A Head Hostess coordinates the team of hostesses and ensures an outstanding customer experience. While the specific job description may vary, the day-to-day duties are common and are included on the Head Hostess Resume as follows – greeting customers and escorting them till the tables; informing customers about the wait time, monitoring seating, ensuring the tables are cleaned after every service, monitoring the work of host/hostess; training employees; accepting reservations made through phone calls, and greeting customers upon departure.
Hiring companies normally look for the following abilities – sound knowledge of cash handling procedures; dining service expertise, familiarity with restaurant operations; solid understanding of foodservice principles; and the ability to handle the cash register. Most restaurants require those having at least a high school diploma or GED. But, a college degree will be helpful for landing into supervisory positions.
Summary : Hospitality and Retail Industry Professional with administrative, customer service, and sales experience. Energetic, outgoing, strong attention to detail and design;determined to accomplish company goals.
Skills : Hospitality, Retail Sales, Multi-Line Phone System, Administrative Duties, Long Term Guest Relationships, Microsoft Office Suite, Appointment And Reservation Scheduling, Team Leader.
Description :
Managed the schedule of reservations and distribution among servers.
Completed opening and closing procedures according to set standards.
Managed Front of House when Upper Management was unavailable.
Communicated with Kitchen for Daily Briefing, including Guest allergies, special requests, and wait times.
Welcomed guests into establishment, ensured adequate accommodations.
Guided guests through dining rooms and provided needed assistance.
Provided support to other areas of restaurant as necessary, such as setup, cleanup, as well as guest and table assistance.
Experience
7-10 Years
Level
Management
Education
Political Science
Head Hostess/Server Resume
Summary : Currently attending Health Sciences and am in the nursing program. Work weekends and a few days during the week depending on class schedule.
Skills : Writing, Editing, Research, AP Style, Social Media, Instructional Communication, Public Speaking.
Description :
Resolved guest complaints promptly and professionally.
Received orders, processed payments and responded appropriately to guest concerns.
Took the necessary steps to meet customer needs and effectively resolve food or service issues.
Worked successfully with the team in a fast-paced environment.
Mastered Point of Sale (POS) computer system for automated order taking.
Promptly reported complaints to the management team.
Trained new employees on restaurant best practices and responsibilities in a limited time.
Managed table assignments in order to maximize seating space.
Experience
7-10 Years
Level
Management
Education
Communication Studies
Head Hostess/Attendant Resume
Objective : Experienced restaurant hostess/server bringing enthusiasm, dedication, and an exceptional work ethic. Trained in excellent customer service. High energy and outgoing with a dedication to positive guest relations.
Skills : Well Served, Efficient And Comfortable Answering, Multiple Lines.
Description :
Performed all necessary opening, running and closing side work.
Provided excellent Guest Service to include the greeting and seating of guests as they arrive.
Assigned front house duties to busers and hostess.
Performed general hostess duties until promoted to Head Hostess.
Manage other hostesses, oversee customer relations, multiple accounting functions, assisted management with restaurant operations.
Provided support directly to all managers.
Greeted customers Trained new employees Assisted servers.
Experience
2-5 Years
Level
Junior
Education
CNA
Asst. Head Hostess Resume
Summary : Dedication and hard work produce results, while handling any task given. People skills and motivation make for workplace to be enjoyable.
Skills : Microsoft Office, Verbal Communication Written Communication.
Description :
Maintained a friendly, welcoming, and personable attitude towards all guests.
Communicated with a manager at the beginning of shift to develop a plan for the day.
Greeted all guests before seating, and thanks to all guests on the way out.
Communicated with guests as they wait to ensure that everyone is happy.
Promoted to head hostess within one month of employment.
Duties included updating and customizing the Los Rios web page and social media sites.
Worked during peak seasons winter and summer.
Experience
7-10 Years
Level
Management
Education
Associates
Associate Head Hostess Resume
Summary : Textile designer specializing in print for fashion as well as interiors. Work is inspired by capturing detailed up close photographs of every day life from nature, animals to food. Hand and computer drawn artwork, painting and screen printing to organically & geometrically recreate inspiration.
Skills : Microsoft Office, Verbal Communication, Written Communication.
Description :
Calmed and resolved client conflicts to prevent loss of service.
Maintained the cash register as well as stocking the store.
Greeted and seated customers as well as clean their tables and took their orders.
Customer Interface: -Greeted customers upon entrance and handled all order transactions.
Assisted customers over the phone regarding store operations, products, and orders.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Experience
7-10 Years
Level
Consultant
Education
Hospitality
Head Hostess/Cook Resume
Headline : Focused Front of house manager successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Restaurant chef with over nine years in the food and beverage industry. Fine dining experience Expert in managing kitchen staff and preparing foods at reduced cost without compromising quality and taste.
Skills : Good with greeting people and dealing with money.
Description :
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Precisely described menu items and special offerings.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Resolved guest complaints quickly and efficiently.
Experience
5-7 Years
Level
Executive
Education
Associate In Culinary
Associate Head Hostess Resume
Headline : Seasoned customer service specialist with background in providing advice and assistance on diverse customer situations. Highly effective in quality service, customer retention, productivity and team management.
Facilitated prompt and accurate seating and service of all guests.
Maintained a professional tone at all times, including during peak rush hours.
Received frequent customer compliments for going above and beyond normal duties.
Answered questions about menu selections and made recommendations when requested.
Suggested additional items to customers, as appropriate, to increase restaurant sales.
Maintained contact with kitchen staff, management, serving staff and customers.
Greeted guests, seating guests, and Stock and clean front, host area.
Experience
5-7 Years
Level
Executive
Education
Sports Science
Head Hostess/Manager Resume
Objective : Motivated Sales Associate with three years of experience in specialty stores seeking a position in a fast-paced, team environment, Superlative customer service and a team player. Organized, dependable, disciplined, multi-tasker, positive, passionate and effective Resourceful, imaginative, well-rounded, competent and trustworthy. Experienced and knowledgeable in the travel industry. Well travelled internationally.
Skills : Microsoft Office Suite, Appointment and Reservation Scheduling, Team Leader.
Description :
Consistently provided professional, friendly and engaging service.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Developed positive working relationships with others to reach business and sales goals each day.
Demonstrated genuine hospitality while greeting and interacting with all guests.
Resolved guest complaints quickly and efficiently.
Received frequent customer compliments for going above and beyond what was expected.
Communicated special requests of customers to servers.
Experience
2-5 Years
Level
Junior
Education
Associate's In Food Service
Head Hostess I Resume
Summary : Energetic, hard working and customer-focused individual with proven leadership and customer service skills seeking to apply abilities as a hostess or server.
Skills : OpenTable, Microsoft, Quickbooks.
Description :
Coordinated appointments and reservations for manager.
Communicated with customers regarding orders, comments, and complaints.
Completed closing duties, including restocking items and closing out the cash register.
Consistently adhered to quality expectations and standards.
Received frequent customer compliments for going above and beyond normal duties.
Supervised morning setup of restaurant, including making the set menus and handling reservations.
Supervised as night hostess and ensured that other employees did everything correctly.
Experience
7-10 Years
Level
Consultant
Education
Diploma
Head Hostess II Resume
Summary : To secure a position with a stable and profitable organization, where can utilize skills and gain further experience to the fullest. Excellent People Skills Organization Time Management.
Skills : Customer Service,Microsoft Office, Verbal Communication, Written Communication.
Description :
Greeted guests and seated them at tables or in waiting areas.
Provided guests with menus, spoke with patrons to ensure satisfaction with food and service, responded to complaints.
Answered telephone calls and respond to inquiries or transfer calls.
Operated cash registers to accept payments for food and beverages.
Inspected dining and serving areas to ensure cleanliness and proper setup.
Ordered supplies and equipment for tables and serving stations.
Hired, trained, and supervised food and beverage service staff.
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