Foreclosure Prevention Specialist Resume Samples

A Foreclosure Prevention Specialist is hired to provide support to homeowners whose property is reclaimed by lending institutions due to non-payment of the mortgage amount. Major roles and responsibilities listed on the Foreclosure Prevention Specialist Resume indicate the following – presenting available options; doing paperwork; reviewing client mortgage payment history; identifying discrepancies; reviewing documents related to the sale of foreclosed property; verifying signatures and attaching addenda.

Successful resumes for this post mention the following skills – knowledge of mortgage and foreclosure procedures, tact and diplomacy; excellent people skills; attention to detail; a positive attitude, computer competencies, knowledge of banking industry rules and regulations; and the ability to follow mortgage-servicing guidelines. Eligible resumes denote a high school diploma and a real estate and lending practice training. However, some positions require an associate’s degree and coursework in real estate, lending practices, and foreclosure law.

 

Foreclosure Prevention Specialist Resume example

Foreclosure Prevention Specialist Resume

Summary : Seeking a Foreclosure Prevention Specialist position with a company where expertise in a thorough, objective analysis of individual and company financial data can determine the risk involved in extending credit while boosting company performance.

Skills : Microsoft Excel, Customer Service, Accounting, Bilingual, Account Management.

Description :

    1. Certified that all required actions have taken place prior to completing a foreclosure sale.
    2. Ensured compliance with company policies and procedures.
    3. Kep servicing files up to date so borrowers can receive the best assistance.
    4. Handled multiple mortgage products that are 60+ days delinquent, as governed by investor, departmental and legal guidelines.
    5. Reviewed title searches to ensure that no title issues threaten the standing of the company investor's lien on the property.
    6. Made calls to borrowers, borrowers' authorized representatives, and brokers.
    7. Developed and maintained relationships with local real estate agents.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Sports Medicine


Foreclosure Prevention Specialist Resume

Objective : Analyzing financial statements, tax returns, credit reports, and the value of the collateral in order to determine and recommend the most feasible and appropriate workout for the customer.

Skills : MS office, Foreclosure, Communication Skills.

Description :

    1. Contributed to the progress of the department by understanding the measurements used to define success and how they can positively impact those measurements.
    2. Addressed any borrower question or concern.
    3. Ensured all documents were properly authorized and processed by established deadlines.
    4. Knowledged of foreclosure and bankruptcy laws.
    5. Responsible for sending customer's the initial Loss Mit package via email and also went over the application process with the homeowner to ensure the MHC received a complete package.
    6. Conducted detailed audits of processing practices.
    7. Compiled database of loan applicants' credit histories, corporate financial statements, and other financial information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Sports Medicine


Foreclosure Prevention Specialist Resume

Objective : Seeking to utilize bilingual experience, training, and demonstrated leadership skills to obtain a Senior Level Customer Service Representative or Manager position within a Customer Service organization.

Skills : Forklift Certified Through 2013, Word, Excel, PowerPoint, Outlook, Windows, Apple, Android.

Description :

    1. Provided exceptional Customer Service for Clients that are facing foreclosure in the US.
    2. Counseled and helped come up with an action plan to address credit problems.
    3. Kept in contact with Mortgage lenders for possible resolution for mortgage modifications.
    4. Negotiated mortgage modifications, interest rates, loan terms, possible Hope for Homeowners program, and help with referring clients to other nonprofits for help.
    5. Functioned as a resource for clients in need of foreclosure help.
    6. Communicated program guidelines of the making Home Affordable program and determine eligibility.
    7. Negotiated payment arrangements for delinquent mortgage accounts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS in General

Foreclosure Prevention Specialist Resume

Objective : A potent, self-driven, and passionate bilingual leader that carries a wealth of knowledge in people engagement, training, analysis, the budget resolution, and formulating solutions that carry long-term financial benefits.

Skills : Microsoft Office, Assist Systems, Liam System, Yardi System, Microsoft Word, Microsoft Excel, Management, Problem Solving, Communications, Microsoft Outlook, Internet Knowledge.

Description :

    1. Contacted delinquent customers by telephone or in writing and determine solutions to resolve delinquent accounts.
    2. Responded to phone calls and written communication from customers, attorneys, realtors, and agents of foreclosure prevention-related inquire.
    3. Responsible for determining the appropriate resolution for delinquent loans based on the client's waterfall to include retention and collateral-based workouts.
    4. Presented workout recommendations to Management/Client Committee for approval/denial of requests.
    5. Negotiated final terms of retention or collateral-based workout and ensure timely completion.
    6. Obtained updated property valuations, title reports, and attorney recommendations regarding collateral-based workouts.
    7. Prepared and maintained monthly reports detailing the portfolio performance including results of each workout and status of future workouts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS in Accounting

Foreclosure Prevention Specialist Resume

Headline : Dedicated Foreclosure Prevention Specialist who provides exceptional customer service through active listening and problem-solving. Mortgage Officer focused on customer service, efficiency, and achievement. Goal-oriented and a multi-tasker who excels as a team leader.

Skills : Microsoft Excel, Microsoft Word, Customer Service.

Description :

    1. Negotiated modification based default resolutions on assigned mortgage loans contacts customers with severely delinquent mortgage loans for the purpose of working out repayment plans such as deeds in lieu, short payoffs, and forbearance's to cure the default.
    2. Worked with customers, real estate agents, attorneys, and investors to develop workout solutions on mortgage loans where homeowners are facing financial difficulties.
    3. Identified workout options based on financial packages, credit reports, appraisals, hardship information, and investor/client guidelines.
    4. Maintained and communicated daily productivity for goals that were set every month.
    5. Answered a high volume of incoming/outgoing phone calls and email inquiries.
    6. Recommended loan approvals and denials based on customer loan application reviews.
    7. Reviewed and processed customer loans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA in Mass Communication

Foreclosure Prevention Specialist Resume

Objective : Counselor is skilled at working independently under tight deadlines. Resourceful financial professional adept at recommending loans and managing multi-million dollar portfolios.

Skills : VA, FHA, and Conventional Loan Underwriting, FHA Connection, Fraud Prevention Detection, Document Tracking for Loss Mitigation, Loan Administration Bankruptcy, Information Security Awareness, Safety and Security, and Weapons Training.

Description :

    1. Effectively managed a delinquent mortgage portfolio of 300+ accounts every month.
    2. Worked to resolve customer delinquency through the most beneficial workout solution for the borrower and the business.
    3. Analyzed account related issues and resolve payment corrections, account service requests, and modification issues.
    4. Reviewed and processed loan documents to validate completion status or verify the additional documentation needed.
    5. Team led and role model for both newly hired and tenured agents.
    6. Maintained a quality assurance average above 90% each month, while still providing quality assistance to the customer.
    7. Handled loans of multiple investor types: Freddie Mac, PSD, Fannie Mae, USDA, VA, and FHA.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in Sociology

Foreclosure Prevention Specialist Resume

Objective : Foreclosure Prevention Specialist Professional with over 10 y ear s of experience in the Financial Services industry. Strong knowledge of Foreclosure processing, REO, Short Sale, Loss Mitigation, Collections, and Mortgage Servicing Operations. Independent self-starter and flexible team player.

Skills : Mortgage Servicing, Excel, Customer Service.

Description :

    1. Responsible for facilitating communication between borrowers and Fannie Mae's Mortgage Help Centers (MHCs).
    2. Responsible for contacting customers and setting appointments for delinquent borrowers at MHC's to determine loss mitigation options for the borrower.
    3. Consistently met and exceeded monthly quotas on appointments, dials, and right party contacts.
    4. Had the highest rate of customers who actually kept their appointments.
    5. Took inbound customer calls regarding appointment reschedules, questions about the borrower's loss mitigation package, and rescheduled appointments as needed.
    6. Initiated outbound calls to borrowers, as assigned, to set appointments with Fannie Mae's Mortgage Help Centers, Outreach efforts, or other designated Campaigns to assist homeowners.
    7. Entered case information into the database and transferred the package to the designated MHC for follow-up with the customer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma in Big Spring

Foreclosure Prevention Specialist Resume

Objective : Seeking to obtain the Foreclosure Prevention Specialist position where skills and experience can provide value to the organization, at all levels of management. Fluent in a full range of training, administrative and fiscal support, and able to work independently, able to troubleshoot and analyze complex management and employee problems to develop favorable solutions. Bilingual in English and Spanish at fluent capacity.

Skills : Microsoft Office, Adobe Photoshop, Autocad, SQL Queries, Fluent In English, And Spanish Able To Speak, Read And Write.

Description :

    1. Assisted homeowners stay in their homes through Loan Modification using the Making Home Affordable programs such as HAMP/HARP/DIL/Short Sales using Federal and State Guidelines under these programs.
    2. Monitored with the Servicer the funding allocations to the borrowers in need to get them out of default.
    3. Provided Credit Debit/Financial Counseling to insure the homeowners understand and manage their credit and finances properly in order to maintain affordability.
    4. Coordinated and developed comprehensive solutions to distraught homeowners nationwide, while offering the highest levels of customer service.
    5. Developed a manageable budget for the homeowner to adhere to in order to stay current with their mortgage and other debt in order to create a positive monthly outflow.
    6. Prepared quarterly financial reports to Federal Housing Finance Agency (FHFA).
    7. Internal Investigations for Federal Housing Finance Agency (FHFA).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. in Project Management and Administration

Foreclosure Prevention Specialist Resume

Objective : A highly motivated professional with excellent customer service and account management skills. A self-starter with great attention to detail and innovative thinking. Bilingual in Spanish as well as proficient in Microsoft Word, Excel, PowerPoint. Seeking to obtain a criminal justice opportunity in a professional environment.

Skills : Microsft Office, Customer Service, Cashier, Cash Handling.

Description :

    1. Dealt with ultra-high and high-risk delinquent accounts.
    2. Asked probing questions, the reason for default, and Conduct financial interviews with customers.
    3. Discussed loss Mitigation options with customers and setup repay to cure.
    4. Collected payments on all non-foreclosure/bankruptcy delinquent accounts.
    5. Reviewed payment history and handle payment disputes.
    6. Provided the customer with loss mitigation status/ advise customer of missing documents.
    7. Assisted in Loss mitigation missing documents project.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate

Foreclosure Prevention Specialist Resume

Headline : An energetic self-motivated and dedicated Customer Service Rep, with 10 years of experience. Excellent verbal and interpersonal skills, great team player with the ability to perform well under pressure, and efficient in performing tasks.

Skills : Legal Research, Collections, Data Entry, Westlaw, Lexis, CRS, Xerox, Fax, Typewriter, and PC, Banner, PeopleSoft, Remedy/Lotus Notes/LSAM system, Word, Excel, PowerPoint, Access, and Publisher.

Description :

    1. Reviewed LPS for foreclosure sale dates.
    2. Contacted customers who have been declined on loan modifications or do not qualify and assist them in starting short sales and deed in lieu.
    3. Followed up with attorneys and realtors to initiate a file into the Equator.
    4. Reviewed loan modification documents to make sure accurate and full information and give status updates.
    5. Collected mortgages from 30 days past due all the way up to the foreclosure sale date.
    6. Set customers upon repayment plans to bring loans current or assisting in applying for loan modifications.
    7. Passed all law requirements of FDCPA, FCRA, as well as quality control monitoring.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates