A Consumer Sales Representative presents their employer’s products and services to targeted consumers. While the product and services vary, the duties disbursed are universally common and are seen on the Consumer Sales Representative Resume as – showcasing and promoting the company’s products to the consumers, gaining a strong knowledge of the products or services; following leads and targeting the people who are genuinely interested in the product; generating interest by implementing new and creative ways; offering coupons and discounts to consumers, and fostering a relationship with consumers.
The ability to promote the product/service and to motivate the consumer to buy the same is the key to success in this role. Other crucial skills include the following – excellent interpersonal skills, the ability to read people well; accuracy with numbers; and demonstrating a can-do attitude and confidence. Most of these reps hold a degree in marketing or sales.
Objective : Seeking to obtain a position utilizing my strong organizational skills, educational background, and ability to work well with people A leader and self-starter who takes initiative Proven ability to complete objectives supporting corporate mission and vision principles.
Provided world-class Customer Service to consumers that meet and cover all available lines of business within the cable, home phone, internet, and home security needs.
Interacted with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
Recorded customer information and inquiries using a computerized system.
Stayed up-to-date with current and emerging communications and entertainment technologies.
Recognized, promoted, and sold products and service value.
Demonstrated closing techniques consistently, repeatedly, and in a timely manner along with the ability to establish and maintain effective relationships with customers.
Promoted and recommended Comcast products and services based on the customer's needs and interests.
Entered and confirmed sales when appropriate.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Consumer Sales Representative Resume
Summary : Proactive and organized individual seeking an administrative assistant position. Offering 15+ years of experience with strong clerical and communication skills. Excellence in providing effective office support and customer satisfaction.
Provided customers with information on obtaining new products and services such as telephone and internet.
Educated customers on the benefits of obtaining those particular services.
Processed internet, television, and phone orders for new/existing customers.
Handled billing inquiries and educate customers on the importance of new services.
Worked with various MS systems like EXCEL, WORD, and Powerpoint.
Navigated the internet to find various facts through the company's intranet.
Supported other lines of business as call volume dictates.
Experience
10+ Years
Level
Senior
Education
Diploma In General Studies
Consumer Sales Representative Resume
Objective : To obtain meaningful sales career opportunity with a reputable organization that supports my personal and professional growth allowing me to be an active and innovative performer.
Skills : MS Office, Data entry, Customer Service.
Description :
Established communication with new and existing customers to discuss their requirements and to explain how the company's specific products and services will meet their needs.
Answered customer questions about products, prices, availability, or credit terms.
Prepared sales contracts for orders obtained and submitted orders for processing.
Collaborated with colleagues to exchange information, such as selling strategies and marketing information.
Maintained accountability of financial transactions and contract values.
Used computers and computer systems (including hardware and software) to process transactions, retrieve data, and to complete business functions.
Developed specific goals and plans to prioritize, organize, and accomplish assigned and unprogrammed work activities.
Experience
0-2 Years
Level
Entry Level
Education
Bachelors Of Art
Consumer Sales Representative Resume
Objective : To obtain a secure and challenging Consumer Sales Representative position in which I can use my skills as well as continue to expand knowledge and experience to better serve my employer.
Responsible for selling the company's products and services from inbound calls.
Talk to 20-30 customers a day that was considering purchasing Dell products for their personal and/or business use.
Responsible for delivering a positive customer experience while maximizing revenue and margin generation.
Learned a broad range of Dell technology, products, and service and was able to identify how these products and services align to customer's needs.
Explained technical, industry, and market facts to position Dell as a competitive solution.
Cooperated and collaborated with colleagues, cross-functionally, to support the sales process.
Regularly adjusted to multiple demands and shifting priorities and handled in-bound calls.
Experience
0-2 Years
Level
Entry Level
Education
B.S in Marketing
Consumer Sales Representative Resume
Objective : Adaptable, enthusiastic sales, management and customer service professional with significant experience in leading and training individuals and team members to achieve successful results. Background includes public speaking, parts and service supervision, training, sales, quality control, and team building.
Responded to inbound calls from customers wishing to purchase personal computers.
Served as the lead Product Advocate for the entire sales site, with responsibility for monitoring and training 15 team members in new technologies and sales techniques for existing and new technologies.
Measured on performance with a monthly quota which included total sales as well as upgrades, margin, accessories, and service.
Frequently exceeded 125% of monthly quota in all categories.
Established effective relationships with customers and internal partners.
Maintained product knowledge in order to recommend the best custom options based upon the use of consultative methodologies.
Ensured consistency in customer communications by executing the company's standard procedures for quality control, and applying a customer-centered approach to every customer interaction.
Experience
2-5 Years
Level
Junior
Education
Certification In Sales
Consumer Sales Representative Resume
Objective : To secure a Consumer Sales Representative position where I can provide assistance to divisional leadership by establishing, facilitating, gathering and processing workload resources to achieve common goals and objectives.
Skills : Increasing sales, MS Office, Business Development.
Description :
Sold commercial auto warranty and service products.
Maintained monthly sales and service quotas.
Upheld quality standards for publicly traded fortune 500 corporations.
Collections on outstanding warranty and contract debts.
Reviewed warranties terms and agreements to determine what benefits and services were covered in the plan.
Recognized and alerted the management of trends in consumer call volume.
Responsible for developing dealer relationships as well as executing the sales process.
Experience
2-5 Years
Level
Junior
Education
B.S in Business
Consumer Sales Representative(Retail) Resume
Objective : Over four years of experience working in diverse retail sales and customer service environments. Maintained excellent customer service skills with a proven record as a top sales performer.
Skills : MS Office, Marketing Strategies, Organizing, Cold calls.
Description :
Delivered sales result through providing exceptional customer service.
Exceeded or met monthly sales goals of strategic products such as but not limited to, Voice, High-Speed Data, TV, and Internet Content Product offerings.
Delighted and retained existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries.
Consulted with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or offer at a better value.
Followed cash management procedures to assure accuracy in all cash and payment handling from customer to deposit
Kept current with promotions, products and technology necessary to exceeding or meeting sales goals.
Experience
2-5 Years
Level
Junior
Education
B.S in Management
Consumer Sales Representative Resume
Summary : Results-focused, quality-driven professional with extensive experience in business and operational development positions, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals.
Skills : MS Office, Customer Relationships, Reaching Annual Goals.
Description :
Provided customer service for a high volume of inbound telephone calls with the objective of selling new or additional products and/or services while providing customer satisfaction and retention.
Interacted with customers and company sales and/or service representatives to handle a variety of functions.
Answered non-technical questions regarding company products and determined the status of returns, repairs, replacements, orders, delivery schedules, etc.
Maintained records of returns, scheduled changes, product enhancements or changes, and product pricing.
Resolved return credit problems, answered billing questions, took orders by telephone and handles correspondence from customers and representatives.
Quoted prices and delivery dates.
Responsible for closing the sale as appropriate, and received sales incentives for exceeding company goals.
Experience
7-10 Years
Level
Management
Education
B.S in Marketing
Consumer Sales Representative Resume
Summary : To do my best to serve your organization in such a way that is beneficial for the organization, for your clients, and for myself. To conduct myself with the highest standards of excellence in work and ethics to achieive sales and marketing goals.
Skills : Customer Service, Microsoft Office, Cash Handling, Server.
Description :
Responsible for all sales of Bestfoods products at A&P / Farmer Jack Supermarkets, independent groups, and all inner-city wholesalers.
Managed promotional funding at the headquarters level and oversaw some 120 retail stores.
Expanded wholesale client base to grow Oil sales from $1 million to $3 million per year within the Arabic market.
Tripled Pasta distribution at Farmer Jack by utilizing account sales and market share information.
Consistently achieved sales goals in assigned account responsibility.
Responsible for all aspects of customer relations including, but not limited to billing and payment inquiries, sales, and marketing of new and existing products and problem-solving.
Delivered world-class customer service and build customer satisfaction and loyalty.
Experience
7-10 Years
Level
Consultant
Education
BA In Journalism
Consumer Sales Representative Resume
Objective : I am a passionate leader who enjoys challenging assignments, achieving and exceeding sales objectives, and giving exceptional customer service. With over eight years of experience in management and sales and thirteen years in customer servic with ability to meet objectives and build effective relationships that will align with your business mission.
Skills : Research, Investigation, Product Development, Public Relations, Marketing.
Description :
Recommended and helped customers select merchandise based on their needs.
Managed Exchanges and returns.
Multitasking processing 20 customer's orders per day merchandise for customers quickly and efficiently.
Confirmed that appropriate changes were made to resolve customers' problems.
Informed customers about sales and promotions in a friendly and engaging manner.
Processed up to 20 customer orders per day.
Assisted current and potential customers with sales via telephone.
Directed customers and potential customers to the correct departments.
Processed soft credit checks, changed accounts, and assisted with billing and troubleshooting issues.
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