Human Services Caseworker Resume Samples

A Human Services Caseworker assists people in solving and managing problems and rises that occur in their lives. The job description and duties mentioned on the Human Services Caseworker Resume are – helping people with financial problems, finding affordable housing, helping those who are dealing with medical issues find treatment options, serving as a counselor, and advocating throughout the client’s times of need; identifying and notifying of an individual or group in need of assistance, consulting with clients, and determining the severity of the situations, and following up with clients to monitor the progress.

Most hiring employers require their candidates to possess at least a bachelor’s degree. The common field of study includes social work, psychology, or sociology. Those working in medical clinics and schools must have a master’s degree in social work. Every state, in addition, wants their Human Services Caseworkers to have a license or be certified.

Human Services Caseworker Resume example

Human Services Caseworker Resume

Summary : Human Services Caseworker with 10 years of experience in Daily managing a state public assistance caseload by performing professional casework duties and providing self-sufficiency evaluation and coaching for individuals and/or families that are receiving public assistance, Completing comprehensive assessments; assists clients in identification of skills, strengths, motivation, supports, etc., in achievement of self-sufficiency.

Skills : Typing, Customer Service.

Description :

    1. Planed, prepared, and executed weekly T.A.N.F.
    2. Promoted self-sufficiency for needy families by offering referrals for designated resources in the community.
    3. Educated the staff, and community members about the Public assistance programs and offerings.
    4. Utilised all time and resources effectively and efficiently.
    5. Analysed situations to determine eligibility for public assistance programs.
    6. Extensive knowledge-d and skill typing, using computer programs and software, and trouble-shooting.
    7. Programmed for new Integrated Eligibility System in early phases by creation of scenarios for testing.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate's


Human Services Caseworker Resume

Summary : Goal is to succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-development. A job that will endure challenging assignments and responsibility, with an opportunity for growth and career advancement with successful achievements and help me achieve personal as well as organization goals.

Skills : Caseworker, Excel, Word, Segull Program, WinGrape Program, Several Computer Programs.

Description :

    1. Completed comprehensive assessments; assists clients in identification of skills, strengths, motivation, supports, etc., in achievement of self-sufficiency.
    2. Established a responsibility and service plan addressing barriers to self-sufficiency.
    3. As part of a case management team, ensures clients receive the necessary transitional and long-term services when multiple services are needed.
    4. Determined applicant's initial eligibility for categories of public assistance at the point of intake.
    5. Explained eligibility requirements to applicants and the general public.
    6. Responded to information line and written inquiries from clients, the public, the media, elected officials and others to resolve public assistance or child support problems.
    7. Investigated and resolved requests for Crisis Assistance Program, utility assistance, substitute parental care, supplemental child care, excess shelter, Protective Payment Program participation and Individual and Family Grant Program.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Law Enforcement


Human Services Caseworker Resume

Summary : Driven and goal oriented individual looking for a challenging career opportunity where I can incorporate my previous work experience and educational background to contribute to the mission and goals set forth by the company. Utilizing my business knowledge, analytical skills and my ability to work through ambiguity which allows me to be successful in my role and sets me apart from my peers.

Skills : Plan And Organize Work Efficiently, Good Follow-through With Careful Attention To Detail, Motivated Self-starter With An Aptitude For Learning New Quickly, MicroSoft 0ffice, Excel, Power Point, Polysmith 7.0, Epic, PeopleSoft.

Description :

    1. Managed a public assistance caseload by performing professional casework duties and providing self-sufficiency evaluation and coaching for individuals and/or families receiving public assistance or benefits through the Benefits Access Program.
    2. Team membered of the Administrative Control Unit with specialized access to IPACS for the DHS System.
    3. Reviewed and checked work of subordinates such as reports, records, and applications for accuracy and content and correct errors.
    4. Determined applicant's initial eligibility for categories of public assistance at the point of intake.
    5. Responded to routine inquiries from clients, and maintains phone contact and initiates correspondence to determine changes in client's status such as address, unit composition, budget computation, food stamp and medical eligibility.
    6. Performed routine clearances to ensure all documents provided are accurate and complete.
    7. Investigated and resolved requests for Crisis Assistance Program, utility assistance, substitute parental care, supplemental child care, excess shelter, Protective Payment Program participation and individual and Family Grant Program Asses client skill and evaluate the clients ability to obtain and retain employment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA

Human Services Caseworker Resume

Summary : A Human Services Caseworker position focusing on employee relations, and training and development, utilizing my skills in management, leadership, communication, and training. Career Summary and Experience Supervisor/Manager role, supervising all new employees. Providing on the job training. Evaluating their performance and progress.

Skills : Spanish, Excel, Word, Powerpoint, Bilingual, Customer Service, Computer , Documentation, Filing, Fax, Fast Learner, Google Docs, General Office , Leadership, Outlook, Organized, Project Management, Problem Solving, Receptionist.

Description :

    1. Managed a caseload of 1000 families/individuals to ensure their eligibility of services.
    2. Processed redeterminations of benefits in a timely and accurate manner always meeting the Department's objectives of 95% in accuracy and timeliness.
    3. Responded to customer requests and completed changes reported in a timely manner.
    4. Participated in community events representing the Department and assisting community members with inquiries about the Department and in completing applications for benefits.
    5. Volunteered at the Illinois Department of Employment Security as part of a group of caseworkers assigned to assist people who were receiving unemployment benefits.
    6. Assisting in resume reviews, in applying for jobs online, and in assisting with completing applications for public assistance benefits.
    7. Participated in leading workshops for job interviewing skills, resume building, Excel and Word introductions, and information sessions about the job center.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Human Services Caseworker Resume

Summary : Service-oriented mental health Human Services Caseworker professional with nine-year background in mental health facilities. Core competencies include counseling, assessment/testing and supervisory skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Results-oriented individual who works well under pressure both individually and as part of a team. Displays exceptional presentation, interpersonal and communication skills.

Skills : Type 60 Wpm Social Networking Customer Service Data Entry Microsoft Office.

Description :

    1. Managed a full public assistance caseload of about 600 in the Temporary Assistance for needy Families Unit.
    2. Performed professional casework activities in providing public assistance services available from the Department of Human Services as well as state, local and federal programs.
    3. Collected data and determined eligibility for medicaid, daycare, food assistance and emergency services programs.
    4. Assisted clients in resolving issues that interfered with work or educational opportunities.
    5. I was able to meet the standard of promptness on all programs and achieved success through helping clients obtain the benefits they needed.
    6. Used Excellent oral and written skills.
    7. Worked well independently and also as a team member.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA In Social Work

Human Services Caseworker Resume

Objective : Human Services Caseworker is Encouraging residents to become for proactive in an effort to move from welfare to economic independence, Communicating well with others from a variety of cultures and socio-economic conditions, Working with children and families who are at risk for child welfare involvement.

Skills : Microsoft Office, Planning, Case Worker.

Description :

    1. Performed all duties associated with case management for the state Medicaid program called All Kids.
    2. Mentored new employees.
    3. Made appropriate referrals to other DHS programs, State services, or local private services to ensure applicant receives available benefits.
    4. Evaluated client's level of work preparedness.
    5. Determined appropriate level of training/services necessary to become employable.
    6. Connected clients with public and private community resources for employment.
    7. Monitored training, employment and/or service referrals for successful follow-through.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters In Social Work

Human Services Caseworker Resume

Summary : To secure a Human Services Caseworker position in an organization with a stable environment that will enable the use and sharpening of my strong organizational skills, educational background, and ability to work well with people.

Skills : SACWIS Certified, Risk Assessment Certified, Microsoft Office Intermediate, Public Speaking, Training, Residential Treatment, Child Welfare Services.

Description :

    1. Coached clients through the process of goal achievement.
    2. Provided feedback and encouragement.
    3. Assisted in problem-solving and crisis management.
    4. Provided coaching and resources to clients exhibiting difficult behavior.
    5. Used independent judgment and thinking to determine eligibility and correct program level while applying the agency's policies and guidelines.
    6. Received and answered calls routed to Customer Service Caseworkers by switchboard operators manning the state All Kids hotline.
    7. Called would range from clients calling to report address or income changes to more complex issues as the client taking their sick child to the doctor only to find out their coverage was no longer active.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Psychology

Human Services Caseworker Resume

Summary : Accomplished and Successful Goal Oriented, Customer Focused, Tenacious: Experience working with the elderly and needy familiar by providing state services such as Snap, Medical, TANF. Helping families in need of shelter and temporary housing, information. Assist clients with case management issues. Reputation for effectively navigating technical, environmental, and cultural challenges to solve complex problems and situations with case management.

Skills : Planning, Service Assistant, Goal Oriented.

Description :

    1. Occasionally worked with local Family Care Resource Centers as well as other state agencies when the clients' needs would go beyond what All Kids could offer.
    2. Appropriated would connect the client with other available resources if I felt it could possibly be beneficial to the client.
    3. Explained eligibility criteria and requirements for public assistance programs.
    4. Collected client data and determines eligibility.
    5. Assessed client skills and evaluates client ability to obtain and retain employment.
    6. Made appropriate referrals to other DHS programs, state services or local private services to ensure applicant receives available benefits.
    7. Provided customer service to all different types and backgrounds of people.
                      Years of Experience
                      Experience
                      7-10 Years
                      Experience Level
                      Level
                      Management
                      Education
                      Education
                      GED

                      Human Services Caseworker Resume

                      Summary : To obtain a Human Services Caseworker position that utilizes my abilities and provides challenging opportunities for professional development and growth in Human Services, Social Services, Child and Family Services, or a Disability Field.

                      Skills : Microsoft Office Software, SPSS Statistical Software, Tennis Instruction, Program Planning, Tennis.

                      Description :

                        1. Implemented the new IES system in order to complete cases assigned.
                        2. Helped train caseworkers on technical issues involving the IES system.
                        3. Used communication skills to interview clients in person or by phone to determine their financial management and household need.
                        4. Accommodated the overwhelming amounts of clients by working overtime on an as needed basis.
                        5. Collaborated with managers, clerical, and caseworkers to create strategies to better manage casework.
                        6. Used critical thinking skills to solve technical issues.
                        7. Helped individuals in obtaining self-sufficiency.
                      Years of Experience
                      Experience
                      7-10 Years
                      Experience Level
                      Level
                      Management
                      Education
                      Education
                      Master's In Special Education

                      Human Services Caseworker Resume

                      Summary : To obtain a rewarding and challenging position with a progressive organization where my experience and abilities will enable me to make a strong immediate contribution, and allow me the opportunity for growth and advancement.

                      Skills : Supervisory, Management, Type 75 Wpm, Proficient In Microsoft Word, Excel, Powerpoint, Access, Lotus 1-2-3, And Internet Navigation.

                      Description :

                        1. Processed customer intake applications.
                        2. Explained eligibility criteria to customers.
                        3. Collected data and determine eligibility.
                        4. Made referrals to other DHS Programs and other State and Community Services, etc.
                        5. Interviewed customers and enter case documentation.
                        6. Responded to electronic correspondence and make entries into automated computer systems.
                        7. Operated all office equipment, including fax machine, printer, copier, and network scanner.
                      Years of Experience
                      Experience
                      7-10 Years
                      Experience Level
                      Level
                      Management
                      Education
                      Education
                      Certificate In Paralegal Studies