Loss Mitigation Processor Resume Samples

A Loss Mitigation Processor is responsible for on-time reporting of loss mitigation projects to guarantors and investors. A well-drafted Loss Mitigation Processor Resume mentions the following core duties and responsibilities – on-time processing of received cash on loss mitigation cases, contacting and interacting with delinquent borrowers to review different options to foreclosure, enforcing loan workouts, forbearance, stipulations, modifications as well as a deed in lieu transactions adhering to investor guidelines; supervising all forbearance, and changes and payment plans, handling packages of loss mitigation finances; processing and reviewing incoming emails and checking from mortgagors to develop required documentation to apt parties; and checking performance for precision to avoid issues.

Summary of skills that highlight a resume are – knowledge of financial products, loss mitigation expertise, analytical thinking skills, networking skills, attention to detail, organization and planning skills, and good working knowledge of credit legal principles, accounting, economics, and financial statement analysis. A college degree in finance or economics is common among job applicants.

Loss Mitigation Processor Resume example

Loss Mitigation Processor Resume

Headline : Loss Mitigation Processor is responsible for Processing loss mitigation requests from the Loan Servicing department, Ensuring that the customer has all necessary documentation before submitting a request, Reviewing customers credit reports, bank statements, and other supporting documentation in order to determine approval for an Alternative Payment Plan, Approving payments for customers who have applied for an Alternative Payment Plan.

Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook, Access and Publications Windows NT, XP, 98 and 95, 10-Key.

Description :

    1. Gathered credit bureau information, collateral valuation reports, tax returns, financial statements, property insurance declaration pages, HOA/Association documents and other supporting documentation to verify customer financial and property data.
    2. Answered incoming telephone inquiries from borrowers regarding mortgage and bankruptcy information.
    3. Reviewed modification documents against servicing systems and make corrections/ensuring files are fully completed before forwarding to specialists for review.
    4. Audited modification packages, ensuring customer has sent in all information required for processing.
    5. Ensured necessary steps are taken to resolve modification discrepancies within established deadlines.
    6. Completed various reports for the department using internal bank software programs Import loan information from ILS software to BYTE software and update member data.
    7. Sent compliance letters to members in correspondence with HAMP and FNMA guidelines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Loss Mitigation Processor Resume

Summary : Very motivated, quick learning individual, optimistic, resolution specialist Capable of typing 48 WPM Accurately More than 11 years of Sales & Customer Service experience Able to handle processing several work systems like SX3, Westlaw Next, Public records, Outlook & all Microsoft programs Word, Excel, PowerPoint. One of the top Negotiator's in all of Florida.

Skills : Microsoft Excel, Networking.

Description :

    1. Negotiated client's delinquent accounts for less than what they owe Settled and pay several accounts with all major banks, investors, collection agencies, and law firms nationwide.
    2. Helped Clients go over Request for Mortgage Assistance Form & Hardship Packages.
    3. Submitted Validation of Debt Form Fax & email time sensitive and private financial information Set appointments on Company's Calendar Have daily meetings with clients to provide updates and advice regarding case.
    4. Handled legal documents like Summons, Judgement, Final Judgement, Foreclosure & Garnishments.
    5. Prepared Monthly Expenses for client to average out debt to income ratio.
    6. Researched Satisfaction of Mortgage and retrieve Satisfaction of Judgment.
    7. Collected pending balances from clients.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Loss Mitigation Processor Resume

Summary : Over 10+ years' experience offering outstanding service to diverse clients, with a lifelong passion for business dealings and a keen interest in the sales of products and services that enhance the desired lifestyle. Excellent telephone and person to person skills; able to quickly establish rapport with clients, identify needs and match them with appropriate resources.

Skills : Attending School For Medical Billing And Coding, NYS Pistol Permit, Bartending And Sever Experience As Well, Loss Prevention Experience In Retail.

Description :

    1. Negotiated and processed residential property short sales.
    2. Interviewed and educated homeowner about the short sale process.
    3. Obtained required documents and ensure proper completion from homeowner, realtor and title representative.
    4. Utilized Top Producer and Google Docs for document workflow.
    5. Maintained and managed client websites.
    6. Effectively communicated with the homeowner, agent, negotiator, and all levels of bank representatives during the short sale process.
    7. Followed-up and provided requested material to the negotiator in a timely fashion.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associates In Electrical Engineering

Loss Mitigation Processor Resume

Headline : Accomplishments Loss Mitigation Processor Tasks Generated, typed, formatted and edited letters, documents, motions, briefs and client forms. Legal Acumen In-depth knowledge of legal proceeding, briefs and motions. Multitasking Assisted attorneys with trial preparation, developed trial exhibits to motions and reviewed/organized documents for trial discovery.

Skills : Microsoft Office, Yardi, Blue Moon.

Description :

    1. FL Analyzed applicants' financial package to submit to lender for Loss Mitigation options.
    2. Submitted loan applications to the underwriter for review.
    3. Maintained friendly and professional customer interactions.
    4. Maintained strict confidentiality of bank records and client information.
    5. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
    6. Compiled and submitted proper documentation on behalf of qualified borrowers to obtain mortgage financing.
    7. Reviewed and approved loan documents by using knowledge of consumer lending products and government monitoring requirements Resolve complicated title issues Accurately and timely clear underwriting conditions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A. In Political Science

Loss Mitigation Processor Resume

Headline : Loss Mitigation Processor is responsible for Completing detailed review of the borrowers financial circumstances in comparison with investor guidelines for hardship assistance, Communicating approval or denial of hardship assistance to the borrowers, along with applicable terms of approved programs, and provide accurate information in relation to the assistance to ensure borrowers can make the right decision for their circumstances.

Skills : Public Speaking, Excel, Word, PowerPoint, Communications, Community Outreach.

Description :

    1. Sent and mails initial mortgage assistance applications for members who are delinquent or are at a delinquency risk.
    2. Prepared the returned documentation for underwriter and committee review by proofreading and arranging the file.
    3. Ordered AVM's, home appraisals and credit reports for the mortgage assistance review.
    4. Sent additional documents requested letter if a full package is not received, along with approval or denial letters when a decision has been reached.
    5. Handled incoming calls and return calls from members regarding the assistance review.
    6. Worked in collaboration and partnership with other team members as well as other departments.
    7. Submitted and reviewed credit reports for fraud and compliance objectives.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Loss Mitigation Processor Resume

Headline : Accomplished Loss Mitigation Processor Professional with 8 + years in the mortgage industry. Most recently a skilled Loan Post Closer consistently meeting monthly and quarterly goals with a pipeline of 100 + loans in a non-paperless environment. Self-starter with the ability to prioritize and effectively use Time management to complete daily task Received Credo Awards for working on special projects.

Skills : Microsoft Word, Loss Mitigation.

Description :

    1. Performed loan modification decisions by Fannie Mae, Freddie Mac, Investor and Industry guidelines keeping in compliance with all company policies and procedures.
    2. Worked as part of a pod team doing various roles such as processing, underwriting, closing and booking.
    3. Compiled the necessary data from the borrower and other sources in order to make a modification decision.
    4. Managed all inbound and outbound calls.
    5. Resolved many issues in order to improve the process of the newly developed Loss Mitigation department.
    6. Assisted and trained many other teams in order to make the department stronger.
    7. Reviewed loans to ensure all proper documentation is received and within compliance standards to be reviewed for modification.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate Of General Education

Loss Mitigation Processor Resume

Headline : Highly experienced Mortgage Professional with more than 25 years successful work in the Mortgage Industry. Expertise in the Mortgage Closing, Post Closing and Audit area. Personal Characteristics: conscientious hardworking and committed to customer service with both internal and external contacts.

Skills : Microsoft Office, Management, Loss Mitigation, Quality Assurance.

Description :

    1. Researched and responded to internal inquiries from CA Specialist regarding issues such as missing documents, ordering certain third party services and perfecting file.
    2. Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan for underwriting.
    3. Ordered third party services (BPO's, Fee's and Cost's, Flood certifications & Title) Ensure compliance with business/government unit policies, procedures, and standards are met.
    4. Assisted supervisor in training peers, completing projects, and distributing workload while exceeding daily production under minimal supervision.
    5. Provided feedback and coaching to employees to improve agent performance.
    6. Sent appropriate workout letters according to established procedures, regulatory and compliance standards and timelines.
    7. Performed internal quality checks to certify acceptable accuracy is maintained for document production and receipt.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Business Administration

Loss Mitigation Processor Resume

Objective : Loss Mitigation Processor is responsible for Managing borrowers in a hardship assistance program by performing necessary contact attempts throughout the term of approved assistance and perform any required maintenance items required by the investor until the program is complete or until the borrower fails to meet the terms of the program.

Skills : Risk Management, Customer Service, Microsoft Office, Negotiations, Settlements, Financial Analysis, Underwriting, Research, Portfolio Management.

Description :

    1. Performed extensive data analysis and use of Excel to input data and develop spreadsheets.
    2. Updated accounts with missing documentation or outstanding issues/questions.
    3. Made loan recommendations based on reviewed supporting documents.
    4. Submitted requests to the loan servicing department to change rates, billing and due dates to comply with loan modifications Maintain a pipeline of a minimum of 60 loans and modifications per month Order supporting documents from 3rd party vendor Proper follow-up on all files to insure timely closing and funding of loans.
    5. Evaluated and recommended loan rate, payment or term restructure based on client's ability to repay.
    6. Saved all conversations & notes on our data base.
    7. Received incoming calls from referrals and also existing clients Make outbound calls to banks and clients Mail Documents to the IRS & clients.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    MS

    Loss Mitigation Processor Resume

    Headline : Goal-oriented Loss Mitigation Processor professional with 15 years of experience in mortgage servicing industry. Natural skills in negotiation, rapport building, communication, persuasion, and relationship management. Creative approach to solving problems and prioritizing in a challenging, time-sensitive environment. Eager to build on industry experience and leadership skills in a management role.

    Skills : Microsoft Office, Equator, Data Entry, HAMPPROD, Research, Mortgage Servicing.

    Description :

      1. Reviewed, analyzed and underwrote routine individual consumer requests.
      2. Managed and processed a conventional loan pipeline Verified customers income and obtained necessary information such as, loan application, credit.
      3. Verified policy information on all incoming claims.
      4. Determined coverage eligibility for all incoming claims.
      5. Completed claim forms for all incoming claims.
      6. Communicated with customers to ensure a smooth claim process.
      7. Adjudicated all incoming claims.
                                Years of Experience
                                Experience
                                5-7 Years
                                Experience Level
                                Level
                                Executive
                                Education
                                Education
                                Bachelor Of Arts

                                Loss Mitigation Processor Resume

                                Headline : Loss Mitigation Processor is responsible for Investigating customers' complaints, which may include researching and analyzing customer records, reviewing customer contracts, and discussing with other company departments to determine the cause of the problemProvide customers with updates on the status of their complaint at least every two weeks, Resolving complaints in a timely manner by identifying solutions and providing customers with those solutions.

                                Skills : MS Office Products, AS400, MSP, Fortracs, Lenderlive, VLS, Fastrive, Equator, SAP.

                                Description :

                                  1. Received inbound loss mitigation packages from customers seeking alternatives to foreclosure Coordinates the flow of incoming requests for loss .
                                  2. Ensured timely and accuracy of all borrowers paperwork and prepare file to pass to specialists to view for loan program applying for.
                                  3. Discussed programs with customers and order title, appraisals and costs and fees, etc.
                                  4. Helped customers with federal short sale program.
                                  5. Used of several computer screens and programs.
                                  6. Processed payments for all approved claims.
                                  7. Maintained accurate records of all transactions.
                                  Years of Experience
                                  Experience
                                  5-7 Years
                                  Experience Level
                                  Level
                                  Executive
                                  Education
                                  Education
                                  BA In Business Administration