An IT Systems Technician is responsible for diagnosing, repairing, and maintaining hardware and software components to ensure the smooth running of computer systems. The job description entails installing and configuring computer hardware and acting as a point of contact for IT support within the company. Other related duties are listed on the IT Systems Technician Resume as – installing and configuring hardware, and software components to ensure usability; troubleshooting hardware and software issues, ensuring electrical safety standards are met; upgrading the entire systems to enable compatible software on all computers; installing and upgrading anti-virus software, and managing technical documentation.
To ensure success in this field, the following skills are required – excellent verbal and written communication skills; good interpersonal skills, proficiency in database programming and software installation, attention to detail; good problem-solving skills, and a good understanding of A+, Linux, or Cisco certified programs. Employers pick resumes that denote a degree in computer science or a related field.
Summary : IT Systems Technician professional seeking full time employment. Abilities include, but not limited to, excellent technical skills relating to desktop support, troubleshooting hardware, software and mobile devices, remote support, server and network security and management. Also possess superior interpersonal and communication skills.
Skills : Windows Server 2012 R2, Windows Server 2008, Active Directory, Exchange Server, Licensing, Enterprise Software, Windows 7, Windows 8, Windows 10, Documentation, Network Security, System Administration, Sharepoint, Firewalls, Linux, Power Shell.
Description :
Configured, maintained, updated, and troubleshoot workstations and servers.
Created, modified, and removed user and group accounts within Exchange and Active Directory.
Served tasks are completed on operating systems Microsoft Windows 2008 R2 - 2012 R2.
Provided Tier I-III help desk support to approximately 260 users and their systems or applications company-wide.
Completed weekly security audits and generated reports on workstations and servers in classified and unclassified systems.
Assigned and managed company licenses for a variety of software programs.
Performed numerous computer hardware-related and entire rebuild tasks.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Cyber Security
IT Systems Technician Resume
Summary : Seasoned IT Systems Technician professional that is motivated by success through improvement of customer satisfaction and customer relations; achieves results using creative solutions by confronting issues and overcoming obstacles. Adaptable to new assignments, resourceful in problem solving, and has excellent customer service skills. Ability to work independently or in a team environment.
Skills : Windows Xp, Windows 7.
Description :
Procured, imaged, configured, and managed 500+ leased Dell laptops/desktops, ensuring the device was defined to correct network domain using Active Directory processes.
Provided 1st level helpdesk support by troubleshooting hardware, software, and networking issues.
Performed minor hardware upgrades and data recovery tasks as needed.
Performed computer virus remediation.
Ensured leased equipment was returned to the leasing vendor to avoid costly buyout charges.
Experience
7-10 Years
Level
Management
Education
Diploma
IT Systems Technician Resume
Headline : IT Systems Technician with 8+ years of experience in hardware, software implementation, deployment, and maintaining PC's/servers. Comfortable with fast-paced environments. I have a vast knowledge of customer service, networking, and Windows servers. Motivated and hardworking technician, able to manage, support and analyze LANs, WANs, and telecommunication systems.
Skills : Active Directory; Windows 10, 7, 8, 8.1, XP; Microsoft.
Description :
Setup, repaired, imaged, and troubleshoot workstation issues.
Set up printers and fax machines.
Configured DHCP and static IPs for computers, printers, fax machines, phones, routers, etc.
Assisted end-users with computer problems over the phone, in person, or using remote software.
Installed, labeled, and troubleshoot CAT5/CAT6 networking.
Managed Telephone systems (Mitel and 3CX).
Created users, phone numbers for clients, extensions, conference phones, etc.
Experience
5-7 Years
Level
Executive
Education
Associate's
IT Systems Technician Resume
Objective : Seeking employment with your company utilizing my teamwork, leadership, supervisor and management abilities gained through my military and civilian career. I am a high performance driven individual, result oriented, and hardworking technical support professional with the ability to work in a high-pressure environment.
Committed to providing a liberal education of both general and specialized studies.
Performed on-site analysis, diagnosis, and resolution of technical issues for end-users and recommend/implement corrective solutions.
Provided Help Desk support to three hundred and seventy-three members of the La Salle community, including students/faculty/staff, and assist users online or by telephone.
Maintained tracking logs of help desk calls.
Supported users with system support, regarding Banner, Password resets, Argos, and MyLaSalle Portal.
Provided day-to-day administration of technology including PCs, networking, and cable plant on the University campus.
Maintained Information Technology's software inventory.
Experience
2-5 Years
Level
Executive
Education
A.A.S. In Information Technology
IT Systems Technician Resume
Objective : Highly motivated IT Systems Technician with 6+ years experience providing superior technical support to 300+ users. Exemplary at analyzing, troubleshooting, and providing effective resolutions in a timely manner. Experienced configuring, installing, monitoring, upgrading and maintaining system hardware, software and related infrastructure.
Skills : JQuery, JavaScript, HTML5.
Description :
Provided frontline technical support to on-site and remote employees by diagnosing and resolving software, hardware, mobile app, and phone system issues.
Performed PC repairs, upgrades, and reimaging on Dell OptiPlex Desktops and Dell Latitude Laptop systems.
Set up new workstations and relocate existing ones (light bending/lifting required).
Utilized JIRA/SCCM to manage inbound support requests and software upgrades/rollouts.
On-call responded to after-hours calls from employees regarding technical issues.
Regularly traveled between 3 - 5 QTL Cincinnati locations providing on-site support and office moves.
Multitasked in a fast-paced environment with changing priorities.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
IT Systems Technician Resume
Headline : To obtain a part-time IT Systems Technician position with an emphasis on Sales Support/Office Management utilizing extensive experience and skills. Productive in contributing effectively towards the objectives of a team, and is able to share knowledge, ideas, and information.
Skills : Microsoft Office, Video Security, Program Management, Program Management, Structured Cabling, Software Development.
Description :
Helped desk support of everyday PC support issues.
Maintained network and supporting systems, Exchange server administration, daily backups, and disaster recovery.
Maintained user account information (rights, security, and system groups).
Installed new software applications or hardware, coordinating assistance from third parties when necessary.
Monitored and evaluated the efficiency of software/hardware usage.
Maintained an adequate level of knowledge of operating system and application software being used to provide high levels of support to users.
Administered Active Directory, Exchange, VMWare & Storage systems.
Experience
5-7 Years
Level
Junior
Education
B.S. In Information Systems Management
IT Systems Technician Resume
Objective : To establish a long-term career in a company where I may utilize my IT Systems Technician professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Microsoft Office, Windows Server Administration.
Description :
Communicated with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
Maintained logs related to network functions, as well as maintenance and repair records.
Performed routine network startup and shutdown procedures, and maintain control records.
Trained people in computer system use.
Maintained an inventory of parts for emergency repairs.
Answered telephone calls to assist computer users encountering problems.
Coordinated installation of new equipment.
Experience
2-5 Years
Level
Executive
Education
MS
IT Systems Technician Resume
Headline : Seeking an IT Systems Technician position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : System Test, Network Management, Programming, Process Improvement.
Description :
Managed local area networks, including all aspects of the infrastructure.
Managed projects and objectives through departmental collaboration.
Developed applications that increase process efficiency and decrease manufacturing errors.
Improved a faulty wireless connection between two buildings by replacing it with a fiber line increasing data proficiency by 90 percent.
Facilitated a standardized work committee comprised of multi-functional departments including executive managers and operational employees.
Ensured employee knowledge of operational processes, quality expectations, and safety requirements.
Established visual management LCD at each machine center that polled data from the local database, Allen Bradley PLC's, and SAP to increase operator and supervisor efficiency.
Experience
5-7 Years
Level
Junior
Education
B.S.
IT Systems Technician Resume
Headline : Highly qualified IT Systems Technician with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, IT.
Description :
Worked with a team of IT professionals to: Support a college WAN with 4 primary locations.
Maintained over 2000 desktop systems running: Windows 95, 98, 2000, and XP.
Supported Windows 2000, NT 4.0, Linux (Red Hat 7.2 and Mandrake), and Novell Netware (3.11 and 4.12) servers.
Provided help desk support for over 2000 users.
Maintained college inventory for several thousand pieces of computer equipment.
Provided basic Exchange 2000 server administration: basic server maintenance, mailbox creation, moves, and troubleshooting.
Provided networking skills such as network troubleshooting, Novell Client 32 installation, CAT5 cable installation, and IP addressing.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
IT Systems Technician Resume
Objective : Many years of experience in the industry, working with all types of hardware, software, vendors, and technologies. I have worn many hats, from break/fix desktop support to network engineering and IT Management. Passion for technology and helping people continue to grow as I do in this industry.
Skills : Training SKills, Help Desk.
Description :
Responded and resolved user support requests.
Maintained accounts and permissions.
Performed inventory audits and manage the equipment check-in process.
Deployed and maintained printers, computers, audio/visual, and mobile devices.
Installed network cabling and cable management workstations and data cabinets.
Assisted with employee cubicle and building moves.
Provided end-user equipment installation and maintenance.
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