General Merchandise Manager Resume Samples

General merchandise manager manages the merchandise and inventories of the organization. The general merchandise manager is responsible for executing the following roles and responsibilities – managing inventory of the department, tracking stock status, tracking inventory, ensuring proper operational functionalities, ordering general merchandise, giving training to department staff, supervising employees, selecting right merchandise and products, communicating merchandising layouts, conducting routine checks and generating reports.

The job role requires the candidate to be highly organized, prioritize responsibilities, and possess leadership and communication skills. These managers should be multitasking and work in a fast-paced environment and they should also be having visual merchandising and analytical skills. When it comes to formal educational requirements, many employers oversee experience over education, but many of the eligible General Merchandise Manager Resume make a display of a College degree in the field of business, merchandising or management.

General Merchandise Manager Resume example

General Merchandise Manager Resume

Headline : Resourceful, proactive and energetic customer service and management professional who thrives in fast-paced, high volume business environments promoting brand awareness, customer loyalty and complex projects to drive profitability.

Skills : Retail Management, POS, Retail Sales, Merchandising, Inventory Control.

Description :

    1. Designed and maintained visual displays for 25% of the store promoting national and store brands by enhancing appeal through cross-merchandising with grocery items and non-food products.
    2. Analyzed consumer demographics and buying behaviors to create appealing merchandise displays in high traffic areas targeting selected merchandise to reduce obsolescence and increase sales gains.
    3. Increased sales 25% by creating Easter display attracting buyers through Easter basket elements.
    4. Boosted sales by introducing end cap display promoting specialty items during peak periods.
    5. Accelerated compulsive buying successfully driving sales by creating "out of the box" displays during company promoted discount days.
    6. Drove compulsive sales gains 15% via merchandise displays on deli counters and near cold storage bins.
    7. Maintained positive net margin profit and revenue growth by managing shrink and rotation to prevent outdated merchandise.
    8. Reduced fees by promptly researching discrepancies for non-applicable charges contacting vendors to resolve invoicing issues for accounts payable.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Telecommunications


Sr. General Merchandise Manager Resume

Summary : Friendly and enthusiastic Manager with 13 years specialized experience as a Retail Manager. Able to learn new tasks quickly and proficient in growing customer relationships. Represent establishment with a positive and professional demeanor.

Skills : Word, Excel, PowerPoint.

Description :

    1. Increased sales by $40M to reach a $100M operation; 33% increase over budget.
    2. Supervised 250 FTE's across 5 divisions: merchandising, marketing/e-commerce/catalogue, budgets/inventory planning, retail stores and wholesale/ international licensing.
    3. Opened 9 new domestic stores, 7 new international franchises.
    4. Negotiated museum boutiques in Mitsukoshi Department Stores in Japan.
    5. Introduced cost measures to improve gross margin by $4M and net contribution by $1.6M.
    6. Redesigned museum catalogue and launched a Children's catalogue, achieved a 26% lift in sales.
    7. Redesigned the company website; grew e-commerce revenue by 30%.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts


Sr. General Merchandise Manager Resume

Summary : Certified General Merchandise Manager with extensive customer service skills. Currently working as a receptionist/book keeper. Well organized and have a great understanding of time management.

Skills : Microsoft Word, Excel, and PowerPoint, CPR.

Description :

    1. Managed staff to ensure merchandising standards were up to standards lead by company directives.
    2. Oversaw merchandise displays to increase sales.
    3. Effectively organized people and inventory for a flawless execution of projects designed to increase sales.
    4. Consistently develop action plans to execute merchandising projects.
    5. Drive Merchandising campaigns to ensure customer loyalty.
    6. Ensure Merchandise is appealing to the customer to ensure increased sales by ensuring the right product is in the right place.
    7. Supervise projects and act as liaison with company management and merchandising programs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Sales

General Merchandise Manager III Resume

Summary : Proficient in Microsoft Word, PowerPoint, and Excel Experience in management positions Coordinates financial transactions in fast-paced business environments.

Skills : Problem-solving skills, Flexibility strong time-management skills.

Description :

    1. Provide excellent customer service to both internal and external customers.
    2. Interview and hire staff, oversee staff training, and ensure employees are knowledgeable of the product they are selling.
    3. Perform all procedures for ordering, receiving, displaying, selling, and restocking merchandise.
    4. Maintain records of goods ordered and received.
    5. holiday displays themes, special events, etc.) and coordinate them with other departments.
    6. Maximize return on investment of General Merchandise.
    7. Plan and execute exceptional promotions to bring both new and existing customers into the dealership.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Business Management

General Merchandise Manager II Resume

Summary : Motivated individual with knowledge of the automotive after sales industry. Several years experience in retail management and proven ability to meet and exceed sales goals. Hands on person with the ability to break down and decipher how things work in day to day and monthly business operations.

Skills : Data Entry, Event Planning, Sales, Hiring, Excel.

Description :

    1. Delivers excellent customer service by greeting and assisting each customer.
    2. Addresses customer inquiries and resolves complaints.
    3. Opened a new store location and assisted in recruiting and training new staff.
    4. Reorganizes the sales floor to meet company demands.
    5. Determines staff promotions and demotions, and terminates employees when necessary.
    6. Fulfills customer shipping needs using UPS and USPS methods.
    7. Stocks and restocks inventory when shipments were received.
    8. Directs and supervises employees engaged in sales, inventory-taking and reconciling cash receipts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Marketing

General Merchandise Manager I Resume

Summary : Management experience with exceptional people skills driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.

Skills : Scheduling of 25 employees for three months.

Description :

    1. Ordered merchandise, ran reports, created schedules, answered phones, interacted with customers and vendors.
    2. Gained the trust of our customers and the staff.
    3. Skills Used Maintained a large database of customers.
    4. Answered phones , Great customer service skills.
    5. Listened to what was needed for my customers and staff.
    6. Interacted with many vendors and other Rommel General merchandise managers.
    7. Set schedules for five or more employees, controlled inventory orders and restocking.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Logistics

General Merchandise Manager/Analyst Resume

Summary : Seasoned, optimistic, creative and hardworking General Merchandise Manager looking to join the team at an exciting, charming and unique store. Enjoy helping customers find what they need, discover new products and have a positive overall experience.

Skills : Warehouse Manager, Warehouse Supervisor.

Description :

    1. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
    2. Offered product samples, answered questions and helped customers find items.
    3. Refilled and rotated items on shelves to maintain well-stocked inventory.
    4. Verified all deliveries against invoices and completed shortage and overage reports.
    5. Developed knowledge about products and sales items to answer shoppers' questions.
    6. Maintained an atmosphere of enthusiastic customer service.
    7. Addressed guest concerns and resolved all issues to guests' satisfaction.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Diploma

General Merchandise Manager/Representative Resume

Summary : Resourceful, proactive and energetic customer service and management professional who thrives in fast-paced, high volume business environments promoting brand awareness, customer loyalty and complex projects to drive profitability.

Skills : Logistics Technician.

Description :

    1. Maintain records of goods ordered and received.
    2. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
    3. Review purchase order claims and contracts for conformance to company policy.
    4. Arrange for disposal of surplus materials.
    5. Explain and enforce safety regulations and policies.
    6. Coordinate clerical, recordkeeping, inventory, requisitioning, and marketing activities.
    7. Provide information to customers on the care of trees, shrubs, flowers, plants, and lawns.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

General Merchandise Manager/Specialist Resume

Objective : Seasoned and versatile team member of management in very fast paced bookstore environment. Communication with company home office, vendors, university athletics, and university departments has been key in building business respect and increasing sales on campus and within the community.

Skills : Sales, Marketing.

Description :

    1. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    2. Issue receipts, refunds, credits, or change due to customers.
    3. Assist customers by providing information and resolving their complaints.
    4. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    5. Answer customers' questions, and provide information on procedures or policies.
    6. Sell tickets and other items to customers.
    7. Process merchandise returns and exchanges.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA

Associate General Merchandise Manager Resume

Summary : Hands on physical work. Looking for advancement with a major company where able to grow and develop.

Skills : Great Listening And Customer Service, And Experienced With The Ordering Tablet And Gun.

Description :

    1. Providing customers with excellent customer service and a safe environment to shop.
    2. Ordering all products in my department and ensuring guaranteed freshness of the product.
    3. Stocking merchandise in an excessively fast pace and also neatly.
    4. Employee of the month for keeping my sales above the goal set.
    5. Training other crew members thoroghly so all work could be done correctly by the rules.
    6. Motivating others to want to excel further and move up in the company.
    7. Skills Used -Ability to achieve target within given time.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Logistics

Asst. General Merchandise Manager Resume

Objective : Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Individual driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.

Skills : Warehouse Supervisor, Logistics Associate.

Description :

    1. Established and maintained several vendor partnerships.
    2. Promoted from Team Leader to Assistant Manager within nine months.
    3. Interviewed job candidates and made staffing decisions.
    4. Counted cash drawers and made bank deposits.
    5. Reordered inventory when it dropped below predetermined levels.
    6. Examined merchandise to verify that it was correctly priced and displayed.
    7. Planned budgets and authorized payments and merchandise returns.
    8. Trained and developed new associates on POS system and key sales tactics.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

General Merchandise Manager Resume

Summary : Adept at creating a success driven atmosphere for associates through training and team building. Excel in customer service. Experienced in conflict resolution issues with customers, vendors, independent contractors and associates. Strengths are attention to detail, organization, budgeting, negotiating and data analysis.

Skills : Logistics Technician, Merchandiser.

Description :

    1. Selected to open New Proto-type, European design store.
    2. Attention to all details of initial set-up and product selection.
    3. Utilized demographic analysis to target market trends.
    4. Analyzed sales data to increase revenue gains.
    5. Served customers with patience, tact, and courtesy.
    6. Participated in the AMT training program for the advancement of Union Department Associates.
    7. Designed written training for Union Department Associates.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Liberal Arts