Loss Mitigation Negotiator Resume Samples

As a Loss Mitigation Negotiator, the individual will render support and assistance to the mortgage holders who risk foreclosure. List of activities associated with the post are listed on the Loss Mitigation Negotiator Resume as – monitoring activities on all accounts and collecting daily data in all delinquent accounts; monitoring and managing all inbound and outbound collection calls, administering collection of mortgage payments, monitoring loss mitigation process, preparing and following target goals; analyzing and identifying problem area and ensuring appropriate resolutions; preparing records on loan, preparing loan modification, and obtaining required title endorsements.

Summary of skills that highlight a resume is – experience in managing mortgage loans and loss mitigation, knowledge of fair debt collection protection act, knowledge of loss mitigation workout options, the ability to manage work according to real estate regulations and law, and proficiency in mortgage insurance coverage. A bachelor’s degree in finance or economics or business is listed on resumes.

Loss Mitigation Negotiator Resume example

Loss Mitigation Negotiator Resume

Headline : Obtain a Loss Mitigation Negotiator position with a successful company which gives me the opportunity to learn and grow as a productive employee and that will also give me a chance to start a career in a great line of work.

Skills : Microsoft Office, Planning Skills.

Description :

    1. Received inbound calls and placed outbound calls to answer borrower, real estate agent, attorney and authorized third party questions regarding short sale and deed in lieu of foreclosure requests.
    2. Reviewed file from initial loss mitigation application date going forward.
    3. Served as point of contact and voice of reason for investor and our internal processing team through out entire short sale and deed in lieu process.
    4. Collected underwrite documents, ordered values, updated pipepline, returned voicemails, and negotiated listing prices and purchase prices with buyer representation.
    5. Researched file to make sure file is within compliance of internal audit and Making Home Affordable guidelines.
    6. Gathered documentation and forwarded file to assigned processor to have offer submitted for management and investor approval.
    7. Conveyed approvals and declines to real estate agents, attorneys, and authorized third parties.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Loss Mitigation Negotiator Resume

Headline : Seeking a Loss Mitigation Negotiator position that will utilize my acquired skills, experience, and knowledge with an organization offering opportunities for professional growth and advancement.

Skills : MS Office, Processing Skills.

Description :

    1. Managed a queue of approximately 180 to 220 accounts per month.
    2. Setup Special Forbearance Repay plans for delinquent homeowners.
    3. Analyzed and compared complex short payoff and payment plan and other loss mitigation scenarios.
    4. Recommended best resolution to management and customers.
    5. Negotiated and moved forward optimal outcome with customers, brokers and attorneys.
    6. Processed requires information gathering, documentation analysis, and file preparations/maintenance.
    7. Met daily, weekly and monthly productivity standards and consistently achieve monthly goal objectives.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Loss Mitigation Negotiator Resume

Objective : To obtain a Loss Mitigation Negotiator position within the mortgage industry where my strong problem-solving abilities, excellent time management skills, analytical, interpersonal and professional skills can be utilized with a high emphasis on minimizing company loss, risk management, increasing teamwork, and providing confident leadership.

Skills : Management, Customer Service, Collections.

Description :

    1. Assigned to the loss mitigation department to manage pre-foreclosure/foreclosure accounts for EMC Mortgage Corporation.
    2. Responsible for negotiating workouts, reinstatement of loan, per cure of delinquency, and loan counseling per the appropriate approach to resolving all of the issues, and or potential issues on the loan relevant to possible default.
    3. Responsible for calculating debt-ratio per the borrowers financial information, to design forbearance/re-payment plans to assist the borrower in resolving the delinquency to improve loan performance, review for modification and submit to department manager for approval.
    4. Executed contact per attorney assigned to the loan to have foreclosure process stopped per the initiation of the repayment plan for FHA, and Conventional loans.
    5. Worked independently, resolving matters with minimum authorization from management.
    6. Reviewed loans where the home owner had requested loan be reviewed for short sale per completed appraisal, as well as reviewed applicable documents to forward loan to be reviewed for approval for short sale.
    7. Translated for Spanish speaking borrowers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Communications

Loss Mitigation Negotiator Resume

Objective : Highly skilled Analyst performing Consent Order Compliance Reviews for the Federal Reserve and the Office of the Comptroller of the Currency. Several years of experience within the banking industry specializing in Default Servicing. Extensive knowledge within the areas of Bankruptcy and Foreclosure, while communicating policies and procedures per investor guidelines. Provide quality post foreclosure reviews for execution of legal documents.

Skills : Team Leader, Negotiation, Training & Development, Graphic Design, Web Design, Web Development, Customer Service, Management.

Description :

    1. Reviewed borrowers' financials and created a workout strategy.
    2. Reviewed borrowers' hardship letters, bank statements, tax returns and pay stubs and analyzed all documents for fraud.
    3. Created financial calculators and input borrowers' expenses to determine home affordability.
    4. Modified interest rates and payments based upon borrowers' affordability and investor guidelines.
    5. Processed all documents and completed full underwriting of modifications.
    6. Contacted attorneys' offices and placed foreclosures on hold through LPS Desktop.
    7. Assisted with short sale, deed in lieu and repayment plans.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA

Loss Mitigation Negotiator Resume

Summary : Accomplished Loss Mitigation Negotiator in the financial industry. Possesses a strong background in bankruptcy, foreclosure, retention, customer service, collections, and administrative support Detailed oriented and resourceful in completing projects. Excellent training, interpersonal communication, and problem-solving skills. A dedicated professional who works well independently learns quickly and communicates effectively. Experience with working on Avaya, inbound, and outbound customer calls.

Skills : Proficient In LPS, MSP, Fiserv, AS400, Fidelity, Process Management, Invoice Management, Agent Desktop, Mod Portal, LPS Desktop, CCW, I-Vault, CLOSR, Loan Builder, CFM, Lender Live, PEGA, Microsoft Office, Excel, Word, PowerPoint.

Description :

    1. Knowledged of bank policies, procedures, and banking regulations are required Knowledge of financial statements and loan documentation.
    2. Experienced with Mortgage/residential loan processing Computerized office environment with word processing, data gathering/entry and spreadsheet skills sufficient to prepare contracts, correspondence, reports and forms with speed and accuracy.
    3. Ability to work effectively both independently and in a team based environment Demonstrated willingness to be flexible and adaptable to changing priorities.
    4. Maintained working knowledge of relevant processes Functions as a strong resource to less experienced team members.
    5. Analyzed consumer credit reports for lending applications to evaluate risk.
    6. Analyzed current financial position of members to determine the degree of risk involved in extending credit or lending money.
    7. Possessed a higher level of lending authority.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Loss Mitigation Negotiator Resume

Headline : Six years plus, within financial and mortgage servicing with an emphasis in customer service. Organization - Auditing mortgage packages to ensure loans meet credentials per closing process. Successfully manage large and small projects to assist the efficiency of our team. Time management skills to effectively meet team and pipeline volume goals.

Skills : Office Management, Teambuilding, Supervision, Staff Development, Staff Training, IT Helpdesk, Telecom Provisioning, Telecom Trouble Ticketing, Telecom Provisioning, MS Office Suite, Remedy, Visio, Earned Value Analysis, Event Planning, Budget Analysis, MS Project, Quality Testing, Scheduling.

Description :

    1. Fort Mills, SC Reviewed credit applications, and credit bureau information, tax returns, profit and loss statements, titles, and further supporting documents for income calculations and possible workout solutions.
    2. Knowledged of FNMA/FHLMC/FHA/VA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers.
    3. Followed up calls for credit decisions and inquiries.
    4. Prepared docs for modification and decision new terms in efforts to assist the mortgagors to retain their property.
    5. Experienced processing mortgage loans with the ability to analyze and validate financial data, and income calculations Decision accounts based on financial capabilities and investor guidelines Experience with workout options including modification, liquidation, and refinance options.
    6. Reviewed documents to support credit decision (verification of income, tax returns, and additional supporting documentation, etc.).
    7. Provided borrowers with information regarding the Making Homes Affordable Program.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Loss Mitigation Negotiator Resume

Objective : As a Loss Mitigation Negotiator, responsible for Regularly reviewing severely delinquent auto loans to ensure repossession agents and field collectors have accurate and updated information, skip tracing when necessary.

Skills : Mortgage Banking Software.

Description :

    1. Responsible for determining whether the homeowner is qualified to do a short sale, where the home is being sold for less than the amount owed.
    2. Negotiated with the homeowner, attorney, and/or real estate agent regarding the sale price of the home and the required amount to release the bank's lien on the property.
    3. Once receiving the request for a short sale and all necessary documents, I made a decision within 24 hours.
    4. Notified the homeowner and related parties of my decision.
    5. Negotiated the lien release amount with the homeowner, attorney, real estate agent as well as the first lien holder.
    6. Made sure that NCB receives the required lien release amount by monitoring the short sale transaction.
    7. Contacted borrowers with approval or denial statuses of loan modifications.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Associate Of Applied Sciences

Loss Mitigation Negotiator Resume

Objective : Seeking a Loss Mitigation Negotiator profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : MS Office, Planning Skills.

Description :

    1. Familiared with RESPA, FFDCPA, GLBA laws related to bankruptcy and foreclosure processes.
    2. Consistently met call standards on accounts worked.
    3. Negotiated and formulated counter offer that reduces loss severity and meets or exceeds company-determined property valuation, and present counter offer to real estate agents, attorney, and authorized third parties.
    4. Declined purchase offers with excessive variance between purchase offer price and 3rd party determined property valuation.
    5. Performed Due Diligence with foreclosure and bankruptcy attorneys to obtain the status on mortgagers delinquent loans for possible reinstatement.
    6. Maintained a strong working relationship with bankruptcy attorneys for chapter 7 and 13 to get reaffirmation if necessary to modify an existing loan Finalized reinstatements on delinquent Fannie Mae, Freddie Mac, and VA loans.
    7. Responsible for making and receiving incoming calls.
    8. Demonstrated and maintained timely accuracy, posted updates and corrections in all related systems, always having attention to detail.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Applied Sciences

Loss Mitigation Negotiator Resume

Objective : To work for a well-established organization that would allow me to utilize my strong business, customer service, and team management experience within a diversified environment.

Skills : Microsoft Office Suite, Training Skills.

Description :

    1. Consistently closed 35 modifications per month while managing a pipeline of 150 files.
    2. Communicated with customers on a daily basis to explain loan modification processes and to gather information needed to expedite closing.
    3. Communicated with internal departments, government agencies, attorneys, mortgagors, and third-party interest via telephone and written correspondence.
    4. Completed pre-modifications, modifications, repayment plans, and forbearances to minimize company losses while keeping customers' best interest in mind.
    5. Spoke with customers and completed a financial analysis including income, assets, and debt to determine eligibility for loan modification according to in-house and investor guidelines.
    6. Requested and processed documents required for loan modifications, short sales, deed in lieu thru an inbound and outbound high production environment.
    7. Performed the compliance review and approval of all the underwriting decisions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelors In Business Finance

Loss Mitigation Negotiator Resume

Objective : To secure a position within a challenging, progressive work environment where my organizational, analytical, and interpersonal skills will have valuable application. Skills/Experience: Customer Service Excellent verbal and written communication Analytical and problem-solving skills Basic computer: Microsoft Word, Excel, and Outlook Medicare Part B Mortgage/Home Equity experience.

Skills : Training Skills, Detail-Oriented.

Description :

    1. Analyzed customer's hardship to present alternative solutions.
    2. Ensured all required documentation has been requested and received.
    3. Evaluated customers' financial hardship by reviewing tax returns, pay stubs, monthly expenses and financial statement.
    4. Offered acceptable payment arrangements to cure delinquencies to prevent foreclosure.
    5. Created and maintained customer files pertaining to modification process with significant follow up.
    6. Responsible for making decisions regarding retention workout options to customers, while adhering to mortgage servicer and investor guidelines.
    7. Client Service Representative who obtained required documents for review and reinstatement.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelors