Medical Office Clerks are accountable for assisting the staff with non-clinical activities at the healthcare facilities. The roles and responsibilities that can be seen on most of the Medical Office ClerkResume include – receiving and transferring phone calls, referring patient inquiries, taking care of admission and discharge process, maintaining supplies, maintaining cleanliness of reception area, facilitating patient flow, updating database of existing and new patient demographics, collecting patient information, communicating with patients and clinical staff, maintaining and monitoring medical supplies and equipment.
The vital qualifications and skills for this job include – familiarity with medical terms, telephone etiquette, knowledge of office procedures and clinical procedures, knowledge of claims processing and other related services, and basic computer skills. It is commonplace for Medical Office Clerks to highlight a high school diploma and a medical assistant training in their resumes.
Headline : A seasoned Medical Office Clerk with 4 plus year experience in the health care field. Currently , looking to pursue a new opportunity that will allow to fully demonstrate knowledge , and skill set as clerical professional who can deliver exceptional client/patient service and represent your company in a very understated way.
Skills : Insurance Information Technologist , Customer Care Agent.
Description :
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level;anticipating needed supplies; scheduling equipment service and repairs.
Experience
5-7 Years
Level
Executive
Education
BA
Medical Office Clerk I Resume
Headline : Seeking a full time position in an office environment, where one may utilize strong skill set in an office environment including superior organization skill and knowledge of varied business and clinical models.
Skills : Outlook, Microsoft Word, Customer Service, Filing, Fax, Receptionist, Vital Signs.
Description :
Specialized experience is experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position to be filled.
Schedules all appointments for nine physicians, one social worker and eight nurses.
Takes telephone calls for patients requesting changes in their appointments and takes appropriate actions.
Contacts and reschedules patients' appointments when physicians are away from the clinic unexpectedly.
Reschedules all appointments as directed by the physician.
Refers all discharged records to the enrollment and records office for further assistance.
Specialized in the knowledge of the patient appointment system programs contents and data processing rules and operations in order to execute established programs.
Experience
5-7 Years
Level
Executive
Education
Diploma
Medical Office Clerk -Part Time Resume
Summary : Medical Office Clerk with over 10 years of relevant experience. Proven record of engaging employees in administrative goals and fulfilling departmental needs through time management, interpersonal, and organizational skills. Possess significant exposure to a variety of functional areas, sales, medical record keeping, telephone communication for military personnel and medical terminology.
Promoted to the office clerk role after one year of successful performance.
Currently oversees a service team of 5 full-time employees for a health insurance call center.
Responsible for keeping employees on task, communicating customer service and retention goals, and conducting administrative tasks on employees' behalf.
Contributed to the organizational training process for changes and compliance related to the Affordable Care Act.
Driving talking points for representatives when interacting with affected customers.
Team has met or exceeded all company benchmarks for customer service standards, including response time and satisfaction survey ratings.
Verify Medical Physician's schedule by logging in the system before verifying appointment with clients.
Restructured provider's schedules, full and partial, proficiently, and with proper authorization.
Register clients by entering personal information into the system.
Experience
10+ Years
Level
Senior
Education
BS
Medical Office Clerk-Receptionist Resume
Objective : Experienced Medical Office Clerk with 5 years experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.
Skills : Medical Billing, Receptionist.
Description :
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; applied adjustments for Tenncare patients' accounts; filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level; verifying receipt of supplies; scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Provides clerical/administrative support in clinics, or other departments of the medical treatment facility.
Experience
2-5 Years
Level
Junior
Education
BS
Junior Medical Office Clerk Resume
Headline : Over 3 years' experience as a receptionist Highly skilled in greeting patients and visitors in a quick, courteous and obliging manner In-depth knowledge of answering telephone, monitoring and directing calls, taking messages and providing information Hands-on experience to determine patient's requirements and processes Proven record of preparing new patient's medical charts with proper information and official procedures.
Skills : Medical Billing, Medical Billing, Medical Records, Retail Management.
Description :
Check in patients, preparing pre-op folders for patients, email correspondence and creation, coding of encounters for teleconferencing, part of a winning pain management clinic.
Faxing patient records to other providers, scanning various encounters to patient records.
Manages and maintain medical records in the functional storage of office files/forms and retrieval system.
Assist in the management of all aspects of communication between doctor and patient.
Knowledgeable on various pain management procedures, calling patients to rebook appointments when needed and all other duties as assigned.
Demonstrates the ability to perform duties successfully with minimal supervision.
Highly capable established and maintained a positive and professional working environment with others.
Experience
5-7 Years
Level
Executive
Education
Diploma
Medical Office Clerk II Resume
Summary : Seeking a position with a company that will allow to fully utilize communication, organizational, and problem solving skills, and where extensive office management, communication, and accounting skills will benefit the organization.
Skills : Medical Office Administration, Medical Insurance and Billing, Medical Transcription, Anatomy and Physiology, First Aid and CPR certified, Office Procedures, Accounting.
Description :
Coordinating distribution and fitting of orthopedic supplies between doctor and patients.
Verifying and attending to insurance coverage, pre-authorizations, HMO referrals and acting as liaison between patients and insurance company.
Greet and direct visitors accordingly, relay incoming calls, take accurate messages, review messages in general voice mail box and distribute in timely manner.
Case coordinating, managing and scheduling appointments.
Heavy data entry, creating and maintaining charts, and answering heavy phone call volume.
Sorting and distributing incoming mail; process outgoing mail using postage machine and deliver to post office.
Help monitor and order office supplies and maintain the upkeep of the office.
Assist with any special events or projects as they arise.
Experience
10+ Years
Level
Senior
Education
HS
Sr. Medical Office Clerk Resume
Headline : Experienced Professional with over 6 years experience. Accomplished health care worker with over years of experience. An accomplished Manager with extensive experience in front-of-house and back-of-house operations.
Greets patients/visitors at the front desk, information center or office setting as patients arrive or depart the medical facility.
Answer the main office phone line and direct telephone calls to the appropriate section for assistance and take messages as required.
Perform other administrative and clerical duties in support of the medical care and operational support.
Arranges and schedules medical appointments and determines patient eligibility for services.
Determine patient eligibility, schedule appointments, rely general instructions to patients, or make referrals to other sections as needed.
Obtains updates and files medical records as needed.
Provides clerical/administrative support in clinics, or other departments of the medical treatment facility.
Experience
5-7 Years
Level
Executive
Education
BA
Medical Office Clerk-Intern Resume
Objective : Personal and professional medical administrative specialists with 2 years of medical office experience. In-depth knowledge of EMR and HIPPA policies. Excellent communication and writing skills. Strong technical skills with a variety of medical software.
Skills : Adobe photoshop, Adobe InDesign, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Macintosh.
Description :
Responsible for compiling, verifying, and filing medical and hospital records.
Prepared folders and maintained records of newly admitted patients.
Reviewed medical records for completeness, assembled records into standard order, and filed records in designated areas.
Located, signs-out, and delivered medical records requested by hospital departments.
Compiled statistical data, such as admissions, discharges, deaths, births, and types of treatment given.
Operated computer, in order to enter and retrieve data and typed correspondence and reports.
Assisted other workers with coding of records.
Posted and charted results of laboratory tests to records.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Executive Medical Office Clerk Resume
Objective : Medical Office Clerk with strong attention to detail, professional telephone etiquette and organization skills. Over 2 years' experience in medical office and customer service setting, a highly organized and detail-oriented.
Skills : MS Office, Medical Terminology, Typing.
Description :
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Precisely completed appropriate claims paperwork, documentation and system entry.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Entered orders into the EMR system efficiently and without errors.
Prepared patient charts accurately and neatly for the clinic.
Experience
2-5 Years
Level
Executive
Education
Diploma
Medical Office Clerk III Resume
Headline : Qualifications are as listed within this resume with additional skills reflecting strong customer service abilities, pleasant and friendly personality, organizational skills, attention to detail, able to work alone as needed, self-motivated and willing to take instruction. Enjoy working where there are interaction with patients.
Skills : 50wpm, Excel, Medical, Documentation.
Description :
Greeting resident's families which involved providing directions and answering questions.
Answered multi-line phone system, operated various office equipment.
Managed medical records and filed paperwork.
Responsible for central supply to include inventory, ordering supplies and managing supply budget.
Completed computer work to include processing payments.
State Tested Nurse Aide and Shower Aide Performed patient care duties to include assisting with hygiene, grooming, transfers, and activities of daily living.
Checked and charted vitals (blood pressure, pulse, etc.) and input and output.
Experience
5-7 Years
Level
Executive
Education
Certification
Medical Office Clerk Resume
Summary : Hard working individual with both creative and professional experience. Excellent in organizational, communication and customer service skills. Can work in a fastpaced or office environment and is eager to learn new skills.
Skills : Medical Billing, Medical Billing, Medical Records, Retail Management.
Description :
Scheduled appointments handling a minimum of 75 calls a day on a 6 way switchboard, pulled and prepared patient charts, took messages.
Greeted patients and escorted patients to assigned areas while picking up charts and filing them.
Posted all commercial insurance checks for major payers.
Some were directly imported and other manually posted.
Forwarded and attached EOB's for all secondary payer claims.
Worked outstanding accounts receivable for insurance carriers after all checks posted.
Prepared deposits and scanned checks to the banks in various accounts.
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