Home Delivery Manager Resume Samples

A Home Delivery Manager coordinates with the delivery team members, routes, and budgets to facilitate the shipment of products, goods, and materials mainly to residential houses. Some of the universally same core duties can be seen listed on the Home Delivery Manager Resume as – managing delivery teams, maintaining budgets, creating distribution plans, filling orders and keeping all things ready for delivery, maintaining deadlines, negotiating new contracts, managing customer problems, and maintaining inventories.

Companies hire home delivery managers who have an advanced degree or licensure and the following skills- the ability to exhibit excellent leadership and management skills; the ability to address customer complaints; strong verbal communication skills, computer skills, physical ability to lift and move heavy items, and being good at juggling multiple tasks. Past work experience can be substituted for education.

Home Delivery Manager Resume

Objective : To obtain a challenging Home Delivery Manager position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity.

Skills : Microsoft Office, Customer Service, Management.

Description :

    1. Supervised, hired, trained and coached 20 team members to achieve damage free home delivery of guest purchases while improving efficiency through performance tracking and one on one impact meetings with each team member for The Spencer Group doing $168 million in annual revenue.
    2. Hold daily team huddles daily before loading to cover previous day's performances, hand out day's delivery assignments, and compliment week to date and month to date top performing teams.
    3. Coached Mission Statement and Core Values daily.
    4. Coached drive teams weekly/monthly to ensure they achieve short term and long term goals.
    5. Tracked daily delivery teams non complete deliveries and missed opportunities to satisfy guest.
    6. Improved each delivery teams completion performance from 85% to a minimum of 97% FTC Track all truck expenses to ensure trucks are performing at peak performance and not over paying for services provided.
    7. Negotiated with vendors to ensure the best prices for services provided.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate In Social Work


Home Delivery Manager Resume

Headline : To work a full-time Home Delivery Manager position that offers Security, advancement, and educational enhancement while providing a service to all customers.

Skills : Retail Sales, Management, Human Resources.

Description :

    1. Delivered merchandise and collect payment.
    2. Wrote and recorded orders for merchandise or enter orders into computers.
    3. Explained products or services and prices and demonstrate use of products.
    4. Contacted customers to persuade them to purchase merchandise or services.
    5. Arranged buying parties and solicit sponsorship of such parties to sell merchandise.
    6. Answered questions about product features and benefits.
    7. Circulated among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science


Home Delivery Manager Resume

Headline : Seeking opportunities with an expanding company where my skills and talents may be maximized and my contributions would have a positive influence. Desirous of growth potential that would enhance my professional position.

Skills : Planning Skills, Inventory Control.

Description :

    1. Responsible for all deliveries in the DC, Baltimore Metro area.
    2. Used routing software by Cheetah Systems where the company would have a set number of deliveries open for that day at a set time we would upload the customer information and we would let the system route the most efficient way possible.
    3. Instituted a training program for delivery personnel that I developed.
    4. Helped maintain the operation of all warehouse functions shipping / receiving / inventory control when facility Manager not present.
    5. Developed prospect lists.
    6. Distributed product samples or literature that details products or services.
    7. Entered and processed carrier contracts and pay.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Management

Home Delivery Manager Resume

Summary : A multi-functional, results oriented manager with documented success in delivering strong sustainable results in large scale, multi-unit, fast-paced service environments. Proven ability in optimizing costs, streamlining processes, generating revenue, retaining clients and organizational alignment. Consistently surpasses objectives. Key strengths include: Extensive expertise in operational management Effective at growing customer base and providing customer satisfaction Successful at strategic planning and generating revenues.

Skills : Microsoft Office Suite, Outlook, Google Chrome, Google+, Customer Service, CNA, Housekeeping.

Description :

    1. Managed five Circulation Regional Supervisors, Service Coordinator and Administrative Payroll Coordinator.
    2. Targeted small cities to introduce and market publication.
    3. Conducted training with Customer Service Representatives to better understand customer needs and circulation limitations.
    4. Provided clear guidance to personnel to ensure maximum customer service.
    5. Developed programs to improve and maintain efficient service in home and office delivery.
    6. Responsible for the distribution, customer service and field sales / marketing of daily product serving 81,000 Sunday households and the collection.
    7. Contacted any guest that had the misfortune of an unsatisfactory home delivery; this ensures I have good information to coach a team on proper delivery techniques that will ensure all guest enjoy the delivery experience.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Home Delivery Manager Resume

Summary : Objective seeking a challenging Home Delivery Manager position utilizing over 11 years of experience and successful track record in planning and organizing multifaceted objectives; and a position offering opportunities for personal contribution and professional growth.

Skills : Strong Proficiencies In Words, 10 Key By Touch, Excel Powerpoint SAP Knowledge.

Description :

    1. Managed 3rd party contracts logistics, prepare objective and deliver business direction.
    2. Provided leadership direction and promote teamwork creativity in operations planning; managed and implemented dedicated domestic transportation and logistics solutions within the supply chain.
    3. Supervised maintenance of the DOT hours of service logs.
    4. Involved in all aspects of customer service including.
    5. Answered questions, problem solving, inspecting in home damages, and working directly with the public.
    6. Supervised 45+ employees and contractors customer service reps, and drivers Route 400+ in home deliveries in Houston and surrounding areas.
    7. Analyzed newspaper market, sales and product trends.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. In Business Administration

Home Delivery Manager Resume

Objective : Dallas-based, results-driven, goal-oriented Home Delivery Manager professional seeking a challenging position in sales or sales management that will allow me to successfully exceed performance objectives while continuing to grow and develop within the organization.

Skills : Quickbooks, Microsoft Office.

Description :

    1. Responsible for recruiting, training, and managing delivery personnel.
    2. Worked closely with Operations Manager to share information and fine-tune processes related to common concerns.
    3. Assisted in the training of branch operations personnel in payroll systems data input, resulting in higher accuracy of weekly time sheets.
    4. Finalized conversion of all assigned route delivery books to new format adopted by AJC Circulation.
    5. Optimized distributor resources to provide coverage of open and absent routes within geographic area of accountability, attaining an earlier delivery with lower costs, while providing better backup for ongoing delivery operations.
    6. Achieved lowest CPM of all branches, company-wide.
    7. Reviewed customer orders and plan and coordinate delivery activities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
B.S. In Business Administration

Home Delivery Manager Resume

Headline : Home Delivery Manager professional with extensive and varied leadership background and a proven track record of success seeking a position with a company with strong customer service and a clear vision for growth.

Skills : Sales, Distribution, Inventory Management.

Description :

    1. Managed daily logistics and operations of the warehouse distribution center, led sales strategy, performance measurement to financial plan, monitored internal resources, provided monthly performance metrics to leadership team.
    2. Successfully designed and implemented a staffing and distribution strategy that reduced company costs associated with delivery by 30%.
    3. Supervised several geographical districts of carriers within the Cedar Valley area.
    4. Managed and trained customer care department staff and resolved customer complaints.
    5. Oversaw the deliveries to houses on a daily basis, over 24000 copies per day.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts

Home Delivery Manager Resume

Summary : Over 15 years of progressive experience in management and financial fields with different successful companies in the United States. Creative problem solver and marketer who can always look at the big picture while never losing sight of details that deliver results. Motivated team player with demonstrated a talent for deploying research and analyzing, upgrading, and streamlining the complex managerial or financial processes for improvement opportunities.

Skills : Microsoft Excel, 10-Key, Customer Service, Hiring, Scheduling, Training, Retention, Account Management.

Description :

    1. Led department wide planning, development, and execution of initiatives to grow customer base on all product and delivery lines.
    2. Provided business ownership skills coaching, and customer service delivery skills development for carriers and staff.
    3. Made plans to increase sale Made contact with the purchasing manager in hotels & restaurants for the Hall Sale.
    4. Ensured customer complaints are dealt effectively Generated Monthly report.
    5. Built positive and productive working relationships with customers for business growth.
    6. Managed the ware house staff to assure that all product and supplies arrive every night.
    7. Managed three district managers to assure that all areas of the city are in compliance with company standards, Assure that all carriers have paid their bill y the 15th of each month.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA

Home Delivery Manager Resume

Objective : As a Home Delivery Manager, responsible for Managing the daily activity of distribution coordinators and manages the day-to-day operations of the circulation department in the absence of the audience development director or as circumstances arrive.

Skills : Excel, Powerpoint, Microsoft Word, Customer Service, Management Skills.

Description :

    1. Managed day-to-day operations of various distribution centers throughout the metroplex.
    2. Interfaced with delivery contractors on daily basis.
    3. Negotiated contracts with delivery contractors on an annual basis.
    4. Delt with delivery issues and fielded customer complaints on daily basis.
    5. Used Oral Communication, Written Communication, Persuasion, Customer Service, Interpersonal, Administrative, Organizational, Time Management.
    6. Planned and scheduled all fulfillment center services including receiving, inspections, putaway, returns, fingerprinting laundering, and direct-to-consumer activities to ensure customer satisfaction.
    7. Maintained an associate-centered workplace through floor time, associate engagement, and an open-door policy.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Masters In Education

            Home Delivery Manager Resume

            Objective : Over 10 years management experience in Warehousing and Distribution. Outbound deliveries/ Store and Home Deliveries Customer Service Management. Proven Team builder, Mentor. Authored and communicated Operational SOP. Reduced Distribution costs by exceeding store damages, and fill rate goals. Provided motivation, recognition to staff through clear goals.

            Skills : Fluent In Speaking Spanish, Great Communication Skills, And Well Organized.

            Description :

              1. Effectively managed the home delivery component of the circulation department.
              2. Supervised Customer Service Representatives, Home Delivery assistants, and contracted carriers.
              3. Assisted Advertising in Classified Sale Represented The Union as an Ambassador with the Grass Valley Chamber of Commerce.
              4. Ensured that the independent contractor status is always protected.
              5. Managed a delivery team to ensuring timely and accurate customer deliveries.
              6. Directed and oversee job assignments and plan daily labor schedules. Direct warehouse supervisory personnel to achieve prescribed objectives.
              7. Developed and maintained a productive high morale team by supervising, coaching, and developing the management team.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Junior
            Education
            Education
            High School Diploma