Client Relations Specialist Resume
Objective : A results -oriented individual with excellent qualifications. Command outstanding communication skills and interpersonal skills. Strong time management and organizational skills. Presents a professional and positive company image at all times.
Skills : Microsoft Office, Salesforce.
Description :
- Ensured all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
- Planned and managed the customer test drive process with the executive and offering product insight during the test drive process.
- Delivered and provided explanation of vehicle's technology and features to the client.
- Answered incoming calls and directed calls to the appropriate departments.
- Completed DMW registration for new vehicle purchases.
- Answered incoming calls, directed calls to the requested destination.
- Placed restock orders for complimentary refreshments for our guests.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Sr. Client Relations Specialist Resume
Headline : Highly enthusiastic Client Relations Specialist professional with Friendly client service professional with a track record of managing a wide variety of customer service issues quickly and efficiently.
Skills : Microsoft Office, CRM, Sales, Customer Relations.
Description :
- Researched, calmed and rapidly resolved client concerns via replies from weekly survey responses.
- Addressed negative customer feedback immediately.
- Assisted in managing the referring veterinarian's database.
- Verified, edited and modified referring veterinarian information.
- Interviewed, hired and trained new customer service representatives.
- Oriented students, interns, and residents on a yearly basis.
- Conducted evaluations of staff which included writing annual reviews and conducting monthly staff meetings.
Experience
5-7 Years
Level
Executive
Education
Communications
Jr. Client Relations Specialist Resume
Objective : A results oriented financial executive skilled at conceptualizing and implementing strategic objectives, an effective manager and strong leader with a proven track record in corporate finance and business development.
Skills : Time-management, Leadership, Administrative, Team Oriented, Self-motivated.
Description :
- Scheduled clients for appointments through referrals or doctors.
- Taken deposits and checks outpatients at the end of their visit.
- Maintained a professional and confidential environment for all clients.
- Researched and communicated with the patient about sensitive billing issues and respond to inquiries regarding billing issues and problems.
- Worked with BlueCross BlueShield insurance for pre-authorization and claims.
- Followed up on submitted claims, and resubmitted claims as necessary.
- Ensured patient accounts are up-to-date and billing information is accurate.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Client Relations Specialist III Resume
Summary : Over 13 years of progressive experience in managing high performance teams. Experience in developing and executing business plans to achieve targets and revenue profitability.
Skills : Computer Applications/Software Microsoft Office, Lotus Symphony Lotus Notes, Sametime, And Connections Hyperion Intelligence Explorer.
Description :
- Conducted interviews with prospective brokers and sales associates.
- Trained co-workers in the processes of marketing and data analysis.
- Assisted in supervising the day-to-day activities of interns.
- Assisted administrative faculty and brokers in their daily tasks.
- Ensured the client base was content with the company and the sales brokers.
- Implemented procedures and developed unique ideas that would enhance the marketing efforts of the company.
- Verified all information was updated in the database.
- Developed forms and downloaded information to be utilized by the sales brokers for possible client investments.
Experience
10+ Years
Level
Senior
Education
Business Administration
Client Relations Specialist II Resume
Summary : Expert in building team cohesiveness and contract negotiation experience. maintained highly strategic relationships globally.
Skills : Communications, Event Planning, Event Management.
Description :
- Maintained three to five major accounts at a time, to include Home Depot, Lowes and Staples.
- Followed-up with existing accounts to ensure customer satisfaction, consulted on new product lines and offered training to clients for new products.
- Handled 35-40 residential and commercial calls daily regarding account billing and technical support.
- Assisted clients with billing issues and merchandise return authorization claim using basic accounting.
- Trained account specialists and mentored as needed.
- Communicated frequently with clients on updates, information, concerns and suggestions.
- Proactively anticipate customer needs and identify any potential issues.
- Created recommendations and facilitate action for resolution.
Experience
7-10 Years
Level
Management
Education
Organizational Management
Client Relations Specialist I Resume
Headline : A Team player with a passion for new ideas and highly innovative and results oriented. Handle multiple business lines simultaneously recruitments.
Skills : Microsoft Office, University Recruiting.
Description :
- Maintained the highest level of contact with clients to assure a strong, positive relationship exists.
- Acted as a point of escalation for all services delivered to the client.
- Ensured delivery on all objectives and commitments to special clients.
- Researched and responded in a timely manner to highly complex or large-size clients with regards to their needs and interests.
- Participated in dispute resolution for all contract-related issues.
- Monitored the effectiveness of systems, policies, and procedures and makes appropriate recommendations to ensure daily operations are efficient.
- Responsible for all planning surrounding daily, month-end and annual production runs.
Experience
5-7 Years
Level
Executive
Education
GIA Certification
Client Relations Specialist/Coordinator Resume
Summary : Experienced Client Relations Specialist Professional with a focus on sourcing, recruiting, applicant placement, performance management, employee development and client relationship management.
Skills : Microsoft Office Suite, PC and Macintosh operating systems.
Description :
- Responsible for managing every aspect of client accounts and providing excellent service.
- Met and exceeded client expectations, by setting appropriate deadlines and ensuring appropriate communication every step through the process.
- Mentored and trained staff on verification and criminal research teams.
- Managed the verification team and providing them appropriate guidelines and feedback regarding their performance and workflow.
- Coordinated all workflow of all staff members to ensure consistency, quality, and timeliness of client reports.
- Provided accurate and thorough documentation of all information collected regarding an applicant.
- Completed and prepared all casework associated with client and prospect meetings.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Client Relations Specialist/Executive Resume
Summary : Experienced Recruitment professional with a focus on developing and implementing sourcing, recruiting, applicant placement, work force planning, performance management, employee development and client relationship management; with specific industry experience in Management Consulting, Retail and Healthcare.
Skills : Time-management, Leadership, Administrative, Team Oriented, Self-motivated.
Description :
- Responsible for managing every aspect of client accounts and providing excellent service.
- Included assisting Human Resource Representatives through the background check process.
- Experienced working with entry-level to the executive-level placement of applicants working in many different industries from IT, Manufacturing, Food Science and Publishing/Broadcasting.
- Met and exceeded client expectations, by setting appropriate deadlines and ensuring appropriate communication through every step of the process.
- Mentored and trained staff on verification and criminal research teams.
- Managed the verification team and provided them with appropriate guidelines and feedback regarding their performance and workflow.
- Coordinated workflow of all staff members to ensure consistency, quality, and timeliness of client reports.
- Provided accurate and thorough documentation of all information collected regarding applicants.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Lead Client Relations Specialist Resume
Headline : Detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
Skills : Outlook, Proposal Writing, Client Relations, Sales, Money Handling, Research.
Description :
- Scheduled client and vendor appointments.
- Prepared Investment and Insurance proposals and account paperwork.
- Sent to Custodian and track process.
- Maintained and update database.
- Prepared client reports and reviews.
- Created letters and e-mail templates.
- Maintained and updated client tracking reports.
- Updated and maintained Social Media.
Experience
5-7 Years
Level
Executive
Education
BS
Client Relations Specialist Resume
Objective : Structured Business Partnerships, worked with Global Teams, ensured delivery of Cost-Effective IT solutions & services,
coupled with sound understanding of businesses and its extended supply chain.
Skills : Microsoft Outlook, Organizational Skills, Phone Etiquette.
Description :
- Communicated daily with clients regarding accounts Effectively solved program challenges Analyzed and Assessed 20+ programs' profitability status.
- Communicated with various medical facilitates Management of multimedia interactions Ongoing management of patient and client data Provide.
- Delivered sales support for new and existing clients.
- Improved client satisfaction Create and modify procedures Internal and external training Support ticketing system/SLA.
- Answered phone calls from clients/associates and dealing with inquiries, running daily weekly and monthly reports, completing errands for attorneys.
- Worked directly with outside service providers on behalf of the client performing status checks.
- Maintained office supplies and inventory, overall office presentation, and operation of general office equipment.
Experience
2-5 Years
Level
Executive
Education
IT
