A Crew Scheduler can be seen working in airports assisting in maintaining and managing personnel schedules. The job description entails the individual to direct the right person to the right place using minimum resources as required. A well-drafted Crew Scheduler Resume mentions the following duties and tasks – assigning appropriate task to appropriate personnel, organizing and scheduling replacements, determining personnel capacity, making certain every person adheres to various laws, interacting with flight attendants and crew members to coordinate activities, overseeing the scheduling department, and creating schedules and bid lines for flight crew members.
Successful resumes make a display of these qualifications – thorough knowledge of airport operations, decision-making skills, time management abilities, ability to work under pressure, familiarity with AIM’s electronic systems, knowledge of federal rules and regulations pertaining to the industry, and the ability to deal with emergencies. Most f the applicants have a completed degree in Aviation Technology or its equivalent.
Headline : Principled, goal-oriented professional with years of experience and rising levels of responsibility in high-pressure, fast-paced, deadline-driven roles. Seeking to utilize skills within a result-oriented, ethical environment.
Skills : SAP, CRM, SABRE.
Description :
Effectively managed a high-volume of inbound and outbound Crewmember call Responsible for the day to day operation in terms of a staffing company.
Interacting with Flight and In-Flight Crewmembers via phone and email on a daily basis to ensure all scheduling needs and/or requests are met.
Flight and In-Flight requests are met through the Flight-line Internet Crew Access web portal or FLICA.
Ensuring customer service protocol was met to strengthen departmental relationships.
Departments include In-Flight Operations, Flight Operations, and System Operations Control (SOC).
Adhering to all applicable Federal Aviation Regulations (FAR Part 91 & FAR Part 121) and JetBlue Airways Flight Attendant and Pilot scheduling policies.
Monitored costs - schedules were executed and managed to provide schedule coverage at the most efficient cost levels.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts
Airline Crew Scheduler Resume
Objective : Seeking a career where can evolve current skills, challenge with new experiences, and gain experience in Human Resources and professionalism, in a workplace that respects me and allows to grow as an employee.
Coordinated complex daily staffing schedules to ensure the on-time departure of flights nationwide.
Leveraged technological tools and creative resource distribution to meet both staffing and reserve coverage demands.
Optimized employee schedules to promote work-life balance for flight crews and comply with industry employment regulations.
Coordinated staffing for special projects and VIP operations, including charter flights for college and professional sports teams, corporations.
Optimized hotel and transportation expenditures by negotiating reuse of prepaid services and favorable cancellation policies with vendors.
Sustained positive staff and management relations as a member of the Advisory Team, tasked with communicating team members' concerns.
Fostered open communication and productive team collaboration as a liaison between Flight Attendant Crew Bases and Flight Operations teams.
Experience
2-5 Years
Level
Junior
Education
Master Of Business
Crew Scheduler/Co-ordinator Resume
Summary : Objective is to gain employment at Falcon Aviation as a dispatcher. Have an extensive aviation background and have recently earned FAA dispatcher license from Falcon Aviation and would love to become part of the team.
Skills : Management, MS-Office.
Description :
Created and modifying pilot and flight attendant schedules in compliance with all applicable FAA regulations and contractual obligations.
Ensured all crew members are notified of any schedule changes.
Closely monitored the current state of flight operations, especially during periods of inclement weather or other circumstances that may result in delays.
Precise communication with other scheduling personnel, crew members.
Great ability to make and execute decisions under intense deadline pressure.
Constant interaction with crew members, applying rules consistently. Skills Used travel industry, airport codes, itinerary building.
Worked closely with other airline operations discipline within the Operations Control Center.
Experience
7-10 Years
Level
Management
Education
Tourism
Crew Scheduler II Resume
Headline : Customer Service professional offering excellent communication and computer skills. Meet deadlines and work with a high level of awareness and adaptability.
Skills : Excellent vocal and written skills, Excellent at completing multiple tasks.
Description :
Issued tickets, processed transportation vouchers, and refunds for traveling customers.
Processed reimbursement checks for damaged and lost baggage. Provided assistance to customers traveling with disabilities.
Prepared daily cash deposits for funds collected for ticket sales, excess baggage charges, and upgrade requests.
Prepared correspondence and compensation for customer complaint letters received.
Loaded and unloaded customer baggage, Mail, and cargo from aircraft according to aircraft weight and balance requirements.
Built, merged, and assigned flight sequences for reserve pilots and flight attendants that ensured coverage of American Eagle flights.
Processed sick calls, monitored flight schedules, and provided legal crew staffing per FAA regulations.
Experience
5-7 Years
Level
Executive
Education
Associates
Jr. Crew Scheduler Resume
Objective : Highly reliable and focused Logistics Specialist with strong record of exemplary customer service. Trainer. Able to work independently with little to no supervision or as a team member.
Skills : Microsoft Office, Hotel Management, Airport Safety.
Description :
Scheduled crews for flights coming in and out of company domiciles.
Maintained legality issues for crews, with the daily responsibility to monitor FAR and contract legalities for crew schedules.
Specifically, warnings/violations, violations, and reduced rest warnings.
Held responsible for crew domicile coverage on a daily basis.
Responsible for communication with crews on showtimes, duty limitations, critical off times, delays, and travel arrangements.
Coordinated crew flights and crew lodging. Multi tasked on a daily basis with high volume calls.
Responsible for updating and communicating head start and rest delays to dispatch and any other discrepancies that may the airline operation.
Experience
2-5 Years
Level
Junior
Education
BS
Crew Scheduler/Analyst Resume
Headline : Professional experience including Operations Logistics, Sales, and Work Abroad. A global-minded citizen with a demonstrated ability to multi-task and make time-sensitive decisions to facilitate operational integrity.
Skills : Microsoft Office, Customer Service, Accounting.
Description :
Ensured efficient utilization of pilots and flight attendants. Performed last-minute schedule changes as needed.
Communicated schedule changes to crewmembers in a timely manner and book flights with Sabre.
Ensured that all crewmember assignments are in accordance with FAA mandated regulations, company policies, and crew member contracts.
Processed trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
Worked closely with dispatchers to coordinate the efficient daily operation of the airline.
Created schedules for flight crew members, found replacement crew members for sick calls, and delayed or canceled flights.
Verified all crews were legal under FAA Laws and Union Rules and Policies.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Crew Scheduler III Resume
Summary : Highly reliable and focused Logistics Specialist with strong record of exemplary customer service. Able to work independently with little to no supervision or as a team member.
Skills : Computer applications, Databases and spreadsheets.
Description :
Coordinated flight crew coverage with System Operations Control center. Maintained databases of logistics information.
Processed and recorded crew members' schedules and schedule and process adjustments.
Monitored FLIFO and coordinate with the Crew Coordinator to maintain an on-time schedule, preventing and minimizing crew delays and misconnects.
Participated in shift turnover briefing, provide updates and reviews of daily operations.
Assisted Crew Coordinator with daily decision making regarding crew member scheduling and flight status.
Crew reservations and transportation arrangements during irregular operations.
Communicated with crew members regarding necessary schedule adjustments and reserve coverage.
Experience
10+ Years
Level
Senior
Education
Education
Sr. Crew Scheduler Resume
Summary : Previous experience with customer service and transportation. Have knowledge in data/stats/record keeping within databases and spreadsheets.
Skills : Microsoft Word, Excel.
Description :
Monitored and assigned crew members to all scheduled and unscheduled flights, including charters and maintenance flights.
Administered scheduling policy as defined by the FPA/ALPA Contract.
Applied all Federal Aviation Regulations as stated in Section 121.500(Subpart S).
Maintained cost-effective measures relative to operations and communicated enhancements for cost reduction to upper management.
Trained new personnel on all applications and job duties with success rate.
Recipient of FedEx "Bravo Zulu" awards for going above and beyond in nonstandard operations.
Managed overflights and crew members per shift.
Experience
10+ Years
Level
Senior
Education
BA
Crew Scheduler/Representative Resume
Summary : Currently seeking a position within the Customer Service field. Experiences include Customer Service interactions (both in person and call center).
Skills : Computer Skills, Technical Skills.
Description :
Provided customer service in a SOC environment to all crewmembers.
Followed federal regulations per pilot and flight attendant contracts.
Monitored crew member's daily calendars through Crew Trac and track flights through Flight Trac.
Filled open time/open segments by utilizing reserve and line holder crewmembers.
Worked closely with sector supervisors and dispatchers in requesting flight delays and notifying crew of daily changes.
Processed gate returns, diversions, fuel stops, and any weather, maintenance, or atc that may result in delayed or canceled flights.
Maintained schedules for pilots and flight attendants for all USAir Express flights.
Experience
7-10 Years
Level
Management
Education
Medical
Asst. Crew Scheduler Resume
Objective : A highly talented and versatile professional seeking a challenging and rewarding position in a great company where aviation background and Customer Service skills can be utilized.
Skills : Microsoft Word, Excel, Management.
Description :
Ensured crewmember assignments are in accordance with the applicable FAR's & Contract requirements.
Interfaced with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered flights.
Awarded and cover non-routine time off requests such as vacation, leaves, sick, and trip trades.
Developed and implemented the month-to-month bid period transition.
Coordinated with dispatchers & Hub coordinators to resolve problems that arise.
Coordinated with the travel department regarding hotel and travel requirements.
Prompted booking of all crew deadheads and provision of confirmation to crew members.
Experience
2-5 Years
Level
Junior
Education
Childhood Education
Crew Scheduler Resume
Objective : Enthusiastic, dedicated, customer-service oriented individual looking for a position that will challenge and give the opportunity for professional growth and advancement.
Skills : Microsoft Programs, Customer Service, Account Management.
Description :
Ensured efficient utilization of pilots and flight attendants.
Coordinated with dispatchers to resolve problems that arise. Day-to-day tracking of pilots and flight attendants.
Ensured that changes to the originally published schedule are communicated to crewmembers in a timely manner.
Ensured that all crewmember assignments are in accordance with FAA mandated regulations and company policies.
Maintained the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
Maintained changes to flight crew schedules initiated by dispatch.
Processed trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
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