Crew Scheduler Resume
Headline : Principled, goal-oriented professional with years of experience and rising levels of responsibility in high-pressure, fast-paced, deadline-driven roles. Seeking to utilize skills within a result-oriented, ethical environment.
Skills : SAP, CRM, SABRE.
Description :
- Effectively managed a high-volume of inbound and outbound Crewmember call Responsible for the day to day operation in terms of a staffing company.
- Interacting with Flight and In-Flight Crewmembers via phone and email on a daily basis to ensure all scheduling needs and/or requests are met.
- Flight and In-Flight requests are met through the Flight-line Internet Crew Access web portal or FLICA.
- Ensuring customer service protocol was met to strengthen departmental relationships.
- Departments include In-Flight Operations, Flight Operations, and System Operations Control (SOC).
- Adhering to all applicable Federal Aviation Regulations (FAR Part 91 & FAR Part 121) and JetBlue Airways Flight Attendant and Pilot scheduling policies.
- Monitored costs - schedules were executed and managed to provide schedule coverage at the most efficient cost levels.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts
Crew Scheduler I Resume
Objective : Seeking a career where can evolve current skills, challenge with new experiences, and gain experience in Human Resources and professionalism, in a workplace that respects me and allows to grow as an employee.
Skills : Customer Service, Adobe Photoshop, Administration.
Description :
- Coordinated complex daily staffing schedules to ensure the on-time departure of flights nationwide.
- Leveraged technological tools and creative resource distribution to meet both staffing and reserve coverage demands.
- Optimized employee schedules to promote work-life balance for flight crews and comply with industry employment regulations.
- Coordinated staffing for special projects and VIP operations, including charter flights for college and professional sports teams, corporations.
- Optimized hotel and transportation expenditures by negotiating reuse of prepaid services and favorable cancellation policies with vendors.
- Sustained positive staff and management relations as a member of the Advisory Team, tasked with communicating team members' concerns.
- Fostered open communication and productive team collaboration as a liaison between Flight Attendant Crew Bases and Flight Operations teams.
Experience
2-5 Years
Level
Junior
Education
Master Of Business
Crew Scheduler/Co-ordinator Resume
Summary : Objective is to gain employment at Falcon Aviation as a dispatcher. Have an extensive aviation background and have recently earned FAA dispatcher license from Falcon Aviation and would love to become part of the team.
Skills : Management, MS-Office.
Description :
- Created and modifying pilot and flight attendant schedules in compliance with all applicable FAA regulations and contractual obligations.
- Ensured all crew members are notified of any schedule changes.
- Closely monitored the current state of flight operations, especially during periods of inclement weather or other circumstances that may result in delays.
- Precise communication with other scheduling personnel, crew members.
- Great ability to make and execute decisions under intense deadline pressure.
- Constant interaction with crew members, applying rules consistently. Skills Used travel industry, airport codes, itinerary building.
- Worked closely with other airline operations discipline within the Operations Control Center.
Experience
7-10 Years
Level
Management
Education
Tourism
Crew Scheduler II Resume
Headline : Customer Service professional offering excellent communication and computer skills. Meet deadlines and work with a high level of awareness and adaptability.
Skills : Excellent vocal and written skills, Excellent at completing multiple tasks.
Description :
- Issued tickets, processed transportation vouchers, and refunds for traveling customers.
- Processed reimbursement checks for damaged and lost baggage. Provided assistance to customers traveling with disabilities.
- Prepared daily cash deposits for funds collected for ticket sales, excess baggage charges, and upgrade requests.
- Prepared correspondence and compensation for customer complaint letters received.
- Loaded and unloaded customer baggage, Mail, and cargo from aircraft according to aircraft weight and balance requirements.
- Built, merged, and assigned flight sequences for reserve pilots and flight attendants that ensured coverage of American Eagle flights.
- Processed sick calls, monitored flight schedules, and provided legal crew staffing per FAA regulations.
Experience
5-7 Years
Level
Executive
Education
Associates
Jr. Crew Scheduler Resume
Objective : Highly reliable and focused Logistics Specialist with strong record of exemplary customer service. Trainer. Able to work independently with little to no supervision or as a team member.
Skills : Microsoft Office, Hotel Management, Airport Safety.
Description :
- Scheduled crews for flights coming in and out of company domiciles.
- Maintained legality issues for crews, with the daily responsibility to monitor FAR and contract legalities for crew schedules.
- Specifically, warnings/violations, violations, and reduced rest warnings.
- Held responsible for crew domicile coverage on a daily basis.
- Responsible for communication with crews on showtimes, duty limitations, critical off times, delays, and travel arrangements.
- Coordinated crew flights and crew lodging. Multi tasked on a daily basis with high volume calls.
- Responsible for updating and communicating head start and rest delays to dispatch and any other discrepancies that may the airline operation.
Experience
2-5 Years
Level
Junior
Education
BS
Crew Scheduler/Analyst Resume
Headline : Professional experience including Operations Logistics, Sales, and Work Abroad. A global-minded citizen with a demonstrated ability to multi-task and make time-sensitive decisions to facilitate operational integrity.
Skills : Microsoft Office, Customer Service, Accounting.
Description :
- Ensured efficient utilization of pilots and flight attendants. Performed last-minute schedule changes as needed.
- Communicated schedule changes to crewmembers in a timely manner and book flights with Sabre.
- Ensured that all crewmember assignments are in accordance with FAA mandated regulations, company policies, and crew member contracts.
- Processed trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
- Worked closely with dispatchers to coordinate the efficient daily operation of the airline.
- Created schedules for flight crew members, found replacement crew members for sick calls, and delayed or canceled flights.
- Verified all crews were legal under FAA Laws and Union Rules and Policies.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Crew Scheduler III Resume
Summary : Highly reliable and focused Logistics Specialist with strong record of exemplary customer service. Able to work independently with little to no supervision or as a team member.
Skills : Computer applications, Databases and spreadsheets.
Description :
- Coordinated flight crew coverage with System Operations Control center. Maintained databases of logistics information.
- Processed and recorded crew members' schedules and schedule and process adjustments.
- Monitored FLIFO and coordinate with the Crew Coordinator to maintain an on-time schedule, preventing and minimizing crew delays and misconnects.
- Participated in shift turnover briefing, provide updates and reviews of daily operations.
- Assisted Crew Coordinator with daily decision making regarding crew member scheduling and flight status.
- Crew reservations and transportation arrangements during irregular operations.
- Communicated with crew members regarding necessary schedule adjustments and reserve coverage.
Experience
10+ Years
Level
Senior
Education
Education
Sr. Crew Scheduler Resume
Summary : Previous experience with customer service and transportation. Have knowledge in data/stats/record keeping within databases and spreadsheets.
Skills : Microsoft Word, Excel.
Description :
- Monitored and assigned crew members to all scheduled and unscheduled flights, including charters and maintenance flights.
- Administered scheduling policy as defined by the FPA/ALPA Contract.
- Applied all Federal Aviation Regulations as stated in Section 121.500(Subpart S).
- Maintained cost-effective measures relative to operations and communicated enhancements for cost reduction to upper management.
- Trained new personnel on all applications and job duties with success rate.
- Recipient of FedEx "Bravo Zulu" awards for going above and beyond in nonstandard operations.
- Managed overflights and crew members per shift.
Experience
10+ Years
Level
Senior
Education
BA
Crew Scheduler/Representative Resume
Summary : Currently seeking a position within the Customer Service field. Experiences include Customer Service interactions (both in person and call center).
Skills : Computer Skills, Technical Skills.
Description :
- Provided customer service in a SOC environment to all crewmembers.
- Followed federal regulations per pilot and flight attendant contracts.
- Monitored crew member's daily calendars through Crew Trac and track flights through Flight Trac.
- Filled open time/open segments by utilizing reserve and line holder crewmembers.
- Worked closely with sector supervisors and dispatchers in requesting flight delays and notifying crew of daily changes.
- Processed gate returns, diversions, fuel stops, and any weather, maintenance, or atc that may result in delayed or canceled flights.
- Maintained schedules for pilots and flight attendants for all USAir Express flights.
Experience
7-10 Years
Level
Management
Education
Medical
Asst. Crew Scheduler Resume
Objective : A highly talented and versatile professional seeking a challenging and rewarding position in a great company where aviation background and Customer Service skills can be utilized.
Skills : Microsoft Word, Excel, Management.
Description :
- Ensured crewmember assignments are in accordance with the applicable FAR's & Contract requirements.
- Interfaced with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered flights.
- Awarded and cover non-routine time off requests such as vacation, leaves, sick, and trip trades.
- Developed and implemented the month-to-month bid period transition.
- Coordinated with dispatchers & Hub coordinators to resolve problems that arise.
- Coordinated with the travel department regarding hotel and travel requirements.
- Prompted booking of all crew deadheads and provision of confirmation to crew members.
Experience
2-5 Years
Level
Junior
Education
Childhood Education
Crew Scheduler Resume
Objective : Enthusiastic, dedicated, customer-service oriented individual looking for a position that will challenge and give the opportunity for professional growth and advancement.
Skills : Microsoft Programs, Customer Service, Account Management.
Description :
- Ensured efficient utilization of pilots and flight attendants.
- Coordinated with dispatchers to resolve problems that arise. Day-to-day tracking of pilots and flight attendants.
- Ensured that changes to the originally published schedule are communicated to crewmembers in a timely manner.
- Ensured that all crewmember assignments are in accordance with FAA mandated regulations and company policies.
- Maintained the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
- Maintained changes to flight crew schedules initiated by dispatch.
- Processed trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
Experience
2-5 Years
Level
Junior
Education
Business
