A Game Master also is known as the Game Moderator or Game Manager is a person who acts as an organizer and administers for a multi-player role-playing game. Typical duties listed on the Game Master Resume include the following – creating and advancing the game-s story, creating challenges for the players, assigning duties to characters, maintaining story momentum, assisting in planning and facilitating gaming events, providing support to players, conducting quality assurance assessment on gaming products, performing investigations of game exploits; managing gaming operations and monitoring imbalances and disturbances during games.
Those seeking this job position must display on the resume the following skills – gaming experience, attention to details, updated knowledge about the gaming industry, thorough knowledge of various game rules and regulations, and the ability to resolve issues, in-between players. No formal education is required for this post.
Objective : Over 7 years of experience with Customer Service and 7 years of experience of Technical Support from individual contract work to large business. Results-driven employee committed to continuous growth in customer service. Seeks a full-time position in Game Master.
Skills : Microsoft Office, Adobe Photoshop, Cash Handling, Customer Service.
Description :
Handled a variety of money transactions.
Memorized puzzles and answers in each room.
Reset each escape room in a timely manner.
Recited rules and regulations of each room to customers.
Maintained objects in each escape room.
Operated different programs each escape room required.
Maintained different social media accounts.
Experience
2-5 Years
Level
Entry Level
Education
Computer science
Game Master Resume
Headline : Very technologically inclined with amazing communication skills, very successful with electronic hardware, software installation, and the task of troubleshooting either. Also fairly well rehearsed with vehicles and am looking to start working as an entry level or apprentice tech, or full time detailing as a Game Master.
Maintained strong familiarity and dialog with the game community by reading and posting to official forums and sites.
Wrote entertaining and appropriately voiced forum posts.
Creatively and proactively assisted customers and go the extra mile to make sure our fans have a wonderful community experience, increasing player participation or sales.
Tested and document bugs .
Addressed and resolved customer issues while developing and maintaining player relations.
Experience
5-7 Years
Level
Executive
Education
Diploma
Game Master Resume
Headline : To obtain a position that allows to use organizational skills, educational background, and ability to work well and efficiently with people. Detailed oriented and resourceful in completing projects, and able to multi- task effectively.
Skills : Game developer, Management.
Description :
Maintained and troubleshoot room items when malfunctioning.
Observe and guide players as they attempt to escape.
Investigated and documented complex issues with regard to bugs, game exploits, trade and other potential issues.
Distinguished for the team and other departments between high and low priority items, focusing on areas yielding the greatest return, and make sound determinations based on what requires a sense of urgency.
Documented and communicated game/technical/investigation issues to technical staff.
Evaluated upcoming games and provide feedback.
Worked in a team and share information across multiple international teams.
Experience
5-7 Years
Level
Executive
Education
Computer science
Game Master Resume
Objective : Have ample experience working with the public in both a fast-paced positive environment as a Game Master. Motivated to complete any task that is asked of in a timely manner. Good at creating lasting relationships with fellow co-workers as well as customers. Also have experience successfully up selling products and services.
Handled questions, character restore and also bugs in the game.
Responsible for catering to the needs of our player base.
Maintained a 60+ WPM average while having outstanding customer service.
Had a 95% positive customer service rating, while maintaining speed and efficiency.
Demonstrated leadership skills whenever needed while never being tardy or missing a day.
Responded to a player needs through online ticketing system/live chat in a timely and professional matter.
Updated the knowledge database with new issues encountered by the team.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Game Master Resume
Headline : To acquire a position that enables to utilize talents and skills to promote growth, and development within a company. An enthusiastic and adventurous computer engineer with seven years' professional experience in computer engineering, ready to take on responsibility.
Skills : Microsoft Office, Customer Service, Communication.
Description :
Ensured that the players that are elected to receive prize's are following the rules and guidelines that were presented on the site.
Investigated each Operation and Events for anomalies or unusual player behaviors.
Provided excellent customer service Help guests in escape rooms Set up themes and rooms Booking appointments.
Guided customers with account recovery, information updates, parental controls, suspension appeals, ownership disputes.
Troubleshot connectivity issues, patching and installation, game user interface, system conflicts such as firewalls, software.
Worked towards Tier 3 certification.
Provided support to players on game related queries.
Experience
5-7 Years
Level
Executive
Education
Bachelor's in Science
Game Master Resume
Headline : To obtain a position as a Assistant in a fast paced game setting that handles lots of costumers, Assistant Instructor in a career college, or anything more than entry-level in retail/customer service since have so much experience.
Skills : Customer Service, Computer skills.
Description :
Conducted quality assurance assessment of game products to ensure product quality and service.
Provided assistance in-game to customers.
Informed customers of promotions and campaigns designed to increase brand awareness and achieve revenue.
Aided customers in completing purchases.
Helped online gamers with in game issue's in real time.
Detected and banned hackers/botters.
Reviewed and took action on complaints from players.
Experience
5-7 Years
Level
Executive
Education
Diploma
Game Master Resume
Summary : Career objective is to gain valuable knowledge and experience at an entry level position to help polish service and research skills. Both work ethic and ability to adapt are greatest strengths. Interested in service as well as other career opportunities.
Skills : Game Master, HTML, Data Entry, Hostile Customer De-escalation.
Description :
Helped kids get set up with vests and guns.
Built and maintained relationships with potential and existing customers.
Reset/altered structural code items, such as generators/triggers in real time.
Quickly resolved customer reported issues while maintaining high customer satisfaction (consistently in top 15% of Customer Satisfaction reports).
Handled a wide range of customer problems, including game installation problems, latency problems, product defects, in-game problems, billing issues, etc.
Worked through various channels to provide support, including phone queues, online chat, and email.
Ran weekly and monthly contests with prizes to keep players engaged.
Experience
7-10 Years
Level
Management
Education
Bachelor's in Science
Game Master Resume
Headline : Game Master Specialist with 7 yrs experience delivering Customer Service/ Technical Support customer/client issues and proven ability to effectively communicate, process issues, and resolve problems with internal /external customers.
Skills : Microsoft Office, Mechanical, Gun Cleaning, Janitorial.
Description :
Told kids how to play the game and made sure that they were all safe during the games.
Made sure that the birthday kids had a great time and got exactly what they wanted on their day.
Hosted puzzle games for differing groups of players.
Provided excellent customer service and all necessary guidelines for the games.
Overlooked ongoing games via camera console, giving hints and messages.
Maintained all areas of work and build or improve game rooms.
Wrote monthly news letters and Facebook ad campaigns for marketing department.
Experience
5-7 Years
Level
Executive
Education
Diploma
Game Master Resume
Objective : To continue career within the technology field, using passion for video games, technology, and analysis in new and creative ways. Possess several years of experience in game developing field.
Skills : Video Editing, Social Media Management, Photoshop, Management.
Description :
Guided groups in a live action game setting by giving clues.
Monitored groups on security cameras and computers to ensure group safety.
Checked in customers at the front desk, answer questions, and show safety video before starting game.
Provided customers with high energy and help them throughout an escape room.
Provided positive customer experience by greeting guests, explaining game play rules, answering questions, etc.
Responsible to ensure that guests have an end-to-end positive and fun experience.
Acquired a detailed knowledge of featured games and story lines .
Experience
0-2 Years
Level
Entry Level
Education
BA In Communications
Game Master Resume
Objective : Experienced in various front and back end service. Familiar with collaboration and communication. Able to keep up energy and pace in a full day's work. Responsible in independent Game development work.
Skills : Customer Service, Sales.
Description :
Assisted in piloting Hunchback and Focus fire prior to the launch of SLC and deprecation of Hunchback.
Provided excellent customer service and all necessary guidelines for the games.
Maintained all areas of work and build or improve game rooms.
Ensured that the guests leave with a positive and rewarding experience.
Earned the company ten five-star reviews on Yelp during its first two months in business.
Assisted customers with in-game issues pertaining to the game Age of Wushu.
Launched Triple A title Age of Wushu.
Assisted customers in setting up accounts, updating account information, downloading game clients and getting started with multiple mmo games.
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