General Merchandise Clerk Resume Samples

A General Merchandise Clerk will work in retail sectors and undertake various clerical tasks pertaining to the industry. The job description varies from industry to industry, but the General Merchandise Clerk Resume gives a list of the following common duties – checking the shelves and replenishing the stocks, maintaining exceptional relationship with customers, maintaining stock of all products, evaluating all merchandise and ensuring accuracy, assisting in training all employees, ordering products and supplies, providing assistance to customers, staying updated with new utility products, negotiating with company’s representatives for discounts and replacement of damaged items; and performing cashiering duties.

Summary of skills that can highlight a resume includes – experience in executing instructions, excellent mathematical and organizational skills, ability to clearly communicate, excellent stamina and physical strength, and familiarity with computer systems and general products. Employers don’t expect anything more than a high school diploma.

General Merchandise Clerk Resume

Summary : Interact with wide variety of personalities Adapt quickly to new challenges Excellent customer service Excellent skills in time management Perform and organize well Punctual, responsible & dedicated Reliable, enthusiastic and assertive.

Skills : Amazing Customer Service Skills Advanced Clerical Capabilities Bilingual, Spanish And English Proficient In Microsoft Office Suite Dependable And Reliable Fast Learner And Willingness To Learn Dedicated & Loyal.

Description :

    1. Sales and marketing Operations management Staff development Staff training Cleaned areas, cooking surfaces, and utensils to maintain sanitation, health, and safety standards in work areas.
    2. Placing orders stocking items Assisted customers by providing information about menu and resolved complaints.
    3. Identified prices of menu items and tabulated bills using calculator and cash register.
    4. Greeted customers entering Answered customers' questions, and provided information on items.
    5. Maintained clean and orderly seating area and completed general cleaning duties, such as mopping floors and emptying trash cans.
    6. Counted money in cash drawer at the beginning of shift to ensure that amount was correct and that there was adequate change.
    7. Received payment by cash, credit cards, vouchers, or automatic debits and issued receipts, credits, or change due to customers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Sr. General Merchandise Clerk Resume

Headline : Seeking a secure and challenging retail supervisor position with opportunities for growth. Over 20 years of customer service in general and 5 years of management skills.

Skills : Customer Service, Human Resources, Adobe Photoshop, Social Media, Network Administration, Management, CCTV, Computer Skills, Case Management.

Description :

    1. Provides superior customer service and responsible for supervising all employees in the department.
    2. Supervises the sales floor and monitoring the replenishment of products.
    3. Appropriately handles emergencies and assists in maintaining a clean, safe work environment within the store in accordance with company policies and standards.
    4. Orders, stocks and displays merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service, and suggestive selling.
    5. Related duties include order writing, price changes, inventory control, product displays, and cleaning.
    6. Received corporate award for superior customer service, promoted to a higher position within six months of being hired.
    7. Offered a management position to independently operate and run the entire floral department for an opening store.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Of Arts


Jr. General Merchandise Clerk Resume

Objective : Highly qualified General Merchandise Clerk with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office. Typing 65+ wpm.

Description :

    1. Provide high-quality customer service, including complying with Safeway customer service standards, policies and procedures.
    2. Greet customers and take orders, in person and over telephone, in a friendly and professional manner.
    3. Prepare hot and cold deli food and display in deli cases for sale to customer.
    4. Operate slicers and other food preparation equipment.
    5. Operate electronic cash register, receive final payment from customer (cash or credit/debit card) and accurately make proper change.
    6. Inventory stock, restock, move bulk product from pallets to storage areas, and face shelves of deli cases on sales floor.
    7. Maintain area and conduct business in accordance with all federal, state and local weights and food measures, food safety and sanitation regulations and company policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
General Education

General Merchandise Clerk III Resume

Objective : Experience in training people. Fluent in Microsoft Office and running internet applications. Copious amounts of cash handling experience.

Skills : English/ Spanish Customer service skills, Active listener, Resourceful problem solver Computer savvy Cash Handler Time management.

Description :

    1. Perform all stocking duties such as ordering, lifting, blocking, facing and dusting products.
    2. Maintain and administer all housekeeping tasks on backroom areas and sales floor.
    3. Maintain and stock shelves and carry out activities such as refilling and recovery of stocking and to facilitate adequate stock to support consistent service.
    4. Perform loading, unloading, and movement of bulky and heavy products for stocking.
    5. Assist customers to identify and locate products and respond to queries appropriately.
    6. Work efficiently to maintain productivity standards for target achievement.
    7. Results-oriented Reliable and punctual Shipping and receiving Safety-oriented Customer service-focused.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

General Merchandise Clerk II Resume

Headline : Self-started and prepared to handle any situation. Working in different environments including customer service and working in a very fast paced manner to meet all customer needs.

Skills : Microsoft Office, SPSS- Statistics Package For Social Sciences, Intermediate Spanish- Speak, Read, Write.

Description :

    1. Served customers in eating areas that specialize in fast service and inexpensive carry-out food.
    2. Accepted payment from customers, and make change as necessary.
    3. Request and record customer orders, and compute bills using cash registers, or pencil and paper.
    4. Clean and organize eating, service, and kitchen areas.
    5. Notify kitchen personnel of shortages or special orders.
    6. Communicated with customers regarding orders, comments, and complaints.
    7. Prepared daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, using proper safety precautions and sanitary measures.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Sociology

General Merchandise Clerk I Resume

Objective : Devoted Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.

Skills : Articulate, Customer Service, Adobe Photoshop, Drawing, Retail, Bilingual.

Description :

    1. Described merchandise and explain the operation of merchandise to customers.
    2. Placed special orders and called other stores to find desired items.
    3. Recommended merchandise based on customer needs.
    4. Explained information about the quality, value, and style of products to Influence customer buying decisions.
    5. Replenished floor stock and processed shipments to ensure product availability for customers.
    6. Answered customers questions and addressed problems and complaints in person and via phone.
    7. Maintained visually appealing and effective displays for the entire store.
    8. Kept the showroom clean and maintained neat, orderly product displays.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
General Studies

General Merchandise Clerk/Supervisor Resume

Headline : To gain a position as a retail business and sales associate. Believing and practicing hard work, fun, and organization is what makes me strive for excellence. Serving for several years in the retail industry, I believe that a product is only as good as the people behind it.

Skills : Microsoft Word.

Description :

    1. Prioritized helping customers over completing other routine tasks in the store.
    2. Completed all cleaning, stocking and organizing tasks in assigned sales area.
    3. Built relationships with customers to increase likelihood of repeat business.
    4. Engaged with customers in a sincere and friendly manner.
    5. Contacted other store locations to determine merchandise availability.
    6. Responded to customer questions and requests in a prompt and efficient manner.
    7. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
    8. Recommended merchandise to customers based on their needs and preferences.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate Of Science

General Merchandise Clerk/Manager Resume

Headline : Hard working with an exceptional track record of customer service. Dedicated to representing my employer with professionalism, enthusiasm, and integrity.

Skills : Running a cash register,Working with computers and printers, Microsoft word, Typing speed of 50 - 55, Excellent written and verbal communication skills.

Description :

    1. Provide customer service in the front desk and handle incoming and outgoing telephone calls.
    2. Handle sales and refunds through the cash register while ensuring customer satisfaction.
    3. Stock products and assemble displays to advertise products and increase sales.
    4. Utilize problem-solving skills to improve customer and employee satisfaction.
    5. Implement effective communication skills to address customer's concerns and needs.
    6. Work in cooperation with other associates in order to obtain a friendly and professional work environment.
    7. Maintain proper in-stock conditions and safety standards throughout the store.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Accounting

General Merchandise Clerk/Coordinator Resume

Objective : Highly qualified General Merchandise Clerk with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office.

Description :

    1. Described merchandise and explain the operation of merchandise to customers.
    2. Recommended merchandise based on customer needs.
    3. Operated a cash register to process cash, check and credit card transactions.
    4. Guided customers in choosing items that reflected personal style and shape.
    5. Replenished floor stock and processed shipments to ensure product availability for customers.
    6. Designed displays to make the store experience interactive and engaging.
    7. Displayed the appropriate signage for products and sales promotions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Lead General Merchandise Clerk Resume

Summary : Educational and work experiences provide me with the skills necessary to analyze situations, create efficient solutions, and demonstrate leadership initiative. Searching for opportunities to grow professionally in environments that foster teamwork and individual skills.

Skills : Microsoft Office Suite; Word, Excel, PowerPoint, Outlook, Avaya, 10-Key, Kronos, Citrix.

Description :

    1. Stock shelves with the merchandise.
    2. Provide the best customer service on the floor and also over the phone.
    3. Handle the team when the manager was not present.
    4. Make sure each person in the department finish their individual task.
    5. Fill out the required paperwork for incoming and outgoing loads.
    6. Take down the inventory to know what products needed to be ordered the next day.
    7. Helped other departments around the store when needed.
    8. Making sure we had all the available products out on the floor and make sure the department always looked presentable.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management

General Merchandise Clerk/Representative Resume

Headline : Excellent research, time management and problem solving skills, with the ability to function at a high level in a wide variety of settings. An experience customer service representative with more than 14+ years in retail, as well as 10+ years in management experience.

Skills : Customer service, General House Keeping, General Maintenance, communications, negotiations, Presentations.

Description :

    1. Prevented store losses using awareness, attention to detail and integrity.
    2. Worked as a team member performing cashier duties, product assistance and cleaning.
    3. Expressed appreciation and invited customers to return to the store.
    4. Responsible for ringing up customers in a timely manner and guaranteeing high level customer service.
    5. Accurately logged all daily shipping and receiving orders.
    6. Organized the store by returning all merchandise to its proper place.
    7. Replenished merchandise shelves with items from the stockroom.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science