Business account manager maintains a relationship with various clients and connects the key business owners with the stakeholders. Even though the job description of the business account manager may take varying aspects, the most common roles and responsibilities attached to this job position are – making sure that the customers of the business are satisfied, helping onboard new clients and providing flawless customer service, developing new business opportunities by bringing in potential clients and promoting the company’s product and services.
The business account manager should demonstrate in the Business Account Manager Resume qualities pertaining to this role such as proficiency with CRM software, client-focused solution skills, proven abilities to juggle between multiple accounts, excellent negotiation and presentation skills. A bachelor’s degree in the field of business is normally required for the post of business account manager.
Summary : A highly successful marketing professional. Aggressive in sales with management experience. Also offers a background in market development and contract negotiation. Has extensive experience in leadership, team building, preparation of proposals, problem solving and training. Is capable of producing on both an independent as well as team basis.
Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Adobe Photoshop, Adobe Illustrator, Customer Service, Data Entry, Typing, Salesforce, Social Media Marketing.
Meet with small and medium business clients to build relationships and identify technological enhancements benefitting their operations and maximizing their profits.
Manage a diverse book of business to ensure client satisfaction, retention and profitability.
Present training materials to hundreds of retail employees and leaders around identifying and retaining new business clientele.
Act as an advocate for the needs of business clients within the retail experience.
Influence hundreds of store associates without direct authority, building a company-leading culture of excellence around serving business clients.
Build and manage relationships with clients ensuring profitable outcomes and positive client experience resulting in residual business as well as intra-network account growth.
Implement short and long term business strategies by training hundreds of retail store associates and leaders on identifying business clientele, yielding lead generation and profit growth within the district.
Manage a monthly quota of over $180,000 with consistent results by managing existing accounts, aiding VAR clients to grow their own business, attending product trainings and prospecting.
BS In Economics
Sr. Business Account Manager Resume
Headline : Seek a position where I can utilize my outside sale, customer service, and account management skills Seeking a sales position with an organization where I will be able to utilize my ability to stimulate and motivate a productive sales force to maximize the company's sales objectives Seek a sales position in which I can make a significant contribution to an employer through an increase in sales volume and profit.
Skills : Microsoft Office, Management, Excel, Office Management.
Generates data sales within assigned book of accounts and is accountable for a data penetration goal.
Builds strategic relationships with business customers by providing onsite service assistance on up upgrades, contract resigns, sale of accessories, service questions and upselling activities.
Responsible for negotiating with key decision makers of new and existing accounts.
Identify and develop new opportunities to upsell customers on data, new lines and applications to grow revenue.
Identify key account decision makers and serve as primary contact for account maintenance through support and utilization of direct fulfillment.
Responsible for leading annual call plan reviews for 10 to 20 line customers Develop and execute action plans designed to achieve maximum wireless service levels, including Perform and deliver customer analysis and develop solutions including but not limited to target verticals (construction, healthcare, professional, retail, education) aligned to market and industry trends.
Drive funnel management and retention activities for existing customers and provide resolution for special billing situations.
Bachelor Of Science
Jr. Business Account Manager Resume
Objective : Self-motivated sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert, who supplies customers with the latest facts, figures and trends in the market.
Educate and excite about innovation business solutions, develop implementation plan and grew new and existing base by analyzing customer needs, presenting integrating solutions, and ROI's Provided follow up training for new business customers 2nd in Area for close rate on M2M Maintained 130% to quota.
Negotiated prices, terms of sales and service agreements.
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Quoted prices, credit terms and other bid specifications.
Successful experience in negotiating, closing, maintaining contracts and analyzing bills along with resolving any billing issues Wrote sales contracts for orders obtained and submitted orders for processing.
Hired and maintain a full top performing staff funnel Created sales contacts with on- and off-premise accounts.
Selected the correct products based on customer needs, product specifications and applicable regulations.
Execution of strategic sales plans, account marketing plans and negotiating proposals and long term contracts.
Bachelor Of Science
Business Account Manager I Resume
Headline : Obtain a position where my experience as an account manager and dedication to providing excellent customer service will prove to be a valuable asset to the right employer. Roles of ever-increasing responsibility show a drive to succeed, and with both front and back office experience my skills are flexible.
Skills : Bi-lingual English/Spanish.
Initiated regular contacts with a portfolio of 425 customers in an effort to establish new relationships and strengthen existing ones.
Leveraged information gained from newspapers, business directories, the internet, and customers to analyze their business goals and challenges, present solutions, and identify sales opportunities.
Served as a knowledgeable and timely single point of contact, primarily for key decision makers and upper level management, responding to their business needs.
Relationships strengthened by in-person hosting and meeting opportunities.
Examined market segments and industries and identified key trends that posed opportunities or threats to customers' businesses and kept management informed of such.
Built and maintained a network of colleagues and customers to share information.
Often served as a liaison to resolve inquiries, orders, or disputes, and negotiate the situation if necessary.
Evaluated and set priorities of tasks and special projects to effectively plan and manage workload.
Bachelor Of Science
Business Account Manager/General Manager Resume
Summary : To find a career where I can implement my strong sales and office skills to the fullest potential. I enjoy sales and working with the public. I enjoy working with sales teams and implementing strategies to achieve goals. Over 10 years of excellent sales and customer service skills.
Provided technical assistance to customers regarding their account needs and coordinated efforts between departments regarding the customer's needs.
Addressed and resolved service/implementation of new/existing service/quality/contracts and billing issues and questions.
Provided updates regarding customer's sales concessions, disputes, and new line of services order status proactively and as needed.
Expedite any sales manager's request to retain customer's accounts and prevent churn.
Overcame any sales and service objections and obstacles to continue the sales and support cycle.
Approach potential threats and risks to the project with intensity and advanced problem solving techniques.
Find the root cause and implement corrective actions that reduce issue recurrence by 18%.
Master Of Management
Key Business Account Manager Resume
Summary : Self motivated business professional with over 28 years of customer service and sales experience. Proficient in time management and implanting promotional programs.
Skills : Outside Business Sales.
Managed 11 national food manufacturers' product lines in grocery industry.
Administered marketing plans, budgets, promotions, distribution, billings and claims.
Presented new items, promotions and advertising to distribution centers, retail chain headquarters and independent accounts.
Conducted quarterly business reviews for all product lines.
Prepared presentations for new item rollout and test markets.
Facilitated and organized numerous trade shows.
Represented over 90 product lines as territory manager and account manager.
Lead Business Account Manager Resume
Summary : More than 10 years of progressive and successful experience building accounts, serving clientele, expanding sales channels and increasing market share. Proven ability in the areas of: business development, product marketing, strategic planning and sales training at both the local and national account level. Established track record in revenue generation, employee development and crafting strategic customer solutions.
Skills : Can successfully develop and supervise staff and increase production.
Generated data sales within assigned book of accounts and accountable for data penetration goal.
Demonstrated detailed knowledge and capability of selling the value, functionality, features and benefits of U.S.
Built strategic relationships with business customers by providing onsite service (21 + line customers), assistance on upgrades, contract resigns, sale of accessories, service questions and upselling activities.
Responsible for negotiating with key decision makers of existing accounts with regard to contract renewal.
Ability to demonstrate investment added value to the business, the principles and application of an ROI model.
Identified and developed new opportunities to upsell customers on data, new lines and applications to grow revenue.
Master of Science
Sales Business Account Manager Resume
Summary : Several years of experience, including as a Customer Service Agent, as Assistant Manager Retail and as a Cashier Supervisor in industries including Wholesale Trade-Durable Goods and Food Stores.
Skills : Interpersonal and Listening skills.
Excel at retaining business through mining and growing accounts with a wireless subscriber base.
Advise and sell technology solutions including wireless products, services & applications.
Strong analytical, problem solving, critical thinking skills based selling and account management.
Analyze customers' needs, identify and customize services.
Accountable for a high volume of customer calls and maintenance of assigned accounts to achieve all quota metrics.
Average 181% to quota - 81% above company standard.
Sell, service and grow the 400+ based on geographic/vertical selection defined by management.
Increase revenue generating sales pipeline.
Bachelor's In Information Security
Business Account Manager/Supervisor Resume
Objective : Highly focused and results driven professional with a passion for developing new business relationships and deepening existing relationships. Experience with inside and outside sales, B2B, and consultative sales approach. Exceed goals in fast-paced environments, while consistently bringing a high level of customer service. Technological Aptitude: In-depth knowledge and understanding of telecommunications, technology, and digital marketing gained through hands on experience and education.
Telecommunications B2B Sales for small to medium business.
Prepared and presented professional business proposals to executives at all levels.
Prospected and developed new business each month by incorporating all applicable sales stimulation strategies, programs, and other targeting contacts.
Established, maintained, and deepened customer relationships.
Serviced accounts and responded to technical inquiries.
Responsible for sales growth and account relationship management for Eastside territory.
Trained retail level associates on changes in pricing and corporate strategies through weekly meetings and teleconferences.
Business Account Manager/Executive Resume
Objective : Results-oriented, strategic sales professional with 17 years in the Wireless industry. A successful leader skilled at sales, customer service, and business development, with a record of achieving rapid growth. Proven experience in the development and execution of strategic plans.
Execute daily cold calls to top level executives to increase client base.
Answer customer questions regarding products, prices and availability.
Emphasize product features based on analysis of customers' needs.
Collaborated with members of other departments to complete sales transactions.
Use networking opportunities to create successful on-going business relationships.
Schedule and attended multiple appointments per week.
Maintain friendly and professional customer interactions.
Upsell add-on services to existing customers.
Asst. Business Account Manager Resume
Summary : Working in clinically and knowledge education have gained me experience but seeking to expand my experience.
Skills : Proficient With Microsoft Offices (Word, Excel, PowerPoint, Access &Outlook Typing 45wpm.
Management of accounts, creating new accounts.
Using an existing network of industry contacts to generate new business accounts.
Leading and training other members of the team.
Ensuring necessary actions are undertaken by the account team.
Building a territory Achieving sales targets Maintaining and expanding relationships with existing clients.
Completing administrative work as required.
Achieved individual sales targets as well as team sales target.
Communications through the team is highly involved.
BS In Psychology
Business Account Manager Resume
Objective : Energetic leader with 5 years of experience. Performs well under pressure and in many environments. I desire a permanent position that gives me the capability to communicate with clients and customers whether it is over the phone or in person. I am currently with the urge to try something new.