Billing Agent Resume Samples

As a Billing Agent, the person is expected to perform all tasks and help the company in monitoring the revenue by keeping track of all bills, preparing invoices and updating records. while the exact duties vary based on the industry, the following are certain core tasks mentioned on the Billing Agent Resumemanaging account balances and identifying outstanding bills or debts; collecting all information needed to calculate bills receivables, checking the data input made in the accounting system, issuing invoices and bills; issuing customer account statements; sending reminders for payments, and handling complaints.

Apart from proven work experience, the following skills are expected – the ability to adhere to laws and confidentiality guidelines; proficiency with MS Office, excellent math abilities, strong communication skills, the ability to resolve customer billing queries; and proficiency with Peoplesoft AR and Billing. Applicants are expected to be educated to a degree level.

Billing Agent Resume example

Billing Agent Resume

Summary : To obtain employment within a thriving company that promotes growth within. Knowledgeable in coding and medical billing procedures.

Skills : CustomerService, healthcare, CNA, medtech.

Description :

    1. Conducted needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs Maintain broad knowledge of products, 
    2. Able to multi-task in a fast paced environment and assist the Management team in stock related and housekeeping tasks One year experience in a fashion retail or customer service related environment.and work a flexible schedule to meet the needs of the business.
    3. Collected cash, check, or charge payment from customer and make change for cash transactions.
    4. Weighed items, bag merchandise, and redeem food stamps and promotional coupons.
    5. Monitored and managed potential front-end shrink.
    6. Answered product related questions for customers.
    7. Performed the duties of Customer Service Assistant frequently.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Criminal Justice


Sr. Billing Agent Resume

Headline : Coordinated with medical facilitates to ensure inpatient records were approved in a timely manner and solicited verification of outpatient visit codes, when indicated, to facilitate efficient and expeditious billing.

Skills : Google Docs, Windows 7/8, Mac OS X, Microsoft Office.

Description :

    1. Responsible for all phases of the medical billing program.
    2. Reviewed claim requests received from numerous sources to determine the validity of each inquiry.
    3. Utilized knowledge of medical terminology and disease processes to analyze each record of treatment to ascertain which visits were related to the claim in question.
    4. Contacted in writing and/or telephonically claimants and various health care providers to obtain additional information as required.
    5. Utilized automated systems to retrieve specific clinical data and a Third Party Outpatient Collection System to retrieve, verify insurance/administrative information, and obtain pertinent administrative data.
    6. Obtained information from inpatient records, outpatient records, Emergency Room sheets, and/or specialty clinic files.
    7. Reviewed all documentation related to claims in question to assure relativity to the case.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
Business Administration


Jr. Billing Agent Resume

Headline : Billing Agents are responsible for creating invoices and accounting statements and submitting them to customers via online portal, mail, email or other electronic data interchange.

Skills : Microsoft, Office, Powerpoint, Excellent Customer Service, Word.

Description :

    1. Initiated, maintained, and processed service order requests and related documentation through appropriate channels.
    2. Reviewed and verified billing accuracy prior to release.
    3. Maintained or processed account receivables and payments.
    4. Assists in collections of past-due accounts. Investigates customer complaints on billing or service issues for proper action and responds accordingly.
    5. Acted as interface between other departments, billing vendors, and customers.
    6. Communicated with customers over the phone and face-to-face.
    7. Performed general office duties, as required. Troubleshoot and successfully repaired cable software issues via telephone and pc override.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Computer Science

Billing Agent III Resume

Summary : Excellent quantitative reasoning and mathematical aptitude. Handle both standard and non standard issues and will seek advice and escalate issues when faced with tasks outside the normal scope of the job.

Skills : Proven Ability To Serve Customers In A Friendly And Efficient Manner.

Description :

    1. Received payments and post amounts paid to customer accounts.
    2. Advised customers of necessary actions and strategies for debt repayment.
    3. Persuaded customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
    4. Confered with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
    5. Located and monitored overdue accounts, using SAP.
    6. Answered customer questions regarding problems with their accounts.
    7. Recorded information about financial status of customers and status of collection efforts.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Career Development

Billing Agent II Resume

Summary : Take and enter in order into customer database. Reviewed all documentation related to claims in question to assure relation to the case.

Skills : Microsoft Office, Microsoft Word.

Description :

    1. Reviewed claim requests received from numerous sources to determine the validity of each inquiry.
    2. Utilized knowledge of medical terminology and disease processes to analyze each record of treatment to ascertain which visits were related to the claim in question.
    3. Contacted in writing and/or telephonically claimants and various health care providers to obtain additional information as required.
    4. Utilized automated systems to retrieve specific clinical data and a Third-Party Outpatient Collection System to retrieve, verify insurance/administrative information, and obtain pertinent administrative data.
    5. Obtained information from inpatient records, outpatient records, Emergency Room sheets, and/or specialty clinic files.
    6. Coordinated with medical facilitates to ensure inpatient records were approved in a timely manner and solicited verification of outpatient visit codes, when indicated, to facilitate efficient and expeditious billing.
    7. Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Billing Agent I Resume

Headline : To obtain a career in the management field that provides the capability of demonstrating years of experience in planning and further implementing strategic objectives that the organization can benefit from by interconnecting intermediately using all departmental solutions.

Skills : Certified In Microsoft Office 2010, Billing Specialist, People Person, Legal Administrative Assistant, Multi Line Phone, Receptionist.

Description :

    1. Worked the front office and check patients in. Answered phones and directed them to where they needed to go.
    2. Scheduled patients for office visits and testing.
    3. Authorized testing through insurances.
    4. Handled prescriptions. Worked patients up to be put in room for nurses to see.
    5. Hooked patients up to ekg machine. Read and abstracted physicians office notes and cardiac testing to correctly apply ICD 10 CM, CPT, HCPCS and modifier assignments.
    6. Followed rules and regulations of Medicare billing including incident to, teaching situations, shared visits, and consultations.
    7. Reported and background checks on potential and existing customers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Coding

Billing Agent/Representative Resume

Objective : Billing Agent Completely understand and recognize potential delays in delivery, providing each customer with relevant details and recommend a constructive resolution.

Skills : Microsoft Office, Customer Service, Technical Support.

Description :

    1. Billed Agent Understand and process all requests in both English and Spanish.
    2. Educated customers on UPS requirements and billing procedures.
    3. Processed all Accounts Payable and Accounts Receivable requests.
    4. Identified and process proper adjustments including, but not limited to, Guaranteed Service Refunds for eligible packages and Shipping Charge Corrections.
    5. Completed all Tracking functions.
    6. Automated systems to retrieve specific clinical data and a Third-Party Outpatient Collection System to retrieve, verify insurance/administrative information, and obtain pertinent administrative data.
    7. Extensived training on new UPS process and procedures including new service briefings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Computer Systems

Billing Agent/Manager Resume

Objective : Reviewed all documentation related to claims in question to assure relativity to the case. Restocked grocery items ensuring expiration dates had not been met and sufficient stock was shelved.

Skills : Google Docs, Windows 7/8, Mac OS X, Microsoft Office.

Description :

    1. Reviewed claim requests received from numerous sources to determine the validity of each inquiry.
    2. Required and Obtained same from Inpatient, Outpatient, Ambulatory Procedure Visit, and/or Observation Records to initiate billing activities.
    3. Utilized knowledge of medical terminology and disease processes to analyze each record of treatment to ascertain which visits were related to the claim in question.
    4. Contacted in writing and/or telephonically claimants and various health care providers to obtain additional information as required.
    5. Utilized automated systems to retrieve specific clinical data and a Third Party Outpatient Collection System to retrieve, verify insurance/administrative information, and obtain pertinent administrative data.
    6. Obtained information from inpatient records, outpatient records, Emergency Room sheets, and/or specialty clinic files.
    7. Coordinated with medical facilitates to ensure inpatient records were approved in a timely manner and solicited verification of outpatient visit codes, when indicated, to facilitate efficient and expeditious billing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Billing Agent/Analyst Resume

Summary : To obtain a position as a Customer Service Representative. Restocked grocery items ensuring expiration dates had not been met and sufficient stock was shelved.

Skills : Type 45+ Words A Minute, Computer Programs, Learn Fast, Work Hard.

Description :

    1. Managed time with the customers on each call.
    2. Advised the best options for their payments.
    3. Assisted with call handling in a professional manner regardless of the issues of the customer.
    4. Handled multiple calls in a high and fast pace environment.
    5. Contacted other companies when needed to verify issues concerning issues with customers' accounts.
    6. Transferred and taking payments.
    7. Required and Successful Applicants will have Strong Computer Skills, Multi-tasking mindset, Attention to Detail the ability to adapt quickly to a Fast Paced Environment. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Billing Agent Resume

Headline : Interested in a position to contribute great customer service, dependability, and a friendly demeanor to the workplace. Graded employee calls.

Skills : Microsoft Office, Customer Service, Data Entry, Quality Assurance.

Description :

    1. Answered high volume of incoming calls. Built and maintained good rapport with members.
    2. Improved personal statistics including call time/call volume/quality Back Office/Policy Service Support Agent.
    3. Fulfilled customer requests to change their account.
    4. Called members as needed DirecTV Supervisor/Mentor.
    5. Trained employees in DirecTV client test run.
    6. Observed employee work. Provided feedback to employees DirecTV Quality Analyst.
    7. Performed data entry documenting personal information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Renewable Energy