Community Association Manager Resume Samples

A community association manager is a professional who ensures that the community runs smoothly and efficiently without compromising on the needs of its members. A well-crafted Community Association Manager Resume mentions such job duties like – examining properties, directing projects, securing necessary services such as price negotiation, trash removal, financial planning, leasing, and resolving members complaints. Overall community association managers take responsibility for the whole association and its working.

The essential skills expected from a community association manager may include some or all of the following – customer service orientation, decision-making abilities, good writing skills, analytical knowledge, PR experience, time management, and dedication. Most of the employers consider handing over this job role to those candidates who have a degree in the field of communication, marketing, IT or a similar field.

Community Association Manager Resume

Summary : Preparing yearly fiscal budgets for all properties, purchasing and ordering supplies. Coordinating vendor drop offs, work orders, and handling owner disputes.

Skills : Leadership, Budgeting, Customer Service.

Description :

    1. Anticipating, analyzing and interpreting opinions, attitudes and situations that impact the operations and wellbeing of the community and 272 condo units.
    2. Responsible for day-to-day management of 22 buildings, common areas, clubhouse, maintenance activities, landscaping, and recreational areas such as the pool, spa, tennis courts, basketball court, gym, dog park, gate.
    3. Maintaining communication and organization between the board, owners, staff, tenants and vendors.
    4. Planning and implementing efforts of improvement for the betterment the community on behalf of the association.
    5. Responsible for the financial obligations of the Association, legal obligations, staffing needs, safety of the property and all activities required by the association Documents, Florida Statute 718 and the Board of Directors.
    6. Coordinate and attend all Board Meetings, including annual elections and budget meetings.
    7. Perform Notary services, background checks and interviews.
    8. Consulted with owners delinquent accounts and increased payments from 40% to 70% Assisted in increasing value of property from the average unit being sold in the $60k to now being sold in the $80k Cut community bills down by approximately 10%.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Management


Sr. Community Association Manager Resume

Objective : Over 20 years of extensive knowledge in the real estate industry in an Administrative and customer service capacity that gave me the opportunity to utilize my skills to become a commercial assistant property manager for 6 years and most recently a Portfolio Condominium Association Manager for 8 residential condominium communities.

Skills : MICROSOFT OFFICE, TOPS.

Description :

    1. Maintained a portfolio of 8 condominium associations and homeowner associations ranging between 16 and 132 individually owned units.
    2. Responsible for overseeing maintenance needed from data collected on monthly site inspections and communication via email and phone from owners.
    3. Maintained all personal customer account inquiries as well as monthly accounts payables for vendors.
    4. Signed all contracts and proposals for major projects as an agent to the association, coordinating scheduling of maintenance and community improvements.
    5. Attended monthly board meetings for association business.
    6. Created monthly agendas and management calendar for current and upcoming projects.
    7. Maintained monthly CC & R and work order reports showing timeline of project from start to finish.
    8. Reviewed monthly financials and homeowner accounts for delinquencies and controlled all monthly payables for vendors of the association.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates in Business


Jr. Community Association Manager Resume

Summary : Seeking employment as an security officer manager or Assistant Manager I have a Florida CAM License.

Skills : 18 Hour CAM Course, Community Association Manaager License.

Description :

    1. Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
    2. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
    3. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
    4. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
    5. Act as liaisons between on-site managers or tenants and owners.
    6. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
    7. Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
    8. Prepare detailed budgets and financial reports for properties.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
CAM License

Community Association Manager III Resume

Summary : More than twenty years of experience in progressively responsible administrative positions with emphasis in executive support with over 10 years in the mortgage banking industry. Recognized for ability to work well independently, proactively anticipating needs and taking action, and handling complex and confidential issues with high degree of professionalism and integrity. Proven ability to perform well in a fast-paced environment with multiple, competing priorities.

Skills : Microsoft Excel, Microsoft Word, Microsoft Outlook, TOPS Association Management Software, Exceptional Customer Service, Budget Development, Capital Reserve Planning.

Description :

    1. Reviewed weekly A/R and A/P reports and directed action for payment and collection.
    2. Reviewed monthly financial reports for accuracy and prepared variance reports for Board of Directors.
    3. Interacted directly with vendors and contractors, requested bids for upcoming projects, researched maintenance methods, practices and alternatives, and monitored the status of each project from start to finish.
    4. Provided effective customer service by assisting clients with maintenance requests, answering questions about the communities and assisting homeowners with issues regarding their property.
    5. Composed homeowner violation letters, implemented and updated monthly spreadsheets used to track correspondence, maintenance requests, work orders and action items pending and completed.
    6. Maintained individual homeowner and community files, prepared monthly reports, newsletters and special notices.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Community Association Manager II Resume

Summary : Mature professional, self-motivated, experienced, outgoing individual with successful work history in Education, Retail, Brokerage, Waste Hauling, Recycling, plus Service Dog and Obedience Training. Now seeking a permanent position as an Administrative Assistant, Administrative Support Position, or Office Manager.

Skills : Languages, Microsoft Office, Community Management Softwares.

Description :

    1. Serving as an off-site Association Manager to provide professional guidance to Condominium and Homeowner Association Board of Directors; as well as perform day to day management of the Association.
    2. Maintain a portfolio of eight properties, 632 units, totaling $132k in management fees.
    3. Manage the bidding process for property improvements, and standard maintenance issues.
    4. Draft and monitor budgets and expenses on behalf of the Association.
    5. Facilitate monthly Board of Director meetings, as well as the Annual Meeting for the Association Homeowners.
    6. Supervise vendors providing recurring services, and monitored specific contractor performance to ensure substantial compliance with contract specifications.
    7. Ensure compliance of Association documents.
    8. Create and manage monthly action lists for each property.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Community Association Manager I Resume

Summary : Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.

Skills : Computers, Micosoft products, office machines.

Description :

    1. Responsible for managing the day to day operation of 10 Condominium Associations and 5 Homeowners Associations.
    2. Act as liaison between Boards of Directors and residents, contractors, attorneys, and government agencies.
    3. Formulate proposed and final budgets, monitor financial statements for adherence to budgeted expenses.
    4. Prepare Board materials, meeting agenda, notices, minutes and management reports.
    5. Prepare written correspondence necessary to administer business of the associations.
    6. Investigate and respond to all resident concerns and questions via telephone and written communications.
    7. Routinely inspect association property, advise Board of findings and coordinate maintenance, repair and/or improvement of common elements.
    8. Prepare bid specifications and obtain contract proposals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Asst. Community Association Manager Resume

Summary : A professional management position in an environment of integrity and empowerment that keeps me professionally challenged and makes use of abilities in the areas of organization, general business management techniques and judgment, and a menu of other skills needed to assist in sustaining exceptional resident services.

Skills : Microsoft Office, Yardi, Tenant Pro, Rent Manager, Quickbooks, Peachtree.

Description :

    1. Conferred with representatives of Homeowners' Association or Board of Directors to collaborate and determine management priorities.
    2. Maintained good public relations and interacts with clients, customers, and co-workers in a positive, respectful and professional manner at all times.
    3. Evaluated financial status of the Association and prepare annual budget for review.
    4. Attended board meetings, presents property manager report, and assists in administrative tasks.
    5. Responsible for publishing newsletters and coordinating delivery or mailings.
    6. Updated the Board of Directors on CC & R's policies & procedures & provides information on current industry developments.
    7. Coordinated and arranges meetings, prepare agendas, record and transcribes minutes of meetings.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Licensed Community Association Manager Resume

Summary : Highly self-motivated and goal-oriented team player committed to pursuing a long-term career in Commercial/Association Management.

Skills : Microsoft.

Description :

    1. Monitored community activities to ensure compliance with covenants and restrictions.
    2. Issued violations, when found, and worked with members to amicably resolve said violations.
    3. Evaluated the bylaws of the associations to ensure compliance with state statutes and other applicable laws, rules and regulations.
    4. Prepared monthly income and expense statements for all the association members/owners, board members and respective committee members.
    5. Filed claims, placed and released Liens for past-due assessments.
    6. Initiated small claims for the directors/owners and followed through with mediation to recoup monies due.
    7. Worked with attorneys, collection agencies, as warranted, to collect past-due assessments in accordance with applicable state laws.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Management

Asst. Community Association Manager Resume

Summary : Regional Property Manager looking to provide comprehensive understanding, development, knowledge, and support. I will offer demonstrated aptitude in financial, technical and business operations. Ambition to progressively manage a large multi-family housing portfolio with focus on solutions, team work, resident satisfaction and economic performance.

Skills : Executive Administrative Assistant, Accounts Payable, Accounts Receivable, General Office Procedues, Banking and Fiscal Responsibility, Medical Terminology, Legal Terminology, Payroll, benefits, human resourcees, Facilities management and maintenance.

Description :

    1. Managed and supported portfolio in all capacities such as maintenance, financial, and compliance while emphasizing and delivering superior customer service to client communities and their firms.
    2. Created budget, fiscal management, vendor bidding, and insurance administration.
    3. Assisted homeowners and associations with problem resolution.
    4. Conducted physical inspections and management of maintenance for all communities.
    5. Managed compliance issues within the community.
    6. Worked closely with vendors to coordinate maintenance services.
    7. Attended and conducted monthly Community Association Board meetings.
    8. Represented The Management Trust with the highest of integrity and standards.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management

Community Association Manager/Coordinator Resume

Summary : Committed and motivated professional with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skills : Microsoft Word, TOPS, Microsoft Excel, Citrix, CyncSystems, ManageAmerica.

Description :

    1. Prepare and oversee budgets from over $4 million.
    2. Oversee the management and finances of the association.
    3. Oversee and direct the day-to-day operations of Concierge, Valet, Security, Maintenance, Housekeeping and Administrative divisions of the Associations.
    4. Negotiate and oversee contracts for services to the association for better costs and services provided to the association.
    5. Prepare notices and reports for the Board of Directors.
    6. Review security incident reports, conduct in-house investigations and generate violation notices and/or fines to residents.
    7. Ensure the highest quality of services to the clients and their guests through direct contact with the clients in addressing their issues.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Criminal Justice

Community Association Manager/Representative Resume

Objective : To further career in an established organization which provides a challenging work environment, an opportunity for learning and has potential for growth.

Skills : Residential Homes, Contract Negotiation, Microsoft.

Description :

    1. Manage all aspects of six community Associations.
    2. Responsible for writing all materials needed by Board and at Annual Meetings, to include writing newsletters, resolutions, policy statements, marketing material, etc.
    3. Prepare detailed reports to submit to the Board of Directors (BOD).
    4. Maintain most recent assessment of HOA properties for tax reporting purposes.
    5. Ensure all civil codes and legal document requirements are met and Association remains in compliance.
    6. Create BOD agenda and packets (BP) in accordance with procedures.
    7. Responsible for all BOD meeting follow-up, minutes, and correspondence.
    8. Conduct weekly common area inspections of the property and write violation letters.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business

Community Association Manager Resume

Objective : Highly qualified and results-driven professional, demonstrating solid interpersonal, communication, and problem solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background. Currently seeking a position which will utilize all skills, abilities, and areas of expertise.

Skills : Restaurant Management, Customer Service, Property Management, Marketing, Sales.

Description :

    1. Conducted weekly project inspections noting any violations and verifying any reported violations.
    2. Followed through with appropriate correspondence.
    3. Performed monthly audits on vendors to ensure proper insurances were current and correct, contacting any necessary parties for completion of any deficiencies.
    4. Reviewed all community insurance requirements and verifies proper coverage is obtained annually.
    5. Verified proper completion of subcontractor work prior to approving invoices for payment.
    6. Generated work orders for all customer service requests and forwarded a copy to the homeowner and vendor.
    7. Followed up on all complaints and inquiries to ensure completion and satisfaction.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration