A Catering Operations Manager is hired to plan, administer, and supervise the organisation’s catering operations and services. Typical work activities listed on the Catering Operations Manager Resume are – planning menus in consultation with chefs, ordering supplies, hiring and training and supervising and motivating permanent and temporary staff, monitoring the quality of the product and service being provided, keeping to budgets, maintaining financial and administrative records, and ensuring the health and safety regulations are strictly followed.
Those seeking to make a career in this line should denote on the resume the following skills – a good understanding of food hygiene, hands-on experience with creating menus from scratch, customer service attitude, the ability to remain calm and make quick decisions under stressful circumstances, flexibility to work during weekends and holidays, and a certificate in culinary of hospitality management.
Summary : To obtain a Catering Operations Manager position in a challenging business environment where I can utilize my professional skills, integrity, and commitment to success to ensure the growth of an organisation.
Skills : Project Management, People Management, Inventory Management, Budgeting, Event Management, Marketing, General Management.
Description :
Responsible for running the Catering operations without any hindrance at the East & West Restaurant, Yotel.
Orchestrated events offsite at the Empire Hotel Rooftop Bar & Lounge and Gansevoort Meatpacking.
Managed, delegated, and disciplined front and back of the house staff so that they are meeting the standards of CGM.
Constantly observed all logistical aspects of the operation.
Ensured that the company has the required amount of supplies and materials so that we may function effectively as a team.
Maintained relationships with clients and vendors to ensure that all requests are being met in a timely manner.
Followed up with clients to make sure that we have exceeded their expectations.
Experience
7-10 Years
Level
Management
Education
Certificate In Education
Catering Operations Manager Resume
Summary : Multi-skilled leader with over 10 years of experience in the Food Service and Entertainment industry. Reliable, enthused and dedicated team leader that works well under pressure. Adept at prioritising and completing complex tasks to meet customers' needs. Proficient social media, digital marketing and computer skills. Excellent event marketing, promoting and managing skills.
Skills : Kronos, Cater Trax, Microsoft-word, Power Point, Excel, Time Management, Event Planning, Waitstaf Training, TIPS Alcohol Training.
Description :
Solely responsible for all private dining functions including meetings, social events and weddings at this private club in the Civic Opera House.
Worked with the Executive Chef to upgrade and create new private dining menus.
Planned and executed quarterly marketing strategies, designed collateral materials and print ads, sent weekly informational email blasts to the members.
Planned special events for wedding consultants and meeting planners to gain visibility for the Club as a private dining venue.
Coordinated quarterly member events, Holiday Open House and Opera night dinner events.
Met and exceeded all revenue forecasts by emphasising weekend use of the club for weddings.
Interviewed, hired, and trained staff, and supervised teams of up to 30 waiters.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Catering Operations Manager Resume
Objective : Catering Operations Manager with 2 years of experience in Managing all aspects of Catering Operations including personnel management and hiring, work scheduling, and payroll issues; equipment maintenance; kitchen operations; inventory control; sanitation and sanitation compliance; food safety compliance; transportation of equipment, materials and supplies from supplier to site; and other operational areas.
Charged with managing wide range of catering operations, including operations, event and menu planning, supervision of 30 banquet staff, and inventory control.
Met with clients to determine needs, develop proposals, and collect payments.
Maintain record keeping and coordinate services with other vendors.
Leveraged highly diversified background to effectively manage variety of operations for small catering company from contract arrangements and accounting to sales and customer service.
Functioned as Banquet Captain for all events, performing site visits to develop detailed event plans and determining guest flow for proper placement of food, beverage, and service stations.
Strengthened data management and tracking by designing and introducing CRM application, transforming hard copy files and records into electronic format.
Developed new operational procedures to enhance customer service / satisfaction; implemented fiscal procedures, including payroll.
Experience
2-5 Years
Level
Executive
Education
Master Of Business Administration
Catering Operations Manager Resume
Summary : Results-oriented and dedicated Catering Operations Manager with 15 years experience managing high volume programs for institutional events. Derive pride in the ability to mentor and super- vise employees, transforming them into competent, confident team members.
Skills : Microsoft Office, Cater ease, Cater expert, Hotel Sales Pro.
Description :
Set multiple room designs for events held at the country club.
Trained club personnel on the in-house audio visual system.
Cared for the overall cleanliness and upkeep of the various event spaces.
Met with outside vendors to fulfill the needs of clients for upcoming events.
Created weekly staff schedules and monthly labor reports.
Responsible for the OSHA safety program, staff training and building safety re- requirement.
Started out as a line cook at lunch then moved into working in the office.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Catering Operations Manager Resume
Summary : Catering Operations Manager Professional with commitment to outstanding customer service (15 years management experience). Consistent record of proven leadership through labor, cost, and inventory control. Demonstrate excellent written, verbal, and interpersonal skills.
Skills : Transport client for errands and appointments as needed., Monitor patient's behaviour/conduct, Maintain accurate documentation, Communicate with supervisor and client's family regarding patient's status, Comply with agency policies on patient confidentiality, Making Pies.
Description :
Managed all aspects of Catering Operations across 8 restaurant concepts and over 100 units.
Supervised call center of 4 representatives who were responsible for all Real Mex catering sales Supported effort to successfully develop and deploy company-wide online ordering.
Established and managed relationships with third party delivery companies.
Contributed to the creation of catering menus for the company.
Developed and implemented training materials necessary to execute and grow Real Mex catering business.
Assisted in innovating and designing of company catering packaging for all concepts.
Started out as a line cook at lunch then moved into working in the office.
Experience
7-10 Years
Level
Management
Education
BS
Catering Operations Manager Resume
Summary : Catering Operations Manager is responsible for Developing and executing a menu plan that meets customer needs, Managing dish washing schedules to ensure on time deliveries are made, Developing and implementing operational procedures to ensure food safety and sanitation standards are met, Ensuring that all food preparation and serving time is met.
Skills : Microsoft, Data Analysis, Process Improvement.
Description :
Worked in the office I would work with clients in planning their events.
Took over making sure everything for all events was taken care of, this included scheduling employees, ordering any rentals that may have been needed, writing beverage orders, coordinating with kitchen on departure times of events.
Managed daily operations including food preparation, prep time, staff scheduling and discipline.
Ensured that all menus are current and in compliance with company requirements.
Ensured that all kitchen equipment is functioning properly and that food safety standards are met.
Provided daily oversight of employee training.
Provided administrative support to the Restaurant Team Leader (RTL), including payroll processing, human resources functions and management of the restaurants financial records.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science In Accounting
Catering Operations Manager Resume
Summary : Catering Operations Manager is responsible for Managing consultants on site at events to ensure they meet their deadlines and schedules as well as ensuring that they are fully trained in how to operate in a catering operation environment, Ensuring that all caterers are meeting their deadlines and budgets by communicating with the event management team (EMT), Ensuring that all caterers are following all applicable laws, ordinances, contracts and procedures.
Skills : Staff training/ development Extensive food/beverage knowledge.
Description :
Presented quarterly financial reports to management team (quarterly).
Assisted in developing new menu items for the restaurants menu for the upcoming quarter or season through consulting with chefs/chefs at a local restaurant in order to ensure proper sourcing.
Assisted in planning dates for weekly catering events such as weddings or parties with food and beverages sourced.
Ensured that every detail of the food and beverage service operation is performed to high quality standards.
Developed relationships with suppliers/vendors to ensure services are delivered on time.
Managed inventory levels in accordance with purchasing policies and procedures.
Provided training to employees in an effort to increase efficiency and customer satisfaction.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science In Accounting
Catering Operations Manager Resume
Summary : Catering Operations Manager is responsible for Working closely with GM, SVP, SVP of Marketing Sales SVP of Finance Operations to develop and deliver a weekly menu plan that meets seasonal demand and profitability goals set by management, Maintaining excellent relations with both customers and suppliers through timely communication of all menu plans, products, pricing information and other pertinent information to the appropriate level within the company.
Ensured that all equipment is maintained in a state of good repair.
Maintained accurate records for all transactions.
Served food to all dining guests and employees.
Determined menu items for the establishments customers.
Prepared and served alcoholic beverages (beer, wine, etc.) as well as create mocktails, cocktails, and other drinks not on the menu.
Cleaned duties such as mopping floors, wiping counters, dusting surfaces, etc.
Coordinated with restaurant management to ensure that the establishment is operating efficiently while maintaining the reputation of the business.
Experience
7-10 Years
Level
Management
Education
GED
Catering Operations Manager Resume
Summary : Catering Operations Manager is responsible for Developing and managing the daily menu plan that includes both cost and schedule, Selecting and managing suppliers to ensure quality products, while keeping costs in check, Managing supplier relationships to ensure quality products at competitive pricing.
Skills : Planning Skills, Supplying Management.
Description :
Developed a budget plan that includes both fixed costs (wages) and variable costs (food expenses).
Monitored company sales figures to ensure profitability goals are met by all catering operations.
Maintained an accurate accounting system that tracks sales figures for all catering.
Managed the daily operation of the catering operation.
Ensured all food is prepared in accordance with company standards and specifications.
Ensured that all menus are prepared to customer specifications and that menu items are present on hand at all times.
Worked closely with HR to identify, mitigate, and avoid potential issues with guest satisfaction and guest experience.
Experience
7-10 Years
Level
Management
Education
MS
Catering Operations Manager Resume
Summary : Catering Operations Manager is responsible for Communicating with customers about menu items and dining experiences to ensure that guests are satisfied with their dining experience, Developing a relationship with suppliers to accomplish daily tasks such as preparing orders for delivery, Developing working relationships with vendors to ensure that food is delivered on time and prepared properly.
Skills : Environmental Control, Quality Control Managemnet.
Description :
Managed the kitchen staff, including staff scheduling and training, inventory control, operating schedules, quality control, working with vendors to ensure proper staffing levels for each shift.
Identified opportunities for growth through customer demand and product development.
Acted as an expert within the company.
Provided direct oversight to the catering team and other members of the catering team regarding operational issues.
Managed food safety, quality control and quality assurance of food in all caterer facilities.
Coordinated with other departments to ensure a safe, clean and hygienic environment for caterers and staff members.
Identified opportunities for expansion of catering services in the area or new locations.
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