Fraud Prevention Specialist Resume Samples

Description :

1. Consolidated Lead Evaluation Reporting (CLEAR), Computer Linked Application Information Service (CLAIMS).
2. Performed research Daily duties consist of processing  monitoring all H1B, H2A H2B non-immigrant visa applications.
3. Monitored, research possible fraudulent documentation submission.
4. Researched on petitioners and beneficiaries for possible Department of Labor wage violations.
5. Implemented countermeasures to fraud.
6. Reviewed transfers for fraudulent activity.
7. Opened and closed profiles or alerts.

Experience

2-5 Years

Level

Junior

Education

Nursing

Description :

1. Detected and investigated potential fraud.
2. Collected data related to fraudulent activity.
3. Coordinated notifications and alerts.
4. Followed up with written inquiries.
5. Derived trends from investigations and reports.
6. Documented and reported all activities related to fraud.
7. Identified causes of fraud.

Experience

2-5 Years

Level

Junior

Education

High School Or Equivalent

Description :

1. Made sure fraudulent transaction.
2. Made sure customers was completely satisfied at  end conversation.
3. Able accomplish great level customer service.
4. Processed decision transfers placing on hold, denying  pending.
5. Opened and closed profiles or alerts.
6. Replenished merchandise to standard by ensuring that all skews are represented on the sales floor and knowing merchandise availability of all categories in the back rooms.
7. Worked directly with the Department of State through contract with Servo.

Experience

7-10 Years

Level

Management

Education

Medical Assisting

Description :

1. Answered inbound calls for customers with fraudulent activity on their account  international calls, cloning, and device changes.
2. Put notes different systems.
3. Made outbound calls to customers to verify activity on account.
4. Able to get  contact with  customer leave voice mails customer give Verizon Wireless call back without stating why call being placed.
5. Resolved service, pricing and technical problems for customers by asking clear and specific questions.
6. Developed and maintained professional relationships with other financial institutions and law enforcement agencies.
7. Received cross education for credit underwriter.

Experience

5-7 Years

Level

Executive

Education

HS Diploma In Construction

Description :

1. Addressed and resolved customer product complaints em pathetically and professionally.
2. Gathered and verified required customer information for tracking purposes.
3. Defused volatile customer situations calmly  courteously.
4. Accurately documented, researched resolved customer service issues.
5. Managed customer calls effectively efficiently complex, fast-paced and challenging call center environment.
6. Identified chronic customer issues creating maintaining customer complaint log.
7. Referred unresolved customer grievances to designated departments for further investigation.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Responsible for three Chevy Chase Bank Districts totaling 70 branches.
2. Analyzed output from account based fraud systems that identify potentially fraudulent or high risk new accounts.
3. Analyzed output from transaction based fraud systems that identify potentially fraudulent high risk customer transactions.
4. Determined risk level, prioritized assignments, made account status decisions based  analysis risk factors.
5. Utilized available resources verify information provided  new member for accounts suspected high risk potentially fraudulent.
6. Analyzed reports of high risk or fraudulent accounts generated  other financial institutions.
7. Maintained electronic records documenting actions taken for each new account suspicious transaction assigned for review.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Provided supportive measures through fraud investigations business loan pre-application post loan process.
2. Investigated account fraud through voice recordings, application interview procedures directly with victims and suspects.
3. Executed affidavits respons subpoenas.
4. Created account file documentation retention provided for prosecution.
5. Maintained daily communication with local  state police detective crime divisions, US Postal Inspectors including financial fraud investigations units throughout the U.S.
6. Engaged collecting business loan overdue payments from five day through charge-off accounts.
7. Supported customer service for inbound customer payments, maintenance updates for address and phone change, sales and promotion of products including auto pay.

Experience

2-5 Years

Level

Junior

Education

High School

Description :

1. Observed, reviewed detected irregular transactional activity through client interviews  investigating online alerts.
2. Processed money transfers for bill payments, credit cards and ACH transactions.
3. Reviewed transfers for fraudulent activity.
4. Educated customers with set up of online money transfer profile.
5. Documented fraudulent activity support tracking reporting efforts.
6. Investigated alerts or hits on fraud detection.
7. Interviewed customers to prevent detect scams or fraud.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Received inbound calls from customers responding voicemail or email.
2. Responded to customer information requests; collaborated with cross-functional departments ensure timely accurate response.
3. Partnered with other departments needed confirm certain information communication, including Sears's retail stores.
4. Communicated requests, request information support related communication and update resolutions appropriate.
5. Reviewed analyzing potentially fraudulent credit card transactions.
6. Researched customer accounts that demonstrated potentially suspicious activity from a variety of reporting generated transactional alerts.
7. Produced outbound calls to advise customers of blocked fraud transactions.

Experience

0-2 Years

Level

Junior

Education

Diploma In History

Description :

1. Utilized effective time-management by completing client.
2. Required  abide by all applicable regulatory department practices procedures Collections / Customer Service Agent Functional Area Risk Management Discover Card Financial Services Columbus,
3. Developed trust with card members during the verification of vital information phase of card member services.
4. Collected payments , negotiated payment arrangements.
5. Awarded performance review reward for high achievement field of risk management collections senior management.
6. Processed merchandise to be on floor to maximize on-clock hours of staff.
7. Maintained back room under stock, including both merchandise and non-merchandise, to brand standard to enable efficient replenishment.

Experience

7-10 Years

Level

Management

Education

Associates In Court Reporting