A Billing Representative coordinates all activities relating to the billing process of the company. The job description is varied and some of them are mentioned in the Billing Representative Resume as follows – issuing invoices, updating financial records, handling payments, issuing credit memos, reconciling customer account, ensuring timely billing, preparing manual invoicing wherever necessary, creating and maintaining customer contacts, handling incoming and outgoing calls, resolving customer’s billing issues, filing all accrued expenses, and providing excellent customer service.
Those seeking to work for this position should illustrate evidence of the following – familiarity with relevant software, basic accountancy knowledge, attention to details, problem resolving skills, accuracy in billing and the ability to revise errors. Employers hire those having a high school diploma, although preference is given to those possessing a background education in accounting or finance.
Objective : Dynamic billing professional with 2 years of experience in processing and managing customer accounts. Possesses strong analytical skills and a commitment to delivering exceptional service. Skilled in resolving billing inquiries, ensuring accuracy in transactions, and adhering to industry regulations, contributing to improved customer satisfaction and operational efficiency.
Processed billing payments and maintained accurate records for customer accounts.
Addressed customer inquiries regarding account status and billing procedures, ensuring clarity and satisfaction.
Generated detailed payment history letters for customer reference.
Provided information to insured individuals and agents about specific insurance policy statuses.
Investigated and resolved billing discrepancies, enhancing customer trust and retention.
Ensured compliance with company guidelines for accurate and timely assistance.
Developed a deadline alert system to manage billing timelines effectively.
Experience
0-2 Years
Level
Entry Level
Education
AAS
Junior Billing Representative Resume
Objective : Ambitious billing professional with 5 years of experience in managing billing processes and customer accounts. Expertise in handling billing inquiries, ensuring compliance with regulations, and enhancing operational efficiency. Committed to delivering outstanding customer service and resolving issues promptly to drive satisfaction and loyalty.
Reviewed and processed patient accounts, conducting thorough collection actions and correcting claims for timely reimbursement.
Executed adjustments and reconciliations, ensuring accuracy and compliance with billing standards.
Maintained up-to-date patient information, making necessary coding changes to enhance billing accuracy.
Trained team members on updated insurance policies, promoting adherence to best practices.
Consistently met or surpassed monthly performance metrics set for billing representatives.
Managed updates on pricing and departmental codes to ensure accurate billing and commission processing.
Collaborated with cross-functional teams to streamline billing processes, improving overall efficiency.
Experience
2-5 Years
Level
Junior
Education
AAS
Billing Representative Resume
Headline : Accomplished billing representative with 7 years of extensive experience in managing complex billing processes and enhancing customer satisfaction. Adept at resolving billing discrepancies, ensuring compliance with regulations, and streamlining operations. Proven ability to analyze accounts and improve collection rates, contributing to overall financial health.
Processed billing inquiries and resolved discrepancies efficiently.
Managed customer accounts and ensured accurate billing information.
Initiated and processed patient and insurance refunds efficiently.
Generated and sent out monthly invoices to clients promptly.
Processed monthly patient statements and billing inquiries.
Resolved patient billing inquiries and complaints with a focus on customer satisfaction.
Updated patient account records to reflect all actions taken.
Experience
5-7 Years
Level
Senior
Education
B.S. in HCA
Senior Billing Representative Resume
Summary : Billing expert with a decade of experience in overseeing comprehensive billing operations and optimizing financial processes. Proven track record in reducing discrepancies, enhancing compliance, and driving customer satisfaction through precise account management. Committed to leveraging analytical skills to streamline billing workflows and improve overall efficiency.
Maintained and processed all ship-verified claims, ensuring timely billing.
Developed and managed a tracking system for claims pending authorization.
Analyzed service dates and billed amounts for accuracy and compliance.
Coordinated documentation for claims, ensuring timely submission.
Verified client information for accuracy prior to billing cycles.
Compiled necessary documentation for all generated claim forms.
Monitored billing hold reports for un-billable claims.
Experience
7-10 Years
Level
Management
Education
B.S. in BA
Billing Representative Resume
Objective : Detail-oriented billing representative with 2 years of experience in managing customer accounts and processing invoices. Demonstrated expertise in resolving billing discrepancies and ensuring compliance with industry regulations. Committed to enhancing customer satisfaction through accurate billing practices and effective communication.
Skills : Customer Service Orientation, Customer Relationship, Software Proficiency, Report Generation, Quality Assurance, Process Improvement
Description :
Managed the processing and reconciliation of patient accounts to ensure accurate billing.
Conducted thorough reviews of billing records and resolved discrepancies effectively.
Communicated with patients regarding their accounts, ensuring clarity and satisfaction.
Coordinated with insurance companies to verify coverage and resolve claims issues.
Maintained up-to-date knowledge of billing regulations and compliance standards.
Prepared invoices and ensured timely submission to clients and insurers.
Utilized billing software to track payments and outstanding balances efficiently.
Experience
0-2 Years
Level
Fresher
Education
A.S. in Health Admin
Lead Billing Representative Resume
Summary : With a decade of expertise in billing operations, I excel in managing complex accounts and enhancing financial accuracy. My skills in resolving discrepancies and optimizing processes have consistently improved customer satisfaction and compliance. I am dedicated to leveraging my analytical abilities to lead teams in delivering exceptional billing services and driving operational excellence.
Skills : Financial Reporting, Time Management, Communication Skills, Problem Solving
Description :
Processed daily charges in compliance with ICD-9 and CPT coding requirements.
Balanced daily journals and prepared accurate daily deposits.
Investigated unpaid claims and collaborated with insurance providers for resolution.
Managed new patient registrations, ensuring accurate insurance information.
Analyzed patient and insurance overpayments for timely refunds.
Implemented improvements to billing processes, enhancing operational efficiency.
Experience
7-10 Years
Level
Consultant
Education
B.S. in BA
Billing Representative Resume
Summary : Accomplished billing representative with a decade of experience in managing billing processes and resolving customer inquiries. Proven expertise in ensuring compliance with regulations and optimizing billing workflows. Adept at enhancing customer satisfaction through effective communication and accurate account management, driving operational efficiency and financial accuracy.
Provided exceptional customer service by addressing and resolving billing inquiries effectively.
Ensured accuracy in billing processes, contributing to minimized discrepancies and improved customer satisfaction.
Managed customer accounts, including updates to records, credits, and payment processing.
Quickly identified and resolved customer concerns, maintaining a high resolution rate.
Adhered to industry regulations and compliance standards, ensuring operational integrity.
Analyzed billing data to identify trends and improve service delivery.
Collaborated with cross-functional teams to streamline billing operations and enhance efficiency.
Experience
10+ Years
Level
Executive
Education
B.S. in BA
Senior Billing Representative Resume
Headline : Seasoned billing professional with 7 years of expertise in managing complex billing processes and enhancing revenue cycle efficiency. Proficient in resolving discrepancies, ensuring regulatory compliance, and optimizing workflows. Committed to delivering exceptional customer service and driving satisfaction through precise account management and effective communication.
Skills : Data Accuracy, Team Collaboration, Credit Analysis, Analytical Skills, Technical Proficiency, Payment Processing
Description :
Processed and submitted claims to various insurance companies, ensuring compliance and accuracy.
Communicated with insurance providers to verify claim statuses, clarify denials, and secure payments.
Engaged with patients regarding outstanding balances, collecting co-payments prior to procedures.
Maintained detailed records of billing activities and transactions.
Submitted claims to Medicaid and other relevant programs, ensuring adherence to guidelines.
Coordinated with attorney offices to obtain Letters of Protection for patient accounts.
Coded anesthesia charges efficiently, maintaining compliance with coding standards.
Experience
5-7 Years
Level
Management
Education
B.S.B.A.
Billing Representative Resume
Objective : Billing specialist with 2 years of experience in managing customer accounts and resolving discrepancies. Expertise in processing invoices and ensuring compliance with regulations while maintaining high customer satisfaction. Proven ability to streamline billing processes and enhance operational efficiency through effective communication and analytical skills.
Skills : Microsoft Excel, Organizational Skills, Customer Feedback, System Updates, Training And Development, Workflow Optimization
Description :
Reviewed amounts owed from purchase orders and prepared accurate invoices and credit transactions.
Verified purchase orders against customer pricing to ensure accuracy.
Worked with collections to follow up on overdue accounts.
Calculated and processed customer invoices using internal systems and Excel.
Ensured accuracy of Daily Billing Reports by researching and correcting discrepancies.
Engaged with National Account customers to address billing inquiries effectively.
Coordinated with Contract and Credit Departments for necessary billing corrections.
Experience
0-2 Years
Level
Fresher
Education
AAS
Junior Billing Representative Resume
Objective : Dedicated billing professional with 5 years of experience in managing accounts and resolving complex billing issues. Proficient in navigating insurance processes, ensuring compliance, and enhancing customer satisfaction through effective communication. Eager to contribute analytical skills and a commitment to excellence in a Junior Billing Representative role.
Managed high volumes of patient inquiries regarding billing balances, payment plans, and general account concerns.
Processed billing adjustments and refunds, ensuring accuracy and compliance with policies.
Evaluated written billing inquiries and provided timely responses to insurance-related questions.
Resolved complex billing issues through thorough research and effective communication.
Maintained detailed logs of escalated patient communications, providing status updates as needed.
Executed various patient billing projects, meeting all deadlines and quality standards.
Consistently met and exceeded production targets and performance metrics.
Experience
2-5 Years
Level
Junior
Education
B.S. in BA
Billing Representative Resume
Objective : Billing professional with 2 years of experience in managing customer accounts and processing invoices. Adept at resolving discrepancies, ensuring compliance with regulations, and enhancing the overall customer experience. Committed to delivering precise billing solutions while maintaining strong communication with clients and insurance providers.
Skills : Billing Procedures Specialist, Adaptable Problem Solver, Account Reconciliation, Follow-up Skills, Attention To Detail
Description :
Accurately processed claims paperwork and maintained detailed documentation in the billing system.
Conducted thorough verification of patient eligibility and claims status with various insurance carriers.
Resolved patient billing inquiries and payment issues promptly to maintain satisfaction.
Managed prior authorizations for outpatient procedures, ensuring compliance and timely processing.
Effectively communicated with insurance companies to appeal unpaid claims and adjust coding as necessary.
Maintained accurate patient financial information to ensure billing accuracy and compliance.
Provided exceptional customer service, treating all patients and their families with respect and courtesy.
Experience
0-2 Years
Level
Fresher
Education
AAS
Billing Representative Resume
Objective : Detail-oriented Billing Representative with over 5 years of experience in managing billing processes, resolving discrepancies, and ensuring timely payments. Proficient in using billing software and maintaining accurate financial records. Strong communication skills enable effective collaboration with clients and internal teams to enhance customer satisfaction and streamline operations.
Skills : Data Management, Empathy, Listening Skills, Product Knowledge, Time Tracking
Description :
Balanced daily deposits, ensuring accuracy in cash, credit card, and direct deposits.
Identified and rectified billing errors to maintain data integrity.
Processed refunds and adjustments as necessary.
Oversaw month-end closing procedures, preparing reports for senior management.
Processed surgery charges for multiple physicians, ensuring timely billing.
Resolved medical coding discrepancies through collaboration with physicians and department heads.
Analyzed unpaid claims to optimize reimbursement from Medicare and BCBS.
Experience
2-5 Years
Level
Consultant
Education
B.S. in BA
Suspended Billing Representative Resume
Objective : Dedicated billing professional with five years of experience in managing suspended billing processes and ensuring compliance with regulations. Proficient in resolving billing discrepancies and enhancing customer satisfaction through effective communication and meticulous account management. Eager to leverage analytical skills to improve operational efficiency and contribute positively to team success.
Skills : Data Entry And Management, Billing Process Optimization, Billing Data Analysis, Accurate Record Maintenance, Regulatory Compliance Planning, Client Communication Skills
Description :
Ensured accurate filing of billing documents under patient IDs, adhering to HIPAA and compliance standards.
Reviewed and corrected documents to meet regulatory guidelines, enhancing compliance and accuracy.
Verified diagnosis and HCPCS codes to facilitate payments from Medicare, Medicaid, and private insurers.
Proactively addressed suspended billing reports to minimize outstanding claims and expedite revenue recovery.
Maintained communication with medical providers and patients to gather necessary information for billing accuracy.
Identified and resolved billing discrepancies, improving overall operational efficiency.
Collaborated with cross-functional teams to optimize billing workflows and enhance service delivery.
Experience
2-5 Years
Level
Consultant
Education
B.S. in HCA
Suspended Billing Representative Resume
Objective : Proficient billing representative with 2 years of experience in suspended billing processes and customer account management. Adept at resolving discrepancies and ensuring compliance with regulations, I prioritize accuracy and efficiency in all transactions. My strong communication skills and analytical mindset contribute to enhanced customer satisfaction and streamlined operations.
Conducted internal quality audits to verify documentation accuracy in patient files.
Processed and mailed prescriptions and Certificates of Medical Necessity (CMNs) for physician signatures.
Researched diagnoses and insurance benefits to ensure proper reimbursement.
Obtained necessary documentation from healthcare providers for authorizations and prescriptions.
Maintained daily logs of hospital admissions and outpatient services for accurate billing.
Managed inquiries and resolved billing concerns through effective communication.
Collaborated with healthcare providers to ensure timely processing of claims.
Experience
0-2 Years
Level
Entry Level
Education
A.A.S.
Suspended Billing Representative Resume
Objective : Results-oriented professional with 5 years of specialized experience in managing suspended billing processes and optimizing customer account resolutions. Proven expertise in analyzing billing discrepancies, ensuring compliance, and enhancing operational efficiency, while consistently delivering exceptional service. Passionate about leveraging analytical skills to drive improvements and foster customer satisfaction.
Reviewed completed prescription authorizations to ensure compliance with reimbursement standards.
Accurately entered prescription information into the billing system after validation.
Recommended necessary adjustments to accounts based on thorough evaluations.
Conducted billing investigations using suspended billing reports to identify discrepancies.
Organized patient charts by date and time to streamline billing processes.
Reconciled missing or suspended items with established lag times for accuracy.
Collected critical care charges, obtaining necessary documentation for billing accuracy.
Experience
2-5 Years
Level
Junior
Education
B.S. in B.A.
Suspended Billing Representative Resume
Headline : Accomplished billing specialist with 7 years of experience in managing suspended billing processes and resolving complex customer inquiries. Skilled in analyzing accounts, ensuring regulatory compliance, and optimizing billing workflows. Dedicated to enhancing customer satisfaction through precise account management and effective communication, driving operational excellence.
Skills : Customer Account Management, Data Analysis, Software Troubleshooting, Customer Feedback Handling, Remote Communication, System Integration
Description :
Reviewed and corrected claims rejections, submitted supporting documentation, and ensured accurate coding with ICD-10 and CPT standards.
Conducted follow-ups on suspended billing reports and managed renewals of Certificates of Medical Necessity (CMN).
Engaged with patients to resolve billing issues and communicated effectively to ensure clarity.
Analyzed and evaluated documents to verify the accuracy of patient billing records.
Documented all account activities systematically in the billing software.
Ensured adherence to regulatory compliance and company policies in all billing processes.
Facilitated authorization requests for reimbursement, enhancing account resolution efficiency.
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