Enrollment Counselor Resume Samples

The job description basically of an Enrollment Counsellor is to develop alumni networks, evaluate recruiting strategies and materials, interview prospective students, initiate campaigns and induce students to attend it. Other tasks that are mentioned on the Enrollment Counselor Resume include – providing detail information about the process of admission, counselling and guiding potential students, addressing and resolving student issues, maintaining and updating records, formatting action plans, attending recruiting events, presenting information sessions, reviewing the student’s application to check eligibility status and coordinating with other departments for admission activities.

To grab this significant post, these job skills will prove to be resourceful – decision-making skills, persuasion skills, a deep understanding of admission process and procedures, mentoring skills and the ability to guide students in the right direction. As this is an entry-level position, possessing a bachelor’s degree will be helpful, but, some employers want a Master’s degree in education, psychology or counseling.

Enrollment Counselor Resume

Headline : Effectively builds and strengthens relationships with a wide variety of clients and customers. Excellent communication (both written and spoken) and interpersonal skills. Able to meet needs and deadlines in fast-paced and high pressure settings.

Skills : CRM, CRM, Singularity, Perceptive Content, Word, Excel, Outlook, Salesforce.

Description :

    1. Developed an advanced understanding of the lead and application process, of the systems and tools necessary for navigation and managing workflow and pipeline.
    2. Counseling the prospective learner through the full lifecycle of the enrollment process and supporting them throughout the university orientation and the start of their first course; reinforcing a high quality, end-to-end learner experience.
    3. Deliver a brand-right experience by working effectively in a team and across Capella in support of the learners.
    4. Provide exceptional service including modeling the right attitude and effort to provide a differentiated experience.
    5. Demonstrated relationship building and communication skills to provide a personalized, meaningful experience to Capella's School of Nursing and Health Sciences learners.
    6. Experienced in continuous customer interaction throughout the day on the phone, or via chat, social media, and email.
    7. Leveraged automation tools and complex software applications to manage learner data.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS In Economics


Sr. Enrollment Counselor Resume

Summary : To join a work team and a company that supports in personal development, with the use of the knowledge acquired during my professional experience, as well as during academic studies.

Skills : Fluent in Spanish, Salesforce.

Description :

    1. Counsel individuals and provide group educational and vocational guidance services Conduct student appointments to identify students' educational goals and disseminate course and program information to potential students.
    2. Assists potential and/or current students in understanding their financial obligations while partnering with students' assigned finance advisor.
    3. Informs the student of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success.
    4. Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience.
    5. Provides effective communication with potential and/or current students via telephone, email, and/or in person.
    6. Utilizes critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experience.
    7. Addresses potential and/or current student concerns and seeks appropriate resolution to potential problems.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science


Jr. Enrollment Counselor Resume

Headline : To become an active employee for a company where career growth potential exists.

Skills : Promotions, Leadership Skills, Team Oriented, Marketing, Power Point, Computer Proficient.

Description :

    1. Assist with the development of marketing and promotional materials for outreach, application assistance, and education activities.
    2. Provide culturally and linguistically appropriate services and ensure physical and other accessibility for people with disabilities.
    3. Provide information and assistance in the applicant's preferred language and or provide limited-English proficiency applicants.
    4. Satisfied clients with the service provided and their medical coverage.
    5. Skills Used Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Medicaid and CHIP programs.
    6. Assist with the development of marketing and promotional materials for outreach, application assistance, and education.
    7. Provide culturally and linguistically appropriate services and ensure physical and other accessibility for people with disabilities.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BA In Nutrition Sciences

Enrollment Counselor/Coordinator Resume

Summary : The position should be conducive to professional growth, where an effective individual can advance while contributing to the company objectives. Highly dedicated and self-motivated, with a proven ability to adapt to new and challenging responsibilities and become a productive team leader and contributor.

Skills : Financial Funding, Troubleshooter, Counseling/Advisor, Leader, Detail Orientation, Liaison, Administrator, And Case Management, Recruitment, Financial Services.

Description :

    1. Responsible for assisting future graduates in achieving their goals through education.
    2. Enrolled potential students seeking to receive their Associates, Bachelor's and Master degrees for online and ground campus degree programs.
    3. Contacted potential students to find their motivation to complete their degree as well as marketing the program to students and qualifying them for enrollment in the university.
    4. Conducted telephone interviews with all potential students to set an interactive face-to-face campus interview, as well as enrollment of students for online degree programs.
    5. Conducted personal interviews to qualify potential students while informing the student of the university's academic programs, financial process and advice on what procedures that is needed to be met, in order to qualify for the university's admissions requirements.
    6. Planned, developed and made use of all marketing and recruiting tools to introduce the university to the prospective student.
    7. Carefully addressed all students' concerns to ensure they made an informed decision in choosing a program that will fit their future goals.
    8. Maintained full knowledge of the university's curriculum to fully explain all course offerings and to select a program which best fits each student's needs and aspirations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS In Management

Associate Enrollment Counselor Resume

Headline : Highly qualified Enrollment Counselor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment on which your company prides itself.

Skills : Microsoft Office, Customer Service, Customer Service, Medicaid, Human Resource, Medical.

Description :

    1. Guide and support prospective doctoral students through procedures related to admissions, such as program requirements, payment options, time commitment, and skills required to be a successful online doctoral learner.
    2. Evaluate student preparedness for doctoral program, including goals, requirements and expectations.
    3. Collect paperwork and documents required to proceed through the doctoral admissions process, guide students through the online learning environment, library, and research resources to ensure students are prepared for their coursework.
    4. Track, update student information using online computer software, ensuring accurate student information while observing confidentiality of information.
    5. Counsel and support current students through their doctoral journey, monitoring progression and evaluating success, while also identifying and addressing possible areas of improvement.
    6. Work with Student Services Advisor to ensure student is prepared for doctoral journey, including a complete understanding of finances and academic expectations Primary point of contact for potential and current students seeking support as related to their doctoral journey.
    7. Communicate with new and prospective students by extensive phone contact and email.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Public Administration

Lead Enrollment Counselor Resume

Objective : Service oriented professional with over 7 years of experience in recruitment. World-class customer service with in depth knowledge of sales, admissions, recruitment, and higher education.

Skills : Microsoft Office.

Description :

    1. Recruited students for graduate and undergraduate programs by calling on prospective students, disseminating University course information and enrolling students.
    2. Ensured new students were oriented to University policies and services prior to enrollment.
    3. Conducted student appointments to disseminate course and program information to new or potential students.
    4. Advising students or potential students with respect to admissions, degree options, requirements and progress, and providing information on university policies, practices, and rules, requiring the use of judgment and discretion on a periodic basis.
    5. Verified enrollment status and ensured students were eligible for admission.
    6. Monitoring attendance, academic, and enrollment process to ensure that students complied with University policies and procedures.
    7. Participated in the preparation of the initial calendaring for students, ensuring that students are being correctly placed in courses that meet their academic goals.
    8. In conjunction with other University departments, monitors group size to ensure operational effectiveness and academic integrity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Enrollment Counselor/Consultant Resume

Headline : Seeking challenging opportunities to apply and develop exceptional interpersonal skills in team environments. Passionate and focused professional seeking to leverage both experience and knowledge.

Skills : Customer Service, Written Communication, Editing, Data Entry, Word Processing, Typing, Fast Paced, Team Building, Teaching, Teamwork.

Description :

    1. Guided prospective students through the university's admissions processes, including advising on programs of study, career strategizing, financial aid education, etc.
    2. Served as a student advocate in assisting students to find their purpose and planning their educational and career future; responsible for over 100 active students and providing support in retention.
    3. Functioned as the primary point of contact for student inquiry regarding degree requirements, programs, policies, and procedures.
    4. Assisted as a lead on a team of tenured and top-performing advisors and aided in tasks such as overcoming obstacles, deescalating critical situations, strengthening relationships, and gaining trust and follow-through.
    5. Served as a mentor for new hires and provided refresher training for tenured advisors.
    6. Maintained knowledge of University policies, processes, and Department of Education guidelines.
    7. Exceeded monthly goals and expectations with enrollment, retention, and graduation rates.
    8. Awarded regional Enrollment Counselor of the Month, Student Focus, and Team Work Award.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Science

Enrollment Counselor/Analyst Resume

Headline : Highly motivated, ambitious Sales and Marketing Representative with 6 years of consistent history in meeting sales goals and taking on additional responsibilities and projects. Flexible, adaptable professional who quickly acclimates and thrives in all environments, territories, and challenges.

Skills : Data Entry, Customer Service Skills, Time Management, Communications, Organizational Skills, Competitive Intelligence, Office Administration, Retail Sales, Call Center.

Description :

    1. Utilize consultative sales and relationship building skills to identify needs, propose and close on correct educational solutions within sales quota.
    2. Work with minimal supervision to build and manage the sales cycle and pipeline leveraging multiple channels including chat, social media, and email.
    3. Counsel master-level learners, educating through complex program offerings and enrollment process, career outcomes, financing, and licensure matters.
    4. Lead team as Facebook SME on the use of social media as a sales and network-building tool.
    5. Consistently lead team each quarter at 110% to sales goal, 200% to goal in referrals and social media network growth.
    6. Earned annual company awards for referrals, social media, call quality, and early retention rates.
    7. Skills Used Consultative sales, customer service, investigation, effective closing, presentation skills.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master's In Business

Enrollment Counselor/Manager Resume

Headline : Interested in an opportunity that will allow me to utilize past experiences as well as gain new experiences that will contribute to being a great asset to your establishment.

Skills : Telephone Help Desk, Teaching,.

Description :

    1. Conducted student appointments to identify students' educational goals and disseminate course and program information.
    2. Assists potential and/or current students in understanding their financial obligations while partnering with students' assigned Finance Advisor.
    3. Informs students of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success.
    4. Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience.
    5. Provides effective communication with potential and/or current students via telephone, email, and/or in person.
    6. Assists students by performing appropriate follow up and coordination with team members.
    7. Monitors student participation and progress through the enrollment process to ensure that students are in compliance with University policies.
    8. Assists students in making informed decisions by providing timely, accurate, and comprehensive enrollment options and program information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master's In Psychology

Enrollment Counselor II Resume

Objective : Seek to work in an environment that will challenge further; while allowing to contribute to the growth and success of the organization. Articulate, organized, results driven, a dynamic and enthusiastic leader, and a team player.

Skills : Admissions Adviisor, Call Center Experience, Customer Service, Customer Service.

Description :

    1. Enrolled and admitted students and developed academic plans.
    2. Communicated with students via telephone and email to help them make informed decisions by providing ethical, timely, accurate and comprehensive enrollment options and program information.
    3. Identified students, educational goals and partnered with a Financial Advisor to assist students, in developing a personalized plan for success including identifying available financial options.
    4. Ensured a positive student experience by establishing a professional rapport with students, monitored their participation and progress throughout the enrollment process, and helped to resolve any challenges or issues they encountered.
    5. Performed appropriate follow-up and coordination with team members.
    6. Provided accurate student information, and assistance to other team members in an/or outside of their functional area.
    7. Demonstrated personal and professional integrity as outlined in the University of Phoenix Code of Business Ethics.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates

Enrollment Counselor III Resume

Summary : To obtain a management position, in which opportunity to play a direct role in the unlimited growth and success of a solid organization.

Skills : Microsoft Office, Citrix, CRM, As400.

Description :

    1. Performed student recruitment activities via telephone and face-to-face meetings with prospective students.
    2. Conducted individual and group presentations to disseminate approved program information to potential students.
    3. Providing information to potential students with respect to program format, admissions, degree options, requirements, costs and providing information on policies.
    4. Ensured new students were oriented to policies and services prior to enrollment.
    5. Acted as a personal coach to help students select a degree, complete the enrollment process and make a smooth transition into the classroom.
    6. Responsible for informing prospective undergraduate and graduate students regarding program, admissions and degree completion requirements, as well as enrolling students for graduate, undergraduate and certificate programs.
    7. Worked with previously enrolled students for matriculation to the next level program.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Master Of Science

Enrollment Counselor Resume

Objective : Goal-oriented individual who seeks to find success. Seek a long-term career opportunity with the right company. To gain and maintain a positive work experience within your company ensuring to succeed in meeting company expectations.

Skills : Languages: Korean, Japanese.

Description :

    1. Provided prospective students with the highest level of customer service through effective phone, email, and facetoface communication.
    2. Follow up with inquiries on a continuous basis by phone and/or written correspondence.
    3. Provide administrative support to students such as academic/transfer advising, unofficial transcript evaluations and helping students collect necessary documents for enrollment.
    4. Monitored and managed student database, student documents, and associated reports.
    5. Assisted students in making informed decisions by providing ethical, timely, accurate, and comprehensive enrollment options and program information.
    6. Act as a personal coach to help students select a degree, complete the enrollment process, and make a smooth transition into the classroom.
    7. Proactive in identifying potential barriers within the student enrollment process and initiated steps resulting in resolution.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
International Studies