Applied critical thinking skills in patient assessment and multicultural awareness.
5. Maintained patient confidentiality, while providing empathetic and informative patient service.
6. Ensured patients were able to understand the doctor's request prior to leaving facility.
7. Trained externs with maximized efficiency.

Experience

2-5 Years

Level

Executive

Education

Certificate In CPR Certified

Description :

1. Processed and assisted with mail distribution and faxes. 
2. Called patients to update lab them about their lab results and appointments. 
3. Informed patients of biopsies, test results, prescription refills, and orders as well as messages from the providers. 
4. Demonstrated comfort in working and caring for COVID-positive patients
5. Demonstrated comfort in wearing Personal Protective Equipment (PPE) for the full shift to include mask/goggles/gown/gloves
6. Demonstrated the ability to perform all duties outside regardless of the weather
7. Demonstrated comfort in working with extremely diverse populations

Experience

0-2 Years

Level

Entry Level

Education

MS

Description :

1. Demonstrated proficiency in taking patients' vital signs and medical histories, as well as performing EKGs, rapid strep, injections, and urinalysis.
2. Ensured the cleanliness, sanitation, and maintenance of exam rooms and equipment.
3. Answered phone calls and taking accurate, complete, and detailed messages.
4. Authorized drug refills and initiate prior authorization on patient medications.
5. Explained medical procedures to patients and families.
6. Assisted physicians during physical examinations.
7. Scheduled and canceled patient appointments.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Obtained the Patient's vital signs such as blood pressure, pulse, respiration, pulse ox, temperature, height, and weight, hearing, and vision test.
2. Assisted in Venipuncture, Injections, Suture removal, Dressing's and Dressing changes, and urine dips.
3. Checked  Patients medications and any refills needed thoroughly.
4. Logged all appropriate documents and documentation through Verimedice.
5. Performed Minor front office work, answer the telephone, assist with appointments, checking in patients, faxing, scanning.
6. Prepared patients and procedure room for minor procedures, such as stitches, arm cast, lesion removal, skin tag removal, Pap test.
7. Provided Referrals for patients to specialist and insurance approvals for patients, whether it's for medications, medical equipment, etc.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Handled administrative duties (e.g., answering phones, scheduling appointments.
2. Maintained medical records, and patient processing confirmation calls) that allowed providers to focus on the health concerns of their patients.
3. Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing intramuscular injections for treatment of STDs.
4. Performed HIV Testing, Gonorrhea, and Chlamydia testing.
5. Notified patients of STD results and scheduling appointments for treatment.
6. Set-up and various diagnostic procedures and ancillary tests (e.g., EKGs, urinalysis, urine pregnancy.
7. Coordinated launches for Women's and Men's lunches.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Demonstrated comfort with working with pediatric patients to include performing nasal swabs for COVID testing
2. Demonstrated flexibility in accepting an assigned role at each testing facility to facilitate smooth patient flow while ensuring safe care
3. Demonstrated the ability to work with different groups of teams on a daily basis
4. Demonstrated the ability to be a team player and to function independently
5. Demonstrated and maintained clinical skill competence that falls within MA scope of practice such as maintaining patient flow at all locations covering. 
6. Provided patient care, clerical, and environmental control services in a clinical or hospital practice according to established policies and procedures.
7. Utilized information to continuously improve patient care and practice to enhance outcomes.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Assisted physicians in ensuring optimal patient care and smooth daily functioning of a busy office.
2. Ensured compliance with HIPAA, CLIA, and OSHA regulations, as well as cleanliness of patient exam rooms and equipment.
3. Able to impress my co-workers and the doctors with my ability to multi-task and stay focused and organized in a fast-paced environment.
4. Used skills included being responsible for the patient's charts, being able to work under pressure in a limited amount of time, being organized, and helping the physicians as needed with medical procedures.
5. Performed intrathecal pump refills using sterile technique and reprogrammed device. 
6. Communicated/collaborated with physicians and staff to provide coordinated, safe, and compassionate care for patients.
7. Participated in continuing education activities that enhance employee's professional abilities and ensure up-to-date patient care.

Experience

2-5 Years

Level

Executive

Education

Sociology

Description :

1. Greeted registered patients at the time of the visit and triaged patients through the patient flow process. 
2. Checked schedules and accompanies patients to the exam/procedure room. 
3. Assisted patients as needed with walking, transfers, dressing, and preparing for exams.
4. Responsible for maintaining a sterile environment. Ensures standard infection control precautions are observed.
5. Prepared exam rooms prior to patient visits. Cleans rooms and instruments and re-stocks supplies between patients.
6. Fulfilled patient care responsibilities may include, taking vital signs, updating patient history, collecting blood, urine, and stool specimens, and assisting providers/nurses in the exam room. Inputs patient data into the practice management system.
7. Fulfilled clerical responsibilities which may include, sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information.

Experience

0-2 Years

Level

Entry Level

Education

Diploma In Medical Assisting

Description :

1. Gathered vital signs, oxygen saturation, medical history, and update patient information.
2. Performed EKGs, urinalysis, rapid strep, and glucose.
3. Maintained strict quality control in the laboratory on machines and tests.
4. Performed phlebotomy procedures using different techniques.
5. Processed specimen to send it to its respective lab.
6. Assisted the physician with procedures as needed such as Pap smears and breast examinations.
7. Restocked and cleaned the examination room to ensure cleanliness and disposal of trash and biohazard waste.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Inputted Vitals, Chief Complaints, Scheduling appointments, Prescription Refills, Checking-in patients, Check-out patients, Phone Messages.
2. Efficient in handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, patient processing, billing, bookkeeping, and customer service, allowing doctors and nursing staff to focus on the health concerns of their patients.
3. Ensured the cleanliness, sanitation, and maintenance of all exam rooms, and equipment.
4. Scheduled new patient appointments, as well as follow-up appointments.
5. Knowledged of insurance policies, terminology, authorizations, and referrals.
6. Ensured patient compliance of treatments by providing patients with educational information, scheduling appointments, and submitting authorizations for treatments and procedures. 
7. Assisted and supported patients taking medical and lab tests including x-rays and scanning.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Provided back office medical assistance to the nursing staff in treating patients.
2. Supported medical staff in formulating patient care initiatives.
3. Assisted and supported nursing staff in assessing patients.
4. Monitored and observed patients and report on conditions to the doctors.
5. Maintained and set up an examination room ready for patient examination.
6. Maintained and sanitized the surrounding premises of patients clean and neat.
7. Cleaned and sterilized the medical instruments and equipment.

Experience

2-5 Years

Level

Executive

Education

BS