Head Clerk Resume Samples

A Head Clerk takes responsibility for supervising and administering junior clerks and store associates under him/her. While specific duties vary from place to place, certain core duties are common and are listed on the Head Clerk Resume as – taking responsibility for upholding optimistic store personnel and client service ambiance; supervising and overseeing the operations; taking care of complex or intricate merchandising and supervising the storage of money and stock lists; responding to clients and getting back to them; executing all the roles of store personnel, supervising and aiding the store personnel; making sure the personnel abides by the modulations and regulations; and managing the vocational happenings including overseeing client interactions and movement.

Summary of skills seen on resumes – good eye for details, the ability to look into the intricacies of the store; excellent math and statistical skills; and familiarity with office procedures and basic accounting principles. A high school diploma or GED is commonplace among job applicants.

 

Head Clerk Resume example

Head Clerk Resume

Summary : A dynamic professional with excellent communication skills seeking a clerical role. Excellent initiative and project management skills developed over the course of the degree. Ready to use organizational skills to help the team in implementing the new internal communications system.

Skills : Senior Management, Learning, and Development, Organizational Development.

Description :

    1. Assisted Center Store Manager in the development of a strong, professional relationship with all key vendors and salesmen to ensure our guests shop in a fully stocked store with impeccable in-line conditions.
    2. Familiar with DSD deliveries and credits, ensuring proper billing and lowest cost of goods.
    3. Assisted in the Merchandising, to maximize sales potential by strategic planning and execution.
    4. Led by example with superior customer service and educating the importance of customer connection.
    5. Minimized employee turnover by creating an enjoyable, yet professional workplace where all employees feel valuable and happy to be part of the team.
    6. Coached and modeled key strategies to increase productivity.
    7. Helped promote employees' personal growth and development.
    8. Made certain all product is properly rotated to help minimize shrink.
    9. Completed understanding and implementation of schematic integrity.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS Diploma


Head Clerk Resume

Summary : A dedicated Head Clerk focused on maximizing productivity and increasing the customer base. Believes exceptional customer service is essential to retail success. A passionate leader who develops highly motivated teams through mentoring and superior communication. Retail professional who excels in fast-paced environments. 

Skills : Management, Receiving, Customer Service, Merchandising, POS Systems, and Cash Handling.

Description :

    1. Investigated and resolved customer inquiries and complaints in an empathetic manner.
    2. Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
    3. Strong leader of customer support staff.
    4. Trained staff on operating procedures and company services.
    5. Identified individual development needs with appropriate training.
    6. Updated customer orders from start to finish in an accurate and timely manner.
    7. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
    8. Maintained up-to-date knowledge of product and service changes.
    9. Stocked shelves and supplies and organized displays.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS Diploma


Head Clerk Resume

Objective : A highly resourceful, energetic, educated, self-driven, hands-on competent individual with over five years of retail experience including management/supervisory experience is seeking to find a position with a reputable and exciting business that acknowledges its employees and offers opportunities to escalate and grow within the business.

Skills : Pro Tools HD, Logic, Training, and Development, Staffing/Recruiting.

Description :

    1. Supervised, trained, and led a team of employees with the goal of operating the grocery store while upholding the company's key values.
    2. Responsible for running labor and coordinating teams according to the store needs.
    3. Provided a wide variety of training in different departments.
    4. Trained the members to be knowledgeable in every department and at the same time provided world-class service to our customers.
    5. Managed and ordered the freezer department.
    6. Responsible for the presentation of the store.
    7. Prepared the store and every department in replenishing shelves with product.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA in Business Administration

Head Clerk Resume

Summary : To support major accounts through detail-oriented customer service, quality assurance, and data entry. Highly effective at interfacing with customers to resolve issues. Proven ability to quickly learn and comprehend new systems and methods. Able to communicate with all levels and backgrounds. Specializes in creative solutions to problems.

Skills : MS Word, MS Excel, Outlook, SAP, Ten Key, Detail-Oriented, Customer Service, Quality Assurance, and Data Entry.

Description :

    1. Assisted customers in person and by telephone.
    2. Ordered the books and supplies.
    3. Compiled and maintained daily and monthly cash reports for management.
    4. Compiled and made bank deposits daily.
    5. Managed all medical equipment ordering and sales.
    6. Managed all university and hospital book orders and payment collection.
    7. Oversaw store sales and productivity, responded to customer complaints.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Head Clerk Resume

Objective : Professional, efficient office clerk with 5+ years of experience working for a large corporate organization. Introduced a time management system and increased the efficiency of the office by 15%. Looking to leverage excellent project management and organization skills to help the team reduce office administration costs.

Skills : Windows 8, Skype for Business, Oracle, Benefit Elections, Data Entry, Cash Handling.

Description :

    1. Assisted SM and ASM in day to day store operations, opening and closing operations, cash deposit, and safe balance.
    2. Ensured the staff is on time and on task.
    3. Developed action plans to improve sales especially during peak business days: Store was a top-five performing store in the company while maintaining growth in sales while maintaining high customer satisfaction.
    4. Onboarded training leads to the success of new associates and the growth of the store by having satisfied customers as seen in optional online surveys.
    5. Organized and executed Merchandizing Calendars, i.e., price, and display changes.
    6. Kept up with company standards was able to keep the store looking up to date and presentable for customer satisfaction.
    7. Quoted the market and facilitated large trades for a wide array of customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA In Architecture

Head Clerk Resume

Summary : A reliable, capable, and enthusiastic supervisor who is able to take on the management and coordinating duties of any leadership role. Possessing extensive experience of supporting, developing, and motivating teams to do better and to drive continuous improvements across a range of work activities. 

Skills : Fork Lift Operator, Backhoe Operator, Customer Service.

Description :

    1. Assisted with ordering, receiving, stocking and display of grocery product maintains department cleanliness, and provides customer service. 
    2. Received product deliveries, ensuring order and invoice accuracy.
    3. Stocked, rotated, merchandised, and faced products according to department procedure.
    4. Maintained back-stock areas according to department standards.
    5. Trained other staff as needed.
    6. Cataloged and code invoices, if requested, according to the procedure.
    7. Assisted in other departments as needed.
    8. Performed other duties as assigned to meet business needs.
    9. Adhered to Quality Standards for customer service as outlined by Supervisor.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Studies

Head Clerk Resume

Summary : Seeking to obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Skills : Sales, Management, Employee Training, New Customer Acquisition, Customer Service, Market Research, and Development.

Description :

    1. In charge of the total store operations of a conventional grocery store.
    2. Took over the operations when the store director went home.
    3. Supervised all employees, and was the point of contact for customer service issues.
    4. Ran register as quickly as possible while making sure there is no mistake made.
    5. Worked efficiently, with a sense of urgency to keep the store up to standards.
    6. Provided customers with 100% satisfaction no matter the issue.
    7. Ensured the store runs to specific budget variance targets
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA

Head Clerk Resume

Summary : Over 26 years of experience in the warehouse and inventory control environment, seeking to obtain a position that will utilize customer service, staffing, and managerial skill sets in a way that contributes to the overall growth and development of the company.

Skills : MS Office Suite, Team Management, Supervision, Delegation, Data Management.

Description :

    1. Supervised 20+ people delegating and directing daily schedules.
    2. Responsible for closing each business day and managing the daily store operations.
    3. Responsible for the safety, organization, and efficiency of the warehouse area.
    4. Responsible for maintaining stock levels and replenishment as needed.
    5. Responsible for the balancing of on-hand inventory with in-process orders utilizing priority computer program plan to assure first-in, first-out stocking, and assuring product volume met required needs.
    6. Reviewed all on-hand stock to ensure compliance with expirations.
    7. Coordinated and planned special orders from the main warehouse in preparation for heavy volume needs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Studies

Head Clerk Resume

Summary : Extensive experience in customer service, clerical and project management. Outstanding customer service skill set with a proven record of reliability and responsibility. To secure a position utilizing customer-friendly and interpersonal skills in assisting individuals.

Skills :  Microsoft Suite, Tri-lingual, 35 Wpm, Strong Organization, Quick Learner.

Description :

    1. Welcomed and interacted with all customers in an upscale market.
    2. Provided face-to-face and on the phone customer service in a friendly and helpful manner.
    3. Provided and answer customers' questions about product information as necessary.
    4. Compared merchandise invoices to items actually received to ensure that shipments are correct.
    5. Recommend and advised on products selected based on customer needs and desires.
    6. Trained, motivated the new hires, and provided information about company policies such as termination procedures, absences, promotion, and performance.
    7. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
    8. Assisted customers by providing information and resolving their complaints.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate in Criminal Justice

Head Clerk Resume

Objective : A dedicated individual with a proven track record of effectively managing people and assets. Has the ability to work diligently to help maintain smooth office operations. Looking for a challenging role where one can share knowledge and experience while continuing to learn.

Skills : MS Office, Illustrator, Customer Service, Cash Handling, Billing.

Description :

    1. Organized and maintained current clinic protocols.
    2. Assisted the other clerks and answering phones and accomplishing daily duties.
    3. Maintained files up to date and filing them.
    4. Tracked the cash that goes to the bank and closing out the clinic daily.
    5. Responsible for training new clerks and techs on protocols and the av mark program used to hold patients' information.
    6. Supervised 10+ people for 4 different store locations consisting of inventory stockers for warehouse and store locations.
    7. Planned, set-up, and poured weekly tastings for large crowds of discerning customers with varying degrees of wine knowledge.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in Sociology