The job duty of a Lead Service Attendant is to create a welcoming atmosphere of hospitality for the passengers and over-cross customer expectations. Work activities typically listed on the Lead Service Attendant Resume are – coordinating work and supervising a team of food and wait staff who deliver food and beverage to passengers; maintaining the cleanliness of the interiors, ensuring compliance with FDA standards, being responsible for safe practices, and meeting sanitation in both ideal and off-schedule conditions; and undertaking responsibility for the security, sale, and safe handling of food and beverages products.
The nature of the job demands the following core skills – the ability to strictly comply with cash and credit transactions; knowledge of adhering to uniform and grooming requirements; some experience in a customer service role, clear speaking skills, professional appearance, and customer-friendly demeanor. Education requirements include a high school diploma or GED. Some vocational training is preferred.
Objective : A highly motivated, business-oriented Lead Service Attendant professional seeks a permanent position with a reputable company with the possibility for advancement. The candidate has a proven history of mastering technical material and successfully working with the public.
Provided food and beverage service to passengers aboard amtrak trains.
Ensured the quality and freshness of the f&b stock you receive from Aramark(food caterers), as well as adhering to all FDA food storage guidelines.
Responsible for maintaining company funds and complying with all accounting procedures.
Performed my job exceptionally well.
Received several positive letters from customers highlighting personalized customer service and thanking me for their experience.
Considered one of the hardest and most dedicated workers.
Constantly praised for working overtime and Coming in on my days off.
Experience
2-5 Years
Level
Junior
Education
BS In Business Administration
Lead Service Attendant Resume
Headline : Seeking a Lead Service Attendant position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office, Ten Key, Filing, Mental Health.
Description :
Kept all guest corridors neat, vacuumed, and dusted.
Made sure mirrors, furniture, floors, ashtrays, elevators, and doors are clean and mark-free.
Kept all service elevator landings, stairwells, and linen storage rooms clean by sweeping, mopping, and dusting the areas.
Moved racks of clean Rooms linen to Guest Room floors.
Stocked Linen Storage Rooms and Armoires daily with supplies and amenities.
Emptied trash and dirty linen from guest room floors.
Assisted Housekeepers as required.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Service Attendant Resume
Headline : To find a Lead Service Attendant position that I can utalize my skills of proficiancy by the use of office skills to further inhance the company in which I am employeed.
Skills : Customer Service, Supervising Skills.
Description :
Created a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations.
Coordinated work and supervises a team of food and wait staff responsible for the provision of food and beverage service to Amtrak passengers.
Maintained cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements.
Functioned independently while simultaneously supporting the service staff.
Utilized superior interpersonal skills to communicate clearly and effectively with passengers and crew to insure employee and customer satisfaction in both ideal and off-schedule conditions.
Responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end of trip close-outs.
Helped move beds and furniture, turns mattresses, removes or hangs sheers and drapes.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Service Attendant Resume
Headline : To obtain a Lead Service Attendant position that will utilize my extensive experience in new ways and provide an opportunity to grow and prosper.
Skills : MS Office, Supervising Skills.
Description :
Responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations.
Worked in a fast-paced environment onboard trains.
Utilized superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions.
A fast-paced environment where we are trained to stay aware of our surroundings, maintain a safe working area, and be knowledgeable in case passengers have any inquiries regarding the trip or company products.
Provided courteous and professional front-line customer service.
Collected admission and membership fees.
Assisted customers with general questions and information.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Lead Service Attendant Resume
Headline : Motion picture artists interested in advertising and marketing your business. My top skill set is screenwriting (the blueprint) and production (production assistant; camera, art/props). Currently focusing on wealth management.
Skills : Reading, Writing, Arithmetic, Mathematics, Video Production.
Description :
Managed on-board restaurant and cafe.
Financed trip accounting records.
Supervised personnel of 2-10 onboard crew while overseeing the successful operations of plus million dollar business operation of the onboard eating facilities.
Adhered to interstate and intrastate food and beverage policy regulations.
Utilized cash register and credit/debit similar point of sale devices.
Followed established accounting procedures.
Coordinated work and supervised a team of service professionals.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Service Attendant Resume
Summary : Self-motivated, results-oriented professional seeking to apply customer service and operations management experience to a progressive organization. Comprehensive background in auditing policies and developing standardized procedures to streamline operations. Pursuing an opportunity that will leverage inventory Analysis knowledge, training experience, financial acumen, and interpersonal communication skills.
Skills : Highly-qualified Food Service Manager With Exemplary Administrative, Analytical, And Financial.
Description :
Functioned as the train dining car Lead Service Attendant accountable for hospitality and food services for patrons; travel across the country proving exceptional guest service to passengers on up to 12 rail cars.
Supervised and delegated responsibilities to a team of nine, including Train Attendants, Chefs, and Servers.
Provided full menu options and ensure passengers are satisfied with their food and beverages.
Made reservations, assign tables, and display reservation cards during peak hours.
Consulted with Chefs to support menu preparation and distribution, allowing customers to select preferred options.
Responsible for cash and credit transactions.
Balanced cash drawers and maintained financial reports to ensure accuracy.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Psychology
Lead Service Attendant Resume
Objective : To obtain a Lead Service Attendant position with my experience and qualifications, preferably in an environment that is supportive of and committed to long-term employer-employee relationships.
Skills : Military, Managerial, Operational Excellence, Customer Service, Money Handling.
Description :
Supervised staff to make sure food preparation and cooking equipment meet the U.S. Food and Drug Administration's safety standards and the rail service company's specific requirements.
Oversaw kitchen staff, servers, and chefs to make sure cooking areas are sanitary, food is properly stored or refrigerated and servers treat guests with kindness and respect.
Made reservations, assign tables, and displayed reservation cards.
Consulted with the chef and ordered food and ingredients to make sure inventory was sufficient.
Helped with menu preparation and distribution so customers can select the food, cocktails, and desserts they prefer.
Reviewed the passenger manifest to calculate estimated food consumption expected for trips.
Liaised with Aramark and execute inventory analysis to maintain appropriate product quantities.
Trained team members regarding FDA safety standards, as well as Amtrak's compliance policies.
Experience
2-5 Years
Level
Executive
Education
GED
Lead Service Attendant Resume
Objective : As a Lead Service Attendant, responsible for Learning and understanding internal-external customers' requirements, key focuses, pain points, and opportunities, Providing insights, and improving service management mechanism and process for ads moderation team.
Skills : Shift Management, Customer Service.
Description :
Responsible for the provision of food and beverage service to Amtrak passengers including a cafe, lounge, club, and dining facilities with a capacity of between 19 to 90 seats per car serving up to several hundred passengers.
Worked independently while simultaneously/ supporting the service staff.
Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions.
Adhered to uniform and grooming requirements.
Prepared associated paperwork.
Utilized a cash register or similar point of sale device and follows established accounting procedures without deviation.
Assisted supervisor with daily admission tasks.
Experience
2-5 Years
Level
Executive
Education
Diploma
Lead Service Attendant Resume
Headline : To obtain a Lead Service Attendant, responsible for Ensuring processes, procedures, and documentation is maintained, updated, and executed, Creatively and continuously improving technology services processes.
Skills : Class B CDL, HazMat Endorsement.
Description :
Hired as wait staff.
Promoted to Lead Service Attendant.
Responsible for all revenue and all revenue items assigned to the dining car and/or the lounge car.
Supervised the dining room staff including the waiters, cooks, and dishwashers.
Performed customer service and marketing throughout the train to advise all passengers of the train's amenities.
Primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations in a fast-paced environment onboard trains.
Assisted with fieldtrip scheduling and entry processes.
Experience
5-7 Years
Level
Executive
Education
Master Of Arts In Education
Lead Service Attendant Resume
Objective : Lead Service Attendant with extensive expertise in Sales, Customer Relations and Management. Self-motivated with excellent communication and negotiation skills used to achieve corporate goals and objectives with a focus on providing exceptional customer service. Increasing Customer Satisfaction Pipeline Management and Organization Building Relationships/Rapport with Customers Records Management Staff Management and Development Mortgage Collections.
Worked in a fast-paced environment onboard trains.
Coordinated work and supervises a team of food and wait staff responsible for the provision of food and beverage service to Amtrak passengers.
Maintained cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements.
Functioned independently while simultaneously supporting the service staff.
Utilized superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions.
Practiced and met sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end trip close-outs.
Strictly complied with cash and credit transaction handling procedures and protects Amtrak funds.
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