A Customer Advisor comes to rescue when customers need some clarification, or when they are lost or when they are just in need of some information about products and service. Some of the core duties that top the listing in the Customer Advisor Resume are – helping the company in enhancing its brand value and image, promoting the company, informing customers about the services that are provided by the company, suggesting appropriate product and service to the customers, keeping the customer connected with the senior employees of the company and executing all other tasks as needed.
Few useful traits and skills that will help candidates succeed in this line are – good communication skills, good listening skills, being able to work as a team, patience, ability to stay calm under pressure, open-minded attitude, good timekeeping the mind and being able to handle complex customers and situations. Although a college degree is not mandatory for this role, employers want to see in the resume qualifications like a GCE’s or NVQ’s in customer service.
Objective : An experienced administrator with knowledge of business practices. A good communicator, who has demonstrated a high degree of initiative and self-motivation, enjoyed the challenges of a busy and demanding environment.
Skills : Powerpoint, microsoft office.
Description :
Responding to or initiating contact with customers with the aim of attending to customer needs through inbound or outbound connections within the defined parameters.
Handling customer complaints and needs with the approved level of service and urgency to enhance customer satisfaction.
Handling all customer interactions via phone or email with professionalism and efficiency.
Educating customers on MTN's products and services Handling escalations as deemed appropriate.
Creating customer loyalty and retention through up sell and cross-sell during customer interactions.
Utilizing appropriate Customer Support systems, databases, processes, policies, and procedures to support work.
Gained very good interpersonal and organizational skills.
Experience
2-5 Years
Level
Junior
Education
Health Information
Sr. Customer Advisor Resume
Summary : Excellent working knowledge of Adobe Photoshop & basic knowledge of AI and ID. Efficient in Printers Plan, providing estimates and job entry. Operated Xerox, 250 DocuColor, 550 Color, 560 Color, 120 Nuvera and limed experience 770 Digital Press. Ability to train, motivate, and supervise customer service employees. Great with customers, remembering repeat customers by name.
Skills : Microsoft Office, Banking and Finance, Accounting, Accounting.
Description :
Performed Clerical Duties such as collecting on past due accounts from members with credit cards from bank institution.
Responsible for transferring and confirming small to large amount balances from account to account upon the request of a member.
In addition to providing hardship credits, programs, and payment plans to members involved in natural disasters, critical illness, and financial distress.
Interpersonal skills & Customer service Enhance and strengthen corporate and community relationships through excellent communication, negotiation, troubleshooting, and motivations skills.
Extend outstanding support to customers, diplomatically resolving their issues while meeting corporate objectives.
Bring enthusiasm to team projects and help others to develop workable ideas.
Sensitivity, respect, and compassion of others in culturally diverse populations.
Experience
7-10 Years
Level
Management
Education
Customer Service
Jr. Customer Advisor Resume
Objective : Qualified service advisor with seven years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.
Skills : Microsoft Office.
Description :
Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as a key holder, responsibly opening and closing store.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained cleanliness and presentation of stock room and production floor.
Experience
2-5 Years
Level
Executive
Education
Diploma
Customer Advisor/Associate Resume
Objective : Call Center Representative versed in customer support in mid call volume environments. Average computer skills and good telephone etiqutte. Motivated customer service both in call center, store and restaurant.
Skills : Microsoft Office, 10-Key.
Description :
Politely assisted customers in person and via telephone.
Described product to customers and accurately explained details and care of merchandise.
Greeted customers entering the store to ascertain what each customer wanted and needed.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Customer Advisor/Assistant Resume
Objective : To obtain a career that utilizes my experience as a Jill of all trades in sales, communication, and training.
Skills : <div>Good timekeeping, Open minded attitude.</div>
Description :
Liaison between customer and mechanic on process and progress of customer vehicle maintenance.
Communicated to customers and managers on status and repairs of vehicles.
Managed customer files and kept in constant contact with customer with work done on the vehicle including each call to customer, vendors and warranty groups that were contacted, estimates, and completion of repairs.
Lead presentations for company-wide changes to the process.
Facilitated and Assisted in company events including town hall meetings with CEO and other events the company provided (monthly meetings, top in region/nation parties, holiday parties).
Event managing included decorations, games and prizes, allotted times and contact for speeches.
Built long-term customer relationships and advised customers on purchases and promotions.
Experience
2-5 Years
Level
Junior
Education
Culinary Arts
Customer Advisor/Advocate Resume
Summary : Co director and choreographer of a group called Pride Project. A after school program for middle and elementary school kids teaching them all aspects of the arts through dance.
Skills : Microsoft word,office.
Description :
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Trained 5new sales associates each quarter.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Followed up with over 40customers each week to verify that they were satisfied with purchases.
Check on all animals and make sure they have food, water and are not sick.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Customer Advisor/Representative Resume
Summary : Customer Advisor is responsible for providing support to customers, who are often referred to as customers, with the goal of helping them solve their problems. This position is typically located in a company’s strategic consulting team, where the customer advisor works closely with marketing and sales teams.
Skills : <div>Ability to remain calm under pressure, Friendly and tactful personality.</div>
Description :
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Trained 5new sales associates each quarter.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Followed up with over 40customers each week to verify that they were satisfied with purchases.
Check on all animals and make sure they have food, water and are not sick.
Experience
7-10 Years
Level
Management
Education
Customer Service
Customer Advisor/Coordinator Resume
Summary : To be a resourceful and effective team player at all levels of any organization, with a bias towards Accounting, Financial Management and Analysis, Banking and General Administration. My short term objective is to be part of a hardworking and implementation team where I would learn practical applications and concepts of fundamental importance in Economics, Audit, Business Ethics, Taxation and Financial Management.
Adjusted repaired systems to meet manufacturers' performance specifications.
Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
Communicated effectively with customers on future problems and repairs that might need to be addressed.
Reviewed work orders and discussed them with supervisors.
Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
Interfaced with management and colleagues in a professional manner.
Diagnosed computer and electrical failure with appropriate testing equipment.
Experience
7-10 Years
Level
Consultant
Education
BA In Human Resource
Customer Advisor/Executive Resume
Summary : Assistant Store Manager with a company that prides itself on customer service. Experienced at selling and service, sales floor leadership, store operations, visual merchandising and promoting a team environment.
Skills : Microsoft Office, SAP, Sales Force.
Description :
Hired to handle escalated incoming calls for AQUOS TV's under the AQUOS Advantage Program and other specific electronic products and services.
Worked diligently with authorized/non authorized servicers and logistics.
Processed exchanges for customers under manufacture warranty.
Resolved customer's complaints applying problem solving and multitasking skills with a high degree of customer satisfaction.
Handled escalated issues with one call resolution.
Processed return authorizations for hundreds of retailers.
Scheduled service appointments throughout the US and other countries via Service Bench.
Experience
7-10 Years
Level
Management
Education
Business Management
Customer Advisor/Specialist Resume
Objective : Work to successfully implement the integration of efficient and economical advanced biofuel technologies in order to fulfill energy demands, provide economic stimulation, and create a sustainable energy system.
Skills : Microsoft Office, Microsoft Word, Microsoft Power Point.
Description :
Wrote customer work order tickets, showed benefits and features to tires.
Addressed customer concerns with the service manager.
Sold service on customer vehicles and tires.
Opened closed the store as needed, counted and made deposits to the bank.
Keep our store number one with tire sales and overall service within the district, top 10 within the country.
Skills Used Ability to have a conversation with our customers, understanding there needs while asking open-ended questions.
Changed tires, oil, wiper blades and much more.
Experience
0-2 Years
Level
Entry Level
Education
Certifications
Customer Advisor Resume
Headline : To obtain a position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people.
Skills : <div>Being able to work in a team, Patience.</div>
Description :
Manage to pull in truck pallets every truck week, as well as key holding responsibilities.
Manage and supervise over10 or more employees.
Observe and coach associates in sales floor techniques and customer management skills.
Plan and delegate assignments based on workload assignments and employees schedules and availability.
Completing planograms and store resets on scheduled dates.
Most duties required lifting 50 lbs or more of product.
Cashier Animal and Nutritional specialist Stock Receiver and putting away stock.
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