Information Technology Specialist Resume Samples

Information technology specialists are involved in making effective use of information technology as a means to achieve business objectives. The role of these specialists are not just relegated to technological companies, but their roles and responsibilities extend to various industries related to software, databases, network, hardware and information systems. The job role emphasizes on – designing and maintaining technology products, network management, database administration, and software development; providing technical support and training non-technical workers, designing systems and assessing the effectiveness of technology resource, integrating multiple systems.

IT specialists should have a firm grasp of several programming languages and have wide experience dealing with a huge range of software and hardware types. IT specialists should also demonstrate proficiency in related areas and hold a professional certification program. A majority of Information Technology Specialist Resume mention a bachelor’s degree in the related field along with relevant work experience.

 

Lead Information Technology Specialist Resume

Summary : Lead Information Technology Specialist with over 12 plus years of professional service in Information Technology Support and Technical Operations in working with the Federal Government and private sectors. Broad knowledge and expertise in strategic planning, IT Business Systems, Network Operations, IT Security and System Analysis. My goal is to secure permanent employment within an outstanding organization that offers opportunities for growth and advancement while implementing a high degree of professionalism, enthusiasm, initiative on a daily basis.

Skills : Vmware, Microsoft Suite, Contract Management, Contract Management, Active Directory, Microsoft Outlook 2013, Windows 7, Windows 10, System Security, Data Automation, Circuit Design Application, UNIX Client Server

Description :

  • Monitoring network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • Developing document and implementing IT asset management program to identify the location and maintain accountability of IT equipment.
  • Serving as contract office representative, effectively managing Verizon service contract, in business systems tools such as Contractor Performance Assessment Reporting System (CPARS) and Wide Area WorkFlow (WAWF).
  • Managing IT related issues through trouble ticketing system known as a remedy.
  • Coordinating with custom care liaison regarding technical assessment and cost estimate, life cycle replacement.
  • Preparing documentation on complex systems, processes in the assigned functional area of responsibility and maintaining a business continuity plan.
  • Managing copier and printer inventory program, serving as entitlement manager for dod enterprise email system, creating a distribution list, email accounts, restrict and grant permission to both individual and group emails.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Masters of Science


Information Technology Specialist/Network Support Resume

Summary : Triple-certified Information Technology Specialist/Network Support with extensive experience in implementing, maintaining, and updating information technology systems. Reputation for providing superior customer service. Adept at leading and improving help desk operations. Expertise in the computer, telecommunication, and network hardware and software. Analytical, flexible, and conscientious. Looking for a challenging and rewarding position in a company that allows me to develop, lead and contribute to the organization's overall goals.

Skills : Security Management Practices, Network Security, Virtual Private Networks, Authentication & Access Control, System Monitoring, System Integration Planning, Vulnerability Testing

Description :

  • Conducting numerous training, business process reviews, IPT presentations, management, and CMS wide presentations.
  • Operating and administering business software, preparing and generates system reports and other output.
  • Coordinating software system updates and upgrades, preparing test protocols, and performing data validation and quality checks.
  • Assessing user technology requirements and investigating products and services to meet user needs.
  • Comparing and contrasting the competing software and hardware products, and documenting findings.
  • Configuring, delivering, and educating employees on new and old software.
  • Providing training and usage instruction to ensure users are productive with business software.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Masters of Business Administration


Information Technology Specialist (Intern) Resume

Summary : Supervisor Information Technology Specialist possessing a good team spirit, deadline orientated having the ability to organize and present complex solutions clearly and accurately. Looking for a suitable IT support technician position with a successful and dynamic company that offers room for progression. To secure a challenging position with an organization where my hands-on experience, self-management, and communication skills can be effectively utilized to improve operations and contribute to your organizations professional and intellectual growth.

Skills : Computer Repair, Servers, Operating Systems, Remote Management, Microsoft Office, Data Analysis, Metrics, Asset Management, Lean Six Sigma, MS Active Directory, SQL

Description :

  • Assisted with registering over 3,200 users and effectively trained recipients to configure their laptop device to access internet services.
  • Assisting with the oversight and implementation of Information Technology projects.
  • Writing and overseeing correlating Requests for Proposals/Bids and staff reports.
  • Documenting procedures, preparing reports, and maintaining records of equipment and software as necessary.
  • Responding to questions and inquiries from users, providing information within the area of assignment, resolving problems and/or providing alternatives to meet system needs.
  • Conducting risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection.
  • Conducting IT security evaluations, audits, and reviews in accordance with generally accepted government IT auditing principles and standards.
  • Providing assistance monitoring and investigating security and privacy incidents and breaches that impact information systems.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Masters of Science

Junior Information Technology Specialist Resume

Headline : A bright talented and ambitious Junior Information Technology Specialist with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure the quality solutions meet business objectives.

Skills : Microsoft Windows, Medifax, Web trend, Cloverleaf, Bomgar, Active Directory OpenVMS, UNIX, TCP/IP, X.25, LAN/WAN, Frame Relay, AS400, SQL

Description :

  • Notifying appropriate programming and maintenance personnel if unable to locate and correct cause of detected application/hardware error or failure.
  • Directing training or trains staff in the operation of computers and peripheral equipment.
  • Undertaking other proper measures to control access to data stored in or produced by the computer.
  • Providing or developing instruction manuals to assist users in efficiently performing their duties.
  • Monitoring computer operations at remote sites in person as needed and by telephone.
  • Meeting with knowledgeable persons in the organizational units involved to resolve problems and determine specific output and other requirements.
  • Evaluating the information system for current effectiveness and recommending revisions to increase efficiency or to meet organizational units' current and projected needs.
  • Meeting with knowledgeable persons in the organizational units involved to resolve problems and determine specific output and other requirements.
  • Evaluating the information system for current effectiveness and recommends revisions to increase efficiency or to meet organizational units' current and projected needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Masters of Science

Information Technology Specialist/Network Administrator Resume

Summary : Goal-oriented professional who has a Master of Science Degree in Computer Systems with an emphasis in Computer programming (C++). Ability to break down and simplify complex issues providing options to improve and/or simplify process and methods

Skills : TSQL, Technical Support- Tier 1,2,3, Programming, Perl, C, Web Development, Website Design, Web Services, Unix Administration, Windows Administration, Linux Administration, Network Administration, System Administration.

Description :

  • Monitoring the progress of work on day-to-day operations and maintenance projects and advising senior management of delays, problems, schedule changes, alterations, and other activities which may cause delays in the project's completion.
  • Overseeing the work of contractors engaged in design, installation, and construction of communications facilities.
  • Advising management of any problems or irregularities between the work being done and the specifications of the contract.
  • Reviewing and concurring or rejecting all quotes/acquisitions for labor, materials, equipment, hardware, software, and other supplies that may be needed for a customer's day to day project requests prior to presentation to the Bureau customer for funding.
  • Serving as a liaison between the DTD and Business Operations Management branches for Government senior management.
  • Installing, configuring, and upgrading commonly used hardware and software systems.
  • Providing IT customer service and support in troubleshooting, recovering and resolving recurring software/hardware problems.
  • Assisting customers and clients in identifying and describing IT requirements for business and legal applications.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Masters of Science

Senior Information Technology Specialist Resume

Summary : A motivated and experienced Senior Information Technology Specialist with 8 years' experience in the information technology field. Proficient in hardware and software maintenance, as well as supporting personnel. Equally capable of working with a team or alone, and confident exercising initiative and problem-solving. Very comfortable with all aspects of help desk support such as troubleshooting, installations, maintenance, and active directory support. Communicating with end-users comes very naturally. Exemplary in identifying and resolving technical issues and concerns of end-users.

Skills : Proficient With Microsoft Operating Systems Including; Windows 7, Vista, XP, 2000, Server 2003 And Server 2008. Skilled In Microsoft Office Suites, Data Analysis, Metrics, Asset Management, Lean Six Sigma

Description :

  • Served as the technical lead to evaluate, plan, coordinate and maintain the activity required to ensure continuous availability and full functionality of the communications systems in a fast-paced military health care environment.
  • Planned, organized and implemented multiple large scale moves, adds and changes.
  • Drafted government documents to include operations and maintenance contracts, request for proposals and standard operating procedures.
  • Oversaw telecommunication projects to maintain health care and IT standards, including vendor meetings, walkthroughs, progress updates, detail tracking, and project acceptance.
  • Maintained compliance of it and dod information assurance policies with the voice network.
  • Acted in concert with other it department leads to maintain a continuously open forum to discuss, monitor, diagnose and resolve all it related issues efficiently and effectively.
  • Researched, assessed and recommended new technologies and products to advance the capabilities of the organization.
  • Monitored systems and users for compliance with policies and regulations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Associates

Information Technology Specialist (Network) Resume

Headline : Proven Information Technology Specialist (Network) with experience in start-ups as well as established operations leveraging expertise in organization, troubleshooting, and problem-solving to provide exceptional user support and assistance in resolving conflict. Experience includes managing sensitive materials, providing after-hours technical support, and the facilitation of Secret Video Teleconferences. Seeking a position as an Information Technology Specialist that produce with integrity and produce under strict conditions, the ability to communicate effectively, and paying attention to detail.

Skills : PC Repair, Networking, Troubleshooting, Network Security, Graphic Design, Video Editing, Audio Engineering, HTML & CSS, PHP, Word Press, Joomla, Active Directory, Microsoft Office 365, VPN, Team Viewer, VMWare

Description :

  • Responsible for testing, installing, operating, managing, and maintaining network services on all 30th FSS in-house servers/internal networks to include the defense - lodging system, Aloha POS (point of sale), Users Friend POS, and Quimica POS.
  • Network duties included using advanced troubleshooting techniques to resolve complex network problems.
  • Responsible for all aspects of IT services and systems operated by the 30th FSS.
  • Maintaining the 30th FSS stand-alone computers to include software upgrades, equipment maintenance, database maintenance, system backup, equipment modifications, replacements, etc.
  • Guiding the continuing integration of information technology into operations, and services.
  • Evaluating user requirements for information and information systems, conducting surveys, and studies, analyzing ways to improve mission support.
  • Monitoring the operations of information systems, and responding to problems by diagnosing and correcting errors.
  • Providing on-the-job, and formal, computer usage, and computer security training for all 30 FSS personnel.
  • Coordinating the disposal of obsolete inventory with proper documentation, and authorization.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates

Information Technology Specialist II Resume

Summary : Over 12 years of combined experience in supervising, managing and providing technical advice and support to clients across diverse locations. Established a strong background in providing effective communication and management strategies to Chief Executives, Board of Directors and Government Agencies, as well as possess strong analytical, interpersonal, written and oral communication skills. Extensive knowledge of Information Assurance & Security principals.

Skills : Web Design And Development, SEO, SEM, Google Analytics, Crystal Reports, CRM, ERP, UX, UI, CMS Systems, PHP, DBA, Marketing, Windows And Unix Administration

Description :

  • Took technical support requests from users utilizing the IT HelpDesk software
  • Assigned, monitored tickets and managed requests with the HelpDesk system software. 
  • Followed-up on customer service satisfaction. Trouble-shoot computer, software, and telecom configuration on-site, and over the phone, utilizing remote management tools as required. 
  • Collaborated with Information Technology department staff to address requests for service and solve specific problems. 
  • Followed established guidelines and utilizes IT purchasing system for technology purchases.
  • Assisted with planning and project management for the design, implementation, and support of technology solutions. 
  • Isolated problems from symptoms, determined alternatives, recommend a solution, and effectively communicate these aspects to management, peers, and users  
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associates

Information Technology Specialist (Intern) Resume

Headline : Information Technology Specialist / Developer experienced in software and hardware configuration, operation, testing and troubleshooting analysis of computer systems. Performed and supervised activities in monitoring hardware and software for system operation, control of data flow, and client-server multi-user system support including network management and administration. To fully utilize my training, customer service and technical/troubleshooting skills, while making a significant contribution to the success of my employer.

Skills : Networking, Microsoft Office, Management, Leadership Development, Security, Office Administration, Software Installation And Networking

Description :

  • Supporting and maintaining computers operating systems/software & updating in all of the technology-enhanced classrooms on campus.
  • Supporting instructors with issues they may have with our computers, projectors, document cameras & audio-video systems while teaching.
  • Helping build and maintain servers to deploy Windows Operating Systems to over 600 computers.
  • Set up SQL servers for our departmental web sites and license metering server.
  • Assisting with coordination for computer, server, and network equipment purchases and upgrades. 
  • Creating, maintaining, prioritizing, scheduling and communicating a list of tasks to be completed to Director and/or Zone Leader at a minimum of a monthly basis.
  • Developing specifications for a variety of technology projects, including determining end-user needs, cost-effectiveness, setting timelines, and communicating with appropriate people. 
  • Taking immediate action, seeking assistance when necessary in response to emergency and outage management situations. 
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Information Technology Specialist II Resume

Summary : Experienced in testing, designing and enhancing IT Solutions. Committed to improving business productivity, efficiency, and developing insightful solutions to current business practices. Ability to document, analyze clients' existing systems and business models to understand their strengths and weaknesses. Determined opportunities to automate existing functions and processes. Translated business requirements into functional specifications and manage changes to those specifications. Redesigned current business processes for newer technology.

Skills : Server 2003, Server 2008 R2, Windows XP, Vista, 7, 8, Microsoft Office 2007, Microsoft Office 2013, Exchange 2003, Exchange 2008, Sharepoint, Active Directory

Description :

  • Promoting cost-effective, high-performance computer technology that will provide continuous improvement to in-house productivity and efficiency.
  • Contributing analytical and technical expertise regarding in-house computer-related hardware and plant/business information technology.
  • Understanding the business process that utilizes computer information technology.
  • Installing, configuring, performance tuning, administering and troubleshooting all in-house computer-related hardware and software.
  • Complying with company data backup, disaster recovery, software licensing, security and authorization policies.
  • Maintaining an audit record of Plant hardware/software. Maintaining software licensing.
  • Developing, documenting and maintaining necessary in-house information and non-plant floor data collection systems.
  • Responding to user’s requests for new and enhanced information technology using sound business judgment.
  • Performing the purchasing function for all systems related hardware, software, and resources. 
  • Providing demand-based off-hours technical support as per departmental off-hours support rotation schedule.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelor Of Science