Mainframe System Programmer Resume Samples

Description :

1. Responsible for carrying out BAU tasks for application owners. 
2. Addressed security inheritance and privilege escalation issues.
3. Resolved Connection Engine join/leave problems.
4. Managed mount point configurations and log file issues.
5. Troubleshot JDBC connection issues with current versions of Db2.
6. Addressed server.xml hardcoded user-id/password concerns.
7. Ability to collect and provide data for issue resolution with IBM/HCL.

Experience

7-10 Years

Level

Senior

Education

BSc IT

Description :

1. Provided technical support to clients and other client service lines.
2. Performed z/OS systems programming activities and coordinated project resources needed to complete software maintenance and installation schedules.
3. Performed 3rd party system software such as CA Broadcom, BMC, ASG, and IBM systems programming activities needed to complete software maintenance and installation.
4. Ensured software is operating at supported and optimized levels.
5. Worked with z/OS administrators to analyze and resolve root-cause issues.
6. Provided on-call support as required for products supported by the team.
7. Participated in planning and establishing best practices for the z/OS vendor product environments.

Experience

7-10 Years

Level

Consultant

Education

BSc CS

Description :

1. Expert in supporting multiple client mainframe workloads.
2. Upgraded, maintained, and supported the z/OS operating system.
3. Upgraded, maintained, and supported ISV products, particularly from the vendors.
4. Worked closely with the other Engineering teams, to ensure that the systems were built to be stable, available, and up to date and running as effectively and efficiently as possible.
5. Understood how the whole picture aligns with the overall company strategy.
6. Worked directly with Hardware and Software vendors on new solutions.
7. Assisted Data Center Operations to ensure SLAs are met.

Experience

0-2 Years

Level

Entry Level

Education

BSc IT

Description :

1. Provided and documented problem analysis, resolution, and prevention, designing procedures, and best practice techniques.
2. Expert working with z/OS, JES2, SMP/E, TSO, IOF, JCL, IOCP/HCD, program product installations, and basic IBM utilities (IDCAMS, IEFBR14).
3. Supported multiple annual disaster recovery exercises across a diverse set of client environments.
4. Expert in installing, upgrading, and supporting other systems software including CICS, IMS/DC, SAS, Syncsort, and FileAid.
5. Expert in using monitoring tools such as TMON, Main View, and OMEGAMON, and the ability to troubleshoot systems issues analyzing SMS records.
6. Expert in using monitoring tools such as OMEGAMON.
7. Expert with the management of storage software and hardware systems, including SMS storage groups, SKLM, Virtual Tape Systems, DASD, TMS, and Physical Tape Silos.

Experience

10+ Years

Level

Management

Education

BSc CS

Description :

1. Responsible for managing system security, including user access and data protection.
2. Responsible for implementing system upgrades and patches.
3. Responsible for troubleshooting system errors and performance issues.
4. Responsible for collaborating with other IT teams to integrate mainframe systems with other platforms.
5. Responsible for documenting system configurations, procedures, and troubleshooting steps.
6. Responsible for providing technical support and assistance to end-users and other IT staff.
7. Attended and actively participated in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload.
   

Experience

7-10 Years

Level

Senior

Education

BSc IT

Description :

1. Understood how the whole picture aligns with the overall Client strategy.
2. Supported and documented DR processes.
3. Highlighted areas for improvement in current processes, and implement improvements.
4. Provided technical customer support and own and action requests for service, implementing changes, and resolving assigned problems (may involve some after-hours and weekend work).
5. Understood the z/OS services structure, JES concepts, sysplex configuration, Unix System Services, and Comm Server (VTAM, TCP/IP, system catalog structures, and IODF/HCD).
6. Responsible for participating in disaster recovery planning and testing.
7. Responsible for keeping abreast of emerging technologies and best practices in mainframe computing.

Experience

7-10 Years

Level

Consultant

Education

BSc CS

Description :

1. Troubleshot and resolved open issues related to the installation and deployment of DWC (Dynamic Workload Console).
2. Expert in monitoring and administrative tools like Sysview or any other equivalent for support.
3. Managed mount point configurations and log file issues.
4. Expert in upgrade of CICS TS from lower version to higher version.
5. Supported the operations of the Mainframe CICS infrastructure.
6. Provided timely problem diagnosis of application system dumps to identify root causes and recommend appropriate solutions.
7. Worked with application developers and QA support group to resolve issues and problems with regions.

Experience

2-5 Years

Level

Freelancer

Education

BSc IT

Description :

1. Provided primary support for reported problems related to CICS TS and related OEM software products.
2. Followed procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
3. Worked with members of other functional towers via a checklist of proactive actions.
4. Provided key support for customer migration services (new customer transitions) about CICS TS and related OEM software products.
5. Assisted the assigned project manager in migrating newly acquired customers, such that all technical hurdles were addressed promptly and did not impede the expected progress of the transition or the targeted migration date.
6. Coordinated maintenance and upgrade implementation with affected applications.
7. Mentored junior team members in all areas of responsibility.
   

Experience

2-5 Years

Level

Executive

Education

BSc CS

Description :

1. Provided mainframe support to the Operations team for system issues and batch failures.
2. Acted as an escalation point for internal customer queries.
3. Monitored and resolved Assyst Queue Mainframe-related issues.
4. Managed the Mainframe Platform escalating issues to 3rd party support promptly to address hardware and software issues.
5. Supported the Access Control team in managing appropriate system access provision.
6. Kept Operating System and third-party products on the latest releases.
7. Provided Mainframe Sysprog support for projects as required.

Experience

2-5 Years

Level

Junior

Education

BSc CS

Description :

1. Provided Technical Architect storage support for HW and SW Software solutions.
2. Processed communication skills to participate in Client meetings and new business deals.
3. Provided 24x7 after-hours on-call support as required for products supported by the team.
4. Expert in CICS Monitoring Tools like CA SYSVIEW / Omegamon / Mainview.
5. Enhanced the performance of others through mentoring and guiding.
6. Designed automated monitoring techniques for problem identification and prevention.
7. Provided metrics tracking operational performance and quality of services delivered.
   

Experience

7-10 Years

Level

Management

Education

BSc IT