Captain Waiter Resume Samples

The Captain Waiter is a professional in the hospitality industry who is responsible for managing a team of waiters and other service staff in a dining establishment. The Captain Waiter coordinates and manages all aspects of the service team, from providing customer service to ensuring that all orders are properly taken and served. Some of the duties and responsibilities carried out on a day-to-day basis are listed on the Captain Waiter Resume include – providing customer service, supervising the staff, maintaining the cleanliness of the establishment, taking orders and serving food, resolving any customer complaints, managing the finances of the restaurant.

In order to be successful as a Captain Waiter, one must possess strong communication and organizational skills. The ability to delegate tasks and maintain a high level of customer service is also imperative. Furthermore, being able to multitask and handle difficult situations is important. A high school diploma or GED is typically required for this position, though some employers may require additional certifications or degrees.

Captain Waiter Resume example

Senior Captain Waiter Resume

Summary : Senior Captain Waiter is responsible to promote and ensure guest satisfaction, maintaining a safe and sanitary work environment, and ensuring only the highest quality products are being served.

Skills : Quality Control, Customer Service, Computer Literate.

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Description :

  1. Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
  2. Collected payments from customers.
  3. Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  4. Prepared checks that itemize and total meal costs and sales taxes.
  5. Taken orders from patrons for food or beverages. Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  6. Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  7. Presented menus to patrons and answer questions about menu items, making recommendations upon request.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Captain Waiter Resume

Summary : An enthusiastic, reliable, bright and capable Captain Waiter who is experienced enough to be able to drive for up to 8 hours a day collecting and delivering beverages to designated clients.

Skills : Excellent level of customer service, Even in stressful situations.

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Description :

  1. Prepared the opening of the bar. Prepared and served coffee, drinks, and a small menu.
  2. Led Captain waiter for dinner shifts, Captain waiter on large banquet events oversaw a smooth running shift.
  3. Serviced Training Costing Quality Control Reservations Schedule Management.
  4. Managed sales and logistics Produce, meat, seafood, and grocery sales Managed sales department Purchasing and inventory of high.
  5. Managed customer services and administrative aspects of the job Directly trained incoming employees and supervised a team of 12 employees.
  6. Cleaned tables or counters after patrons have finished dining.
  7. Promoted and ensured guest satisfaction, maintain a safe and sanitary work environment, and ensuring only the highest quality products are being served. 
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Captain Waiter Resume

Summary : To obtain a challenging and fulfilling Captain Waiter position that will allow to utilize administrative and interpersonal skills and be an asset to employer.

Skills : Great time management and multitasking abilities.

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Description :

  1. Made lists of what we needed to take for each party depending on how many people were at the event and pull it into the truck to transport to the event.
  2. Improved the company since it's still starting up. Increased knowledge of a new type of customer to serve.
  3. Serviced and managed of fine dining restaurant section.
  4. Exquisited customer dining experience and service.
  5. Worked as Captain Waiter in a national top 20 restaurant.
  6. Established rapport with guests to build guest loyalty and gathered constructive feedback to ensure the satisfaction of every individual guest. 
  7. Encouraged problem-solving by team members through proper training and empowerment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Captain Waiter Resume

Summary : To pursue a challenging and rewarding career in the hotel industry as a chef, where I can demonstrate my mastery of developing exquisite cuisine and apply my ability to engage overall experience among guests and colleagues.

Skills : Public Speaking, Teaching, Training, Analyzing, Qualitative Analysis, Relational Counseling, Ministry.

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Description :

  1. Conducted regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  2. Oversaw food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  3. Checked in on dining customers to enquire about food quality and service.
  4. Monitored inventory and ensured that all food supplies and other restaurant essentials are adequately stocked.
  5. Monitored the restaurant's cash flow and settled outstanding bills.
  6. Reviewed customer surveys to develop and implement ways to improve customer service.
  7. Resolved customer complaints in a professional manner. Managed restaurant staff's work schedules.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Associate Captain Waiter Resume

Headline : Quick learner who can absorb new ideas, communicate clearly, and who also possesses a good team spirit, and is deadline orientated. Having a proven ability to use automatic routing or location software and to provide an efficient and provide delivery service.

Skills : Excellent written and verbal communication abilities.

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Description :

  1. Spoken with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  2. Answered any questions regarding the menu and assisted with menu selections.
  3. Anticipated any unexpected guest needs and reacted promptly and tactfully.
  4. Applied service techniques correctly at all times, and served Food & Beverage items with enthusiasm.
  5. Served food courses and beverages to guests.
  6. Set tables according to the type of event and service standards.
  7. Recorded transactions and orders in Point of Sales systems at the time of order.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Assistant Captain Waiter Resume

Headline : As a Captain Waiter, Handled daily team member relations, and encourage problem-solving by team members through proper training and empowerment.

Skills : Good knowledge of food and beverage service.

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Description :

  1. Communicated with the kitchen regarding any menu questions, the length of wait, and product availability.
  2. Communicated additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  3. Checked with guests to ensure satisfaction with each food course and beverage.
  4. Responsible for clearing, collecting, and returning food and beverage items to the proper area.
  5. Maintained cleanliness of work areas, china, glass, etc. throughout the shift.
  6. Reviewed order dockets ensuring accurate and timely preparations for order requirements accordingly.
  7. Presented accurate final bill to guest and processed payment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Junior Captain Waiter Resume

Objective : Captain waiters are responsible for customer satisfaction and provided flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables.

Skills : Excellent guest service skills, Planning, and Customer Satisfaction.

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Description :

  1. Greeted and welcomed guests when they enter.
  2. Thank guests and conveyed gratitude while they are exiting.
  3. Explained different menu items and offered recommendations.
  4. Answered any questions about the ingredients of a dish on the menu.
  5. Served food and beverages to guests, if required.
  6. Presented the final bill to guests for payment.
  7. Timing different dishes effectively to maximize the dining experience.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Captain Waiter Resume

Objective : As a Captain Waiter, organized and supervised an assigned restaurant station with a view to providing fast and efficient food and beverage service. Responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests

Skills : Food and Beverage Service, Hospitality Management.

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Description :

  1. Performed shift closing on the Point of sales terminal and tallied cash and credit card settlements.
  2. Ensured that the restaurant is always kept clean and organized, both at the front as well as the back of the house areas.
  3. Ensured that hotel brand standards and SOPs are consistently implemented.
  4. Worked with fellow staff and managers to ensure that the restaurant achieves its full potential.
  5. Completed the daily responsibilities that are set for each individual shift.
  6. Completed closing duties, including restocking items, turning off lights, etc.
  7. Conducted monthly inventory checks on all operating equipment and supplies. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Captain Waiter Resume

Objective : As a Captain Waiter, managed reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction.

Skills : Leadership, Organizational, Food, And Beverage Service Techniques.

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Description :

  1. Trained and supervised restaurant servers to give high standards of service in terms of time, quality, and personalization. 
  2. Supervised the assigned station to ensure a smooth service during operation. 
  3. Inspected table layouts in the station ensuring that they meet the standards set. 
  4. Checked and ensured the serviceability of equipment and furniture. 
  5. Sold food and beverage so as to meet restaurant budgets. 
  6. Taken food and beverage orders correctly. 
  7. Given wine service according to international practices. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Captain Waiter Resume

Objective : As a Captain Waiter, maintained food and food storage and preparation devices can lead to heavy fines and/or orders to cease business operations by the government. Cleaned and maintenance of the dining room and food preparation areas.

Skills : Customer Satisfaction, Communication, Interpersonal.

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Description :

  1. Prepared flambe items, if offered by the restaurant, with showmanship and authenticity in preparation. 
  2. Controlled the inventory of cutlery and service equipment allotted to the station. 
  3. Assigned duties ensuring equity of work. 
  4. Ensured that staff meets hygiene and discipline standards. 
  5. Ensured that the station is free from dust.
  6. Welcomed guests upon their arrival and assisted them with their seating arrangements.
  7. Assisted managers and organizers with planning the layout and logistics of events.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma