Head waiters are basically dining room supervisors who perform both management and customer service duties. The head waiter is responsible for whatever happens in the “front of the house” and to fulfil this role, the head waiter disburses the following job description – monitoring the servers, ensuring that the tables get cleaned soon, making sure that the customers get the orders quickly, assigning work task to servers and bus persons, ensuring stocking of food, hiring and training servers, checking reservations every day, noting discrepancies and checking the credit card machine to tally accounts.
Essential qualifications commonly seen on the Head Waiter Resume include – serving skills, supervisory skills, the ability to train and recruit staff, good management skills, customer-service orientation and time flexibility to work as per the job needs. It is common for head waiters to depict a high school diploma or GED as their background status.
Summary : Detail-oriented Head Waiter skilled in managing high-volume dining environments. Expertise in staff training and development, resulting in improved service efficiency and a 20% increase in customer satisfaction ratings.
Skills : Windows, Conflict Resolution, Attention to Detail, Wine Pairing
Description :
Managed all wait staff and assisted the AGM and Food and Beverage Director in the daily operations of a full service, luxury restaurant, and county club bistro.
Worked directly with the AGM on all aspects of the restaurant including decor, pricing, advertising and marketing, menu conceptualization, and staffing.
Responsible for obtaining and booking corporate and private functions ensuring a repeat clientele and a second revenue stream otherwise not budgeted for.
Worked closely with the Executive Chef on unique, interesting menu items and the development of new exciting flavor profiles for the guests to explore.
Served as Headwaiter for prominent, authentic Italian Kitchen.
Voted best tasting and most authentic Italian restaurant in the Bryan/College Station area.
Experience
7-10 Years
Level
Management
Education
B.A. in H.M.
Head Waiter Resume
Headline : Experienced Head Waiter with a strong background in upscale restaurant operations. Recognized for exceptional communication skills and the ability to resolve guest issues promptly, leading to a 30% increase in positive reviews.
Skills : Microsoft Word, Excel, Powerpoint, Office 365, Photoshop
Description :
Awarded employee of the month twice for excellent customer service and exceptional work ethic.
Helped create and execute numerous large scale Outback charity events.
Handled the closing responsibilities which included: Collecting all of the money from the night shift.
Entering all of the money and credit card transactions into the computer.
Arranging the restaurant to open perfectly the next day.
Train all new hires and enforce all health code regulations Direct chef during food preparation of any dietary restrictions and special requests Supervise the opening and closing protocols of the restaurant which includes cash handling and ordering of inventory.
Monitored the operation of the main restaurant Escorted the guests to their respective tables Took orders and interacted with the guests.
Experience
5-7 Years
Level
Executive
Education
A.S. in HM
Head Waiter/Bartender Resume
Summary : Results-driven Head Waiter/Bartender skilled in managing front-of-house operations. Expertise in staff training and development, leading to a 20% increase in team efficiency and a significant boost in customer satisfaction ratings.
Skills : Organized, Highly motivated, Detail-directed problem solver, Customer Service, Team Leadership
Description :
Manages servers' and bussers' opening/closing duties and verifies quality completion.
Manages the hiring and training of new employees Ensure restaurant service operations are conducted efficiently and to management standards.
Recognizes top performers daily; provides feedback regarding quality and timelessness of duties.
Operates point-of-sale (POS) terminals to accurately document requested food and beverages.
Accurately performs over 40 cash, debit, and check transactions a day.
Supervised waitstaff, managed weekly schedule, ensured guest service standards were being maintained by staff.
Effectively managed a variety of responsibilities related to food and beverage operations. Greeted customers, take food and beverage orders for seasonal clientele.
Experience
7-10 Years
Level
Management
Education
B.A. Hospitality
Head Waiter/Server Resume
Summary : Hard working and enthusiastic. A quick learner with excellent organization and communication skills. A responsible team player with a positive attitude and dedicated customer service. Well- disposed towards working abroad; adaptable, practical, self-starter with strong and likeable personality.
Skills : Experience managing at a restaurant, Time Management, Attention to Detail, Multitasking, Communication Skills
Description :
Drove revenues, accurately monitoring cash intake to eliminate discrepancies.
Directed all beverage and minor food purchasing processes to ensure effective inventory control.
Secured long-term business need strategies, generating guest relations' feedback for process improvements.
Provided top quality control when creating house made infusions, daily juice and preparation, eliminating downtime to maximize revenue.
Decreased health risks and safety hazards, preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to department health department standards.
Mitigated regulatory risks by ensuring compliance with liquor laws, and state sanitation/health code protocol.
Optimized revenue, supporting food and beverage menu creation while promoting additional items for up selling.
Experience
7-10 Years
Level
Consultant
Education
AAS Culinary Arts
Head Waiter/Cook Resume
Headline : Results-driven Head Waiter/Cook with a passion for culinary arts and customer service. Achieved a 95% customer satisfaction rating by delivering personalized dining experiences and maintaining high food quality standards.
Skills : Auto Desk Inventor, SolidWorks, C++, Excel, Word
Description :
Directed the operation and organization of kitchens and all food-related activities, including the presentation and serving of food.
Made and served drinks to guests and cocktail servers following established guidelines, procedures, and policies.
Ensured first-in-first-out system with all ingredients labeled and stored properly.
Maintained contact with kitchen staff, management, serving staff, and customers.
Maintained system of control for storage temperatures and proper functioning of kitchen equipment.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Responded to resident or guest complaints regarding food or service.
Received frequent customer compliments for going above and beyond normal duties.
Experience
5-7 Years
Level
Executive
Education
CAD
Asst. Head Waiter Resume
Objective : Restaurant Server with over 25 years in the food and beverage industry. Fine dining expert with extensive wine knowledge. Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services. bringing a strong work ethic, interpersonal skills and customer service expertise.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded transactions in MICROS system to deliver prompt service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Associate Head Waiter Resume
Summary : Dynamic Associate Head Waiter with expertise in menu knowledge and wine pairing. Recognized for upselling techniques that boosted average check size by 25%, while maintaining high standards of customer service and satisfaction.
Skills : Microsoft office applications, Event Coordination, Upselling Skills, POS System Proficiency, Inventory Management
Description :
Assisted guests in order selection by promoting specific menu items and specials.
Responded to inquiries regarding meal preparation and service.
Coordinated with kitchen staff to ensure timely and accurate order preparation.
Regularly follow-up with guest tables and promptly fulfill additional requests.
Collected payment and balanced transactions with receipts.
Consistently achieved the highest guest check averages among all full-time serves by promoting appetizers, specials and alcohol selections.
Frequently assisted colleagues during the rush period to foster and promote teamwork while providing exceptional service and guest dining experience.
Experience
7-10 Years
Level
Management
Education
DHM
Head Waiter/Manager Resume
Objective : Ability to direct complex projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-directed problem solver. Self-initiator, goal-oriented strategist whose confidence, perseverance and vision promote success.
Responsible for providing hospitality to customers through excellent customer service as well as ensuring 100% customer satisfaction.
Maintained excellence in the wait staff by training all new waiters up to standards.
Provided an efficient work environment by always arriving prompt and on time to ensure the restaurant was prepared for business hours.
Constantly provided a business environment that customers want to come back to.
Groups always ask for me the next time they come in.
Developed and improved communication skills.
Gained experience dealing with stressful, high pressure situations.
Maintained a 3.4 GPA while attending Edison State College.
Experience
2-5 Years
Level
Junior
Education
A.S. in H.M.
Head Waiter/Dishwasher Resume
Objective : Service-oriented Hospitality Professional with 20 year experience in the Service Industry concentration in F&B Core competencies include Bilingual English, Spanish and as well as excellent communication and time management skills.
Skills : Food Handling, Manual Labor, Customer Service, and Team Management, Beverage Knowledge
Description :
Train workers in food preparation, and in service, sanitation, and safety procedures.
Greet and seat guests, and present menus and wine lists.
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Supervise and participate in kitchen and dining area cleaning activities.
Experience
2-5 Years
Level
Junior
Education
A.A. Culinary
Head Waiter I Resume
Headline : Detail-oriented Head Waiter I skilled in managing high-volume dining environments. Recognized for training staff to provide top-notch service, resulting in a 20% increase in customer satisfaction scores and positive online reviews.
Skills : Prep Cook, Head Cook, Shift Management, Customer Retention
Description :
Trained new waiters and floor staff on guest service expectations, safety procedures.
Proper food handling, and restaurant protocols.
Monitor the dining room to ensure guest experiences.
Work with individual servers to improve performance.
Answer customer inquiries and resolve issues promptly.
Deliver exceptional, friendly, fast service.
Building rapport with customers and make sure they had a good experience.
Experience
5-7 Years
Level
Consultant
Education
A.A. Culinary
Head Waiter Resume
Headline : Seeking to bring strong supervisory food prep and organizational skills to the table with a respected organization that values hard work commitment and vision.
Skills : Hospitality Management, Food Server, Customer Service, Team Leadership, Menu Knowledge
Description :
Welcome every guest aboard with a friendly and warm smile.
Demonstrate and discuss safety procedures with guest, including donning the life jacket.
Provide exceptional service to every guest by delivering a 5 star dining experience.
Upsell shore excursions and onboard beverage packages.
Ensure restaurant is stocked for the week prior to setting sail by taking full inventory count.
Escort guests to seat, making adjustments as necessary.
Led a team of 10 waitstaff, improving service efficiency by 30% during peak hours.
Trained new staff on menu knowledge and customer service, resulting in a 20% increase in customer satisfaction scores.
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