Business Transformation Manager Resume Samples

Description :

1. Followed the appropriate quality and risk management processes to protect the reputation of the firm and manage risks of engagements and clients proactively.
2. Managed project teams, project financials budgeting, and invoicing process.
3. Responsible for quality deliverables and leveraging thought leadership, delivery methods, and tools to deliver products and outcomes.
4. Built client relationships and established the team as a trusted advisor in the marketplace.
5. Collaborated across all service lines to increase value for our clients, contributing to building a better working world.
6. Developed and executed digital strategies for the bank's retail business.
7. Collaborated with cross-functional teams to drive product development and enhance customer experiences.

Experience

5-7 Years

Level

Consultant

Education

B.B.A.

Description :

1. Involved in client meetings and interviewed client stakeholders to understand their business requirements.
2. Performed data analyses with advanced analytics tools to understand the current state and identify areas of improvement.
3. Conducted customer and industry research, leveraging external sources and tapping into the knowledge and network, to identify trends and transformation priorities, relevant to each particular sector.
4. Reviewed client operating models, organizational set-up, product portfolio, and overall customer value proposition, supporting business processes and IT infrastructure.
5. Designed relevant transformation programs, tailored to the needs of individual clients, capitalizing on local and global expertise.
6. Orchestrated the implementation of the program aligning the necessary resources, and maintaining oversight of the program execution, to ensure targets set are met.
7. Managed high-performing teams, coached junior team members and developed the careers of colleagues

Experience

0-2 Years

Level

Fresher

Education

B.B.A.

Description :

1. Assisted leading organizations to prepare and respond to the transformation required in building a modernized grid infrastructure and enabling a digital utilities marketplace.
2. Designed, reinvented, and innovated business models that will create long-term value and disrupt markets.
3. Designed and built operating models, including process, governance, organization, technology, and the supporting ecosystem.
4. Developed the technical specifications of innovative technology, and determined the communications, networks, and infrastructure of the technical solution architecture.
5. Designed, established, and operated the implementation programs, including agile or lean approaches to design, build, and launch new products, services, experiences, and business models.
6. Analyzed data and provided recommendations to client executives on strategic initiatives and transformations.
7. Led the development of proposals from understanding the client’s requirements, and defining the approach, methods, and timeline to determine the team and commercials to deliver the engagement.

Experience

0-2 Years

Level

Fresher

Education

B.B.A.

Description :

1. Monitored market trends and competitor activity to inform strategy and decision-making.
2. Managed digital agency relationships and ensured alignment with overall business objectives.
3. Oversaw the implementation of new technologies and platforms, including UPI and payment gateways.
4. Led business analytics efforts to identify opportunities for optimization and growth.
5. Identified and led transformation initiatives acting on behalf of executive sponsors for projects or programs assigned.
6. Led process and technology transformation projects guiding internal and external consultants, Analysts, and Business Colleagues in the successful development and delivery of agreed project deliverables for internal and external clients.
7. Led projects that may be related to target operating model design, process design, process and technology maturity assessments, benchmarking, automation potential assessment, solutions implementation, change management, and similar.
   

Experience

2-5 Years

Level

Executive

Education

B.A. in Management

Description :

1. Supported Business Unit solution process, acting as a cross stream Transformation Lead or specific tower solution lead.
2. Applied in practice different process improvement methodologies (Lean Six Sigma, 5 Senses of Intelligent Automation, and Design Thinking) within or outside of their area of expertise for continuous improvement and transformation purposes.
3. Operated as Subject Matter Expert, recognized as a guru/expert in the application of process specialism. 
4. Kept abreast of technological developments, their strengths and weaknesses, and suggest process and technology-related improvements within the given area of expertise.
5. Resolved issues throughout the product development process to ensure the project team continues to move forward.
6. Owned the day-to-day analysis, project management, and delivery of Middle Office initiatives.
7. Identified major issues and actionable opportunities, designed solutions, and quantified potential bottom-line financial impact.
   

Experience

10+ Years

Level

Management

Education

B.Fin.

Description :

1. Engaged product and technology development teams for all domains using agile methodology for client journeys and persona planning.
2. Developed strong trusted advisor relationships with key client stakeholders.
3. Acquired new logos/clients in the domestic/international market for NGenious IT services and solutions.
4. Ensured consistent achievement of individual sales targets set by managers.
5. Participated in sales calls and bid reviews, prepared, and delivered presentations and demonstrations, and responded to tender documents, proposals, and reports, hereby showcasing excellent sales, and closing skills to the team.
6. Developed relationships to assist with cross-selling within existing accounts.
7. Worked closely with the Sales team and ensured maximum conversion of quality leads into deals.
   

Experience

7-10 Years

Level

Consultant

Education

B.B.A.

Description :

1. Identified, understood, and solved any obstacles or objections to the successful sale of our offerings.
2. Formulated and implemented sales strategies through partner enablement and development activities for acquiring business from new customers and effectively cross-selling to existing customers.
3. Identified new markets/industry opportunities.
4. Developed and executed go-to-market strategies, sales plays, and plans by product.
5. Provided weekly/monthly reports to the Reporting Manager with detailed insight into accounts, and opportunities.
6. Managed the overall business transformation program in collaboration with key stakeholders and business sponsors.
7. Worked collaboratively across the organization, sharing knowledge and experiences.

Experience

2-5 Years

Level

Freelancer

Education

B.B.A.

Description :

1. Identified opportunities for innovation and improving efficiency and effectiveness of the council’s operations.
2. Provided advice and guidance regarding the best use of corporate application systems enabling the business to maximize efficiency and effectiveness to improve service delivery and customer focused outcomes.
3. Identified any risks regarding changes and develop a strategy to overcome or address these.
4. Focused on optimization of the Technology One Council solution to deliver business performance and customer end to end focused outcomes for Council.
5. Implemented any changes sensitively and with minimal disruption.
6. Managed business transformation reporting framework to ensure regular reporting to the executive and Council on projects and initiatives ensuring capture of benefits realization, risks, resourcing and that benefits, and cost savings are quantified and qualified.
7. Measured business outcomes achieved for each approved project in relation to productivity, efficiency, and savings.
   

Experience

0-2 Years

Level

Entry Level

Education

B.B.A.

Description :

1. Led, developed, and promoted a culture of continuous improvement that empowers staff to think innovatively and challenge the status quo directly supporting organizational values.
2. Ensured business transformation initiatives and projects implemented change management principles and framework by the Council’s preferred methodology to ensure effective change management from a people, process, and system perspective.
3. Ensured sound risk management governance and principles were applied to business transformation projects.
4. Liaised with external and internal stakeholders in delivering on the role objectives ensuring business needs analysis, effective ownership of business systems, communication, change management, and training.
5. Ensured positive relationships were established and maintained with relevant stakeholders and vendors.
6. Acted as point of contact between different departments within the company and relevant third parties.
7. Communicated strategies and objectives with relevant departments and colleagues.

Experience

5-7 Years

Level

Consultant

Education

B.B.A.

Description :

1. Drove quality improvements across projects and processes.
2. Developed and supported advanced analytics.
3. Designed and oversaw data collection plans.
4. Independently supported DMAIC and DFSS.
5. Developed other members of the Business Excellence team.
6. Instructed and educated delivery leads and account management personnel.
7. Helped design training curriculums.

Experience

10+ Years

Level

Management

Education

B.A. in Management