Customer Sales Representative sells products, goods, and services to customers, these representatives assist the customers in identifying their needs, create solutions and make sure that the sales proceeds are carried out smoothly. The job responsibilities include finding new sales leads via client referrals or business directories etc, focusing on inside sales, cold calling for new clients and creating new clients. It is also the duty of the representative to prepare and submit regular reports to the management.
Those seeking to become a representative in this field need to demonstrate in their Customer Sales Representative Resume core job skills such as director inside sales experience, technical jargon translation ability, Basic computer skills, abilities to navigate multiple Operating system and willingness to work in alternative stores. Even though Customer Sales Representatives come from various educational backgrounds, some best resume makes a display of Bachelor’s degree in Marketing or Communication in their resume.
Summary : Customer Sales Representative III with 22 plus years of experience in the Telecommunications domain is seeking to obtain a challenging position in the administrative management field with a strong, growth-oriented company, utilizing my extensive policy development, administrative, training, and operations experience.
Skills : Microsoft Office, Microsoft Office, Customer Service, Computer, Telephone Etiquette, Data Entry, Data Entry, Call Center, Call Center, Banking
Description :
Inbound sales in a call center for telecommunication services including internet access.
Processing the incoming consumer calls, explaining telecommunications services to close sales.
Using the system's background to issue accurate orders, facilitate, expedite and improve the sales process.
Chosen as team coach to achieve company and individual objectives and meet deadlines.
Recognized for outstanding results; ranked in top 15% of 250 sales reps. Met or exceeded sales objectives and requirements within highly regimented recognition system.
Handling the inbound calls from existing clients to resolve their concerns, while providing an excellent customer experience.
Assisting the customer to improve their experience by upgrading programming, equipment and resolving any billing or technical concern while meeting their needs.
Managing a high-volume workload within the deadline-driven environment.
Maintaining high rating for each metric that the company used to rate each associate.
Experience
10+ Years
Level
Consultant
Education
Certification
Sr. Customer Sales Representative Resume
Headline : Sr. Customer Sales Representative with 5 years of experience in the Finance domain is seeking a career in an organization with the opportunity of growth, where I can utilize my professional experience and be an essential asset to my employer.
Assessed and met the needs of customers and/or solving customer problems.
Experience handling cash such as preparing deposits, handling store revenue.
Assisted the current and new clients with payments, policy changes, quotes and adding new policies to meet the needs of the client for home, renters, auto and life insurance.
Assessed the damage and entered claims.
Developed relationships with key decision makers of varying levels at each account and worked closely with managers and associates to win additional sales opportunities.
Used all available logistics, sales, and promotional information to better inform and persuade customers while meeting sales goals.
Gained experience in customer relations, communication of ideas and in the understanding of business to business sales techniques.
Helped in troubleshooting the issues to help provide an excellent customer experience.
Experience
5-7 Years
Level
Executive
Education
High School
Customer Sales Representative Resume
Summary : Motivated Customer Sales Representative with 26 years of experience in the with interpersonal skills. Proven leadership abilities in delivering outstanding personal and team performances. Successful inefficient multi-tasking while maintaining productive time management.
Skills : Arbitration, Mediating, Assessing priorities, Communication, Counseling/advising, Crisis Management, Customer service, Data Entry, Dependable, Enterprising, Event, program planning, Hard Worker, Inventive, Managing people, Media skills, Mentoring/motivating others, Organized, Performing arts, Proficient in all Microsoft Office platforms
Description :
Followed the guidelines of good sales practices, including but not limited to, displayed products called on all customers, followed up on missed/not at home customers, and professional demeanor.
Used consultative sales skills to build relationships with new and exisiting customers.
Experience forecasting and budgeting to adhere to company's monthly, quarterly, and yearly goals.
Contributed to securing sales revenues exceeding $18m annually using consultative, benefits-based sales approach. Initiated contact with clients through high-volume telesales efforts.
Partnered with key decision makers to create innovative and targeted marketing campaigns that generate significant improvement in brand awareness.
Developed and implement monthly strategic marketing plans for specific areas and demographics.
Interacted with customers and providing prompt and courteous customer service to all customers via phone or email.
Experience
10+ Years
Level
Consultant
Education
BA
Jr. Customer Sales Representative Resume
Objective : A seasoned Jr. Customer Sales Representative with 4 plus years of experience and with practical experience in managing compliance with all operational regulations, project management, and service processes, policies, and procedures, training staff.
Skills : Data Entry, Customer Relations, Customer Service, Sales, Handling Customer Service Issues
Description :
Maintained the growth of established territory of customers through new products and sales, in the process increased revenue for that route by 25%.
Advised, educated and explained to the customer about new products, various services and current promotions available to them.
Effectively handled the customers' concerns and issues by resolving the problems that they were having while retaining them as a satisfied customer.
Responsibilities include assisting customers with commercial and residential rental equipment needs.
Addressed service complaints and works to resolve them.
Communicated the complaints and resolution to manager in a timely manner.
Maintained relationship with customers to follow up on services, asked for new services if needed to make sure customers were very satisfied.
Handled all customer questions, complaints, and billing inquiries with the highest degree of professionalism to resolve customer issues with one call resolution.
Experience
2-5 Years
Level
Junior
Education
High School
Sr. Customer Sales Representative Resume
Summary : Sr. Customer Sales Representative with 30 plus years of experience who maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Skills : Microsoft Office, Typing, Customer Service, Cashier, Packaging, Manufacturing, Customer Service, Communications, Team Building, Receptionist, Computer Hardware
Description :
Providing world-class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures.
Personally welcoming the customers using with a pleasant greeting, assisting in answering questions in a friendly manner.
Resolving the customer issues and concerns professionally using effective customer service techniques.
Effectively communicating and offering the ancillary products and services to enhance customer’s travel experience.
Answering the telephone calls in a timely manner in accordance with best practices and policy standards.
Answering questions and providing directions in a courteous and expeditious manner.
Qualifying and processing the customer rentals with accuracy and attention to detail.
Accurately recording the customer’s information to complete the rental record and maintain all paperwork associated with the rental.
Driving continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
Experience
10+ Years
Level
Consultant
Education
High School
Customer Sales Representative Resume
Objective : An innovative and creative Customer Sales Representative with 3 plus years of experience and demonstrative abilities to set and attain challenging goals. Highly proficient in writing, communication, computers, listening, team work, organizing, quality service, showing empathy when needed, and applying experience and knowledge to the situation. A self-starter that displays initiative in accomplishing various tasks.
Perform territory and account management, opportunity qualification, and needs analysis for all account levels: prospects and customers.
Maintaining an accurate and up-to-date forecast and document all activities and customer interactions in salesforce.com.
Creating leads either by phone or through direct contact with customers then passing on to associates in various departments for account review.
Assisting the customers with the purchase of company products and services, features, and equipment.
Make financial decisions to protect/collect revenues and adjust customer accounts.
Increased route sales average by 20% by leveraging relationship-based selling, fact-based selling, sampling and other sales techniques.
Developed call lists and made cold calls reaching out to high-income clients and placing sales.
Experience
2-5 Years
Level
Junior
Education
BS
Customer Sales Representative II Resume
Summary : Hard working and energetic Customer Sales Representative II associate with more than 19 years of experience in customer service and sales. Team player that accepts direction and guidance from leadership and is willing to serve as a group member to accomplish a goal or task. Customer service and servicing customers are a top priority.
Skills : Pro-efficient In Microsoft Office: Word, Excel, Outlook, Computer: Outlook, 50 Wpm, MS Word, MS Excel, MS Publisher, MS PowerPoint, MS Outlook, GoldMine, ACT!, Internet Explorer, Adobe Acrobat
Description :
Effectively maintaining the sales and customer retention within the business.
Setting the sales floor, pricing, soliciting customers via Letters, Phone Calls, Facebook, Mass Texting and Email Marketing. Effectively managing the store's corporate Facebook page to help promote the business to the community and bring new customers in.
Creating promotions centering around bringing customers in as well as creating a brand that creates loyalty and retains customers.
Servicing and troubleshooting customer service issues with multiple products including laptops, tablets, phones and more.
Responsible for doing taxes as a service we offered.
Recorded several ads for radio promoting the business. Responsible for planning fun promotions to bring customers in.
Nominated numerous times within the company for sales person of the year and helped my store reach goals that got our store bonuses and store of the year.
Answer incoming calls, take classified ad information, compose and edit ads for publication using specialized software.
Experience
10+ Years
Level
Consultant
Education
High School
Customer Sales Representative I Resume
Summary : Dedicated and organized Customer Sales Representative I with 17 years of experience and who is eager to join a team that can benefit from my skills in office administration, processing, database management and office management.
Skills : Microsoft Office, Customer Service, Cost Saving Initiatives, HVAC And Automotive Sales, Warehouse Management, Logistics Management, Cycle Counts And Inventory Management, Customer Complaint Resolution, Invoice Payments
Description :
Applying the active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wants.
Utilizing the tone/enthusiasm to provide energy into the customer interaction that will drive sales and customer satisfaction.
Responsible for promoting sales - offer alternatives, and closes sales while maintaining rapport with customers.
Receptive to coaching and eager to implement developmental suggestions for improving performance.
Remaining highly engaged in a team environment through team meetings, instant messaging and use of email.
Establishing and maintaining the positive relationships with store level personnel and efficiently handling and resolving any customer complaints.
Selling the company products based on store plan-o-grams and achieves national customer standards on in-store execution.
Assisting the customers in finding the cell phone, internet, and television services to best suit their needs.
Experience
10+ Years
Level
Consultant
Education
Associates
Customer Sales Representative Resume
Objective : Quality-focused Customer Sales Representative with 5 plus years of experience with superb written, verbal and interpersonal skills is seeking career advancement opportunities in the healthcare industry. Expertly manages all administrative and bookkeeping duties. Demonstrates a keen ability to analyze information and evaluate results to choose the best solution.
Skills : Customer Service, Communications, Team Building, Receptionist, Computer Hardware, Inventory Management, Mapping, Dispatching, Collection And Reconciliation
Description :
Provided fastest, easiest and most valued experience to customers and promote Hertz products and services and resolve issues.
Emphasis on selling and revenue maximization on core product such as, but limited to, options to waive customers responsibility for damage, fuel options, and vehicle up-sells.
Communicated effectively and offering ancillary products and services to enhance customers travel experience.
Resolved the customer issues and concerns professionally using effective customer service techniques.
Provided world class customer service by managing the rentals and returns process in compliance with Hertz's policies and procedures.
Accurately recorded the customer's information to complete rental record and maintain all paper work associated with the rental.
Maintained the appearance appropriate for providing best in class customer service in accordance with established guidelines.
Assisted in business-to-business account development and sales-service support.
Experience
2-5 Years
Level
Executive
Education
College
Customer Sales Representative Resume
Summary : Dedicated Customer Sales Representative with 19 plus years of experience who provides exceptional customer service through active listening and problem-solving. Hands-on Customer Service Manager effective in motivating others to reach their optimum potential. Energetic with strong time management skills who thrives in a fast-paced, dynamic environment. Ready to build a life long career.
Skills : Leadership, Computer Literate, Organized, Punctuality, Goal Oriented, Microsoft Office, Type 45 Wpm, CPR Certified, Customer Service, Communication, Data Entry, Detail Oriented, Microsoft Office, Type 45 Wpm, CPR Certified, Customer Service, Communication, Data Entry, Detail Oriented
Description :
Accurately recording the customer's information to complete the rental record and maintain all paperwork associated with the rental.
Resolving the customer issues and concerns professionally using effective customer service.
Providing the world-class customer service by managing the rentals and returns process, in compliance with Hertz corporations policies and procedures.
Qualifying and processing the customer rentals with accuracy and attention to details.
Welcoming the customers with a pleasant greeting, and assist in answering telephone calls in a timely manner in accordance with best practices and policy.
Communicating with the customers using web-based tools demonstrate the associated proficiency in typing and grammar.
Offering alternative solutions where appropriate with the objective of obtaining customers business.
Creating and delivering management powerpoint presentations detailing key business metrics.
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